Inn on the Square boasts an exceptional team of staff that aim to provide the best possible customer care throughout your stay. The friendly and professional members of staff are always on hand to help and ensure guests are comfortable. The restaurant staff, in particular, are all excellent and attentive when needed. However, there are some reviews that suggest some staff members can be quite busy or abrupt. Yet, the majority of guests agree that the staff are polite, efficient and genuinely friendly towards all guests. Whether it is serving amazing cocktails or accommodating unique requests, the staff go above and beyond to ensure guests enjoy their stay. Some guests praise the staff members who have gone the extra mile, such as Joe, one of the waiters, who was brilliant. On occasion, some guests have noted that reception staff could be more accommodating or attentive, but the exceptional restaurant staff make up for it. All in all, Inn on the Square is well-known for its excellent customer service and lovely, attentive staff who make each guest feel welcome and satisfied.