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Summary of reviewsThe Sebel Kiama enjoys widespread commendations, particularly for its prime location. Situated within easy walking distance to the town center, beaches and main attractions, it provides a perfect base for exploring the scenic coastal town of Kiama. The views, especially those overlooking the water and Black Beach, are consistently praised, enhancing the overall charm. Guests benefit from the hotel's close proximity to eateries, cafes and shops, making it an ideal choice for those who prefer to explore on foot.
The hotel's rooms are highly regarded for their spaciousness, comfort and beautiful furnishings. Many reviewers particularly appreciate the large TVs, comfortable beds and well-appointed facilities, including family-friendly accommodations and convenient kitchenettes. The cleanliness of the rooms further contributes to a pleasant stay with many guests highlighting the immaculate condition and well-maintained environment.
Breakfast at The Sebel Kiama often wins positive feedback for its quality and beautiful setting, allowing guests to start their day with a satisfying meal while enjoying picturesque views. The friendly and helpful service further enhances the breakfast experience, although a few guests mention a desire for more variety and occasional issues with availability.
The dining experience extends to dinner, where guests typically enjoy delicious meals and commendable service. However, mixed feedback highlights occasional slow service and limited menu options, suggesting room for improvement despite generally positive reviews on food quality.
The hotel's staff frequently receive accolades for their friendliness, professionalism and attentiveness. The team, particularly the front desk staff, is consistently singled out for creating a warm and welcoming atmosphere, significantly enhancing the guest experience.
Parking facilities are another notable advantage at The Sebel Kiama. Guests appreciate the convenience of ample underground parking, which is easily accessible, complimentary and located near reception. This feature is particularly beneficial for those traveling by car, adding to the overall appeal.
While most guests find the beds comfortable, particularly enjoying the king-sized options and clean linen, there are a few who mention discomfort due to the softness or support of the beds, indicating some inconsistencies in this aspect.
In summary, The Sebel Kiama stands out for its exceptional location, spacious and well-maintained rooms, positive dining experiences, friendly staff and convenient parking facilities. These strengths collectively make it a popular choice for travelers seeking a comfortable and hospitable stay in Kiama. Show more
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Hotel with Parking
The Sebel Kiama offers secure parking and is centrally located, providing easy access to nearby shops, cafes and restaurants. Its harbourside location also makes it convenient for exploring the area.
EV charging stations
Accessible Hotel
This hotel offers 4 rooms specifically designed for guests with reduced mobility, featuring wheelchair accessible bathrooms with ample space (2000x2500mm), hobless (step-free) shower recesses (1100x1100mm clear area), and slip-resistant fold-down seats or fixed seats in showers (900mm long). It also provides lifts with sufficient space for mobility aids, a choice of wheelchair accessible rooms with a 1600mm x 2200mm turning area, and caters to guests with vision loss, hearing loss, and allergies.
4-Star Hotel
The Sebel Kiama offers a charming coastal escape with views of Kiama Harbour and the Pacific Ocean. It is ideally located within walking distance to the Kiama Blowhole, shops, and the beach, with spacious rooms offering town, garden, or ocean views.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Gym
Hotel for Yoga
Room Types
Superior King or Twin Room with BalconyFeatures sliding doors opening onto a large balcony with residential views of Kiama.
Accessible Superior Room with One King BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Superior Room with One King BedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Superior Family Room One King and Two Single BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
The Sebel Kiama is exceptionally well-regarded for its prime location. Nestled within a beautiful spot, the hotel offers easy walking access to the town centre, beaches and the main tourist attractions, including the famous blowhole and stunning coastal walks. Guests repeatedly praise the hotel's proximity to eateries, cafes and shops, making it highly convenient for those looking to explore Kiama on foot.
The location is described as both central and quiet, allowing for a peaceful stay without being far from the vibrant town life. Many reviews highlight the lovely views, particularly those overlooking the water and Black Beach, adding to the charm of the setting. The nearby waterfront makes for enjoyable walking paths, perfect for a leisurely stroll.
Complementing the stellar location are spacious rooms, friendly and helpful staff and a clean environment, all of which contribute to an enjoyable stay. The comfortable beds and high-quality rooms add to the overall experience with guests noting the generous room sizes and the excellent facilities. Notably, ample parking is available on-site, which is a valuable feature for those driving to the destination.
Breakfast receives positive mentions, contributing to a strong start to the day and many guests appreciate the setting. Overall, The Sebel Kiama stands out for its outstanding and convenient location, offering a perfect base for visitors to explore the scenic coastal town.
Breakfast
When exploring Kiama, 'The Sebel Kiama' is a notable choice for its attractive breakfast offerings. Many guests have praised the hotel for its excellent and superb breakfast experience. The buffet breakfast stands out particularly, allowing guests to enjoy a lovely dining experience while basking in the morning sun and taking in picturesque views. The variety available in the breakfast buffet is seen as amazing by some with good options coupled with a stunning view.
Service at breakfast is frequently described as friendly and helpful and the breakfast facilities complement the great location excellently. Even when mentioned, the breakfast price seems reasonable to guests considering the quality of the spread and service.
While most reviews highlight positive experiences, there are a few notes of constructive feedback. Some guests found the breakfast options could use more variety and described it as pretty average or ordinary. It's also pointed out that at times the breakfast wasn't available or the breakfast options were not as extensive as expected.
