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Summary of reviewsThe Fern-An Ecotel Hotel, Kochi, located on Willingdon Island, offers a tranquil retreat surrounded by beautiful tropical gardens. The hotel's serene environment is perfect for guests seeking a peaceful escape from city noise with easy access to ferry services connecting to Fort Kochi. Although some find the location a bit remote for accessing main tourist spots, the setting provides an ideal sanctuary for tranquility.
Guests frequently commend the hotel's breakfast experience, highlighting a delicious and diverse buffet that includes both Indian and continental options. The quality and variety of food, along with exceptional service by the staff, make breakfast a delightful part of the stay. Similar praises are echoed for dinner, where the à la carte and buffet offerings consistently receive high marks for taste and quality. Specific dishes such as garlic naan and seafood grill are particularly memorable.
The rooms at The Fern-An Ecotel Hotel, Kochi are appreciated for their cleanliness and comfort, often described as spacious and well-maintained. However, some guests note that the rooms could benefit from modernization, particularly the bathrooms. Despite these points, the general sentiment towards the accommodations remains positive due to their clean environment and comfortable amenities.
Cleanliness is a standout feature at The Fern-An Ecotel Hotel, Kochi with many guests commending the spotless condition of both the rooms and communal areas. Housekeeping is noted for maintaining high standards, contributing to the overall positive impression of the hotel. The lush greenery and serene atmosphere further enhance the hotel's appeal.
The staff at The Fern-An Ecotel Hotel, Kochi are frequently highlighted for their exceptional service and hospitality. Guests consistently praise the friendly, attentive and professional team, who go above and beyond to ensure a pleasant stay. This personalized touch significantly enhances the overall guest experience, making visitors feel special and well-cared for.
The spa services at The Fern-An Ecotel Hotel, Kochi receive notable acclaim for their quality and professionalism with particular praise for the Ayurvedic treatments. Guests find the spa experience relaxing and rejuvenating, further enriching their stay. The gym, though small, is well-maintained and adequately equipped to meet basic fitness needs. Similarly, the pool area is celebrated for its cleanliness and inviting ambiance, providing a beautiful setting to relax and unwind.
Families find The Fern-An Ecotel Hotel, Kochi to be an excellent choice with the hotel's facilities and attentive staff creating a welcoming and engaging environment for guests of all ages. The family-friendly atmosphere and comfortable accommodations make it a favored destination for family vacations.
While the hotel's Wi-Fi generally meets the needs of most travelers with good coverage and quick connectivity in many areas, there is room for improvement in terms of consistency and speed. Overall, the Wi-Fi experience is satisfactory, allowing guests to stay connected during their visit.
In summary, The Fern-An Ecotel Hotel, Kochi offers a serene, clean and comfortable stay with exceptional dining experiences and outstanding service by a dedicated staff. Its peaceful environment and well-maintained facilities make it an ideal retreat for both solo travelers and families seeking relaxation and quality hospitality. Show more
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Categories
Luxury Hotel
This 5-star Ecotel hotel on Willingdon Island provides luxurious amenities and services, focusing on environmental sustainability.
Hotel Taking Steps Towards Sustainability
The Fern Hotels & Resorts brand is dedicated to environmentally sensitive hospitality, and this hotel is certified as an Ecotel hotel and a Gold rated LEED building. They focus on energy efficiency, reducing greenhouse gases, and adopting a reduce, reuse, and recycle policy. The architecture is designed to reduce heat and noise, minimizing the need for air conditioning.
Hotel for Honeymoon
Located on Willingdon Island, this eco-friendly hotel provides luxurious accommodations and a relaxing atmosphere. Its proximity to the harbor and various attractions makes it a convenient and romantic choice.
Family Friendly Hotel
Located on Willingdon Island, this hotel offers a serene and eco-friendly environment. It features comfortable rooms, multiple dining options, and family-friendly amenities. Its proximity to major attractions makes it a convenient choice for families.
