Royal Grand Hotel

Kiev 50.44661800, 30.50884500 , Bohdana Khmelnitskogo Street 31/27 (Show on Map)
7.4
Good


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Summary of reviewsThe Royal Grand Hotel, nestled in the heart of Kiev, boasts an incredibly advantageous location, making it ideal for both business and leisure travelers. Situated in the bustling city center, guests have easy access to prominent landmarks, picturesque walking areas, multiple metro stations and a variety of restaurants, cafes and entertainment options. This prime location is frequently praised by guests for its convenience and beautiful views, enhancing the overall experience. Additionally, the hotel offers stylish and spacious rooms along with friendly and accommodating staff, further complementing its perfect setting.

The hotel rooms receive positive reviews for their cleanliness, spaciousness and pleasant interiors. Guests appreciate the cozy, bright atmosphere and charming decor. The hotel provides amenities such as climate control, bathrobes, slippers and beautiful views from the windows. Large, comfortable beds and modern facilities like kettles and a wide selection of TV channels also contribute to a pleasant stay. Nonetheless, there are occasional reports of maintenance issues such as broken showers, thin walls causing noise disturbances and the need for cosmetic repairs.

Cleanliness is generally highlighted positively with many guests noting clean and comfortable rooms maintained by daily cleaning services. However, some reviews point out issues such as stained carpets, moldy bathrooms and unpleasant smells. Despite these drawbacks, the cleaning staff's efforts are often well-regarded and an overall pleasant environment is maintained.

The staff at the Royal Grand Hotel are frequently commended for their friendliness and helpfulness. Many guests appreciate the polite and accommodating nature of the reception team, who are quick to assist with various needs. While a few guests reported unfavorable interactions and instances of confusion or language barriers, the general consensus is that the staff's courtesy and responsiveness significantly enhance the overall guest experience.

While the hotel does not offer an in-house breakfast service, its proximity to various local dining options, including a McDonald's across the street, allows guests convenient alternatives. The absence of breakfast service, a restaurant and a lobby has been noted as an area for potential improvement.

Guests also appreciate the Wi-Fi availability throughout the property, though experiences are mixed. Some find the connection satisfactory, while others report issues with weak signals, slow speeds and intermittent connectivity, sometimes necessitating visits to nearby cafes for reliable internet.

The hotel's location also contributes to a vibrant nightlife experience with numerous attractions within walking distance. However, this can sometimes result in noise disturbances from nearby venues or lively street activities, potentially affecting guests seeking a quieter stay.

In terms of bedding, the hotel receives praise for the comfort of its beds, often described as large, soft and clean. While some minor issues like short blankets or inadequate pillows are mentioned, the overall feedback suggests a restful stay with comfortable sleeping arrangements.

As a three-star establishment, the Royal Grand Hotel provides a blend of classic charm and modern amenities, appealing to budget-conscious travelers. Despite occasional aesthetic drawbacks, the hotel offers a favorable price-to-quality ratio and stands up well against other mid-range accommodations.

For honeymooners, the hotel is highly recommended with spacious rooms, charming evening ambiance and notably accommodating for special occasions like anniversaries. While some minor inconveniences, such as noisy fridges, are noted, the overall impression is positive, making it a worthwhile choice for newlyweds.

In summary, the Royal Grand Hotel excels in location, staff friendliness, room comfort and overall value. While there are areas for improvement concerning amenities and maintenance, the hotel's central positioning and welcoming environment make it a strong option for both business and leisure travelers in Kyiv.
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Dog Friendly Hotel
Royal Grand Hotel is a pet-friendly hotel. It offers comfortable rooms and is situated in a central location, making it easy to access various attractions.

Hotel near Nightlife Spots
Located on Bohdana Khmelnitskogo Street, the Royal Grand Hotel is centrally located. This ensures guests have convenient access to the surrounding nightlife and entertainment options.

Cheap Hotel
This hotel is recognized for offering a balance of affordability and comfort. It is a viable option for budget-conscious travelers.

Hotel for Honeymoon

3-Star Hotel

Room Types
Standard Double or Twin Room Elegantly decorated room offers a flat-screen TV, a marble bathroom with heated towel rail, bathrobes and complimentary toiletries.

Junior Suite Elegantly decorated suite offers a flat-screen TV and a marble bathroom with heated towel rail, bathrobes and complimentary toiletries.

Suite Elegantly decorated suite offers a flat-screen TV, a marble bathroom with heated towel rail, bathrobes and complimentary toiletries. This room offers extra space and an additional toilet.

