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Summary of reviewsDragonfly Hotel King's Lynn is a well-regarded establishment, praised for its central yet peaceful location, providing easy access to main attractions and amenities in the Kings Lynn area and beyond. Guests find the hotel's proximity to main roads and conveniences such as supermarkets and shops highly beneficial, although some mention challenges in finding the hotel due to poor signage and complex surrounding roads. Ample parking facilities, including disabled parking and Tesla EV charging points, further enhance the hotel’s convenience.
The rooms receive high marks for cleanliness and comfort, described as modern, well-maintained, spacious and conducive to a restful stay. Guests highlight comfortable beds and amenities like large televisions, although there are occasional reports of dim lighting or minor maintenance issues. Despite certain areas needing more attention, the general consensus appreciates the hotel's commitment to providing a clean and cozy environment.
Breakfast at the hotel has mixed reviews; while many guests appreciate a good, plentiful and tasty selection, others critique the variety and occasional service challenges. Dinner experiences are similarly varied. Some diners enjoyed the tasty, reasonably priced meals and friendly service, while others found the menu limited, service slow and food quality inconsistent. The bar area and lounge offer a pleasant ambiance, though the food quality sometimes misses the mark.
Staff are largely praised for their friendliness, helpfulness and professionalism, contributing greatly to a positive guest experience. However, there are instances of unhelpfulness or rudeness reported, particularly during busy periods or minor maintenance issues. The overall sentiment remains positive with staff efforts generally enhancing the stay.
Family travelers find the hotel accommodating with spacious family rooms, a warm atmosphere and engaging staff. Issues such as the early bar closure and insufficient public restroom supplies are minor detractors in an otherwise family-friendly setting.
Free WiFi is another mixed area with many guests finding it satisfactory and responsive, while others experience connectivity issues, particularly in rooms or during peak times.
In summary, Dragonfly Hotel King's Lynn is a clean, comfortable and strategically located option. It’s ideal for both leisure and business travelers, offering good parking, amiable staff and decent accommodations. While there are areas for improvement in dining services and WiFi connectivity, the hotel generally provides a pleasant stay experience with good value for money. Show more
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Categories
Hotel with Parking
The Dragonfly Hotel King's Lynn includes parking for guests. Its location on Beveridge Way, Hardwick Narrow, facilitates easy access and parking.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double RoomAll double bedrooms are decorated in warm colours and feature an en suite bathroom. A 43-inch Philips flat-screen TV with Freeview, award-winning Hypnos beds, USB ports, a desk and arm chairs are provided. Tea and coffee making facilities are also offered, as well as a refreshment tray with purchasable snacks and drinks
Twin RoomAll twin bedrooms are decorated in warm colours and feature an en suite bathroom. A 43-inch Philips flat-screen TV with Freeview, award-winning Hypnos beds, USB ports, a desk and arm chairs are provided. Tea and coffee making facilities are also offered, as well as a refreshment tray with purchasable snacks and drinks
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Dragonfly Hotel King's Lynn enjoys a generally favorable reputation regarding its location among guests. It is praised for being centrally located, making it ideal for exploring the main attractions of Kings Lynn and the surrounding areas, including Sandringham Estate and North Norfolk. Visitors appreciate its close proximity to main roads, which provides easy access to other regions and conveniences like supermarkets, shops and retail parks. Additionally, despite being near major road junctions and an industrial estate, many guests find the location surprisingly peaceful with minimal traffic noise.
However, some guests have highlighted challenges in finding the hotel, citing poor signage and the complexity of navigating nearby roundabouts. The location, being somewhat out of the town center, might necessitate a car or other transportation to get to central attractions and amenities comfortably. Overall, though, the hotel's strategic placement and quiet surroundings, along with ample parking, make it a suitable base for both leisure and work-related travel in Norfolk.
Breakfast
The breakfast experience at the Dragonfly Hotel King's Lynn appears to offer a mixed bag of opinions from guests. On the brighter side, many reviewers appreciated the "good breakfast" with some noting it was "plentiful" and "tasty." Several guests highlighted the "lovely choice" available and mentioned the food being "fresh" and up to a "high standard." A number of reviewers commended the "excellent," "well-cooked," and "fantastic hot buffet breakfast," praising the "wide range to choose from." Fried and scrambled eggs were commonly mentioned as available options.
However, there are notable criticisms. Some guests found the breakfast to be "basic," "limited," or "disappointing," with specific mentions of cold or lukewarm food and a lack of variety such as "no croissants" and "very little fruit." Issues with service, such as the need to ask staff to replenish food items and dealing with busy periods, were reported. Several guests remarked on the breakfast being "poor" value for money, noting it was "not worth £12 each."
Despite some setbacks, many guests felt the breakfast was "adequate" or "okay," particularly considering the "self-service" nature of the meal. The atmosphere in the dining room was often described as "pleasant," with "plenty of space" and friendly, accommodating staff adding to the experience. Overall, while the breakfast met expectations for some, it fell short for others, indicating that there is room for improvement in both variety and presentation to ensure a consistently positive dining experience.
