Pullman Khon Kaen Raja Orchid
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Summary of reviewsThe Pullman Khon Kaen Raja Orchid, located centrally in the heart of the city, offers an ideal spot for both leisure and business travelers. Its prime positioning ensures easy access to local attractions, nightlife and shopping hubs, including the nearby Central Festival shopping mall. The hotel's strategic location and high-quality service make it a favored choice among visitors.
Guests largely commend the breakfast experience for its exceptional quality and extensive range, offering a variety of European and Thai options. Despite a few criticisms about pricing and temperature of dishes, most reviews highlight the breakfast as a standout feature. The rooms are spacious and comfortable with large beds and modern amenities contributing to a restful stay. While some furnishings and decor are noted as outdated, the overall cleanliness and room quality receive positive feedback.
The hotel’s cleanliness is consistently praised with guests appreciating clean linens, well-maintained spaces and a refurbished swimming pool. However, the outdated carpeting and occasional lapses in cleanliness are minor drawbacks. The staff at Pullman Khon Kaen Raja Orchid are highlighted for their friendliness, professionalism and attentiveness, frequently going above and beyond to cater to guest needs.
Wi-Fi is generally reported as strong and fast, though with some instances of inconsistency in connection. The gym is well-regarded, providing a satisfactory space for workouts, though it could benefit from updated equipment. The pool receives mixed reviews; while many find it clean and refreshing, others mention the need for renovation and occasional maintenance issues.
Families find the hotel accommodating with spacious rooms and family-friendly facilities enhancing their stay. The vibrant nightlife scene is bolstered by the hotel’s central location, although it can result in noise disturbances for those seeking a quieter environment. Guests speak highly of the beds for their comfort, though some suggest the mattresses could use updating.
While the Pullman Khon Kaen Raja Orchid receives some mixed feedback regarding its five-star rating with certain aspects like maintenance and cleanliness falling short of expectations, the majority of guests regard it as the best hotel in the area. Consistent good service, a friendly staff and a central location contribute to making it a top choice for visitors to Khon Kaen.
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Guests largely commend the breakfast experience for its exceptional quality and extensive range, offering a variety of European and Thai options. Despite a few criticisms about pricing and temperature of dishes, most reviews highlight the breakfast as a standout feature. The rooms are spacious and comfortable with large beds and modern amenities contributing to a restful stay. While some furnishings and decor are noted as outdated, the overall cleanliness and room quality receive positive feedback.
The hotel’s cleanliness is consistently praised with guests appreciating clean linens, well-maintained spaces and a refurbished swimming pool. However, the outdated carpeting and occasional lapses in cleanliness are minor drawbacks. The staff at Pullman Khon Kaen Raja Orchid are highlighted for their friendliness, professionalism and attentiveness, frequently going above and beyond to cater to guest needs.
Wi-Fi is generally reported as strong and fast, though with some instances of inconsistency in connection. The gym is well-regarded, providing a satisfactory space for workouts, though it could benefit from updated equipment. The pool receives mixed reviews; while many find it clean and refreshing, others mention the need for renovation and occasional maintenance issues.
Families find the hotel accommodating with spacious rooms and family-friendly facilities enhancing their stay. The vibrant nightlife scene is bolstered by the hotel’s central location, although it can result in noise disturbances for those seeking a quieter environment. Guests speak highly of the beds for their comfort, though some suggest the mattresses could use updating.
While the Pullman Khon Kaen Raja Orchid receives some mixed feedback regarding its five-star rating with certain aspects like maintenance and cleanliness falling short of expectations, the majority of guests regard it as the best hotel in the area. Consistent good service, a friendly staff and a central location contribute to making it a top choice for visitors to Khon Kaen.
Hotel for Honeymoon
An international premium branded hotel with a day spa and outdoor pool, ideal for relaxation and romance. Offers 293 rooms & suites with separate shower & tub, providing comfort and luxury. Features 2 restaurants and 2 bars for dining and entertainment.
Family Friendly Hotel
This hotel provides family-friendly amenities such as an outdoor pool and childcare services. It features spacious rooms & suites, restaurants, bars, and a spa, providing both relaxation and entertainment options for families.
