The Royal Square Hotel - NEC & Birmingham Airport primarily attracts guests with its exceptional location, being conveniently close to the NEC, Birmingham Airport, Resort World Arena and other local attractions. This positioning makes the hotel an efficient base for travelers attending events, conferences or catching early flights and is often praised as providing substantial value for money.
Guest reviews commend the staff for their friendliness, helpfulness and accommodating nature. The receptionists receive particular accolades for their attentiveness and willingness to assist with various needs, contributing significantly to positive guest experiences and a welcoming atmosphere.
Cleanliness is another notable strong point with many guests describing the rooms as clean and comfortable. Despite some criticisms about dated decor and occasional neglect in certain areas, the general consensus highlights the hotel's commitment to maintaining a tidy environment. The family suite and other family-oriented amenities are appreciated, offering spaciousness and thoughtful touches like games and books for children, making it suitable for family stays.
Parking is generally well-received with ample on-site spaces that are easy to use and convenient. Though an overnight fee of £6 did receive mixed reactions, the overall availability of free parking for paying guests is considered a bonus.
However, the hotel has areas needing improvement. The breakfast experience, while convenient for some, often falls short of expectations due to its limited continental options and lack of hot food. Similarly, dinner options are limited, usually involving local takeaway services rather than an on-site restaurant, which disappointed guests seeking a more traditional dining experience.
The rooms, though clean, are frequently described as small and in need of updates. Comfort levels vary with some guests finding their rooms cozy and beds comfortable, while others cite issues like noise, dampness and uncomfortable beds. The WiFi, although free, provides an inconsistent experience with some guests praising its speed and reliability, while others report issues with connectivity.
Overall, the Royal Square Hotel - NEC & Birmingham Airport offers a budget-friendly, three-star accommodation experience that leans toward a bed and breakfast setup. Its strengths lie in its location, staff and cleanliness, making it a practical choice for short stays near key points of interest. However, areas such as breakfast quality, dining options, room comfort and WiFi service could benefit from further enhancement to improve the overall guest experience.
Adnans Hotel is lauded for its strategic location, especially for travelers needing quick access to Birmingham Airport with numerous guests highlighting the convenience of being just a few minutes away. Its closeness to key attractions like the NEC and Resort World Arena further adds to its appeal, catering to both business and leisure guests. The ease of accessing main roads, public transport and on-site car parking adds to the overall accessibility and convenience, making it a solid choice for those planning a short or budget-friendly stay without sacrificing comfort.
The cleanliness of the rooms receives positive comments from many guests, who appreciated the tidy, cozy and inviting nature of the accommodations. Clean rooms with new decorations, new carpets and spacious, private wet rooms with showers contributed to a pleasant experience for many visitors. However, some reviewers reported inconsistencies, noting issues like black mold, dusty areas and general untidiness that detracted from their stay.
Staff at Adnans Hotel are frequently praised for their friendliness and helpfulness, significantly enhancing the guest experience. Notably, a staff member named Shah is often mentioned for his exceptional service. The team's willingness to accommodate late check-ins exemplifies their commitment to guest satisfaction, despite occasional logistical hitches.
The beds at Adnans Hotel have garnered mixed reviews. While some guests found them spacious and comfortable, others faced challenges with hard or worn-out mattresses and lumpy pillows. These varied experiences suggest that the hotel could improve in this area to ensure more consistent comfort for all guests.
Overall, Adnans Hotel is recognized for offering excellent value, particularly for those needing quick access to the airport or nearby attractions. The friendly staff and generally clean rooms add to its appeal, though addressing specific maintenance and comfort issues could further enhance guest satisfaction.
The Arden Hotel And Leisure Club is a suitable option for travelers attending events at the NEC thanks to its convenient location within walking distance of both the NEC and Resorts World Arena, as well as Birmingham International train station and the airport. While the breakfast and dinner received mixed reviews, the staff were noted for their helpfulness and friendliness. Rooms were comfortable and clean, though some guests noted that the decor was outdated. The hotel was praised for its cleanliness and spa facilities, though some guests found the pool to be too small. Free parking is a big plus, though some guests had trouble finding a spot. Overall, the Arden Hotel And Leisure Club provides basic facilities at a budget-friendly price.
Marston Farm Hotel, nestled in a tranquil rural setting, blends serene countryside charm with convenient access to major roadways like the M42. This ideal location provides quick access to local attractions such as the NEC, The Belfry and Drayton Manor, making it a top choice for both business and leisure travelers. Guests particularly appreciate the picturesque canal walks and charming nearby pubs, combined with the peaceful and secluded ambiance of the hotel grounds.
The breakfast experience at the hotel is generally positive with many guests commending the fresh, hot and delicious food as well as the friendly and welcoming breakfast team. However, there is room for improvement in terms of variety and consistency with occasional mentions of limited choices and quality issues.
Dinner service at Marston Farm Hotel is often praised for its quality and value with terms like fantastic and delicious frequently used to describe the evening meals. The pan-fried fish bass, in particular, stands out. However, some guests have noted issues with microwaved food, limited menu options and occasional high prices for the quality provided.
Rooms at the hotel draw mixed reviews. While many guests love the spacious, clean and cozy accommodations, there is a common sentiment that the rooms are dated and in need of modernisation. Issues like worn furniture, outdated decor and inadequate heating have been mentioned, though the overall setup remains pleasant for most.
Cleanliness is another area of mixed feedback. Many guests find their rooms spotless with clean bathrooms and fresh linens. However, some have pointed out lapses in overall hotel cleanliness, particularly in communal areas and corridors.
The staff at Marston Farm Hotel are frequently praised for their friendliness, professionalism and eagerness to assist. Despite occasional reports of understaffing, the team consistently enhances the guest experience with their helpful and welcoming demeanor.
Wi-Fi at the hotel has received mixed reviews with some guests finding it satisfactory, while others experience connectivity issues and occasional outages. The remote location also contributes to a lack of phone signal, posing challenges for guests needing reliable connectivity.
Parking is a strong point for the hotel, often appreciated for its abundance and convenience. Free parking and the availability of disabled spots further add to the hotel's appeal.
For families, the hotel provides a comfortable atmosphere with spacious family rooms and a picturesque location, although some amenities and decorations feel dated and a few areas could use minor repairs.
The beds at Marston Farm Hotel receive mixed feedback with some guests praising their comfort and others noting issues with firmness, age and overall comfort. The variability in bed quality suggests room for improvement.
Overall, the hotel offers a solid three-star experience with a quiet and quaint atmosphere, suitable for business travelers and families alike. It meets expectations for its rating, though not exceeding them. The friendly staff, pet-friendly attitude and excellent location make for a generally pleasant stay with some areas for refinement.
Categories
3 Star
Golf
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Kingshurst