Romantic Hotel
This eco-friendly hotel on Willingdon Island offers a sustainable and luxurious experience. The hotel's spa and wellness center provides a relaxing and romantic atmosphere. Its commitment to sustainability adds a unique touch.
Business Hotel
This hotel offers a blend of comfort and eco-friendly practices, suitable for environmentally conscious business travelers.
Accessible Hotel
The Fern-An Ecotel Hotel, Kochi offers wheelchair accessible facilities and rooms for disabled guests. The property is equipped with elevators/lifts, ensuring convenient access to all floors.
5-Star Hotel
Located on Willingdon Island, this eco-friendly hotel offers comfortable accommodations and a commitment to sustainability. It features modern amenities, dining options, and a focus on environmental conservation.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool as part of its amenities. It is located on Willingdon Island.
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
Fern Classic Room, 1 King BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Winter Green Room, 1 King BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Fern Classic Suite, 1 King BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as pool views. The unit offers 1 bed.
Winter Green Room, 2 Twin BedsOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Fern Classic Room, 2 Twin BedsFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 2 beds.
Fern Classic Premium Suite, 2 King BedsThe spacious suite has 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Fern-An Ecotel Hotel, Kochi is nestled in a tranquil and serene location on Willingdon Island, offering a peaceful retreat away from the hustle and bustle of the main city. The hotel's surroundings are appreciated for their quiet, calm ambiance and beautiful tropical gardens, making it a perfect spot to relax undisturbed by urban noise.
However, the location comes with its challenges. It's situated a bit far from Fort Kochi and other tourist attractions, generally requiring about a 20-minute taxi or tuk-tuk ride to reach key spots. The hotel is also positioned near a military airbase, which can occasionally lead to noise disruptions from planes and helicopters.
The remoteness of The Fern-An Ecotel Hotel, Kochi means it's not in the vicinity of many amenities or dining options, which might not suit travelers looking to explore local sights or restaurants extensively. Its setting in an industrial and sometimes dusty area might also not appeal to those looking for picturesque surroundings right outside their door.
Despite this, the hotel remains a choice for those who value tranquility and easy access to ferry services that connect to Fort Kochi. The property is well-maintained, offering clean and comfortable rooms, although some guests note that the rooms are slightly dated compared to the more modern entrance area.
In summary, The Fern-An Ecotel Hotel, Kochi promises a serene stay with convenient ferry access to Fort Kochi, ideal for those seeking peace over proximity to tourist hotspots.
Breakfast
The Fern-An Ecotel Hotel, Kochi offers an impressive breakfast experience that leaves most guests delighted. The breakfast buffet is widely praised for its delicious variety and quality with many citing it as excellent or superb. Guests enjoy a vast spread of both Indian and continental cuisine, catering to diverse tastes with an array of vegetarian options, fresh fruits and freshly squeezed juices. The breakfast buffet's highlights often include the omelette station and exquisite French toast.
The staff's response during breakfast service is often noted for its excellence, adding to the overall positive dining experience. While the quality and taste are frequently described as very good or even exceptional, there are occasional remarks suggesting room for improvement in terms of diversity and service speed. Some guests feel the breakfast could benefit from more non-vegetarian options and a more efficient ordering process.
Despite these minor critiques, the general sentiment reflects a highly satisfying start to the day at The Fern-An Ecotel Hotel, Kochi with many guests looking forward to the breakfast and appreciating the extensive selection and quality. Overall, breakfast at The Fern-An Ecotel Hotel, Kochi stands out as a delightful part of the stay, complemented by attentive service and a pleasant dining environment.
Dinner
Dinner at The Fern-An Ecotel Hotel, Kochi receives high praise from guests, noted for its delicious and varied offerings. The buffet dinners are highlighted as incredible and specific dishes like the garlic naan and fish/seafood grill stand out as exceptional. The cuisine includes tasty à la carte options and a memorable Kerala cuisine, forming a highlight for many guests. Although there are some mentions of limited options and slower-than-expected service, the overall quality of the food shines through consistently. The restaurant excels in delivering high-quality meals with many commending the food as very good or excellent. Breakfasts are also frequently mentioned as excellent, contributing to the overall positive dining experience. The attentive and helpful staff in the restaurant, including chefs who show personalized care, further enhance the dining atmosphere. However, some feel that the variety could be improved and vegetarian options in the buffet are limited. Overall, the dining experience at The Fern-An Ecotel Hotel, Kochi is highly regarded for its taste and quality.
