Centurion Hotel Grand Kobe Station

Kobe 34.68059300, 135.17755000 , Chuo-ku Aioi-cho 2-3-7 (Show on Map)
8.0
Very Good


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Summary of reviewsCenturion Hotel Grand Kobe Station receives high marks across several categories, making it a popular choice for both leisure and business travelers. The most frequently praised aspect is its prime location, situated conveniently near Kobe Station. Guests love the easy access to local transportation, nearby attractions like Harborland, shopping centers and various dining options, all within walking distance. The location complements the hotel’s excellent service, cleanliness and modern facilities.

The breakfast service is well-received, featuring a diverse buffet of Japanese, Western and Chinese dishes. Guests appreciate the delicious food, stylish presentation and plentiful options that provide a fulfilling start to the day. However, some note that the breakfast can be expensive and occasionally repetitive. Despite these minor drawbacks, the overall breakfast experience is positive.

The rooms at Centurion Hotel Grand Kobe Station are another highlight, noted for their surprising spaciousness and cleanliness. Many guests find the rooms larger than typical Japanese hotels with comfortable beds and stylish interiors. While a few mention issues like cigarette odors and outdated furnishings in some areas, the general consensus is that the rooms are well-maintained and provide a relaxing atmosphere.

Cleanliness is a strong point for the hotel with many guests praising the immaculate conditions of their rooms and bathrooms. The staff also receive high marks for their friendliness, helpfulness and efficient service, contributing to a welcoming and professional environment. The presence of English-speaking staff members is particularly appreciated by international visitors.

While the free Wi-Fi and modern amenities like YouTube and Netflix-compatible TVs are valued, some guests experience issues with Wi-Fi speed and security. These occasional connectivity problems are minor in the context of the overall positive reviews.

Families find Centurion Hotel Grand Kobe Station particularly accommodating with thoughtful touches like child-friendly breakfast options and room arrangements that ensure safety and comfort. The proximity to family-friendly attractions enhances the convenience and appeal for those traveling with children.

In summary, Centurion Hotel Grand Kobe Station stands out for its strategic location, excellent service, clean and spacious rooms and family-friendly amenities. Minor issues such as breakfast cost, occasional room odors and Wi-Fi connectivity do little to overshadow the overwhelmingly positive experiences of the guests.
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Family Friendly Hotel

Room Types
Superior Double Room with Small Double Bed (with Sofa bed from 3 Adults) - Non-Smoking This room has a bathrobe, satellite TV and air conditioning. The room comes with a small double bed 120 cm wide. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Superior Double Room with Small Double Bed (with Sofa Bed from 3 Adults) - Smoking This triple room features a bathrobe and air conditioning. The room comes with a small double bed 120 cm wide. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Superior Double Room (with Sofa bed from 3 Adults)- Non-Smoking This triple room has a flat-screen TV, air conditioning and bathrobe. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Superior Queen Room (with Sofa bed from 3 Adults) - Non-Smoking This triple room has a sofa, an electric kettle and air conditioning. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Standard King Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit offers 1 bed.

Superior King Room (with Sofa bed from 3 Adults)- Non-Smoking This triple room has air conditioning, an electric kettle and flat-screen TV. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Standard Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit offers 2 beds.

Superior Twin Room (with Sofa bed from 3 Adults) - Non-Smoking This triple room has air conditioning, bathrobe and satellite TV. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Superior Twin Room with Sofa Bed - Smoking This triple room features air conditioning and bathrobe. An extra bed will be prepared for the 3rd guest, only when the room is booked for 3 people. Please indicate the correct number of guests at the time of booking.

Family Room (with Sofa Bed from 5 Adults) - Non-Smoking This family room has a bathrobe, air conditioning and flat-screen TV. The room features 4 single beds. An extra bed will be prepared for the 5th and 6th guest, only when the booking is made for 5 or more persons. Please indicate the correct number of guests at the time of booking.

Double Room with Small Double Bed - Disability Access/Non-Smoking This double room has a bathrobe and air conditioning. The bed is 120 cm wide.

Double Room with Tatami Floor - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Twin Room with Tatami Floor - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Room Selected at Check-In - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Two Adjacent Queen Rooms (with Sofa Bed from 5 Adults each) - Non-Smoking Rate includes 2 adjacent rooms. Please note that the 2 rooms are not connected.

Two Adjacent Standard Twin Rooms - Non-Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 4 beds.

