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Summary of reviewsLe Meridien Kochi offers a picturesque escape with its strategic location by a serene lake, expansive green spaces and scenic backwater canal. The tranquil surroundings and lovely gardens provide a rare, spacious retreat within the bustling city of Cochin. The hotel's ambiance is complemented by comfortable and luxurious rooms, further enhanced by the friendly and attentive staff.
The breakfast at Le Meridien Kochi is highly praised for its superb quality and extensive variety, making it a delightful start to the day. Guests appreciate the exceptional service provided by the chef and restaurant staff, despite occasional remarks on the diversity of options to fully meet five-star expectations. The dinner experience is somewhat mixed with the breakfast buffet receiving higher acclaim. However, the Chef Pillai Restaurant within the hotel is highlighted as particularly exceptional.
Rooms at Le Meridien Kochi are generally spacious and comfortable with excellent views and features like relaxing bathtubs. The well-maintained property contributes to a pleasant atmosphere, though some guests have noted inconsistencies in cleanliness and minor maintenance issues. Renovations and upgrades could help meet higher international standards.
Cleanliness at the hotel presents a mixed experience—many commend the clean property and the friendly staff's efforts in maintaining it, yet some areas, especially the bathrooms and linens, require attention. Recurring issues with dust, odors and occasional maintenance lapses point to a need for improved hygiene practices.
The staff at Le Meridien Kochi consistently receive high praise for their exemplary service and hospitality. Friendly, cheerful and always willing to help, the staff's professionalism and courteous nature ensure an enjoyable stay. The reception, restaurant teams and room service stand out with special mention of the kitchen staff and a particularly helpful young man at the coffee bar.
Overall, Le Meridien Kochi provides a tranquil and charming stay with commendable service and comfortable accommodations, making it an inviting choice for visitors. Show more
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Categories
Luxury Resort
This 5-star resort property offers a luxurious escape with extensive facilities. It is recognized as a top luxury hotel in Ernakulam, providing a resort experience with upscale amenities and services.
Resort Taking Steps Towards Sustainability
As part of Marriott International, Le Meridien likely participates in sustainability programs. This may include energy-efficient systems, water conservation measures, and waste reduction initiatives to minimize its environmental footprint.
Resort for Honeymoon
Set amidst lush landscapes with backwater views, this resort offers dedicated Honeymoon Suites featuring romantic amenities like Jacuzzis. Its extensive facilities, including an Ayurvedic spa and multiple dining options, cater well to couples.
Resort with Spa
Le Meridien Kochi features a serene on-site Ayurveda spa. It also includes a 24-hour fitness center and pool, ensuring a blend of recreation and relaxation.
Family Friendly Resort
Le Meridien Kochi is a resort-style property with extensive gardens and backwater views. It has a large swimming pool, kids' club, and various recreational activities, making it ideal for families looking for a relaxing and entertaining vacation. Multiple on-site restaurants offer diverse culinary experiences.
Romantic Resort
With its extensive gardens and backwater views, this resort offers a serene and romantic setting. Couples can enjoy private moments by the pool and indulge in world-class dining experiences.
Resort with Swimming Pool
Set on 18 acres of lush greenery with calming backwaters, this resort features a serene pool and an on-site Ayurveda spa. The hotel offers multiple dining options and extensive banquet space, ensuring a comfortable and luxurious stay.
Outdoor Pool
Business Resort
Situated on 18 acres of greenery with backwater views, the hotel boasts 60,000 square feet of banquet space for up to 5,000 guests. It includes a business center, meeting halls, and facilities, making it suitable for large corporate events.
Resort with Parking
Guests benefit from both complimentary on-site parking and free valet parking services. This ensures ease of access and secure vehicle storage for all visitors.
Accessible Resort
Le Meridien Kochi offers a wide coverage of accessible facilities for travelers who require additional assistance. This includes accessible rooms with doors 32-inch wide opening, accessible vanities in some rooms, and accessible routes to the registration desk and all meeting spaces.
Resort for Yoga
Identified as a top yoga hotel with an excellent rating, suggesting good facilities and a suitable environment for yoga practice within a resort setting.
5-Star Resort
This resort offers extensive facilities including multiple dining options, a large swimming pool, and a spa. Its spacious rooms and scenic views make it suitable for both families and business travelers seeking a luxurious stay.
Resort with Outdoor Pool
Le Meridien, a Marriott brand, focuses on sophisticated experiences and is expected to offer a high-quality outdoor pool area as part of its recreational facilities.
Resort with Gym
Room Types
Deluxe King Room with 10% F & B discountThe spacious double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a TV. The unit offers 1 bed.
Deluxe Twin Room with 10% F & B discountThe spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle, tumble dryer and a TV. The unit has 1 bed.
Deluxe King Room with Backwater view with 10% F & B discountThe spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle, tumble dryer, as well as a TV. The unit has 2 beds.
Deluxe Twin Room with Backwater view with 10% F & B discountThe spacious double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle, tumble dryer, as well as a TV. The unit offers 2 beds.
Club Room, Club Lounge, Guest room, 1 King with 10% F & B discountThe spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room features a tea and coffee maker, executive lounge access, a wardrobe, a safe deposit box and a TV. The unit has 1 bed.
Club Room, Club lounge in loft with 10% F & B discountThe spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room features a tea and coffee maker, executive lounge access, a wardrobe, a safe deposit box, as well as a TV. The unit has 1 bed.
One-Bedroom Duplex Suite with City View - Club Level with 10% F & B discountThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access, as well as a wardrobe. The unit has 1 bed.