Rooms
The Fern-An Ecotel Hotel, Kochi offers a mix of experiences when it comes to room accommodations, capturing both charm and functionality within its premises. Guests frequently commend the rooms for being clean, well-maintained and comfortable, providing a cozy retreat amidst the lush greenery of the hotel property. Many reviews highlight the spaciousness of the rooms with comfortable beds and lovely decor that adds to the overall pleasant stay.
However, there are some areas for improvement. A few guests feel that the rooms could benefit from updates, especially the bathrooms, which some found a bit outdated. Occasional issues with damp smells and slight mustiness were noted, detracting somewhat from the otherwise clean environment. The absence of balconies and the inability to open windows were mentioned as drawbacks, along with the need for better soundproofing and newer amenities like pillows.
Despite these points, the general sentiment reflects satisfaction with the cleanliness and comfort of the rooms. Rooms are described as properly stocked with strong and hot shower pressure and lovely views in certain areas. Overall, while there is room for modernization, The Fern-An Ecotel Hotel, Kochi's accommodations mostly provide a comfortable and clean experience that leaves a positive impression on its guests.
Beds
The Fern-An Ecotel Hotel, Kochi generally receives positive feedback regarding the comfort of its beds. Many guests describe the beds as comfortable, cozy and super comfy, often highlighting the super soft mattresses. The bedding is noted to be of high quality and the rooms are described as comfortable overall. However, some guests have mentioned issues such as beds being a little saggy or too soft in the middle and a few have pointed out discomfort due to old or damaged mattress springs. There are also remarks about the inconvenience of combining two single beds instead of providing a proper queen or king-sized bed. Despite these occasional critiques, the general consensus favors the beds' comfort, complemented by nice cushions and reasonable tariffs for the overall stay.
Cleanliness
The Fern-An Ecotel Hotel, Kochi sets a high standard for cleanliness, consistently impressing guests with its clean and comfortable rooms. Many reviews highlight the spotless condition of the accommodations, emphasizing that the rooms are well-kept and maintained to a high standard. The hotel as a whole is frequently described as very clean and well-maintained, both in the communal areas and within the individual rooms. The cleanliness extends to all areas, including the pool, which is maintained in pristine condition.
Guests often mention the prompt and excellent service provided by the housekeeping staff, who ensure that the neat environment is preserved throughout their stay. The overall property is described as both clean and beautiful with lush greenery adding to the serene atmosphere.
While some guests note areas for improvement such as gym facilities needing renovation and the corridor decor, the overwhelming sentiment is positive. The hotel's commitment to cleanliness is complemented by good service and a delightful breakfast buffet, making it a reliable choice for those prioritizing a hygienic and comfortable stay.
Staff
The Fern-An Ecotel Hotel, Kochi receives highly positive feedback regarding its staff, who stand out for their exceptional service and hospitality. Guests frequently highlight the friendliness, attentiveness and professionalism of the team. The staff is described as not only helpful and courteous but also remarkably accommodating and efficient in addressing requests and needs. The reception, housekeeping and restaurant teams come in for particular praise with individual staff members often being mentioned for their outstanding service.
The welcoming nature and polite demeanor of the staff significantly enhance the guest experience, making visitors feel special and well-cared for. Many reviews indicate that the staff are always ready to assist with booking tours or train tickets and they are well-trained to go the extra mile. This personal touch is often noted, adding a layer of warmth and hospitality that guests appreciate.