Business Hotel
Located in the city's central business district, this hotel boasts 14 meeting rooms including a large ballroom of 1,400 sqm. It offers 293 WiFi-connected rooms and suites, along with multiple restaurants and bars. It is also located close to shopping centers, banks, and hospitals.
Accessible Hotel
This hotel provides wheelchair accessibility throughout its grounds. It also features a state-of-the-art fitness center and offers contactless check-in and check-out.
Hotel with Gym
This hotel offers a fitness center, day spa, and an outdoor pool. It also has multiple dining options, with 2 restaurants and 2 bars. The fitness center allows guests to maintain their workout routine.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel for Yoga
5-Star Hotel
Guest Reviews
The Pullman Khon Kaen Raja Orchid enjoys an excellent and central location, making it an ideal choice for travelers who prioritize convenience and accessibility. Situated right in the heart of the city, the hotel provides easy access to local attractions, nightlife and shopping hubs. Guests can effortlessly explore nearby restaurants, bars and shopping centers, including the Central Festival shopping mall, which is just a short walk away.
The hotel's strategic positioning makes it a preferred choice for both leisure and business travelers, offering proximity to essential amenities and businesses. The frequent praise for its location emphasizes its centrality and convenience, making it possible for guests to travel around the city with ease.
In addition to the prime location, the hotel is also noted for its attentive and friendly staff, maintaining a beautiful and elegant environment. Consistently commended for cleanliness and excellent service, the Pullman Khon Kaen Raja Orchid stands out as one of the best hotels in the city. The combination of a superb location and high-quality service makes it a favored accommodation for many visitors to Khon Kaen.
The breakfast experience at Pullman Khon Kaen Raja Orchid garners generally positive feedback, though with some mixed opinions. The vast majority of reviews commend the breakfast for its exceptional quality and diverse range, labeling it as fantastic, extensive and one of the best one might find in a hotel. Guests relish the variety of options with both European and Thai food available and highlight the delicious taste and well-organized buffet setup.
A significant number of guests describe the breakfast as delicious and well-cared for with phrases such as super breakfast, very good and excellent appearing frequently. The breakfast area is described as perfect for a hearty, versatile start to the day with many appreciating the selection of food and the helpful service provided by the staff.
However, not all comments are glowing. There are mentions of the breakfast being overpriced and some criticisms regarding the temperature of hot dishes, which were at times only lukewarm. A selection of cheese and ham was noted to be limited and on occasion, the quality seemed to have slipped to a more basic level. Some visitors also pointed out the lack of contemporary elements and occasional issues with coffee machines.
Despite a few mentions of the breakfast being disappointing or average, overall, the breakfast at Pullman Khon Kaen Raja Orchid is highly regarded by most guests for its extensive selection, quality and taste, making it a notable highlight of their stay.
Pullman Khon Kaen Raja Orchid offers a range of dining experiences that have garnered mixed reviews from guests. The highlight seems to be the room service, which has been described as truly excellent and very good with guests enjoying the convenience of high-quality meals delivered directly to their rooms. Additionally, the in-house brewery cellar has received high praise, being labeled as a must-visit and top-notch, adding a unique touch to the hotel's offerings.
However, when it comes to the main restaurant, opinions are divided. Some guests have found the food to be excellent and the restaurant good, while others have been less impressed, citing the average quality of food and poor selection on the menu. The high prices in the main restaurant have also been a significant point of contention with multiple reviewers noting that the dishes are way too expensive, leading some to avoid dining there altogether in favor of more reasonably priced nearby eateries.
Special event dinners, such as the Christmas Eve buffet, have unfortunately failed to meet expectations with one review calling it a disaster. There were also complaints about specific dishes being cold and some meals lacking proper seasoning. Despite these points, the general sentiment remains that while there are some gems in the dining options at Pullman Khon Kaen Raja Orchid, there is room for improvement, particularly in terms of menu variety and price.