Two Adjacent King Rooms (with Sofa Bed from 5 Adults each) - Non-Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 4 beds.

Room Selected at Check-In - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Superior Double Room (with Sofa bed from 3 Adults) - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Superior Queen Room (with Sofa bed from 3 Adults) - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

Standard King Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit offers 1 bed.

Superior King Room (with Sofa bed from 3 Adults) - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

Standard Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 2 beds.

Family Room (with Sofa bed from 3 Adults) - Smoking The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 6 beds.

Twin Room (Small Double Bed and Sofa bed) - Non-Smoking The unit offers 2 beds.

Twin Room (Small Double Bed and Sofa bed) - Smoking The unit has 2 beds.

Two Adjacent Double Rooms (with Sofa Bed for 5 or more adults) - Non-Smoking The spacious double room offers air conditioning, a carpeted floor and heating. The unit offers 4 beds.

Two Adjacent Superior Twin Rooms (with Sofa Bed for 5 or more adults) - Non-Smoking The twin room offers a carpeted floor and heating. The unit offers 6 beds.

Guest Reviews
8.0
Very Good
Location
The glowing reviews for Centurion Hotel Grand Kobe Station emphasize its prime location as a standout feature. Virtually all guests appreciate the hotel's proximity to Kobe Station, describing it as "very close" or "right in front" of the station, making it immensely convenient for travel and local transportation. Many noted the ease of access to nearby attractions such as Harborland, shopping centers and a variety of dining options, all within walking distance. The access to other transport hubs and the short walking distances from numerous essential amenities, including convenience stores and supermarkets, enhances its appeal. The strategic location enables simple navigation for tourists with many pointing out that it’s easy to locate the hotel upon exiting the station. Cleanliness, good service and modern facilities complement the excellent location, ensuring a comfortable and convenient stay for both leisure and business travelers.

Breakfast
The breakfast at Centurion Hotel Grand Kobe Station receives generally positive remarks from guests. Many highlight the deliciousness of the food with terms like delicious, extravagant and fulfilling frequently mentioned. Guests appreciate the variety on offer with a diverse buffet that includes Japanese, Western and even some Chinese dishes. The small, colorful plates and stylish presentation in wooden boxes also garner favorable notes for their eye-catching appeal. The breakfast is noted to be plentiful and satisfying, contributing to a good start to the day, especially given the convenient location near JR Kobe Station and the warm, welcoming atmosphere.

However, there are some recurring issues noted by guests. Many find the breakfast to be on the expensive side with some expressing dissatisfaction over the price relative to the variety and quality offered. Specific criticisms include repetitive menus, cold food and a lack of expected variety, particularly in set meals versus a buffet style. Additionally, confusion over whether breakfast was included in their booking and comments about children's portions and service delays cropped up in various reviews. Despite these points, the consistent praise for taste and staff service suggests that many guests left breakfast feeling well serviced and satiated.

Rooms
Centurion Hotel Grand Kobe Station impresses guests primarily with its spacious and clean rooms, which provide a relaxing and comfortable stay. Many reviews highlight the surprising amount of space available, especially in comparison to typical Japanese hotels, making it ideal for both solo travelers and families. Some rooms even feature large beds and stylish interiors, contributing to a pleasant atmosphere that exceeds expectations.

However, the room quality can vary with a few guests noting episodes of cigarette odor and occasional outdated furnishings. Despite these minor drawbacks, the hotel's commitment to cleanliness stands out with several guests commending the immaculate condition of their rooms and bathrooms.

Upgrades seem to be a common perk, adding to the overall satisfaction and comfort of the stay. The convenient location near Kobe Station further enhances the appeal, making it a practical choice for visitors. Overall, the blend of spacious, clean and stylish accommodations at Centurion Hotel Grand Kobe Station makes it a commendable option for travelers.

Beds
The beds at the Centurion Hotel Grand Kobe Station receive generally favorable reviews from guests. Notably, many guests appreciate the large, spacious beds that provide a comfortable sleeping experience. Descriptions such as "very comfortable to sleep in," "soft and fluffy," and "super fluffy bed" frequently highlight the overall comfort and quality of the bedding. Families have also enjoyed their stay, noting that arrangements were made to ensure children slept safely and comfortably.

However, there are a few remarks suggesting that the plushness of the beds and pillows sometimes didn't suit everyone's preference with some guests finding the mattresses too soft or pillows too high. There were occasional comments about thick and uncomfortable blankets and some found the temperature difficult to adjust for sleeping.