From the front desk to the dining areas, the staff's professional behavior and ability to provide prompt and friendly service leave a lasting impression on guests. Whether it's catering to dietary needs or ensuring the rooms are well-maintained and clean, the staff's dedication shines through. The exceptional service and supportive nature of the in-house team contribute to a memorable stay with many guests expressing gratitude for the courteous and kind treatment they received. Overall, the staff at The Fern-An Ecotel Hotel, Kochi play a crucial role in delivering a top-notch hotel experience with their unwavering commitment to excellence.
Wi-Fi
The Wi-Fi experience at The Fern-An Ecotel Hotel, Kochi presents a mixed bag but leans positively. Guests appreciate that there is free wifi throughout the property and many have found the coverage to be great with reliable and quick connectivity in several areas. The ability to connect TVs to online accounts like Netflix and access various streaming services such as Hotstar enhances the overall digital experience. However, some areas of the hotel show limited connectivity and occasional functionality issues, leading to slower speeds for some guests. Overall, the majority of feedback suggests that while there is room for improvement, the Wi-Fi at The Fern-An Ecotel Hotel, Kochi generally meets the needs of most travelers.
Spa
The spa at The Fern-An Ecotel Hotel, Kochi has garnered significant praise from guests for its excellent services and facilities. Many visitors found the spa massages to be amazing and very relaxing with specific commendations for divine Ayurvedic treatments. The massage facilities received high marks for their quality and the overall service was frequently described as excellent and professional. The resort's Ayurvedic treatments, especially those provided by skilled operators like Mr. Franklin, were highlighted as particularly rejuvenating.
Guests also appreciated the relaxing and peaceful environment of the spa, describing it as clean and pleasant, making it a lovely place to unwind. The head massages stood out and the provision of a meditation coach added to the holistic wellness experience. The property's spa facilities were often described as very good and highly recommended by those who visited.
Although one guest mentioned that the spa was not operational during their stay, the majority found their experience at the spa to be wonderful and thoroughly enjoyable. The reception staff's professionalism further enhanced the overall experience, making the spa at The Fern-An Ecotel Hotel, Kochi a standout feature often endorsed by guests.
Gym
The gym at The Fern-An Ecotel Hotel, Kochi has received praise for being well-maintained and equipped with excellent facilities. Many guests have complimented the gym services, describing them as good to very good. Despite being small, the gym is noted as lovely and offers essential exercise options.
However, some reviews mentioned limited options and ventilation issues. There were also instances where guests found the gym equipment rusty or reported the gym as unavailable. Despite these drawbacks, the gym's overall positive reception highlights its adequacy for basic fitness needs during a stay.
Pool
The pool at The Fern-An Ecotel Hotel, Kochi has been consistently praised by guests for its cleanliness and well-maintained condition. Many highlighted the pool as a delightful and fun aspect of their stay with terms like fantastic, excellent and exceptional frequently mentioned. The size of the swimming pool was appreciated, providing plenty of space for guests to enjoy. The outdoor pool area, surrounded by greenery, offers a beautiful and serene setting, enhancing the overall atmosphere of the hotel.
Guests found the pool area to be a highlight of the hotel, often described as lovely, marvellous and very nice. The provision of clean towels and comfortable sun loungers added to the poolside experience. While the water quality was generally good, a few reviews noted instances of cloudy water, though this did not significantly detract from the overall positive impression.
The poolside food and ambiance also received favorable comments, making it a pleasant spot to relax and unwind. The pool area itself was noted for being pretty and inviting with some guests mentioning its exceptional upkeep. However, some feedback suggested extending the pool hours beyond 7 pm to enhance guest convenience.
Though the pool does not have a designated kids' area, it remains a popular feature among families and solo travelers alike, contributing to the overall good facilities and fun experiences at The Fern-An Ecotel Hotel, Kochi.
Family
The Fern-An Ecotel Hotel, Kochi appears to be a highly regarded choice for families seeking a comfortable and engaging stay. Guests consistently highlight its family-friendly atmosphere and excellent facilities, which cater to both children and adults alike. Staff members are notably attentive, ensuring that the needs of families are met, from accommodating food preferences for kids to being overall supportive and responsive.