Executive Suite with 10% F & B discountThe spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a tea and coffee maker, executive lounge access, a wardrobe, a safe deposit box and a TV. The unit has 2 beds.
Club King Suite with 10% F & B discountThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
One-Bedroom Bi-Level Suite - Club Level with 10% F & B discountThe spacious suite offers air conditioning, a wardrobe, an electric kettle, tumble dryer and a flat-screen TV. The unit has 1 bed.
Presidential King SuiteThe spacious suite provides a wardrobe, an electric kettle, tumble dryer and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Nestled tranquilly by a serene lake and expansive green spaces, Le Meridien Kochi boasts a perfect location for both peace and accessibility. The hotel's positioning offers a wonderful, tranquil view and is ideal for visits to Kochi, offering a refreshing escape in the vibrant city. Guests appreciated its strategic placement close to the city and right on the scenic backwater canal, which combined with the superb surroundings, adds a unique charm to the stay.
The vast outdoor areas are particularly noteworthy, providing a rare, spacious retreat within the dense cityscape of Cochin. The hotel’s lovely gardens and beautiful built-up environment complement this spacious setting, creating a remarkable ambiance. Inside, the rooms are great, exuding comfort and luxury. The staff's friendliness and cleanliness further enhance the experience.
Additional perks mentioned by guests include a good breakfast and excellent overall ambiance, ensuring that both the location and services contribute to an inviting stay at this picturesque hotel.
Breakfast
Le Meridien Kochi has received commendable feedback regarding its breakfast offerings, creating a significant highlight for many guests. The breakfast at this hotel is noted for its superb quality and a wide variety of options. Many guests appreciate the excellent and varied selection, describing it as an amazing buffet with numerous choices that cater to diverse tastes. The chef and restaurant staff earn additional praise for their helpfulness and exceptional service, enhancing the breakfast experience.
The breakfast spread is often described as rich and fabulous, served in a spacious dining area, making it both pleasant and comfortable. The morning buffet includes delicious food with ample selections, ensuring there is something for everyone. While most reviews emphasize the positive aspects, a few guests mention that the breakfast, despite its quality, could be more diverse to meet five-star expectations fully. There are also comments on the absence of meat or fish items and some guests felt the options were limited or not worth the price.
Overall, guests love the breakfast for its superb quality, extensive variety and the excellent service provided by the staff, making it a delightful start to their day at Le Meridien Kochi.
Dinner
Le Meridien Kochi offers a mixed but generally positive dining experience according to guest reviews. The breakfast at the hotel stands out with descriptors such as superb, tasty and excellent. The dinner experiences, however, show a bit of variance. Guests frequently praise the dinner buffet and its array of food, even calling it amazing and a must-include for its excellent food and service. The Chef Pillai Restaurant within the hotel is highlighted as exceptional and contributing positively to the overall stay.
Nevertheless, there are some contrary opinions noting that the dinner was poor with insufficient chicken or meat options and some found it not worth the price. Despite these discrepancies, the positive feedback about the dinner outweighs the negative, suggesting that overall, the dining experience at Le Meridien Kochi, especially the breakfast, is likely to enhance the stay for most visitors.
Rooms
Le Meridien Kochi offers rooms that are generally described as large and spacious, providing ample comfort with some featuring relaxing bathtubs and excellent views of the water and pool. Many guests appreciated the good size of the rooms and noted that the beds were very comfortable, aiding a restful stay. The property itself is well-maintained, contributing to an overall pleasant atmosphere. However, not all reviews were entirely positive. Some guests pointed out that the cleanliness of the rooms was not always up to standard with complaints about dust and an occasional sickening smell. Renovations in certain areas led to a paint smell and there were minor maintenance issues like doors not closing easily. The rooms have been described as needing an upgrade to truly meet 5-star expectations and international standards. Despite these drawbacks, the general sense of spaciousness and comfort in the rooms remains a highlight for many visitors.
Cleanliness
Le Meridien Kochi presents a mixed experience when it comes to cleanliness. Many guests commend the hotel for its clean property and well-maintained rooms, noting that the rooms are of a good size and have become more organized compared to previous years. The staff's friendliness is frequently mentioned alongside the overall amenities.
However, several areas still require attention. The cleanliness of the bathrooms and linens has been highlighted as needing improvement with reports of mold, smelly towels and poorly cleaned bath towels. The corridors have also been noted to have stains and an unpleasant odor. Some rooms have had issues with leaking and an uncomfortable closet seat cover. Additionally, there have been remarks about dust and even a dead cockroach left on a wall.
While some guests have experienced satisfactory levels of cleanliness, there are recurring concerns pointing to the need for better overall hygiene and maintenance.
Staff
At Le Meridien Kochi, the staff have garnered widespread appreciation for their exemplary service and hospitality. The team is frequently described as friendly, cheerful and always willing to help. Many visitors have commended their professionalism, noting their accommodating and courteous nature. The hotel management and employees strive to ensure a pleasant and enjoyable stay for their guests with particular praise directed toward the reception, restaurant teams and room service staff.
Notable mentions include the kitchen and chef, who have been credited for their helpful demeanor and a young man at the coffee bar in the lobby, who has been highlighted for his friendliness and hard work. Although one review mentioned the breakfast area staff as not particularly friendly, this appears to be an exception rather than the norm.
Overall, the staff at Le Meridien Kochi are characterized by their high level of attentiveness, cooperation and a genuine desire to make each guest's experience memorable.
Yes, Le Meridien Kochi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Le Meridien Kochi.
No, Le Meridien Kochi doesn't allow dogs.
Yes, parking facilities are available at Le Meridien Kochi.