Dog Friendly
Do you accept dogs in all rooms?No, some rooms only:
Is there an extra charge?Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Only one dog is allowed
Is there a maximum weight of dogs accepted?Yes
Are there any leash-free play areas?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?Yes
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?Yes on special sheets.
Are the dogs allowed on beds?Yes on special sheets.
What are the basic requirements to accept a dog?Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages?Yes
Do you have a written and comprehensive pet policy available on request?Yes
Health & Safety
ArrivalDo you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, certain room types.
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, daily
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsIs furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Do you use physical distancing markers?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?Accor's ALLSAFE plan
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?Yes
Reopening Date: May, 12 2021