Apartment The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment provides a tea and coffee maker, a wardrobe, a dressing room, a TV with cable channels, as well as city views. The unit offers 2 beds.

Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room provides a TV, a wardrobe, a carpeted floor, heating as well as an inner courtyard view. The unit offers 1 bed.

Superior Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Superior Double Room This double room is air-conditioned and has a flat-screen TV, an electric kettle and heating. The unit has 1 bed.

Budget Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Deluxe Double Room with Balcony The spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Presidential Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Guest Reviews
7.4
Good
Location
Nestled in the heart of Kiev, the Royal Grand Hotel boasts an incredibly convenient and advantageous location, making it an ideal choice for both business and leisure travelers. Situated in the bustling city center, guests are just a short stroll away from Khreshchatyk Street, multiple metro stations, Zoloti Vorota and a plethora of restaurants, cafes and entertainment options.

The hotel’s position allows for easy access to Kiev's prominent landmarks and picturesque walking areas, ensuring that everything one might need is within walking distance. With shops, bars, food establishments and important business venues nearby, the location of Royal Grand Hotel appeals to diverse needs—including those visiting for work.

Guests frequently laud the hotel's proximity to main attractions and its beautiful views, which enhance the overall experience. The stylish, spacious rooms and the friendly, accommodating staff further complement the perfect setting, making it a highly recommended spot for visitors who prioritize convenience and a central location.

Breakfast
Guests appreciated the convenience of numerous nearby dining options, such as McDonald's across the street, for a delicious breakfast or morning coffee. However, lack of an in-house breakfast was frequently noted with multiple reviews mentioning the absence of any breakfast service within the Royal Grand Hotel. This lack of breakfast service, coupled with the absence of a restaurant and a lobby, was a common point of contention. Some guests expressed a wish for breakfast availability directly at the hotel, highlighting an area for potential improvement. Despite these constraints, the proximity to various local breakfast spots allowed guests to find alternative options without much inconvenience.

Rooms
The rooms at the Royal Grand Hotel attract praise for their cleanliness, spaciousness and pleasant interiors. Many guests appreciated the cozy and bright atmosphere, as well as the charming and photogenic decor. The hotel offers convenient amenities such as climate control, bathrobes and slippers in some rooms. Guests have also noted the beautiful views from the windows, comfortable large beds and modern facilities like kettles and a wide selection of TV channels.

However, there are notable drawbacks. Some rooms have strong odors, mold in the bathrooms, noisy neighbors due to thin walls and insufficient heating or air conditioning. A few guests experienced maintenance issues such as broken showers, sockets and furniture. The need for cosmetic repairs is apparent with peeling wallpaper, worn-out carpets and stains on the walls and linens reported. The rooms are often smaller than expected and may lack essential amenities like refrigerators, wardrobes or adequate hot water.

Overall, while the rooms at the Royal Grand Hotel offer a mix of positive aspects like cleanliness and comfort, there are consistent concerns regarding maintenance and room conditions that potential guests should consider.

Beds
The Royal Grand Hotel boasts a generally positive reputation when it comes to its bed offerings. Guests frequently commend the comfort of the beds, highlighting the quality of the mattresses, which many describe as both comfortable and soft. The beds are typically large with numerous mentions of queen and double beds, although some pointed out that these are often comprised of two single mattresses pushed together.

While the bed linen is often noted to be clean and the rooms themselves warm and inviting, some guests did encounter issues with their bedding. Common complaints include blankets that are too short or single duvets on double beds, which detracted from an otherwise pleasant sleep experience. Occasionally, guests remarked on the adequacy of pillows with some finding them too thin and uncomfortable.

Although certain reviews did express dissatisfaction with smaller beds and some minor cleanliness issues related to bed sheets and mattress protectors, the overall consensus remains that the beds at the Royal Grand Hotel are comfortable, making for a restful stay in spacious and clean rooms.

Cleanliness
Reviews for the Royal Grand Hotel highlight a significant divide in opinions regarding cleanliness. On the positive side, many guests consistently found their rooms to be clean and comfortable with some praising daily cleaning services. Neat rooms, clean bed linens and a pleasant environment were some of the key highlights. The charm of the place and friendly staff contributed positively to the overall experience.

However, there were several notable issues. Dirty carpets were a recurring complaint with mentions of stained and worn-out carpets in both rooms and hallways. The bathrooms often failed to meet guest expectations – described as poorly cleaned and occasionally moldy with rusty fixtures. Some guests reported unpleasant smells in their rooms and found the overall state of the furnishings to be dilapidated. Poor sound insulation and inadequate heating also exacerbated these concerns.

