Farovon Khiva Hotel offers a well-appreciated spa experience highlighted by its clean and pleasant sauna, which is frequently noted as a positive aspect by guests. The indoor pool complements the sauna, providing a nice addition to the hotel's offerings, though some visitors suggest that an outdoor pool could further enhance the experience. The spa area includes a breezy relaxation area, contributing to an overall soothing atmosphere. While the size of the pool, gym, and sauna might be seen as modest for the hotel's size, they remain well-managed and inviting. Guests also commend the cleanliness of the spa facilities, attributing the high standard of service to the excellent work of the spa administrator, Marlona.
Hotel Khiva Palace is frequently praised for its exceptional location, conveniently situated within walking distance of the historic Itchan Kala and the railway station, allowing easy exploration of both the city's past and modern conveniences. Guests appreciate the quiet environment despite the proximity to transportation hubs, enhancing the overall peace of their stay. The hotel's surroundings also feature a nearby recreation park and a popular Turkish restaurant, offering enriching experiences beyond the accommodation itself.
The breakfast experience at Hotel Khiva Palace is generally well-received, with a diverse selection that includes local delicacies and fresh ingredients. The beautifully decorated dining area adds to the enjoyment, and guests note the staff's flexibility in accommodating early risers. The rooms are highly regarded for their spaciousness and comfort, featuring king-size beds, clean facilities, and thoughtful furnishing, contributing to a relaxing stay. Although minor issues like occasional water supply hiccups are mentioned, the overall room experience is positive.
Cleanliness is another strong point for Hotel Khiva Palace, with many guests appreciating the well-maintained and elegantly designed environment. Despite occasional issues like ants and spiders, the overall feedback leans towards a tidy and comfortable setting. The staff is recognized for their outstanding service, consistently praised for their friendliness and attentiveness, making guests feel valued and welcome.
While the free WiFi service receives mixed reviews, with some guests experiencing slow speeds and instability, it doesn't overshadow the positive aspects of the hotel. The swimming pool in the kervanseray-style courtyard offers a tranquil retreat, especially during hot weather, and is a valued feature despite some concerns regarding water clarity. Beds are generally comfortable, with many guests enjoying restful sleep, and while some linens and mattresses show wear, the hotel provides adequate sleeping arrangements for most visitors.
In summary, Hotel Khiva Palace offers a well-rounded and enjoyable stay, with its strategic location, satisfactory breakfast, spacious rooms, and excellent service standing out as highlights. Areas such as WiFi and bed linens present opportunities for enhancement, yet the overall experience is largely positive, ensuring guests have a memorable visit to Khiva.
The spa area at Qibla Tozabog offers a mixed experience according to guest reviews. While the indoor pool is accessible, the outdoor pool typically closes by October. Guests noted that the pool environment was pleasant, featuring two basins and loungers, which can provide an invigorating swim experience. However, there were concerns about maintenance, as some reported that the pool occasionally had a strange color, though it was actively being cleaned. Despite these issues, the atmosphere is generally appreciated, with the pool serving as a delightful refreshment spot, particularly for children. Although the hammam was mentioned, some guests chose not to visit it.