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Summary of reviewsFour Points by Sheraton Kochi Infopark offers a serene and convenient retreat, particularly favorable for those with business commitments at Infopark or those seeking a tranquil escape. Guests appreciate its beautiful, quiet surroundings, easy-to-use facilities, and comfortable accommodations. The hotel's location ensures a calm atmosphere, free from heavy traffic, while still providing picturesque views and a commendable breakfast spread.
The breakfast offerings are widely praised for their diversity, flavor, and quality, featuring both Indian and continental options along with dedicated egg and dosa stations. Guests commend the attentive and courteous service, with breakfast chefs contributing to a delightful morning experience. Despite occasional crowding during peak times, the breakfast experience is memorable and celebrated for its dedication to guest satisfaction.
Dinner at the hotel is equally impressive, with an excellent multi-cuisine buffet that caters to diverse tastes. Guests have noted the amazing variety and quality, particularly highlighting the special occasion buffets, such as New Year's, which stand out for their outstanding offerings.
Rooms are generally well-received for their spaciousness, cleanliness, and comfort. Many guests note the well-equipped nature of the accommodations, enhanced by late checkout options and good city views. While some found room sizes smaller than expected and reported occasional issues with showers and bathroom cleanliness, the overall feedback indicates that the rooms contribute positively to the hotel experience.
Cleanliness throughout the hotel receives mixed reviews. Although most guests praise the cleanliness of the rooms and public areas, such as the lobby and dining facilities, some concerns have been raised regarding bathroom conditions and specific room elements. Despite these few criticisms, the majority highlight the hotel’s clean and well-maintained environment.
The staff at Four Points by Sheraton Kochi Infopark are frequently lauded for their exceptional service and attentiveness. Reviews emphasize their friendliness, courtesy, and willingness to go above and beyond for guests. Individual staff members receive special mentions for their outstanding assistance, contributing to a warm and welcoming hospitality experience.
Overall, Four Points by Sheraton Kochi Infopark is well-regarded for its relaxing atmosphere, delightful culinary offerings, comfortable accommodations, and outstanding staff service, making it a recommended choice for visitors to Kochi. Show more
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Categories
Luxury Hotel
Categorized as a luxury hotel, this Sheraton property provides upscale accommodation and modern amenities, located in the Infopark area of Kochi.
Hotel near Golf Courses
This hotel is listed among those near CIAL Golf Course, offering a convenient option for golfers seeking proximity to the facility.
Business Hotel
Located in Infopark Kochi, this hotel is designed to cater to business travelers with necessary amenities and services. While specific details about meeting spaces are not available in the provided data, its location suggests a focus on business clientele.
Accessible Hotel
Four Points by Sheraton Kochi Infopark includes a wide coverage of accessible facilities for travelers who require additional assistance. This includes access to all rooms by interior corridor, accessibility for all meeting spaces, and wheelchair-accessible facilities and an elevator.
Hotel with Gym
This hotel has a fully equipped fitness center. It also has a rooftop infinity pool and a rejuvenating spa.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
5-Star Hotel
Room Types
2 Twin/Single Beds, High Floor, Executive Room with Lush Green ViewThis double room has a electric kettle, air conditioning and bathrobe. It has a 49 Inch flat TV screen.
1 King Bed, High Floor, Executive Room with Lush Green ViewThis double room has air conditioning and bathrobe. It has a 49 Inch flat TV screen.
1 King Bed, Spacious Deluxe RoomThis double room features a pool with a view. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Large Suite with Balcony, 1 Bedroom Family SuiteThis double room has a electric kettle, tea/coffee maker and executive lounge access. It has a 49 Inch flat TV screen.
1 King Bed, Junior Suite, Living area, Separate living room with sofa bed, Skyline viewThis suite features a kitchenette and air conditioning. It has a 49 Inch flat TV screen.
1 King Bed, 1 Bedroom Family Larger Suite with Balcony & Separate living room, Skyline viewThis suite has a flat-screen TV, sofa and executive lounge access. It has a kitchenette and bathtub.
2 Twin/Single Beds, Spacious Deluxe RoomThis double room features a tea/coffee maker, air conditioning and electric kettle. It has a 49 Inch flat TV screen.
Guest Reviews
8.1
Very Good
Location
Nestled in a serene neighborhood, Four Points by Sheraton Kochi Infopark offers a delightful blend of tranquility and convenience. Although situated a bit away from Kochi's bustling city center and approximately 30 minutes from the airport, the location proves to be advantageous for those with work commitments at Infopark or seeking a peaceful retreat. Guests appreciate the beautiful and quiet surroundings, with many enjoying picturesque views from their rooms. The hotel boasts easy-to-use facilities and comfortable accommodations, complemented by a commendable breakfast spread. Additionally, the area is clean and free from the usual traffic rush, enhancing the overall experience for travelers seeking a calm and pleasant stay.
