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Summary of reviewsThe Diplomat ApartHotel enjoys a prime location in the heart of Kiev, making it an excellent choice for visitors. Its proximity to the city center, important attractions like Khreshchatyk and the train station (a 15-20 minute walk) ensure convenient and easy access for travelers. The area is well-served by public transportation, including metro stations and the surrounding neighborhood offers an array of amenities such as restaurants, a 24-hour supermarket and the recommended steakhouse, Goodman. Guests frequently highlight both the central yet peaceful setting and the attractive price-quality ratio, contributing to high overall satisfaction.
The rooms at Diplomat ApartHotel are highly regarded for their cleanliness, spaciousness and comprehensive amenities. Guests appreciate the neat and odorless environments with essential conveniences like mini-kitchens equipped with a kettle, microwave, refrigerator and washing machine, making them ideal for both short and extended stays. Families find the rooms accommodating, benefiting from bright, large spaces and added comforts such as air conditioners, TVs, hairdryers and slippers. Balconies and large bathrooms further enhance the guest experience with rooms appearing as exactly depicted in the promotional materials.
Cleanliness standards at the hotel are a standout feature with guests consistently praising the spotless rooms and well-maintained facilities. Perfect linens, clean towels and tidy bathtubs attest to the high quality of housekeeping, ensuring an inviting and comfortable stay for all guests.
The staff at the Diplomat ApartHotel receive high marks for their attentive and caring service. Guests often highlight the politeness, responsiveness and availability of the team. Particular commendations go to the punctual owner, the friendly night-shift administrator and the accessible and obliging administrator Dmitry. The staff’s dedication to high standards and their ability to promptly address guest requests create a welcoming and supportive environment.
While the bedding earns mixed reviews with some guests finding the mattresses old, cheap or overly soft and the pillows hard, the overall comfort provided by the pleasant bedding adds a positive aspect. Addressing the issues with squeaky beds and protruding springs could further enhance the guest experience, which is currently balanced by the hotel's other strong amenities.
In summary, Diplomat ApartHotel stands out for its unbeatable location, clean and spacious rooms and exceptional staff service, making it a practical and pleasant choice for visitors to Kiev. Show more
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Categories
Hotel with Free Wi-Fi
This ApartHotel offers free Wi-Fi. It provides well-equipped apartments suitable for both short and long stays.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Double RoomThis classically styled room features a cable TV, fridge and views of the city and garden. There is a modern bathroom with hairdryer.
Guest Reviews
8.6
Very Good
Location
Diplomat ApartHotel boasts a fantastic location that many guests appreciate. It's conveniently situated close to the city center and the train station, making it an ideal spot for those traveling by rail. The proximity to the train station, about a 15-20 minute walk, is frequently highlighted, providing easy access for both arrivals and departures.
Guests find the location both central and quiet, offering a peaceful stay despite being right in the center of Kiev. The hotel is within walking distance of key city attractions such as Khreshchatyk and excellent transport links are available with metro stations and public transportation options nearby.
The area around the hotel is well-served with amenities, including restaurants and a 24-hour supermarket. Guests have noted the convenience of having dining options and shops close by, including the highly recommended steak restaurant, Goodman. The hotel’s location, in addition to its quality rooms and amenities, offers a notable price-quality ratio, making it a practical choice for visitors.
Rooms
The rooms at Diplomat ApartHotel are consistently praised for their cleanliness and well-maintained condition. Each room offers a spacious and comfortable environment, often described as neat and odorless. Guests highlight the convenience of having a mini-kitchen equipped with essential appliances such as a kettle, microwave, refrigerator and even a washing machine, making it suitable for both short and long stays.
The rooms are noted for being bright and large with some particularly great for accommodating families. Many reviews emphasize the completeness of the amenities provided, including linens, towels, kitchenware, air conditioner and TV. The presence of additional items like hairdryers and slippers adds to the overall comfort.
Balconies and large bathrooms are also appreciated features, enhancing the overall guest experience. The consistent theme across reviews is that the rooms appear exactly as depicted in pictures, ensuring no unpleasant surprises.
Overall, the Diplomat ApartHotel offers well-equipped, spacious and clean rooms that cater to a comfortable and hassle-free stay for all guests.
Beds
The Diplomat ApartHotel offers a mixed experience regarding the beds. Guests have noted the bedding as pleasant, indicating a touch of comfort in that aspect. However, numerous reviews highlight issues with the mattresses, describing them as old, cheap or overly soft. Complaints about squeaky beds and protruding springs suggest that the mattresses could benefit from updates. The pillows have been described as hard and the overall condition of the bedding appears to show signs of wear. While the existing setup may suffice for some, it seems improvements in mattress quality and bedding condition could significantly enhance guests' comfort.
Cleanliness
The Diplomat ApartHotel consistently receives high praise for its cleanliness. Guests frequently highlight the well-maintained and odorless environments with rooms described as incredibly nice, tidy and spacious. Perfect linens, clean towels and spotless bathtubs contribute to the overall high standards. Despite one mention of a bathroom that didn’t meet expectations, the general consensus appreciates the hotel's commitment to cleanliness, evidenced by their thorough cleaning practices after every guest.
Staff
The reviews for Diplomat ApartHotel consistently emphasize the high quality of service provided by the staff. Guests frequently note the excellent and caring services, highlighting the politeness and attentiveness of the team. The owner is described as punctual and the night shift administrator receives particular praise for friendliness. The staff is also commended for their promptness in responding to requests and for being responsible and available. The administrator Dmitry is specifically mentioned as being readily accessible and willing to accommodate guest needs. Overall, the service and administration at Diplomat ApartHotel are lauded for their responsibility, attentiveness and high standards.
No, Diplomat ApartHotel doesn't have any pool.
No, a spa isn't available at Diplomat ApartHotel.
No, Diplomat ApartHotel doesn't allow dogs.
Yes, parking facilities are available at Diplomat ApartHotel.