The rooms at Pullman Khon Kaen Raja Orchid are noted for their spaciousness and comfort, creating a cozy atmosphere for guests. Numerous reviews highlight the large, well-furnished rooms that offer beautiful city views. Beds are described as big and comfy with soft, huge pillows, contributing to a restful stay. Bathrooms are praised for their size and modern amenities, including separate showers and bathtubs with some even featuring TVs.
While the rooms are generally clean and comfortable with good bedding, some guests mention that the decor and furnishings are a bit outdated and in need of renovation. Issues such as old carpets, slippery floors and poor lighting are occasionally noted. Despite these minor drawbacks, the overall room experience is enhanced by the exceptional room space, reasonable desk facilities and quiet ambiance.
Junior suites and rooms on higher floors, in particular, offer great value for the money with superb views and excellent accommodation quality. The modern bathrooms and large room sizes consistently receive positive feedback, making Pullman Khon Kaen Raja Orchid a desirable choice for travelers seeking comfort and cleanliness in a spacious setting.
Guests at the Pullman Khon Kaen Raja Orchid have shared a range of experiences about the beds. Many guests appreciated the comfort of the beds, describing them as big and comfy with soft, huge pillows, making for a restful night. Positive remarks also highlighted the cleanliness of the bedding and the great support offered by some beds with a few highlighting that they had never slept in a more comfortable bed.
However, not all experiences were positive. Some guests felt that the beds could use an upgrade, noting that the mattresses were worn out, sagging or very hard. A few pointed out that the beds were somewhat old and definitely needed replacing. Despite this, the overall sentiment seems to lean towards satisfaction with many guests emphasizing the beds' comfort amidst a few concerns about firmness and wear. The combination of good room service and a nice city view further enhances the overall guest experience.
The Pullman Khon Kaen Raja Orchid has garnered positive remarks for its consistently good cleanliness, which seems to be a standout feature. Guests frequently mention clean linens and towels, clean rooms and well-maintained facilities. The rooms are described as clean, comfortable and spacious, contributing to an overall pleasant stay. Additionally, the swimming pool receives praise for being clean and refurbished and the hotel offers a satisfying breakfast.
However, a recurring downside is the hotel's carpeting, which many describe as outdated and emitting unpleasant, musty smells, both in rooms and corridors. Some guests also note issues like poorly vacuumed carpets, stains in the hotel restaurant and occasional lapses in bathroom cleanliness. Despite these drawbacks, the general upkeep of the hotel and the cleanliness of the rooms are well-received, making the Pullman Khon Kaen Raja Orchid a viable option for those prioritizing cleanliness and comfort.
Pullman Khon Kaen Raja Orchid stands out for its exceptional staff, receiving high praise for their friendliness, politeness and willingness to assist guests. Reviewers consistently emphasize the warm, helpful nature of the hotel's employees, including the receptionists, maids and bellmen, who are described as professional and attentive. Guests appreciate the prompt and courteous service provided throughout their stay with several pointing out the staff's ability to go above and beyond to meet their needs.
The hotel's customer service is frequently described as top-notch and 5-star, highlighting the staff's dedication to making every guest feel welcome and comfortable. Breakfast staff, in particular, receive commendations for their great service and cheerful demeanor. Even the small touches, such as bright smiles and a professional attitude, do not go unnoticed by visitors.
However, there were some mentions of slower service during breakfast and a few instances of rudeness in the bar area. Despite these minor setbacks, the overall sentiment towards the staff remains overwhelmingly positive, reinforcing the hotel's reputation as a premier destination in Isaan, backed by an impressive team committed to excellence in hospitality.
Pullman Khon Kaen Raja Orchid generally offers a good Wi-Fi experience with many guests noting the connection as strong and fast, making it suitable for most hotel needs. Several reviews highlight the robustness and reliability of the Wi-Fi, praising its performance. However, there are a few criticisms pointing out issues with the internet connection and coverage in their rooms, suggesting a need for improvement in these areas. Some guests reported the Wi-Fi not being dependable and experiencing difficulties, including the necessity to re-log in frequently. Despite these occasional drawbacks, the overall feedback about the Wi-Fi is positive.