Breakfast
Four Points by Sheraton Kochi Infopark seems to consistently impress its guests with its diverse and flavorful breakfast offerings. The hotel provides a large, varied breakfast buffet that includes both Indian and continental options, complete with dedicated egg and dosa stations. This delightful spread tends to satisfy a wide range of culinary preferences and has been celebrated for its quality and freshness. Guests frequently mention the breakfast's ability to inspire and delight, with some noting it is excellent and keeps them fueled well into the day.
The service is another highlight, praised for being attentive and courteous, with particular commendation for the breakfast chefs who take great care in crafting the morning experience. The staff's warm hospitality complements the delicious fare, making breakfast a memorable part of the stay.
However, there are occasional mentions of crowding and wait times, particularly during peak periods like the New Year. Despite this, the overall impression of the breakfast remains positive, with many guests acknowledging the extensive range of options and the fantastic service. The breakfast experience at Four Points by Sheraton Kochi Infopark stands out for its variety, quality, and the commitment of the staff to ensure guest satisfaction.
Dinner
The dining experience at Four Points by Sheraton Kochi Infopark receives praise for its excellent quality and variety. Guests consistently commend the hotel for its incredible multi-cuisine dinner buffet, which offers a wide array of options to cater to diverse palates. The food is described as amazing, and the dinner is noted to be especially wonderful and varied, making it a highlight for those staying at the hotel. Notably, special occasions such as the New Year's buffet have been singled out for their outstanding quality. Overall, both the breakfast and dinner buffets are seen as delicious and satisfying, providing guests with a delightful culinary experience during their stay.
Rooms
Four Points by Sheraton Kochi Infopark offers guests a generally positive experience with its guest accommodations. Many reviewers appreciate the spaciousness and cleanliness of the rooms, emphasizing the well-equipped nature of the guest quarters. The rooms are noted for their comfort, with beds and pillows providing a restful experience, meeting expectations of a five-star experience for some. Guests frequently highlight the convenience provided by late checkout options, good city views, and thoughtfully designed rooms that facilitate a pleasant stay.
However, there are mixed opinions about room sizes with some guests finding them smaller than anticipated, contributing to a slightly clustered feeling. Additionally, a few reviewers mention shortcomings like lukewarm showers and occasional cleanliness issues in bathrooms and adjacent shower facilities. Despite these occasional drawbacks, overall guest feedback suggests that the rooms at Four Points by Sheraton Kochi Infopark largely deliver comfort and cleanliness, contributing positively to the broader appeal of the hotel.
Cleanliness
Four Points by Sheraton Kochi Infopark receives mixed feedback regarding its cleanliness. Many guests praise the hotel for its clean and spacious rooms, noting that the overall cleanliness of the property is top-notch. Guests frequently highlight the neat and well-maintained public spaces, such as the lobby and dining areas, which contribute positively to their stay. Furthermore, the hotel's staff is often described as excellent, courteous, and helpful, enhancing the overall experience with their prompt service.
However, some areas seem to require attention, as a few guests express dissatisfaction with specific aspects of the hotel's cleanliness. Issues have been reported with bathroom conditions, including mold presence, bad odors, and unclean shower facilities in both the rooms and pool areas. Concerns also extend to room elements like carpets and bedding, which some guests found unclean. Despite these criticisms from a portion of visitors, the majority of feedback suggests a generally positive impression of the hotel’s cleanliness and staff service.
Staff
The staff at Four Points by Sheraton Kochi Infopark consistently receive glowing reviews for their outstanding service and attentiveness. Guests frequently describe the team as friendly, courteous, and exceptionally helpful, with several staff members being highlighted for their outstanding assistance. Jubin was noted for his attentiveness and kindness, while Jimmy received praise for accommodating food requests. Shomit made a memorable impression by upgrading a guest to a suite as a delightful surprise. Prakash from the Deli restaurant also stood out for his helpfulness. Guests were impressed by the polite and accommodating nature of everyone, from the front desk to the dining staff, including Kevin and the Food & Beverage team. The chef and reception staff were particularly commended for their excellence. Despite one mention of inflexibility, the overall sentiment is overwhelmingly positive, emphasizing an exceptional hospitality experience that makes this hotel a must-visit in Kochi.
No, Four Points by Sheraton Kochi Infopark doesn't have any pool.
Yes, a spa is available at Four Points by Sheraton Kochi Infopark.
No, Four Points by Sheraton Kochi Infopark doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Kochi Infopark.
Yes, Four Points by Sheraton Kochi Infopark has a gym.