Kristály Hotel
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Summary of reviewsKristály Hotel receives significant praise for its excellent location, ideally situated near Lake Balaton, the city center and attractions such as Festetics Castle and Helikon Park. The convenience of accessing the beach, the main promenade and the marketplace on foot, as well as the availability of nearby public transportation, make it a prime choice for both relaxation and exploration. Despite minor issues such as occasional street noise, the overall sentiment highlights the hotel’s strategic positioning.
Breakfast at Kristály Hotel is generally well-received with guests commending the extensive and varied buffet. Many describe it as delicious and satisfying, offering a hearty selection that includes hot and cold dishes and unique touches like complimentary refreshments. However, some guests critique the coffee quality and call for more variety during longer stays, suggesting room for enhancement to fully meet four-star standards.
Dinner experiences are mixed but lean positive with many appreciating the diverse buffet and tasty food. Criticisms focus on instances of cold dishes, limited selection and slow refills, especially later in the evening. Despite these issues, the overall quality and variety of meals receive commendations.
The recently renovated rooms are widely appreciated for their modern design, cleanliness and comfort. Spacious and well-furnished, they offer amenities like air conditioning and mini fridges with many featuring balconies. Minor drawbacks include occasional noise from the street and kitchen, smaller-than-expected room sizes and ventilation issues.
Cleanliness is a strong point at Kristály Hotel with guests frequently highlighting spotless rooms, beddings and public areas. Despite occasional mentions of overpowering odors and isolated insect sightings, the majority of feedback underscores a high standard of hygiene and well-maintained facilities.
The staff at Kristály Hotel is generally praised for their friendliness and helpfulness. Described as courteous, kind and proficient in English, they contribute to a welcoming atmosphere. However, the restaurant staff could improve in enthusiasm and speed of service.
The hotel's spa is well-liked for its clean and appealing facilities, despite being small. While some guests feel it could benefit from more options and note occasional busyness, the overall ambiance and functionality make for a pleasant wellness experience.
Parking at the hotel includes both free and paid options with guests appreciating the availability and security provided by cameras. However, the fee for on-site parking has received mixed reactions with some guests surprised by the charge.
Beds at Kristály Hotel receive mixed reviews with many guests finding them comfortable and conducive to a good sleep. Criticisms include the use of two single beds pushed together and issues with mattress hardness and pillow quality.
While some guests feel the hotel does not fully meet a four-star standard, others find it decent for its category, suggesting that potential visitors should manage their expectations accordingly.
Lastly, Kristály Hotel is noted for being dog-friendly, accommodating pets in rooms and providing convenient services like a nearby dog park. Despite additional costs for pet stays, the overall experience for pet owners remains positive.
Categories
Breakfast at Kristály Hotel is generally well-received with guests commending the extensive and varied buffet. Many describe it as delicious and satisfying, offering a hearty selection that includes hot and cold dishes and unique touches like complimentary refreshments. However, some guests critique the coffee quality and call for more variety during longer stays, suggesting room for enhancement to fully meet four-star standards.
Dinner experiences are mixed but lean positive with many appreciating the diverse buffet and tasty food. Criticisms focus on instances of cold dishes, limited selection and slow refills, especially later in the evening. Despite these issues, the overall quality and variety of meals receive commendations.
The recently renovated rooms are widely appreciated for their modern design, cleanliness and comfort. Spacious and well-furnished, they offer amenities like air conditioning and mini fridges with many featuring balconies. Minor drawbacks include occasional noise from the street and kitchen, smaller-than-expected room sizes and ventilation issues.
Cleanliness is a strong point at Kristály Hotel with guests frequently highlighting spotless rooms, beddings and public areas. Despite occasional mentions of overpowering odors and isolated insect sightings, the majority of feedback underscores a high standard of hygiene and well-maintained facilities.
The staff at Kristály Hotel is generally praised for their friendliness and helpfulness. Described as courteous, kind and proficient in English, they contribute to a welcoming atmosphere. However, the restaurant staff could improve in enthusiasm and speed of service.
The hotel's spa is well-liked for its clean and appealing facilities, despite being small. While some guests feel it could benefit from more options and note occasional busyness, the overall ambiance and functionality make for a pleasant wellness experience.
Parking at the hotel includes both free and paid options with guests appreciating the availability and security provided by cameras. However, the fee for on-site parking has received mixed reactions with some guests surprised by the charge.
Beds at Kristály Hotel receive mixed reviews with many guests finding them comfortable and conducive to a good sleep. Criticisms include the use of two single beds pushed together and issues with mattress hardness and pillow quality.
While some guests feel the hotel does not fully meet a four-star standard, others find it decent for its category, suggesting that potential visitors should manage their expectations accordingly.
Lastly, Kristály Hotel is noted for being dog-friendly, accommodating pets in rooms and providing convenient services like a nearby dog park. Despite additional costs for pet stays, the overall experience for pet owners remains positive.
Hotel near Golf Courses
Located in Keszthely, near Lake Balaton and relatively close to Zala Springs Golf Resort, this hotel provides access to golf courses in the southwestern Transdanubian region.
Hotel with Spa
Located in Keszthely, this hotel features a wellness area with saunas. It offers a convenient location near Lake Balaton and various spa facilities for relaxation.
