The Brunei Hotel is a top choice for guests looking for a conveniently located accommodation in the heart of the city. The hotel's location along the river and near the city centre provides easy access to nearby attractions, events and food options. The rooms are comfortable, spacious and equipped with necessary amenities for a cozy stay despite some noise from the main road and the ongoing construction. The standout feature of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. They are highly commended for their excellent customer service, modern workspaces and accommodating attitudes. Overall, The Brunei Hotel is a great choice for budget-conscious travelers who value great customer service in a fantastic location.
Al Afiah Hotel, situated in the heart of Kiulap's bustling commercial area, offers an optimal location for travelers looking to explore the city's attractions, enjoy diverse dining options and shop conveniently. Its proximity to the airport adds to its accessibility, making it an ideal choice for tourists. The surrounding area is lively with many supermarkets, cafes, shops and restaurants, yet the hotel itself maintains a serene and clean atmosphere. Landmarks like the Jame' Asr Hassanil Bolkiah mosque are within walking distance and services such as water taxis to the town center and the nearby Gadong market enhance the overall experience.
The breakfast at Al Afiah Hotel is celebrated for its extensive and varied buffet, featuring both local specialties and international dishes. Guests enjoy the regularly changing hot foods, local delicacies and freshly cooked items like scrambled eggs, adding a personalized touch. While the majority of guests find the breakfast delicious and generous, a few note that the selection could be broader and more flavorful.
The rooms at Al Afiah Hotel are frequently praised for their impressive size and cleanliness. Described as spacious and more akin to apartments, the rooms are equipped with modern amenities and designed for comfort, contributing to a relaxing stay. Exceptional Wi-Fi connectivity and upgrades to two-bedroom suites are additional perks noted by guests. Although minor complaints about dampness and the occasional need for refurbishment exist, the rooms are generally perceived as spacious, well-kept and competitively priced.
Recognition for cleanliness extends to the entire hotel, which guests describe as impeccably neat and well-maintained. The friendly staff organized services such as impromptu airport transfers and various breakfast options add to the overall satisfaction, creating a quiet and comfortable environment.
The hotel staff earns consistent high marks for their friendliness, helpfulness and attentiveness. Guests highlight the front desk for their accommodating nature and quick problem-solving abilities, enhancing the positive experience at the hotel.
The Wi-Fi service at the hotel generally receives positive feedback, being described as fast, reliable and top-notch by most guests, although occasional issues with speed and consistency are reported.
Al Afiah Hotel also caters well to families, offering spacious rooms that can comfortably accommodate multiple children. The environment is considered great for both short vacations and extended stays, though a slight concern about safety, such as a higher chance of slipping, merits attention.
Additionally, the beds are widely regarded for their comfort with frequent mentions of their cleanliness and the well-functioning air conditioning. Minor suggestions for improved ironing of bed linen and occasional remarks about bed hardness do not overshadow the overall positive reception of the beds, ensuring a restful experience for guests.
Terrace Hotel is positioned in the heart of Bandar Seri Begawan, making it an excellent choice for travelers who want to explore the city's key attractions such as the Regalia Museum, Sultan's Museum and Sultan's Mosque. Guests find the location ideal for both sightseeing and easy access to dining and shopping at nearby night markets and shopping centers. Many highlight the hotel’s convenience in facilitating exploration of the city’s notable landmarks.
The breakfast at Terrace Hotel is à la carte, offering a more personalized experience with American and Asian options, including popular local dishes like Char Kway Teow and nasi lemak. Though some guests missed the variety of a buffet, the quality and taste of the breakfast items are generally praised. There are occasional issues with the availability of certain ingredients, but the service is typically attentive despite being a bit slow at times.
Guest rooms are spacious with comfortable beds and basic amenities such as kettles and fridges. The view of the trees from the rooms adds a pleasant touch. The bathrooms are well-maintained, featuring both bathtubs and showers. However, the decor and furnishings are dated, reflecting a 1970s style, which may appeal to fans of vintage aesthetics but can be off-putting for others. Issues like outdated facilities, dustiness and dim lighting have been reported but do not overshadow the overall comfort that the rooms provide.
