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Summary of reviewsKeurusselkä Resort is situated in an idyllic location on the shores of Lake Keurusselkä, providing guests with tranquil, stunning scenery and a serene atmosphere. The picturesque setting, combining lakeside and forest views, invites various outdoor activities with multiple walking trails. Many guests applaud the hotel's seamless blend with its natural surroundings, making it a highly recommended destination for a picturesque and tranquil getaway.
Guests consistently praise the breakfast offerings at Keurusselkä Resort for being delicious, versatile and plentiful with a rich selection of dishes catering to diverse tastes. The breakfast stands out for its quality with improvements noted over time and the option of dining on an outdoor terrace enhancing the experience. While some guests found it modest, the majority were satisfied and left well-fed.
The dinner offerings at the hotel also receive positive remarks, particularly for the excellent and delicious menu, including standout dishes like garlic mussels, medium steak and fried vendace in butter. The dinner buffet and three-course meals receive particular acclaim, despite some minor criticisms about the à la carte options and occasional slow service. Overall, guests express satisfaction with their dining experiences.
While the hotel's rooms maintain a neat and spacious quality, they are described as old-fashioned but clean and comfortable, offering beautiful lake views from some rooms. The renovated bathrooms and peaceful ambiance add to the comfort, although the lack of air conditioning and some musty odors point to a need for further renovations. Nevertheless, the overall spaciousness and cleanliness significantly enhance the guest experience.
Cleanliness at Keurusselkä Resort is consistently highlighted as a strong point with daily housekeeping maintaining well-conditioned rooms and clean, peaceful surroundings. Guests appreciate the polished service and professional, customer-focused staff, which adds to the hotel's reputation as a serene and hygienic retreat.
Staff at Keurusselkä Resort are frequently praised for their friendliness, politeness and helpfulness. The excellent and efficient service, along with the staff's genuine friendliness and work ethic, significantly contribute to maintaining a welcoming and pleasant atmosphere. Instances of slower service or occasional unfriendliness at reception are rare and do not overshadow the overall positive feedback.
Parking is another convenience with guests appreciating the clean, well-maintained and easy-to-use parking facilities. The ability to park directly next to their rooms or by the hotel adds to the hassle-free experience.
As for the beds, opinions are mixed. While many guests find them comfortable with new mattresses adding to a satisfactory sleeping experience, some point out outdated beds and poor-quality pillows in need of replacement. Despite this, the overall comfort leans positive, contributing to a generally restful stay.
Overall with excellent service, beautiful landscapes, good meals and a serene atmosphere, Keurusselkä Resort offers a pleasant and picturesque retreat with a few areas for improvement in room updates and bedding. Show more
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Categories
Hotel Taking Steps Towards Sustainability
A Green Key and Sustainable Travel Finland certified hotel, it actively measures and reduces water consumption and has staff committed to implementing environmental responsibility in their operations.
Dog Friendly Hotel
This hotel allows pets and has many amenities, including a beachfront location, a restaurant, and both indoor and outdoor pools. Pet services are available, and pets are allowed for an additional fee.
Family Friendly Hotel
Hotel with Parking
Hotel with Tennis Courts
Room Types
Superior Twin Room with TerraceThe twin room offers air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Twin Room with BalconyThe twin room provides a wardrobe, heating, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Standard Twin RoomThe twin room offers a wardrobe, heating, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel Keurusselkä enjoys a splendid location on the shores of Lake Keurusselkä, offering tranquil and stunning scenery all year round. The picturesque setting is consistently praised for its beautiful lake views, serene atmosphere and close proximity to nature. Guests find the hotel to be nestled in a peaceful, idyllic environment, surrounded by breathtaking landscapes that feature a mix of lakeside and forest views with various walking trails, making it perfect for outdoor activities.
The convenience of parking directly in front of the rooms, along with accessible facilities, adds to the overall appeal. The environment is described as magnificent with excellent views from the rooms and a dreamlike ambiance by the lake. Many have highlighted the seamless blend of the hotel with its natural surroundings, creating a serene and quiet retreat.
In addition to its serene setting, the hotel offers a lakeside sauna and a lovely beach area, further enhancing the guest experience. Overall, the combination of peaceful landscapes, accessibility and proximity to nature makes Hotel Keurusselkä a highly recommended destination for those seeking a picturesque and tranquil getaway.
Breakfast
Guests at Keurusselkä Resort generally had positive experiences with the breakfast offerings. Many reviews praise the breakfast for being very delicious, versatile and plentiful with a rich and diverse selection of dishes. Several guests highlighted the quality of the morning porridge and noted that the breakfast table had everything necessary, including a wide variety of options that catered to different tastes and preferences.
