Four Points Flex by Sheraton Koge
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Summary of reviewsFour Points Flex by Sheraton Koge garners mixed reviews, yet boasts several positive attributes that make it a notable choice for visitors. Its prime location stands out as a major advantage, offering close proximity to Køge’s city center, harbor, beach, grocery store and train station. This central position, complemented by ample free parking, facilitates easy exploration of the local attractions and nearby destinations, including Copenhagen.
Guests appreciate the friendly and service-minded staff, who are often described as welcoming and helpful, contributing positively to the overall experience. Breakfast at the hotel receives praise for its quality and freshness, though some find the variety limited and not always worth the extra cost. The breakfast room is noted for its cozy ambiance and the morning buffets are highlighted as a pleasant start to the day.
As for the rooms, feedback is polarized. While some guests commend the rooms for being clean, neat and furnished with very comfortable beds that enhance sleep quality, others note significant issues such as outdated decor, poor maintenance, noise and insufficient cleanliness. Problems like mold, musty smells and defective appliances have been recurring themes, indicating a need for renovation.
Cleanliness remains a concerning area with several guests pointing out dirt, mold and incomplete housekeeping. Despite the promise of renovation and the generally favorable assessment of bed cleanliness, the hotel currently struggles to meet consistent cleanliness standards.
Overall, Four Points Flex by Sheraton Koge offers a convenient and comfortable stay with an excellent location and friendly staff. However, it would greatly benefit from an upgrade in room quality and a more consistent approach to cleanliness to align with its three-star rating and meet guest expectations more effectively.
Categories
Guests appreciate the friendly and service-minded staff, who are often described as welcoming and helpful, contributing positively to the overall experience. Breakfast at the hotel receives praise for its quality and freshness, though some find the variety limited and not always worth the extra cost. The breakfast room is noted for its cozy ambiance and the morning buffets are highlighted as a pleasant start to the day.
As for the rooms, feedback is polarized. While some guests commend the rooms for being clean, neat and furnished with very comfortable beds that enhance sleep quality, others note significant issues such as outdated decor, poor maintenance, noise and insufficient cleanliness. Problems like mold, musty smells and defective appliances have been recurring themes, indicating a need for renovation.
Cleanliness remains a concerning area with several guests pointing out dirt, mold and incomplete housekeeping. Despite the promise of renovation and the generally favorable assessment of bed cleanliness, the hotel currently struggles to meet consistent cleanliness standards.
Overall, Four Points Flex by Sheraton Koge offers a convenient and comfortable stay with an excellent location and friendly staff. However, it would greatly benefit from an upgrade in room quality and a more consistent approach to cleanliness to align with its three-star rating and meet guest expectations more effectively.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Four Points Flex by Sheraton Koge enjoys a fantastic location that has garnered widespread appreciation from its guests. Centrally situated, the hotel offers convenient access to Køge’s city center, the harbor and the beach, making it ideal for travelers keen on exploring the local attractions. The presence of a grocery store, Netto, directly across the street adds to the convenience.
The close proximity to the train station and the main roads enhances connectivity, making it easy for guests to navigate the area and travel to nearby destinations, including Copenhagen. This accessibility is particularly beneficial for those arriving by ferry with the port only a short distance away.
Despite being centrally located, a few reviews mention noise issues due to the nearby train line and busy roads. Nonetheless, many guests appreciated the ample free parking and found the location to be quiet and calm, ideal for a restful stay.
In addition to the prime location, guests have praised the hotel's good value for money, friendly and service-minded staff and the delicious breakfast offerings. The well-maintained rooms, which are clean and equipped with excellent beds, contribute to the overall positive experience.
With its central location, convenient facilities and excellent service, Four Points Flex by Sheraton Koge stands out as a great choice for visitors looking to explore the charming town of Køge.
Four Points Flex by Sheraton Koge offers a varied breakfast experience according to guest reviews. Many guests appreciated the good to very good quality of the breakfast, praising it as nice and fresh with a lovely morning buffet. The breakfast room, though sometimes in the basement, is described as cozy and the public areas as lovely. The friendly staff also contributed positively to the overall breakfast experience.