The gym at Pullman Khon Kaen Raja Orchid has received consistently positive feedback. Guests have appreciated the reliable facilities, describing it as good, very good and even fantastic. The gym area provides a satisfactory space for workouts, making it a notable feature of the hotel. However, some reviews indicate that the fitness equipment could benefit from maintenance and updating to enhance the overall experience. Despite these minor concerns, the gym remains a strong point for visitors looking to maintain their fitness routine.
The pool at Pullman Khon Kaen Raja Orchid has received mixed feedback from guests. Many praised the pool for being great, clean and well-maintained, making it a refreshing spot to cool off. The prompt response from the pool attendants also added to the positive experience for some visitors. Despite these favorable comments, several guests pointed out that the pool area was in need of significant renovation and updates. Issues such as the pool being lifeless, cold and occasionally closed for maintenance led to disappointment. Others noted that the pool area wasn't always clean or inviting with some even describing it as depressing. There's a clear consensus that while the pool holds potential, it requires substantial improvements to meet the expectations of a 5-star facility.
The Pullman Khon Kaen Raja Orchid consistently receives positive feedback for its family-friendly environment. Guests appreciate the excellent family facilities that contribute to a leisurely and enjoyable stay. Reviews highlight that the hotel is particularly accommodating for families, offering spacious family-size rooms that ensure comfort. Families who have stayed for extended periods have found their experiences satisfactory with several noting that the family-oriented amenities and services meet their needs effectively. The hotel’s commitment to providing a pleasant family stay is evident in the repeated satisfaction and happiness expressed by returning guests.
The Pullman Khon Kaen Raja Orchid hotel boasts an excellent location for those who enjoy vibrant nightlife. Guests appreciate its proximity to numerous bars and nightclubs, making it a perfect spot for nightlife and shopping enthusiasts. However, the convenience of nearby entertainment venues comes with a downside – noise. Reviews frequently mention that the sounds of music and activity from nearby bars can be heard well into the night, sometimes even causing disturbances. While this may appeal to party-goers, guests seeking a quiet stay might find the noise from the vicinity, including jazz music and club sounds, less desirable. Despite this, the central location close to shopping areas like Central, Kosa and Tuc Com is a significant advantage for those who want easy access to both nightlife and shopping.
Pullman Khon Kaen Raja Orchid receives mixed feedback from guests regarding its five-star rating and facilities. Praises highlight the hotel's consistent good service, high standards and very clean environment, reflective of a 5-star experience. Guests appreciate the nice reception and central location in Khon Kaen. However, there are notable criticisms regarding maintenance and cleanliness that suggest it falls short of the expected five-star benchmarks. Some feel the hotel is more deserving of a 3-4 star rating, expressing disappointment with certain aspects of their stay. Despite this, it is still regarded by many as the best hotel in the area, offering comfortable stays and the value expected from a five-star establishment.
The Pullman Khon Kaen Raja Orchid stands out as a prime example of luxury with its opulent amenities and grand design. Renowned for providing impeccable service and a sumptuous experience, this hotel has set an exceptionally high standard. Guests consistently highlight the luxurious facilities, elegant Thai-inspired decor and stunning views, describing it as the definition of grandeur. Despite some elements showing signs of wear, such as the water features, everything else is consistently described as beautiful and perfectly executed. The hotel embodies a top-notch luxury experience, making it a memorable stay for those seeking high-end accommodations.
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Location
The hotel's strategic positioning makes it a preferred choice for both leisure and business travelers, offering proximity to essential amenities and businesses. The frequent praise for its location emphasizes its centrality and convenience, making it possible for guests to travel around the city with ease.
In addition to the prime location, the hotel is also noted for its attentive and friendly staff, maintaining a beautiful and elegant environment. Consistently commended for cleanliness and excellent service, the Pullman Khon Kaen Raja Orchid stands out as one of the best hotels in the city. The combination of a superb location and high-quality service makes it a favored accommodation for many visitors to Khon Kaen.
