Cochin, Banerji Road opp lissie metro station9.990852,76.287984(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Kenz Residency receives high praise from guests for its various aspects, creating a notable impression through consistently positive reviews. The hotel's strategic location is a major highlight, described as excellent and convenient due to its proximity to key transit points. Being adjacent to the Town Hall Metro station and just 100 meters from the Ernakulam South railway station, it offers guests easy access to metro services and regional transport. The surrounding area, rich in dining options and well-connected by public transport, adds to the ease of exploring the town's attractions.
Cleanliness at Kenz Residency is another strong suit with guests often commending the immaculate condition of the rooms and bathrooms. The hotel's commitment to maintaining this high standard is evident through daily cleaning services, ensuring a consistently tidy environment. Comfortable beds and modern amenities such as excellent wifi contribute to a pleasant stay. The combination of cleanliness and comfort stands out in guests' experiences.
The staff at Kenz Residency also receive high accolades for their exceptional service. The team, especially receptionists Mary and Ms. Grace, are frequently noted for their friendly and welcoming demeanor. Their willingness to go above and beyond to assist guests, provide local area details and promptly address requests significantly enhances the guest experience. The staff's attentiveness, humility and professionalism create a hospitable atmosphere, making guests feel well-cared-for throughout their stay.
In summary, Kenz Residency excels in location convenience, rigorous cleanliness standards and outstanding staff service, making it a highly recommended choice for travelers.
Categories
Sustainability Journey
Honeymoon
Free Wi-Fi
Parking
Cheap
Adult Only
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers air conditioning, soundproof walls, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Standard Double Room with FanProviding free toiletries, this double room includes a private bathroom with a shower. This double room features soundproof walls, a tiled floor, a flat-screen TV with cable channels and city views. The unit offers 1 bed.
SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, soundproof walls, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Kenz Residency boasts an excellent location, making it a convenient choice for travelers. Situated right next to the Town Hall Metro station, guests have easy access to metro services, significantly enhancing their transit options. The proximity to Ernakulam South railway station, just 100 meters away, adds to the hotel's strategic advantage, making it ideal for both domestic and international travelers. Additionally, the surrounding area offers multiple dining options and is well-connected by bus and other public transport. The hotel's prime location on the main road within the town ensures that various amenities and attractions are easily accessible. Overall, Kenz Residency's location is praised repeatedly for its convenience and accessibility.
Cleanliness
Kenz Residency, located in the heart of the city, consistently receives praise for its cleanliness. Guests frequently commend the establishment for its well-maintained rooms and spotless bathrooms, describing them as clean, tidy and spic and span. The hotel's commitment to cleanliness is further highlighted by daily cleaning services that ensure rooms remain in pristine condition throughout each guest's stay. Additionally, many appreciate the comfortable beds and the friendly customer service provided by the reception staff. The modern amenities, including an excellent wifi connection, add to the overall positive experience. Overall, Kenz Residency stands out for providing a very clean and comfortable environment for its guests.
Staff
At Kenz Residency, the staff consistently earns high praise from guests for their exceptional service. Visitors frequently highlight the friendly and welcoming nature of the team, noting that the receptionists, particularly Mary and Ms. Grace, go above and beyond to assist with details about the local area and ensure a comfortable stay. The staff's quick response to requests and problems, along with their serious yet approachable demeanor, leave a strong impression of good customer service. Their attentiveness and humility make guests feel well-cared-for, further supported by the positive feedback on their behavior and professionalism. Overall, the staff at Kenz Residency are a significant contributor to the comfortable and pleasant experiences of guests, always ready to help with a smile.
FAQ
No, Kenz Residency doesn't have any pool.
No, a spa isn't available at Kenz Residency.
No, Kenz Residency doesn't allow dogs.
Yes, parking facilities are available at Kenz Residency.