However, several guests found the breakfast selection limited and considered it meager or basic with some even describing it as disappointing or unacceptable. Specific criticisms include a lack of variety, insufficient refilling of items and missing essentials like eggs, bacon or cheese. Some reviewers felt the breakfast was not worth the extra cost and noted issues like cold food, hard bread and inadequate service.
Overall, while many guests enjoyed a pleasant breakfast at Four Points Flex by Sheraton Koge, a recurring theme of insufficient variety and value for money suggests the need for some improvements.
Four Points Flex by Sheraton Koge, situated centrally in Køge, leaves guests with mixed feelings about its room quality. While some rooms are praised for being spacious, well-utilized and featuring amenities like a kitchen, the majority of reviews highlight substantial wear and tear. The overall sentiment is that the rooms are outdated and in desperate need of renovation with issues such as mold, musty smells and defective appliances like TVs and bedside lamps frequently noted. Maintenance concerns also extend to bathrooms, where poor drainage and broken fixtures are common complaints.
The comfort level of the rooms varies significantly. Some guests find the rooms neat, clean and sufficiently fresh upon arrival, whereas many others encounter dirty carpets, unkempt conditions and rooms that generally lack coziness and modern appeal. Noise is another issue with thin walls and proximity to train tracks or busy roads disrupting the stay for many.
Despite these drawbacks, the hotel boasts some positive aspects, including friendly and pleasant staff and a location that offers good accessibility to Køge. The breakfast service is also well-received. However, the consensus is clear that an upgrade of both the rooms and overall facilities would greatly benefit future guests.
Four Points Flex by Sheraton Koge has garnered a variety of opinions regarding its bedding with the overarching theme being quite positive. Many guests have praised the beds for being comfortable and conducive to a good night's sleep. Descriptors like super comfy, fairly new and lovely were frequently used, indicating a generally high level of satisfaction. Guests also appreciated the cleanliness of the beds, enhancing their overall stay experience. However, there were a few dissenting voices who found the beds either too soft or narrow and some felt the bedding was worn or uncomfortable. Despite these outliers, the consensus points to good, clean and comfortable beds, complemented by friendly staff, making the hotel a solid choice for travelers prioritizing a restful sleep.
Four Points Flex by Sheraton Koge presents a range of experiences for its guests with cleanliness being a notable concern for many. Despite the generally favorable mention of good beds and the hotel's promise of an upcoming renovation, several reviews highlighted significant cleanliness issues. Guests pointed out dirt in the corners of rooms, mold in shower curtains, stained bed linen and a general musty odor. The bathrooms, in particular, were often described as filthy with unpleasant smells and signs of wear. There were also reports of previous guests' items being left behind, incomplete trash removal and a lack of vacuuming.
While some guests found their surroundings clean and fresh, many felt that the overall standard of cleanliness did not meet expectations. The common sentiment was that the hotel was worn and in dire need of renovation. Furthermore, housekeeping seemed inconsistent with complaints about bloodstains on sheets, dirty pillowcases and visible signs of grime in various areas.
Although Køge as a destination received praise and the hotel promised all listed amenities, the issues related to cleanliness and maintenance posed significant drawbacks for many visitors.
Four Points Flex by Sheraton Koge's staff receives mixed reviews from its guests with many highlighting their friendliness and helpfulness. The reception team is noted for being particularly welcoming and accommodating, often assisting guests smoothly in English. They are frequently described as sweet, smiling and service-minded with guests appreciating their positive attitudes. The breakfast staff also earned marks for their efforts and morning buffets were noted as a fresh start to the day.
However, there are some criticisms regarding the availability and consistency of the service. Several guests mentioned that the reception closes earlier than advertised and that staff presence can be scarce, resulting in a reliance on self-service or check-in machines. Some encountered issues with unwelcoming or overwhelmed staff and there were instances where staff could not be found when needed. Despite these drawbacks, many still found the hotel's employees to be a positive aspect of their stay, contributing to an overall mixed but generally favorable impression of the service at Four Points Flex by Sheraton Koge.
