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Ubumwe Grande Hotel

Kigali , Kn 67 Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service.
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Hotel for Honeymoon

Listed as a honeymoon option, this hotel features a year-round outdoor pool and a rooftop bar with stunning city views, offering attractive leisure options in a central location.

Family Friendly Hotel

This hotel provides spacious rooms, a rooftop pool, and children's meals, catering to families. Its central location offers a panoramic view of Kigali, and it includes a restaurant with a terrace, a fitness center, and business facilities.

Romantic Hotel

This hotel offers a blend of comfort and style with panoramic city views from its rooms. The rooftop terrace and bar provide a romantic setting for enjoying sunsets and city lights. The hotel also features a swimming pool and multiple dining options for a complete experience.

Hotel with Swimming Pool

Ubumwe Grande Hotel stands out with its rooftop pool, offering panoramic city views. The pool, though small, provides a unique experience with its glass wall, allowing guests to enjoy the scenery while swimming.

Outdoor Pool

Business Hotel

The Ubumwe Grande Hotel is well-regarded and offers amenities and services tailored for business travelers, though specific details are not available in the provided context.

Accessible Hotel

Ubumwe Grande Hotel is committed to making its facilities and services accessible. Communal areas are wheelchair accessible. Accessible public spaces include elevators and accessible washrooms. Accessible guest room spaces feature accessible commodes and sinks, lowered towel bars, grab bars, and roll-in showers. Specific accessible king rooms with disability access and private pools are available, offering features like a roll-in shower and raised toilet.

Hotel with Gym

Ubumwe Grande Hotel offers gym facilities.

4-Star Hotel

This modern hotel is located in Kigali's business district and offers contemporary rooms with panoramic views. It features a rooftop bar and infinity pool, a fully equipped fitness center, and conference facilities.

Hotel with Outdoor Pool

A highlight is the rooftop pool featuring a glass wall that offers wonderful views of the city. This unique splash pool is ideal for enjoying cocktails and the scenery.

Room Types

Classic Room City View The pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.

Classic Room Mountain View This double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 1 bed.

Deluxe Double Room The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Junior Suite with Balcony Guests will have a special experience as the suite features a pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 3 beds.

Apartment with Mountain View This apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 2 beds.

Junior Suite This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite provides soundproof walls, a minibar, a seating area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

Two-Bedroom Apartment Guests will have a special experience as this apartment provides a pool with a view. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 3 beds.

King Room - Disability Access The pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 1 bed.

Twin Room The pool with a view is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Double Room with Balcony Guests will have a special experience as the double room offers a pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Guest Reviews

8.2

Very Good

Location

The Ubumwe Grande Hotel is situated in an excellent location with easy access to the CBD and safe side streets. It is centrally located and very close to important areas of interest, such as MINECOFIN and a big shopping mall. Guests appreciate the stunning city views from their rooms, both during the day and at night. The hotel also boasts an excellent breakfast with a scenic city view. In addition, the staff are highly praised for their service. Overall, the hotel's location is a major highlight of the guests' experiences, being the perfect headquarters for city exploration, shopping and relaxation.

Breakfast

Travelers who are looking for a hotel with a satisfying breakfast experience should definitely check out Ubumwe Grande Hotel. Guests have described the morning buffet as good, diverse and well-presented with interesting African embellishments. The breakfast menu offers plenty of variety with fruits, cereals, pastries and other hot plates such as eggs, potatoes and sausage. One standout feature of the breakfast is the fresh exotic juices and fruits, as well as the tasty Rwandan cakes. The barista also serves excellent espresso each morning. Vegan options are available and guests also appreciate the beautiful view of the city. While some guests felt the breakfast could have been better, overall, the food at Ubumwe Grande Hotel is really good.

Rooms

If you're looking for a comfortable, modern and clean hotel room with spectacular views, Ubumwe Grande Hotel in Kigali is definitely worth considering. Guests had nothing but great things to say about the spacious rooms with beautiful city views, particularly from the rooftop. The hotel rooms are well designed with modern décor and provide great features such as kitchenettes, making them comfortable for a longer stay. The room sizes are also commendable, making guests feel right at home. Additionally, the staff is quick to respond to any concerns, ensuring a hassle-free stay. The food is exceptional, as is the overall ambiance of the hotel. So if you're planning a trip to Kigali, you should definitely book a stay at Ubumwe Grande Hotel.

Cleanliness

When it comes to cleanliness, guests agree that the Ubumwe Grande Hotel is exceptional. The rooms are big and modern with amazing views of the city hills. The hotel's dedication to cleanliness is evident throughout, from the very modern and clean decor to the neat and nice ambience. While one guest had an issue with a bad smell in the bathroom on the first day, overall, the standard of cleanliness is exceptional. The morning buffet is also noted as being good and clean. The hotel staff received appreciation for their dedication to cleanliness and guests felt that more quality maintenance would improve the rooms significantly. All in all, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness and modernity.

Staff

Ubumwe Grande Hotel boasts a friendly and helpful staff, from the receptionists to the dining team, who go out of their way to accommodate guests. Guests were pleased with the polite and respectful service and highlighted staff members like Christine at the front desk and Richard, the manager, for their exceptional assistance. However, there were some instances of dishonesty from some staff who tried to overcharge guests for cab rides. Overall, the hotel staff was described as outstanding, super-friendly and carefully attentive to guests' needs. Even non-English speaking guests praised the staff in their own language. Overall, guests had a comfortable and enjoyable stay thanks to the great service provided by the hotel staff.

Pool

The Ubumwe Grande Hotel boasts a rooftop pool with stunning views of Kigali city. Despite ongoing renovations in the pool area, guests have described the heated pool as a joy to use in the morning with its clear and nice water. In addition, guests have highlighted that the size of the pool is not as small as it first appeared and the warm water makes early morning swims all the more enjoyable. The rooftop restaurant unfortunately was not available at the time of some guests' visits, but the hotel generally receives praise for its clean and quiet atmosphere, good breakfast selection and beautiful location. Overall, the Ubumwe Grande Hotel's view and pool are a highlight for many guests who have stayed there.

Yes, Ubumwe Grande Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Ubumwe Grande Hotel.

No, Ubumwe Grande Hotel doesn't allow dogs.

No, parking facilities aren't available at Ubumwe Grande Hotel.

Yes, Ubumwe Grande Hotel has a gym.

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