Despite these minor issues, the overall sentiment reflects that the spacious and comfortable beds made for a pleasant stay, making Centurion Hotel Grand Kobe Station a favored choice for a good night's rest.

Cleanliness
The Centurion Hotel Grand Kobe Station has garnered positive feedback from guests, particularly for its cleanliness. Many reviews consistently highlight that the entire hotel, including the rooms and bathrooms, is exceptionally clean and well-maintained. Guests appreciated the immaculate condition of the bathrooms and noted no unpleasant smells with specific mentions of mold-free and tidy spaces. The spaciousness and comfort of the rooms were also frequently commended with the cleanliness extending to the hotel’s restaurant and lobby areas as well.

The staff’s friendliness and helpfulness, coupled with the hotel’s convenient location close to Kobe JR station, add to the positive experience. Although a few mentions of minor cleanliness issues like stains on towels, carpets and some areas not thoroughly cleaned were noted, overall, the sense of cleanliness and the well-equipped amenities left a good impression on guests. The stylish and modern interior further enhances the hotel's appeal, making it a comfortable and welcoming stay for visitors.

Staff
The staff at Centurion Hotel Grand Kobe Station consistently receive high marks for their service. Guests appreciate the friendliness and helpfulness of the staff, who go above and beyond to ensure a pleasant stay. The front desk is particularly noted for its efficient and kind service, offering assistance with tasks like room changes and luggage handling. English-speaking staff members make communication easy for international visitors, adding to the overall welcoming atmosphere. Politeness and attentiveness are common traits among the staff, creating a courteous and professional environment. Guests also commend the attentive response and elegant demeanor of all employees, highlighting the careful training and hospitality provided. The overall feedback underscores a positive experience characterized by kindness, efficiency and exceptional customer service.

Wi-Fi
Centurion Hotel Grand Kobe Station offers some modern conveniences that travelers will appreciate, particularly the YouTube and Netflix compatible TVs available in certain rooms. This makes it easy for guests to enjoy streaming their favorite content directly in their rooms. However, reviews indicate a mixed experience with the hotel's Wi-Fi service. On a positive note, the free Wi-Fi connects quickly and generally has a strong signal, allowing for easy internet access.

Some guests found the smartphone charger and free Wi-Fi highly convenient. There were instances where guests could enjoy a seamless Netflix experience on the TV by logging in with their credentials.

Despite these conveniences, concerns about Wi-Fi security were noted, as the password-free nature of the connection raised some apprehension about vulnerability. Additionally, some visitors experienced slow Wi-Fi speeds and poor signal quality, impacting their overall internet use. These issues, coupled with occasional malfunctioning smartphone chargers, were minor drawbacks in what was otherwise a satisfactory service experience at the hotel.

Overall, while the hotel's internet amenities are generally favorable and provide significant convenience, they fall short in terms of connectivity speed and security for some guests.

Family
Centurion Hotel Grand Kobe Station stands out as a convenient and family-friendly option for travelers with children. The hotel offers thoughtful touches like providing breakfast items suited for kids and accommodating room arrangements that cater to families. Guests appreciated being able to sleep comfortably with their young children with measures in place to prevent little ones from falling off beds, ensuring peace of mind.

The hotel is located close to key attractions such as the Kobe Anpanman Museum and Harborwalk, areas highly recommended for family outings. This convenient location allows guests to easily move around with small children, enhancing the overall travel experience.

Rooms are spacious and well-equipped to handle larger family groups with options for adjoining rooms that make it easy to stay together. Amenities are also well-received with rooms that are clean and free from clutter, ensuring a comfortable stay.

Staff at the Centurion Hotel Grand Kobe Station receive high marks for their courteous and helpful demeanor, especially in interactions with young children. Kind gestures, like accommodating special requests for room setups and handling mishaps with grace, significantly contributed to a positive stay.

Although some reviews mentioned the additional costs for children's fees and a few issues with room conditions, the overall sentiment remains that this hotel is a recommended choice for family trips. The combination of practical amenities and a considerate staff makes it a reliable option for those traveling with children.


No, Centurion Hotel Grand Kobe Station doesn't have any pool.

No, a spa isn't available at Centurion Hotel Grand Kobe Station.

No, Centurion Hotel Grand Kobe Station doesn't allow dogs.

No, parking facilities aren't available at Centurion Hotel Grand Kobe Station.

No, Centurion Hotel Grand Kobe Station doesn't have a gym.

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