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Summary of reviewsRed Roof Inn PLUS+ & Suites Knoxville West - Cedar Bluff enjoys an exceptional location for travelers, offering convenience and easy access to local attractions, shopping centers and dining options. Its proximity to Interstate 40 and I-75 makes travel straightforward and quick with minimal noise from the freeway ensuring a peaceful stay. Guests appreciate the variety of nearby restaurants and stores within walking distance, making it an ideal base for both short stops and longer stays. The central location is particularly beneficial for visitors to the UT campus or downtown Knoxville.
Breakfast at the hotel has mixed reviews. Many guests enjoy the hot and fresh options, such as waffles and pancakes, often describing the experience as delightful. However, others express disappointment with limited choices and inconsistencies in availability and quality, partly attributed to pandemic-related restrictions.
The rooms are generally perceived as clean, spacious and comfortable with some noting modern updates despite the overall dated appearance of the facility. However, there are sporadic complaints about cleanliness issues, unpleasant smells and outdated decor. Some guests also mention the inconvenience of not having an elevator.
Cleanliness overall receives mixed feedback. While many guests find their rooms clean and comfortable, others report issues such as dirty floors, moldy odors and uncleaned common areas. Hallways and carpets in particular seem to attract negative comments regarding their state.
The staff are generally described as friendly, accommodating and helpful, particularly the housekeeping team. Positive interactions with the front desk staff contribute to an enjoyable stay for many. However, some guests experience unsatisfactory encounters, noting rudeness and lack of attentiveness, especially from the night staff.
Complimentary Wi-Fi is appreciated by most guests for its reliability, though minor issues related to TV connectivity have been noted. The pool is a valued amenity, praised for its cleanliness and pleasant environment, although there are occasional remarks about it being out of service or not as clean as expected.
Beds are generally well-received for their comfort, contributing to a good night's sleep. However, some guests mention inconsistencies in comfort and bedding quality.
Overall, Red Roof Inn PLUS+ & Suites Knoxville West - Cedar Bluff provides good value for the price, despite some areas needing improvement. It is notably dog-friendly, accommodating pets without extra fees, which is a significant plus for travelers with dogs. The hotel's welcoming atmosphere for pets makes it an attractive choice for those traveling with their furry companions.
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