The breakfast was consistently described as good with guests appreciating the mix of traditional and varied items available. Some reviews mentioned that the breakfast could be on the modest side or basic, but it was always sufficient and satisfactory. A few guests felt that the selection could be wider, especially in terms of sweet options or bread choices.
Overall, the breakfast was considered to be of good quality with several guests highlighting it as excellent and better than typical hotel breakfasts. Some noted that the breakfast has improved over time. The option to enjoy breakfast on an outdoor terrace added to the positive experience for some visitors. While there were a few mentions of the breakfast being plain or reasonably good, the majority of the feedback was favorable with guests leaving content and well-fed.
Dinner
Keurusselkä Resort's dining experience has garnered positive remarks from guests, especially highlighting the excellent and delicious offerings from the restaurant. Many found the food to be of good quality, well-prepared and thoroughly enjoyed dishes such as the garlic mussels, medium steak and fried vendace in butter. The dinner buffet received praise for its variety and delectable options, while some guests appreciated the three-course dinner for its excellence. Despite some minor criticisms about the à la carte dishes and occasional slow service, the overall sentiment towards the hotel's dinner is favorable with multiple guests expressing satisfaction with their meals.
Rooms
Keurusselkä Resort offers neat and spacious rooms that, while old-fashioned, are generally noted for their cleanliness and comfort. The rooms are well-equipped and quite peaceful, providing a conducive environment for rest. Many reviews highlight the beautiful lake views available from some rooms, adding a pleasant touch to the stay. The renovated bathrooms and peaceful ambiance are appreciated by guests.
However, some rooms suffer from a lack of air conditioning, making them uncomfortably hot during summer months, although opening windows or using fans can help mitigate this issue. Musty odors and signs of wear in certain rooms point to a need for renovations, which some guests felt was overdue. Despite these drawbacks, the overall spaciousness and cleanliness of the rooms, along with the serene lake views, contribute positively to the guest experience.
Beds
Keurusselkä Resort offers a mix of reviews when it comes to the comfort of its beds. Guests have noted that many of the beds are comfortable, providing a good night's rest with some highlighting the new mattresses added recently. Words like "good," "comfy," and "adequate" frequently appear in positive reviews, underscoring a generally satisfactory sleeping experience. However, it's important to mention that there are a few contrasting views. Some visitors found the beds to be outdated and in need of replacement and the pillows received consistent criticism for being poor. Despite these varying opinions, the overall comfort of the beds tends to lean more positive, contributing to a generally restful stay. Pair this with the hotel's good meals, beautiful landscape and scenic surroundings and Keurusselkä Resort makes for a pleasant getaway, even if the bedding situation leaves a little room for improvement.
Cleanliness
Keurusselkä Resort impresses with its emphasis on cleanliness, consistently maintained across guest experiences. Many visitors have highlighted the clean and well-conditioned rooms, noting that housekeeping ensures rooms are cleaned daily, contributing to a pleasant stay. The hotel also boasts clean and peaceful surroundings, enhancing its overall appeal. Guests appreciate the polished service, particularly praising the professional and customer-focused older employees. The breakfast offerings are extensive, catering to diverse tastes and preferences. While a few minor cleanliness issues were pointed out, such as stubborn stains in the bathrooms and a musty smell in some rooms, these did not overshadow the overall positive reviews of the hotel's cleanliness. Additionally, tasteful decor and a beautiful setting bolster its reputation as a serene and hygienic retreat.
Staff
Keurusselkä Resort boasts an overwhelmingly positive reputation when it comes to its staff, who are consistently described as friendly, kind and helpful. Guests regularly mention the polite and professional demeanor of the staff, highlighting their enthusiasm and readiness to assist. The service provided is often praised as excellent and efficient with staff members showing genuine friendliness and a commendable work ethic. Notable instances include waiters who promptly attend to guests' needs and customer service that leaves a lasting impression for its courtesy and consideration. The hotel distinguishes itself by offering excellent service in both Finnish and Swedish, further enhancing the guest experience. While there are a few mentions of slower service and occasional unfriendliness at reception, these are overshadowed by the overwhelmingly positive feedback regarding the staff's friendly and helpful nature. Overall, the staff at Keurusselkä Resort significantly contribute to creating a welcoming and pleasant atmosphere for guests.
Parking
Keurusselkä Resort offers excellent parking facilities that guests have found both convenient and easy to use. Visitors appreciate the free parking provided by the hotel and often mention how the car can be parked directly next to their room or by the hotel itself. The parking lot is noted for being clean and well-maintained. Overall, the positive feedback highlights the ease and convenience of parking at Keurusselkä Resort, making it a hassle-free experience for guests.
No, Keurusselkä Resort doesn't have any pool.
No, a spa isn't available at Keurusselkä Resort.
Yes, Keurusselkä Resort welcomes dogs.
Yes, parking facilities are available at Keurusselkä Resort.