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Kharkiv Palace Hotel

Kharkov , Nezalezhnosti Avenue (ex. Pravdy Prospect) 2 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Kharkiv Palace Hotel is a top-rated hotel for its unbeatable central location and convenience to explore Kharkiv. Guests rave about the amazing and delicious breakfast provided with plenty of hot options and generous portions. While the dinner experience has received mixed reviews, most agree that the hotel offers good dining options. The rooms are beautiful, spacious and well-maintained with personalized touches and a great range of amenities. Guests appreciate the hotel's cleanliness and Covid-19 safety measures, although some rooms could use a renovation. The hotel's staff is praised for their friendliness, professionalism and ability to solve any problem that arises. The spa on the roof with breathtaking views is described as wonderful and super, offering excellent facilities and skilled services. Overall, the Kharkiv Palace Hotel is a luxurious and top-notch hotel that provides guests with a true five-star experience in Ukraine.
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About Kharkiv Palace Hotel

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Guest Reviews

Location

The Kharkiv Palace Hotel is highly rated for its perfect central location and convenient proximity to everything in the city. Guests have described the location as amazing, super and ideal for those looking to explore the heart of Kharkiv. With the metro nearby and Shevchenko Park just a short walk away, the hotel is in a prime spot for discovering all that this exciting city has to offer. Many guests also appreciated the hotel's easy access to transportation and enjoyed the transfer service provided. Overall, the Kharkiv Palace Hotel's location is a major highlight and a great choice for anyone looking to stay in the center of it all.

Breakfast

If you're looking for a hotel with a fabulous breakfast, look no further than Kharkiv Palace Hotel. The breakfast here is amazing, top notch and perfect. Guests rave about the excellent selection of dishes with some even enjoying breakfast delivered right to their room. The portions are generous and there are plenty of hot options to choose from. The staff are attentive and helpful. Even during quarantine measures, the hotel manages to offer guests a tasty and satisfying breakfast with a variety of options on a portioned buffet. While some guests have noted a lack of variety in fruit options or a disappointing orange juice, overall the breakfast here is described as delicious and a highlight of the guest experience. The only downside is the absence of a children's menu. Whether you're in Kharkiv for business or leisure, make sure you start your day off right with the wonderful breakfast at Kharkiv Palace Hotel.

Dinner

The dinner experience at Kharkiv Palace Hotel has received mixed reviews from guests. While some have found the lobby cafe service to be subpar and certain dishes like risotto with uncleaned shrimp tails, others have praised the hotel’s excellent restaurant and terrace grill with a stunning city view. A few guests have even spotted insects in their food. Overall, the hotel offers good dining options including tasty dishes and a nice restaurant terrace.

Rooms

The Kharkiv Palace Hotel boasts beautiful and impressive rooms that are larger than expected and well-maintained, making for a very clean and comfortable stay. The rooms have a good design and offer great views with some spacious enough to include a separate sitting area or a bathroom with both a shower and bath. The hotel also provides guests with bathrobes, slippers and a full range of amenities. While the bed may not be comfortable for all and the blankets may be on the small side, the rooms do provide a convenient work space and some even have heated floors. Some reviews note that the hotel could benefit from a renovation and some updates, such as more English channels on the TV and larger towels. However, fans of the hotel appreciate the personal touches and attention to detail and find the rooms to be warm and cozy despite any minor issues.

Cleanliness

The Kharkiv Palace Hotel is a modern and spacious hotel that guests have described as very clean and well-maintained. The rooms are comfortable and cozy with clean and tidy decor. The hotel in general is also praised for its cleanliness with some guests noting that the cleaning could be improved upon. However, guests appreciate the efforts of the hotel in implementing measures to protect against Covid-19, such as temperature control upon entrance. The spa center and dishes are also kept clean. Some negative feedback centered around certain rooms showing signs of wear and tear, but overall, guests agree that the Kharkiv Palace Hotel is a beautiful and clean place to stay.

Staff

Guests at the Kharkiv Palace Hotel consistently rave about the super friendly and helpful staff and perfect service. Many guests specifically mention the kind and helpful nature of the hotel personnel and the perfect English spoken by the staff. Some guest reviews do mention negative interactions with staff members, such as one receptionist who was not very nice and some guests experienced a lack of friendliness and welcome at reception. However, the vast majority of guests found the staff to be extremely welcoming, hospitable and professional. In fact, many guests give highest marks to the staff for their attentiveness to guests' needs and their ability to solve any problem that arises. The hotel's concierge, Vitali, is a standout for his assistance with both personal and business-related matters. Despite occasional negative interactions with staff, the majority of guests agree that the hotel's service-oriented staff is top-notch and among the best in Ukraine.

Spa

The Kharkiv Palace Hotel boasts a good spa, located on the roof with a cozy atmosphere and breathtaking views of the city. Despite some reviews mentioning a smaller wellness area, the great service and professional staff make up for it. Guests loved the excellent swimming pool and sauna facilities, while others appreciated the sports massage and skillful services offered by the spa. Although some felt that the spa area could serve drinks or tea, the overall experience was described as wonderful and super. While the spa area is rather tiny, the cleanliness and upkeep of the facilities, including the state of the towels, were highly praised. Whether you want to unwind after a long day of exploring Kharkiv or pamper yourself during your stay, the Kharkiv Palace Hotel's spa is definitely worth checking out.

5 Star

If you are looking for a true five-star hotel in Kharkiv, look no further than the Kharkiv Palace Hotel. The hotel has been described as exceptional, superb and one of the best in Ukraine by guests. The location is also highly praised for its convenience. The facilities and services are top-notch with guests recommending the spa and pool area. While some guests were disappointed with the reception, most had a wonderful stay and plan to return. The hotel has become a must-visit destination not only in Kharkiv but in all of Ukraine. Prices are fair given the five-star rating, making it an excellent choice for luxury travelers.

Luxury

The Kharkiv Palace Hotel is a next-to-luxury design hotel that promises guests a true five-star experience. This hotel is unique in its design, quality and service, providing a luxury stay that will leave you feeling pampered and spoiled. Guests can expect sheer elegance and luxury in almost every aspect of their stay, from the chic and glamorous design to the top-notch facilities and impeccable service. And when it comes to accommodations, the rooms are simply luxurious, offering everything you need to feel comfortable and relaxed. While some may argue that the spa area with its small pool falls short of five-star standards, the overall consensus is that this is a truly fantastic and luxurious hotel. With all the amenities and facilities delivering on the promise of a truly luxurious stay, it is easy to see why the Kharkiv Palace Hotel is highly recommended by guests who describe it as a "chudoviy vishukaniy gotel" and "duzhe pafosno".

Yes, Kharkiv Palace Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Kharkiv Palace Hotel.

Yes, Kharkiv Palace Hotel welcomes dogs.

Yes, parking facilities are available at Kharkiv Palace Hotel.

Yes, Kharkiv Palace Hotel has a gym.

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