Family Friendly Hotel
This hotel has wellness facilities and bike rentals, which can provide recreational options for families. It's located close to Lake Balaton, offering easy access to lakeside activities.
Dog Friendly Hotel
Kristály Hotel is a pet-friendly option in Keszthely, ensuring a pleasant stay for guests traveling with dogs.
Hotel with Parking
Kristály Hotel is a standard hotel, implying structured parking arrangements for guests. Hotels generally prioritize parking convenience for their guests.
Hotel with Tennis Courts
Kristály Hotel offers tennis courts and hiking trails. It also has wellness facilities.
4-Star Hotel
Located in the entertainment district, this hotel offers a sauna and spa therapy. It's close to the Balaton Museum and offers a comfortable stay with good facilities.
Romantic Hotel
Business Hotel
About Kristály Hotel
License: SZ19000775
Guest Reviews
Location
The hotel's surroundings offer a balance of tranquility and accessibility, situated in a quiet area yet close to the vibrant parts of the city, providing an ideal retreat for both relaxation and exploration. Hiking and cycling opportunities abound in the nearby areas, making it a suitable base for outdoor enthusiasts.
Guests frequently commend the hotel’s location as perfect for a short stay at Lake Balaton, highlighting its accessibility and the ease with which both the beach and downtown Keszthely can be explored. Though some mention minor issues such as street noise, the overall sentiment underscores the convenience and appeal of Kristály Hotel’s placement near key tourist hotspots and amenities.
Breakfast
Despite the largely favorable feedback, there were some mixed opinions. A recurring critique was the quality of the coffee with several guests expressing dissatisfaction with the coffee machine and the taste of the coffee provided. Other criticisms included limited variety over longer stays and a lack of fresh fruits and diverse pastries. Some guests found the breakfast to be simple or average with calls for more bread varieties and cereals. Additionally, a few visitors felt that the breakfast did not fully match a four-star hotel standard due to its limited selection and occasional issues with buffet replenishment and table cleanliness.
Overall, while there are areas for improvement, the breakfast at Kristály Hotel generally meets and often exceeds guest expectations, offering a plentiful and tasty start to the day.
Dinner
However, there were some notable criticisms. A portion of guests found that the food could be too industrially prepared and instances of cold dishes at the buffet were mentioned multiple times. Some visitors expressed frustration with the limited selection and slow refills, especially when arriving later in the evening. Additionally, certain guests pointed out that vegetarian options were limited and the staff's attitude left room for improvement.
Despite these drawbacks, the overall sentiment leans positive with numerous guests praising the dinner's quality, variety and taste. The complaints mainly centered around consistency and service, rather than the food's fundamental quality.
Rooms
Despite the overwhelmingly positive comments, there are a few minor criticisms. Some guests found certain rooms to be smaller than expected and a few mentioned issues with noise, especially rooms facing the street or located above the kitchen. There were also comments about the rooms being hot and stuffy at times, though this was not a universal experience. In a few cases, the bathroom size and functional aspects like closing the door were less satisfactory.
Overall, the rooms at Kristály Hotel are highly regarded for their contemporary design, comfort and excellent cleanliness standards, making it a great choice for travelers looking for a modern and well-maintained accommodation.
Beds
However, some reviews point out the use of two single beds pushed together instead of a double bed, which some guests found uncomfortable. There are occasional mentions of hard or uncomfortable mattresses and dissatisfaction with the pillows. Despite these critiques, the overarching sentiment leans favorably with a significant number of guests finding the beds comfortable and conducive to a pleasant stay.
Cleanliness
However, there are occasional mentions of cleanliness issues such as an overpowering odor upon entering the rooms and isolated instances of insects being found. Despite these drawbacks, the majority of feedback underscores the hotel's commitment to providing a clean and inviting atmosphere, making it a reliable choice for travelers prioritizing hygiene and comfort. The recently refurbished interiors add a touch of modernity, contributing to the overall pleasant and tidy environment.
Staff
Attentiveness and a welcoming attitude were recurring themes in the reviews. Guests often described the staff as very friendly, polite and always willing to assist, contributing to a pleasant and accommodating environment throughout their stay. Words such as cheerful, kind and smiling were common descriptors, emphasizing a generally warm and inviting atmosphere created by the hotel personnel.
However, there were a few critiques regarding the restaurant staff with some guests noting a lack of enthusiasm, indifference and occasional slow service. These aspects suggest room for improvement in the dining experience. Despite these isolated concerns, the overall impression remains significantly positive, reflecting well on the hotel's commitment to guest satisfaction and comfort.
In conclusion, Kristály Hotel seems to provide a welcoming and supportive experience for guests, driven by a team of polite and proficient staff members, though the restaurant service could benefit from some enhancements in courtesy and efficiency.
Spa
However, some guests feel that the wellness facilities could use additional options and improvements. The availability of only one jacuzzi and a lack of a pool are mentioned with some guests noting the area occasionally gets busy. Despite these minor drawbacks, the overall ambiance and functionality of the spa make it more than sufficient for a short stay, offering a pleasant and attractive wellness experience.
Parking
4 Star
Dog Friendly
No, Kristály Hotel doesn't have any pool.
Yes, a spa is available at Kristály Hotel.
Yes, Kristály Hotel welcomes dogs.
Yes, parking facilities are available at Kristály Hotel.
No, Kristály Hotel doesn't have a gym.
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