Cleanliness across the hotel is commendable with the staff’s dedication to maintaining clean rooms and common areas frequently noted. While the hotel shows signs of wear—such as mold in bathrooms and a pervasive bad smell in some rooms—the efforts of the polite and accommodating staff in keeping the place clean are apparent.
The staff at Terrace Hotel is often praised for being friendly and helpful. Guests have highlighted the efforts of housekeepers, waitresses and receptionists in creating a welcoming atmosphere. There are occasional remarks about less-than-ideal experiences with reception staff, but overall, the personnel work hard to ensure guests have a pleasant stay.
The hotel's pool area is appreciated for its relaxing atmosphere, being an inviting spot for guests to unwind. Families particularly value the provided swimming rings for children. The pool is described as aesthetically pleasing, although some guests have noted that the chlorine level can be quite strong.
Regarding the beds, many guests have found them to be comfortable, contributing to a good night's sleep. However, issues such as awkward positioning, lack of adequate support and old mattresses were mentioned. The responsiveness of the staff to bed-related complaints has been mixed with some guests feeling that resolution is slow.
In summary, Terrace Hotel offers a centrally located, comfortable and clean stay with several positive aspects such as a personalized breakfast experience, a pleasant pool area and friendly staff. Improvements could be made in updating room decor and furnishings and addressing some inconsistencies in service responsiveness and bed comfort.
EZ Suites, located in the heart of Gadong, offers travelers an unparalleled level of convenience and accessibility. Its prime location places guests within easy walking distance to local attractions such as the lively Gadong night market and The Mall Gadong, providing an ideal base for both leisure and business visitors. The close proximity to the airport enhances its appeal, making it a favored choice for transit travelers.
Guests frequently praise the hotel for its spotless accommodations, noting the consistent cleanliness of both rooms and bathrooms. Rooms, while sometimes described as small, are considered cozy and comfortable, with reliable air conditioning and internet access contributing to an overall pleasant stay. The presence of smart TVs adds a modern touch to the accommodations. Beds stand out as a highlight, with repeated compliments on their comfort, ensuring restful nights.
The hotel staff is recognized for their excellent service, friendliness, and efficiency, significantly enhancing the guest experience. Their attentiveness is noted in their prompt response to inquiries and issues, often facilitated through WhatsApp, which increases guest satisfaction. Although the WiFi experience varies, the staff’s proactive approach to resolve any issues is appreciated.
Overall, EZ Suites provides great value for money with its combination of ideal location, clean and comfortable facilities, and exceptional service from a warm and attentive staff. It is a practical choice for travelers seeking convenience without sacrificing comfort.
Miniinn Guest House is a highly recommended accommodation option for visitors to Gadong district. The hotel is located in the heart of the commercial center with ample parking and an abundance of shops, eateries and a supermarket nearby. Guests compliment the comfortable and modern rooms, featuring excellent beds and showers and the peaceful and clean environment. The hotel also offers good value for money, making it ideal for budget travelers. The staff is welcoming, helpful and communicative in English, providing high-quality service and hospitality. Additionally, the fast and reliable wifi is perfect for business travelers. Overall, Miniinn Guest House is a great choice for anyone looking for an enjoyable and convenient stay in Gadong.
Badi'ah Hotel is a centrally located hotel with a great location for guests, close to restaurants, supermarkets and tourist spots. The hotel offers large and spacious rooms with comfortable beds, making it a great option for families. While the breakfast experience is somewhat inconsistent, the staff is friendly and accommodating, always eager to offer advice and assist with transportation or tour arrangements. The swimming pool is a great spot to relax and take a dip, although some guests noted that it could use some cleaning. While the cleanliness needs improvement, the hotel's facilities and services received praise with many guests noting its good value for money. Overall, Badi'ah Hotel can be a good option for a short stay in the capital.