Red Roof Inn & Suites Knoxville East

Knoxville 36.00363000, -83.77788400 , 7525 Crosswood Boulevard (Show on Map)
7.0
Good


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Summary of reviewsRed Roof Inn & Suites Knoxville East generally offers a convenient location highly praised by guests for its accessibility and proximity to major interstates, restaurants, and gas stations. The hotel provides a quiet and serene atmosphere, allowing guests to connect with larger areas without the hassle of traffic noise. The friendly staff and fair pricing, combined with clean and well-maintained accommodations, contribute to a sensible choice for a comfortable stay.

While the hotel lacks a breakfast service, which has disappointed some visitors, guests can still enjoy fresh coffee during their visits. Rooms are spacious, often described as clean and updated, with functional amenities and comfortable beds, ensuring a restful experience for many. The hotel staff frequently receive accolades for their friendliness, making guests feel at home.

However, certain areas could use improvement. Hallways sometimes carry strong odors and occasional noise from the highway might affect light sleepers. Cleanliness in some guest rooms and bedding has been highlighted as inconsistent, with reports of roaches and debris, suggesting a need for enhanced cleaning protocols. Additionally, while many guests found the staff courteous and efficient, others cited instances of inattentiveness, pointing to occasional variability in service.

Finally, opinions about the beds are mixed. While some guests appreciated their comfort, others found them hard or lumpy, with pillows often described as thin. Overall, Red Roof Inn & Suites Knoxville East offers a generally pleasant stay, with the main draws being its prime location and accommodating staff, despite a few areas in need of attention.
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Categories
Motel with Indoor Pool
This Red Roof Inn & Suites property in East Knoxville is listed as featuring an indoor pool.

Dog Friendly Motel

Motel with Swimming Pool

  Heated Pool    Indoor Pool  


Accessible Motel

Small Motel

Motel with Heated Pool

Room Types
Deluxe Queen Room with Two Queen Beds - Non-Smoking This room features a cable TV as well as tea- and coffee-making facilities. A hairdryer and ironing facilities are also included.

Suite King Room - Non-Smoking Features a microwave, a small refrigerator and a separate seating area with a sofa bed. A hairdryer and coffee-making facilities are also included.

Suite King Room - Disability Access/Non-Smoking Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

Superior King Room - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.0
Good
Location
Nestled in Knoxville East, the Red Roof Inn & Suites presents a strategic location celebrated by guests for its convenience and accessibility. Many appreciate its proximity to the interstate, making it an ideal stop for travelers and attendees of nearby events. The quiet ambiance and accessibility to larger areas provide a serene yet connected experience. Guests often mention the hotel's closeness to a variety of restaurants, gas stations, and fast-food options, enhancing the convenience factor for those in transit. Despite being set back from the main highway, the hotel maintains a peaceful environment, away from the bustling traffic noise. The property offers a fair price, friendly staff, and clean, well-maintained accommodations—making it a sensible choice for a comfortable stay.

Breakfast
Guests at Red Roof Inn & Suites Knoxville East have expressed dissatisfaction with the absence of breakfast service, which was expected based on online advertisements. Although coffee is provided, the lack of a proper breakfast offering has led to disappointment among visitors who anticipated this amenity during their stay. Furthermore, the closure of the breakfast lounge area suggests no imminent plans to reinstate the breakfast service. While guests can enjoy some basic comforts like coffee, the absence of breakfast remains a notable drawback for potential visitors who prioritize this feature in their hotel experiences.

Rooms
The Red Roof Inn & Suites Knoxville East presents a mixed experience for travelers, with a range of room reviews highlighting both strengths and areas in need of improvement. Guests have frequently noted the spaciousness of the rooms, which many found clean and updated, offering functional amenities such as a working TV and appliances. The beds were often described as comfortable, ensuring a good rest, and the hotel staff received praise for their friendliness, adding a welcoming touch to the stay.

However, some aspects detract from the overall comfort. The hallways, occasionally mentioned to carry strong odors, contrast sharply with the fresh scent upon entering the rooms, indicating a clear separation between common areas and personal spaces. Despite the overall comfort, certain details, such as thin pillows and an unheated pool, hint at the need for some updates. Additionally, reports of noise from the highway and instances of cleanliness issues suggest potential distractions for light sleepers or those seeking a pristine environment. Nonetheless, the key draw remains the generous room size and accommodating staff, contributing to a generally pleasant stay for many guests.

Beds
The guest reviews for the Red Roof Inn & Suites Knoxville East highlight a mix of opinions about the quality of the beds. While some guests found the beds to be very comfortable and nice, many reviews reflect dissatisfaction, with several describing the beds as hard, lumpy, and uncomfortable. A few guests noted that the mattresses felt old and resembled sleeping on plywood or concrete. Pillows also received criticism, frequently described as too small or thin. Overall, the comfort of the beds appeared to be a common concern for many visitors.

Cleanliness
Red Roof Inn & Suites Knoxville East presents a mixed experience when it comes to cleanliness. While some guests found their rooms to contain noteworthy cleanliness issues, such as roaches and debris in various areas like beds, floors, and bathrooms, others appreciated more positive aspects. The hallways, although described as dingy by a few reviewers, were deemed acceptable for shorter stays. Additionally, despite concerns regarding pet odors and outdated interiors, some visitors acknowledged areas of the hotel that smelled good and maintained the promised levels of cleanliness. Nonetheless, there were common complaints about stained and dirty bedding, improperly cleaned bathrooms, and a lack of thorough cleaning, affecting the overall guest experience. Overall, the reviews suggest that the hotel may benefit from improvement in cleaning protocols to ensure a more satisfactory experience for guests.

Staff
The staff at the Red Roof Inn & Suites Knoxville East receives mixed reviews, with many guests highlighting their friendly and accommodating nature. Guests frequently appreciated the warmth and helpfulness extended to them, noting that the staff often made them feel at home. Visitors found the team to be efficient and courteous, which contributed positively to their stay. However, some guests experienced inconsistencies, citing instances of inattentiveness and unwelcoming behavior from specific team members, particularly noting dissatisfaction with certain individuals at the front desk. Overall, while the team generally made efforts to provide a pleasant experience, the service sometimes varied in attentiveness and professionalism.


Yes, Red Roof Inn & Suites Knoxville East has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Red Roof Inn & Suites Knoxville East.

Yes, Red Roof Inn & Suites Knoxville East welcomes dogs.

No, parking facilities aren't available at Red Roof Inn & Suites Knoxville East.

No, Red Roof Inn & Suites Knoxville East doesn't have a gym.

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