Dinner
The reviews of the Dragonfly Hotel King's Lynn's dinner experience are quite mixed with a fairly balanced spread of positive and negative feedback. Guests noted that the food in the restaurant was generally good with some describing it as excellent, tasty and well-cooked. The evening meals were praised for being reasonably priced and of decent quality, especially when compared with other budget hotel options. Some diners enjoyed a great selection of meals, friendly service and the convenience of dining at the hotel.
However, the negative reviews highlighted several recurring issues. Many guests found the dinner menu to be limited with frequent unavailability of items. Some meals were criticized for being below average, poorly cooked or even inedible. Long waiting times for food service and overpriced drinks also diminished the dining experience for several visitors. Additionally, some meals were returned due to being cold or poorly prepared.
The bar area and lounge received positive remarks for their ambiance, but the food served at the bar did not meet guests' expectations, often described as disappointing or dated. The restaurant frequently faced criticism for inconsistent food quality and poor value for money, leading some guests to choose dining alternatives outside the hotel. The mixed feedback suggests that while some guests may find the dining experience satisfactory, others may be left wanting more in terms of variety, quality and service efficiency.
Rooms
The rooms at Dragonfly Hotel King's Lynn receive largely positive feedback from guests. Cleanliness stands out as a significant highlight with numerous mentions of the rooms being very clean, tidy and spotless. Guests frequently describe the rooms as comfortable with well-maintained amenities, including comfortable beds and good-sized televisions. The décor tends to be modern and inviting, although some rooms are noted to be a bit dark, suggesting that additional lighting would enhance the overall experience.
Many guests appreciate the spaciousness of the rooms, mentioning that they provide a cozy and comfortable environment ideal for both short stays and longer visits. Despite some remarks about small or outdated bathrooms and occasionally rooms being a bit chilly, the general consensus suggests that the rooms are well equipped and provide a quiet, restful atmosphere.
While there are occasional issues such as dim lighting, maintenance inconsistencies and a few reports of a musty smell, these seem to be exceptions rather than the rule. Overall, the Dragonfly Hotel's rooms are described as clean, comfortable and well-furnished, offering good value for money.
Beds
The beds at Dragonfly Hotel King's Lynn have generally received positive feedback from guests. The majority of reviewers describe the beds as comfortable, providing good night's sleep and contributing to a restful stay. Terms like "comfortable beds," "very comfortable bed," and "comfy beds" frequently appear, indicating a consistent level of comfort. Many guests appreciated the large size of the beds with some specifically mentioning king-size beds and spacious accommodations. Cleanliness is another highlight with multiple mentions of "clean beds" and rooms. However, there were a few less favorable comments with some finding the mattresses either too hard or too soft and occasional remarks about less-than-ideal pillows. Additionally, there were isolated issues with bed preparation and curtain functionality. Overall, the positive reviews about bed comfort and cleanliness make the Dragonfly Hotel a solid choice for a good night's sleep.
Cleanliness
The Dragonfly Hotel King's Lynn generally garners positive feedback for its cleanliness with many guests consistently emphasizing the clean and tidy state of the rooms. Descriptions such as "very clean," "always clean," and "spotlessly clean" permeate the reviews, indicating a well-maintained environment that meets the hygiene standards expected by visitors. The rooms are largely described as comfortable, spacious and well-equipped, contributing to a pleasant stay.
However, there are occasional mentions of areas needing improvement, including infrequent cleaning during the stay and specific issues like mould in bathrooms, dated interiors and dirty carpets. Despite these isolated complaints, the overall sentiment suggests that most guests find the hotel's cleanliness satisfactory and up to standard with many appreciating the spotless rooms and clean facilities.
Guests frequently remark on the cleanliness of both the rooms and communal areas, though there are a few mentions of mediocre cleaning in public spaces and bathrooms requiring more attention. Bedrooms, in general, receive positive notes for being clean and comfortable, making the Dragonfly Hotel King's Lynn a reliable option for travelers prioritizing hygiene.
Staff
The staff at Dragonfly Hotel King's Lynn receive generally positive feedback from guests with many highlighting their friendliness, helpfulness and professionalism. Reviewers repeatedly praise the staff's welcoming nature and competence, noting their efficiency and willingness to go out of their way to assist guests. Guests frequently describe the staff as accommodating, polite and courteous, making interactions pleasant and supportive throughout their stay.
However, the reviews also indicate occasional negative experiences. Some travelers encountered instances of unhelpfulness and rudeness, particularly concerning minor maintenance issues and check-in processes. A lack of communication and staff shortage on certain days were also noted. Despite these shortcomings, the overwhelming sentiment remains favorable with guests commending the staff's efforts to provide excellent service.
Overall, while there are areas for improvement, the staff at Dragonfly Hotel King's Lynn are largely recognized for creating a warm and supportive atmosphere that adds positively to the guest experience.