Breakfast
A significant number of guests describe the breakfast as delicious and well-cared for with phrases such as super breakfast, very good and excellent appearing frequently. The breakfast area is described as perfect for a hearty, versatile start to the day with many appreciating the selection of food and the helpful service provided by the staff.
However, not all comments are glowing. There are mentions of the breakfast being overpriced and some criticisms regarding the temperature of hot dishes, which were at times only lukewarm. A selection of cheese and ham was noted to be limited and on occasion, the quality seemed to have slipped to a more basic level. Some visitors also pointed out the lack of contemporary elements and occasional issues with coffee machines.
Despite a few mentions of the breakfast being disappointing or average, overall, the breakfast at Pullman Khon Kaen Raja Orchid is highly regarded by most guests for its extensive selection, quality and taste, making it a notable highlight of their stay.
Dinner
However, when it comes to the main restaurant, opinions are divided. Some guests have found the food to be excellent and the restaurant good, while others have been less impressed, citing the average quality of food and poor selection on the menu. The high prices in the main restaurant have also been a significant point of contention with multiple reviewers noting that the dishes are way too expensive, leading some to avoid dining there altogether in favor of more reasonably priced nearby eateries.
Special event dinners, such as the Christmas Eve buffet, have unfortunately failed to meet expectations with one review calling it a disaster. There were also complaints about specific dishes being cold and some meals lacking proper seasoning. Despite these points, the general sentiment remains that while there are some gems in the dining options at Pullman Khon Kaen Raja Orchid, there is room for improvement, particularly in terms of menu variety and price.
Rooms
While the rooms are generally clean and comfortable with good bedding, some guests mention that the decor and furnishings are a bit outdated and in need of renovation. Issues such as old carpets, slippery floors and poor lighting are occasionally noted. Despite these minor drawbacks, the overall room experience is enhanced by the exceptional room space, reasonable desk facilities and quiet ambiance.
Junior suites and rooms on higher floors, in particular, offer great value for the money with superb views and excellent accommodation quality. The modern bathrooms and large room sizes consistently receive positive feedback, making Pullman Khon Kaen Raja Orchid a desirable choice for travelers seeking comfort and cleanliness in a spacious setting.
Beds
However, not all experiences were positive. Some guests felt that the beds could use an upgrade, noting that the mattresses were worn out, sagging or very hard. A few pointed out that the beds were somewhat old and definitely needed replacing. Despite this, the overall sentiment seems to lean towards satisfaction with many guests emphasizing the beds' comfort amidst a few concerns about firmness and wear. The combination of good room service and a nice city view further enhances the overall guest experience.
Cleanliness
However, a recurring downside is the hotel's carpeting, which many describe as outdated and emitting unpleasant, musty smells, both in rooms and corridors. Some guests also note issues like poorly vacuumed carpets, stains in the hotel restaurant and occasional lapses in bathroom cleanliness. Despite these drawbacks, the general upkeep of the hotel and the cleanliness of the rooms are well-received, making the Pullman Khon Kaen Raja Orchid a viable option for those prioritizing cleanliness and comfort.
Staff
The hotel's customer service is frequently described as top-notch and 5-star, highlighting the staff's dedication to making every guest feel welcome and comfortable. Breakfast staff, in particular, receive commendations for their great service and cheerful demeanor. Even the small touches, such as bright smiles and a professional attitude, do not go unnoticed by visitors.
However, there were some mentions of slower service during breakfast and a few instances of rudeness in the bar area. Despite these minor setbacks, the overall sentiment towards the staff remains overwhelmingly positive, reinforcing the hotel's reputation as a premier destination in Isaan, backed by an impressive team committed to excellence in hospitality.
Wi-Fi
Gym
Pool
Family
Nightlife
5 Star
Luxury
No, Pullman Khon Kaen Raja Orchid doesn't have any pool.
Yes, a spa is available at Pullman Khon Kaen Raja Orchid.
No, Pullman Khon Kaen Raja Orchid doesn't allow dogs.
No, parking facilities aren't available at Pullman Khon Kaen Raja Orchid.
Yes, Pullman Khon Kaen Raja Orchid has a gym.
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