In summary, breakfast at 'The Sebel Kiama' is generally well-regarded for its quality, service and beautiful setting, despite a few minor critiques about variety and availability.
Dinner
The dining experience at 'The Sebel Kiama' has generally received positive feedback from guests. Many have praised the delicious food and lovely meals, complimenting both the restaurant and bistro's offerings. Breakfast and dinner at the restaurant are frequently stated to be of good quality with some guests specifically highlighting a great selection available for both meals.
However, there's mixed feedback regarding the dinner service. While some found the dinner excellent and the wait staff's service commendable, others were less impressed. A common point of criticism includes slow meal service even with a small number of diners and, in some cases, an underwhelming dinner experience. Additionally, there are mentions of limited choices in the buffet breakfast and a significant dissatisfaction with the quality of customer service at the onsite restaurant. Despite the few drawbacks, the general consensus leans towards a satisfying dining experience with notable highlights in food quality and service.
Rooms
The Sebel Kiama offers rooms that are consistently praised for their spaciousness and comfort. Guests appreciate the beautiful, well-appointed rooms with large TVs and comfortable beds, often describing them as lovely, clean and very well-furnished. Many reviews highlight the fantastic views from the rooms, enhancing the overall experience. The convenient proximity to shops, restaurants and cafes is often noted as a significant advantage.
Family rooms receive favorable mentions for their ample space, making them suitable for larger groups. Some guests also appreciate the well-equipped kitchenettes and other room facilities that meet their needs effectively.
However, there are some downsides. Several guests note that the rooms could benefit from updates, mentioning that they appear outdated and in need of maintenance. Issues with cleanliness and housekeeping inconsistencies are occasionally reported, such as dirty cups or unfilled tea boxes. Some visitors experienced discomfort with the beds and others received rooms that did not match their initial bookings, like the lack of a balcony or an unexpected view.
Despite the occasional criticisms, many find the rooms at The Sebel Kiama meet their expectations, providing a comfortable and enjoyable stay overall.
Beds
The reviews for The Sebel Kiama depict a mixed experience regarding the beds. Most guests found the beds to be generally comfortable and many praised the cleanliness and ample size of the beds, particularly mentioning the king-sized beds as very comfortable. Phrases like "comfortable beds," "comfy and clean," and "especially the pillows" highlight the positive impact on guests' overall experience.
However, some guests noted issues with the beds. Comments such as "the bed is too soft," "the bed was terrible," and "waking up with back pain" suggest that the comfort level can be inconsistent. There were mentions of single beds being too small and lacking support. Overall, while many guests enjoyed a comfortable sleep, there were notable exceptions where the bed quality detracted from the stay.
Cleanliness
The Sebel Kiama consistently garners praise for its exceptional cleanliness, often highlighted by guests as a major positive aspect of their stay. Many reviewers found the rooms to be immaculate, spacious and well-maintained with an overall atmosphere of cleanliness extending throughout the entire hotel. Comfortable beds and beautifully decorated interiors added to the pleasant experience, further enhanced by welcoming and helpful staff. Specific mentions were made about the hotel's great location, adding convenience to the charm of its well-kept surroundings.
While the majority of reviews focus on the pristine condition of the rooms, there were occasional notes of dissatisfaction. Some guests pointed out issues such as insufficient bench space in the bathrooms and inconsistencies in the thoroughness of the cleaning. A few reported specific maintenance concerns like a dirty bathroom floor, stained carpet and a filthy remote control. However, these instances appeared to be exceptions rather than the rule.
Overall, The Sebel Kiama seems to deliver on cleanliness and comfort, making it a popular choice for travelers seeking a tidy and hospitable environment for their stay.
Staff
The Sebel Kiama boasts an exceptionally friendly and helpful staff, consistently praised for their pleasant and accommodating demeanor. Guests frequently highlight the professionalism and attentiveness of the entire team, particularly noting the warm and welcoming atmosphere created from the moment of arrival. The front desk staff receive special commendations for their excellence and super helpful nature. Overall, the staff's service attitude is consistently very good, contributing to the hotel's reputation for excellent service. While there are occasional mentions of slow service and one isolated instance of poor service, the overwhelming consensus is that the staff at The Sebel Kiama excel in ensuring a positive and enjoyable stay for their guests.
Parking
Travelers visiting The Sebel Kiama have praised the hotel's parking facilities extensively. Guests have highlighted the convenience of onsite parking, describing it as a notable bonus that enhances their stay. The availability of underground parking is frequently mentioned with many appreciating its accessibility and the ample space provided.
Visitors find the undercover parking particularly beneficial, noting that it is easy to access and plenty in number. The complimentary aspect of the parking is another positive feature with several reviews celebrating the fact that it comes at no extra cost. Additionally, the parking is conveniently located near the reception area, making it even more user-friendly for guests.
Overall, the parking facilities at The Sebel Kiama are widely regarded as excellent with plentiful and easy-to-access spots that add significant value to the hotel's offerings. Moreover, the location's proximity to shops and eateries further enhances its appeal for those traveling by car.
No, The Sebel Kiama doesn't have any pool.
No, a spa isn't available at The Sebel Kiama.
No, The Sebel Kiama doesn't allow dogs.
Yes, parking facilities are available at The Sebel Kiama.