The environment is described as wonderful and welcoming, making it an ideal place for family activities. Many guests have fond memories of their children having a great time during their stay with fun and engaging experiences that left a positive impression on all family members involved.
The hotel is also praised for its suitability for not just families with young children but also families with older persons, indicating a broad appeal across age groups. Comfort seems to be a significant aspect of the stay with guests mentioning super comfy accommodations. All in all, The Fern-An Ecotel Hotel, Kochi provides an excellent, family-oriented experience that many families have loved and enjoyed.
5 Star
The Fern-An Ecotel Hotel, Kochi has garnered a reputation worthy of being called a five-star hotel with many guests praising it as even better than typical five-star resorts. The hotel lives up to and sometimes even exceeds the expectations of a five-star rating. Guests acknowledge the consistent five-star facilities in the rooms and describe the experience as high-end and magnificent, comparable to staying in a palace in Paris.
The value for money at The Fern-An Ecotel Hotel, Kochi is frequently highlighted, providing an affordable yet luxurious stay. Guests consistently report excellent food and commend the great service provided by the entire staff, from the front office to housekeeping and the restaurant team. These aspects contribute to a truly five-star experience, making it a top choice in Cochin for those seeking quality and attentive care.
Business
The Fern-An Ecotel Hotel, Kochi stands out as a prime choice for business travelers seeking convenience and efficiency. Many reviews emphasize its business-friendly services and ideal amenities for conducting work-related activities. The property’s neat and quiet environment, coupled with its close proximity to numerous offices on Wellingdon Island, makes it particularly convenient for those traveling for work.
Past guests have noted that The Fern-An Ecotel Hotel, Kochi provides an excellent environment to unwind after a busy day. The presence of a well-equipped and attractive business area adds to its appeal. Furthermore, the staff's promptness and high level of accommodation contribute to the positive experience, underscoring the hotel's commitment to providing amazing hospitality. Overall, The Fern-An Ecotel Hotel, Kochi remains a strong recommendation for those on business trips, offering the necessary facilities to support work events and activities effectively.
Outdoor Pool
The outdoor pool at The Fern-An Ecotel Hotel, Kochi receives high praise from guests who enjoyed their time in and around it. The pool area is frequently described as beautiful and wonderful, creating a welcoming atmosphere for visitors. Maintenance is clearly a priority, as the pool is consistently noted as being clean and well-maintained. Guests find the pool area to be a delightful retreat, providing an enjoyable experience and fun wading time. Overall, the outdoor pool facilities at The Fern-An Ecotel Hotel, Kochi contribute positively to the guest experience, making it a standout feature of the hotel.
Luxury
The Fern-An Ecotel Hotel, Kochi stands out as one of the most luxurious hotels in the area, providing guests with a memorable experience that rivals some of the finest establishments globally. With its five-star amenities and charming atmosphere, the hotel is often likened to a Parisian palace. It guarantees a comfy and plush stay, confirming its reputation as a five-star destination. Known as one of the oldest luxury hotels in Cochin, it impresses with a consistent dedication to guest care, making it a standout choice for travelers. Many guests consider it the best hotel they've ever visited, highlighting its exemplary standards in luxury hospitality.
Romantic
The Fern-An Ecotel Hotel, Kochi is celebrated for its romantic atmosphere, making it an ideal destination for couples seeking a tranquil getaway. The ambiance is notably calming, adding to the overall romantic vibe that guests often praise. The hotel’s staff enhances the experience with their friendliness and amazing hospitality, often going above and beyond to help guests, such as arranging surprises for partners. This empathy and attention to detail significantly contribute to the romantic setting. Guests frequently highlight how they felt transported to a romantic world during their stay. Situated on Wellington Island, the location itself is recognized for its calm and romantic appeal, providing a perfect backdrop for a memorable, intimate escape.
Yes, The Fern-An Ecotel Hotel, Kochi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Fern-An Ecotel Hotel, Kochi.
No, The Fern-An Ecotel Hotel, Kochi doesn't allow dogs.
No, parking facilities aren't available at The Fern-An Ecotel Hotel, Kochi.