In summary, while the Royal Grand Hotel has potential and some rooms maintain a good standard of cleanliness, there are critical areas needing improvement. Significant renovations and more rigorous cleaning protocols could enhance guest satisfaction.

Staff
The reviews for the Royal Grand Hotel overwhelmingly highlight the staff's friendliness and helpfulness. Guests frequently mention the politeness and accommodating nature of the reception team, including administrators and front desk personnel. Many reviews praise the staff for their prompt responses and their willingness to assist with various needs, from room changes to helping manage room temperatures. The staff's communicative and pleasant demeanor is noted, along with special commendations for their kindness and understanding.

However, while the majority of the feedback is positive, there are a few critical remarks. Some guests reported unfavorable interactions, citing issues with staff attitude and behavior. A few reviews mention confusion and a lack of competence among the staff, as well as instances where communication was challenging due to language barriers. Despite these occasional criticisms, the general consensus appears to be that the staff at the Royal Grand Hotel are friendly, courteous and responsive, contributing significantly to the overall guest experience.

Wi-Fi
The Royal Grand Hotel in Kyiv is praised for its ideal location in the heart of the city and for offering Wi-Fi throughout the property. Guests appreciate the generally long range of the Wi-Fi and some report very good Wi-Fi experiences, highlighting satisfactory daytime internet availability. However, there are a significant number of concerns about the connectivity. Many guests experienced weak and sometimes terrible Wi-Fi connections with notable issues such as periods without internet, slow speeds and difficulty making video calls. The Wi-Fi's unreliability in the rooms often forced guests to seek alternative locations, like cafes, to get their work done. Overall, while some guests found the Wi-Fi service to be very good and everything else at a high level, others faced considerable challenges in maintaining a stable and fast internet connection.

Nightlife
The area around the Royal Grand Hotel offers a bustling nightlife with a variety of nearby attractions, ensuring that everything needed is within walking distance. Guests who enjoy an active night out can appreciate the vibrant atmosphere, particularly on Friday and Saturday nights when the locale truly comes alive. Participating in a bar crawl led by young locals is a notable highlight for some visitors.

However, the nightlife can also bring some disturbances with noises from drunk characters, occasional music from nearby restaurants and lively gatherings extending into the early hours. While the street outside is generally quiet at night, some guests have experienced disturbances within the hotel itself, including neighbors’ conversations and other sounds.

Despite the vibrant nightlife, visitors seeking a quieter stay might want to be prepared for potential noise disruptions during the nighttime.

3 Star
The Royal Grand Hotel, a recognized three-star establishment, offers a blend of classic charm and modern amenities that appeals to budget-conscious travelers. The overall impression is favorable with many guests appreciating the excellent price-to-quality ratio, making it a practical choice for those seeking comfort without splurging. The rooms are noted for being clean and comfortable and standard amenities include bathrobes, slippers and a refrigerator.

While the hotel’s aesthetics are praised for their artistic touch, there are some areas for improvement. Carpets might be slightly worn and some rooms have experienced issues with smokiness and noise from air conditioning. Despite these minor drawbacks, the hotel maintains its three-star rating quite fittingly for its price range.

The location is considered reasonable, adding to the hotel's attractiveness for various travelers. Although it might not look exactly like the promotional photos, many find it stands up well against other three-star accommodations. The Royal Grand Hotel is a good representation of standard mid-range hotels, offering a comfortable stay that aligns well with its star classification.

Honeymoon
Royal Grand Hotel is highly recommended, particularly for honeymooners. Guests celebrate special occasions such as anniversaries with satisfaction. The bridal suite stands out as an excellent choice for honeymooners, offering a great experience. Rooms are noted to be very spacious and include a balcony, enhancing the stay. The hotel's location is also praised, especially for its charm in the evening. Though some traffic noise can be heard through the windows, a curfew at midnight ensures a peaceful sleep thereafter. One drawback noted is the fridge, described as a nightmare. However, the overall impression remains positive with guests finding their stays super cool and worth recommending.


No, Royal Grand Hotel doesn't have any pool.

No, a spa isn't available at Royal Grand Hotel.

Yes, Royal Grand Hotel welcomes dogs.

No, parking facilities aren't available at Royal Grand Hotel.

No, Royal Grand Hotel doesn't have a gym.

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