Leicester Marriott Hotel is widely praised by guests for various aspects, contributing to an overall pleasant and comfortable experience. The hotel's location off the M1 motorway makes it ideal for travelers with easy access to major routes, shopping centers and business estates. Despite the lack of nearby walking paths and dining options, the quiet environment and ample parking further enhance its appeal.
The breakfast offerings stand out as a highlight. Guests frequently commend the extensive selection and quality, noting the delicious and varied options. Although some find it pricey and occasionally chaotic during high demand, the helpful and friendly breakfast staff generally ensure a positive start to the day. Dinner experiences are more varied with many guests appreciating the high standard and delicious food, although some critique the menu's limited options and pricing.
Guest rooms receive consistent praise for their spaciousness, cleanliness and comfort, featuring modern amenities and comfortable beds. While there are occasional reports of temperature issues and dated furnishings, the overall feedback remains highly positive. Cleanliness across the hotel—including rooms, bathrooms and common areas—is frequently highlighted with minor lapses not detracting significantly from the overall impression.
The staff at Leicester Marriott Hotel are a notable asset with numerous reviews praising their friendliness, professionalism and efficiency. Guests feel well-attended by the team, contributing significantly to the enjoyable atmosphere. The complimentary WiFi is another appreciated feature, though some guests encounter connectivity issues or find the premium access costs high.
The gym is well-received for its equipment and cleanliness, while the closure of the pool since the COVID pandemic disappoints many guests, especially those traveling with families. Parking facilities are generally praised for their security and convenience, despite frustrations over additional fees. Electric vehicle charging points are a convenient feature but could benefit from more availability and better queue management.
Families find the hotel accommodating with spacious rooms and overall child-friendly amenities. An unexpected thrill, such as meeting Crystal Palace football players, added to the enjoyment for some. Lastly, the beds are frequently highlighted for their exceptional comfort, though preferences for firmness vary among guests.
In summary, Leicester Marriott Hotel offers a high-quality stay with its excellent location, comfortable and clean rooms, outstanding breakfast and a professional and friendly staff. Minor drawbacks like the pool closure and additional parking fees are noted but do not overshadow the positive experiences reported by the majority of guests.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Ketteringham