Wi-Fi
The WiFi situation at the Dragonfly Hotel King's Lynn presents a mix of experiences for guests. On a positive note, the hotel offers free WiFi services and there are multiple mentions of good, fast and very good WiFi, indicating that many guests found the internet service satisfactory or even commendable during their stay. Staff responsiveness to WiFi issues also received praise with some WiFi problems quickly being resolved. Additionally, there is good WiFi coverage and the availability of guest WiFi, which seems to cater well to general connectivity needs.
However, the reviews also highlight recurring challenges. There are consistent mentions of WiFi not working in rooms, issues with connecting and overall poor WiFi quality at times, especially during peak demand periods. Some guests reported minimal to no WiFi in their rooms with issues lasting until late at night. While WiFi might improve after 11 pm, it appears to be less reliable during the day. WiFi access and connectivity were described as limited or not brilliant, signposting areas for potential improvement.
In summary, while many guests at the Dragonfly Hotel King's Lynn had positive experiences with the WiFi, sufficient for standard use, several reported significant issues, particularly within their rooms or at specific times.
Parking
Dragonfly Hotel King's Lynn offers guests a highly satisfactory parking experience with numerous reviews highlighting the ample and spacious parking options available on-site. The car park is notably large, accommodating many vehicles comfortably, including well-marked disabled parking spaces and Tesla EV charging points. Visitors consistently mention the ease of parking, describing it as free, safe and conveniently close to the hotel entrance.
Despite overall positive feedback, some guests noted the need to register their cars upon check-in to avoid fines with signage seen as confusing or only visible from one direction. However, the supportive staff often assist in navigating this process. Location-wise, the hotel is easily accessible from major roads, further enhancing the convenience of its plentiful parking facilities.
In summary, Dragonfly Hotel King's Lynn ensures guests can park with ease, offering a secure and large parking area with added benefits such as free parking and electric vehicle charging stations, making it a strong contender for travelers with vehicles.
Family
Dragonfly Hotel King's Lynn caters well to families, offering a positive environment for guests with children. Families appreciate the spacious and massive family rooms, providing plenty of space for comfort. The hotel's cozy family setup and good breakfast choices contribute to its suitable family-friendly environment. Additionally, there is a nice play area for children, which is highly valued by guests.
The hotel is also noted for its good atmosphere, making it especially appealing for family reunions and gatherings. The staff's attentive service, such as recognizing returning guests and showing interest in their stay, enhances the overall experience. Many reviews emphasize the hotel's family-friendly nature, citing it as a good choice for families looking to make the most of their time together.
However, there are a few areas that could use improvement. Some guests mention issues such as the bar closing early and the lack of soap in public restrooms, including the disabled facilities. Despite these drawbacks, Dragonfly Hotel King's Lynn stands out as a reliable choice for families looking for a pleasant and accommodating stay.
3 Star
Dragonfly Hotel King's Lynn is a clean and comfortable establishment providing decent accommodations, somewhat similar to a premier inn but at a higher price point. Guests appreciate the cleanliness and tidiness of the rooms, which are described as nice, modern and fairly well-maintained. The hotel is centrally located and offers good parking facilities, making it a convenient choice for travelers.
Positioned near major roads, the hotel is particularly convenient for business travelers and those seeking quick access to transportation routes. The WiFi is reliable, catering well to professionals on the go. Although the dining experience appears to be a hit or miss with some noting that the food was not very good, others found the standard hotel buffet breakfast to be adequate and well-presented, even if not particularly remarkable.
While it's noted that the hotel does not offer five-star luxury, many guests feel it provides excellent value for money, particularly given its location and clean, comfortable rooms. Despite some criticisms regarding the dated interiors and the noise from room doors, the overall sentiment is that Dragonfly Hotel King's Lynn is a solid choice for those seeking a reliable and reasonably priced place to stay.
Accessible
Dragonfly Hotel King's Lynn received mixed feedback regarding its accessibility features for guests with disabilities. Positive remarks highlighted the hotel's good disabled parking facilities with plenty of spaces making it easy for guests to park and access their rooms. The location is also noted for being conveniently accessible from major routes.
Guests found the rooms, especially those on the ground floor, spacious and suitable for wheelchair users. The hotel's showers and modern bathrooms were appreciated, although some guests experienced minor issues with the shower facilities.
However, the absence of a lift made it challenging for guests with limited mobility, particularly when accessing rooms located on higher floors. The self-check-in system also posed difficulties with some guests finding the machines temperamental and the process less user-friendly.
Certain external factors, like local roadworks and pedestrian-controlled traffic signals, further complicated accessibility and guests were not informed about these disruptions beforehand. There were also complaints about the cleanliness and maintenance of the public toilets, including the disabled toilets which had overflowing waste bins and other issues.
Overall, while the hotel provides key accessibility features, there are areas that require improvement to better serve guests with disabilities.
No, Dragonfly Hotel King's Lynn doesn't have any pool.
No, a spa isn't available at Dragonfly Hotel King's Lynn.
No, Dragonfly Hotel King's Lynn doesn't allow dogs.
Yes, parking facilities are available at Dragonfly Hotel King's Lynn.
No, Dragonfly Hotel King's Lynn doesn't have a gym.