Four Points Flex by Sheraton Koge presents a mixed experience for guests. It is often viewed as too expensive for the amenities provided with some remarking it offers poor value for money. While advertised as a Bed & Bike hotel, it disappoints cyclists with the lack of bike facilities. The friendly staff and some positive mentions of the value for the price point cannot entirely counterbalance concerns about the proximity to noisy train tracks and a general sense that the hotel's charm is fading. Although it may have had a higher rating in the past, maintenance issues detract from its current state, leading some to categorize it more closely to a hostel than a three-star hotel.
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Location
The close proximity to the train station and the main roads enhances connectivity, making it easy for guests to navigate the area and travel to nearby destinations, including Copenhagen. This accessibility is particularly beneficial for those arriving by ferry with the port only a short distance away.
Despite being centrally located, a few reviews mention noise issues due to the nearby train line and busy roads. Nonetheless, many guests appreciated the ample free parking and found the location to be quiet and calm, ideal for a restful stay.
In addition to the prime location, guests have praised the hotel's good value for money, friendly and service-minded staff and the delicious breakfast offerings. The well-maintained rooms, which are clean and equipped with excellent beds, contribute to the overall positive experience.
With its central location, convenient facilities and excellent service, Four Points Flex by Sheraton Koge stands out as a great choice for visitors looking to explore the charming town of Køge.
Breakfast
However, several guests found the breakfast selection limited and considered it meager or basic with some even describing it as disappointing or unacceptable. Specific criticisms include a lack of variety, insufficient refilling of items and missing essentials like eggs, bacon or cheese. Some reviewers felt the breakfast was not worth the extra cost and noted issues like cold food, hard bread and inadequate service.
Overall, while many guests enjoyed a pleasant breakfast at Four Points Flex by Sheraton Koge, a recurring theme of insufficient variety and value for money suggests the need for some improvements.
Rooms
The comfort level of the rooms varies significantly. Some guests find the rooms neat, clean and sufficiently fresh upon arrival, whereas many others encounter dirty carpets, unkempt conditions and rooms that generally lack coziness and modern appeal. Noise is another issue with thin walls and proximity to train tracks or busy roads disrupting the stay for many.
Despite these drawbacks, the hotel boasts some positive aspects, including friendly and pleasant staff and a location that offers good accessibility to Køge. The breakfast service is also well-received. However, the consensus is clear that an upgrade of both the rooms and overall facilities would greatly benefit future guests.
Beds
Cleanliness
While some guests found their surroundings clean and fresh, many felt that the overall standard of cleanliness did not meet expectations. The common sentiment was that the hotel was worn and in dire need of renovation. Furthermore, housekeeping seemed inconsistent with complaints about bloodstains on sheets, dirty pillowcases and visible signs of grime in various areas.
Although Køge as a destination received praise and the hotel promised all listed amenities, the issues related to cleanliness and maintenance posed significant drawbacks for many visitors.
Staff
However, there are some criticisms regarding the availability and consistency of the service. Several guests mentioned that the reception closes earlier than advertised and that staff presence can be scarce, resulting in a reliance on self-service or check-in machines. Some encountered issues with unwelcoming or overwhelmed staff and there were instances where staff could not be found when needed. Despite these drawbacks, many still found the hotel's employees to be a positive aspect of their stay, contributing to an overall mixed but generally favorable impression of the service at Four Points Flex by Sheraton Koge.
3 Star
No, Four Points Flex by Sheraton Koge doesn't have any pool.
No, a spa isn't available at Four Points Flex by Sheraton Koge.
No, Four Points Flex by Sheraton Koge doesn't allow dogs.
No, parking facilities aren't available at Four Points Flex by Sheraton Koge.
No, Four Points Flex by Sheraton Koge doesn't have a gym.
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