Alex Hotel
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Summary of reviewsAlex Hotel, located in the heart of Kohtla-Järve, boasts a highly praised and exceptionally convenient location. Its central placement provides easy access to shops, a gas station, local attractions like the oil shale museum and an ice rink, making it a perfect spot for visitors looking for nearby activities. This strategic positioning offers excellent value for money, making it a standout choice for travelers despite the town's limited tourist appeal.
The breakfast at Alex Hotel is frequently highlighted by guests as a hearty and delicious start to the day. It offers good variety with specific items like tasty pancakes earning notable mentions. The buffet-style breakfast is described as exceeding expectations with its abundance and richness, complemented by pleasant and helpful service.
Rooms at Alex Hotel are described as clean, spacious and warm with a cozy and tidy atmosphere. Guests appreciate the comfortable beds and the overall cleanliness, contributing to a pleasant stay. However, some concerns include thin walls, creaking floors and issues with temperature control during hot weather. Despite these drawbacks, the accommodations are generally satisfactory with room amenities meeting basic needs and presenting a comfortable budget-friendly option.
Cleanliness at Alex Hotel receives varied but generally positive remarks. Many guests find their rooms spacious, clean and well-maintained, helping to create a comfortable environment. However, isolated concerns about lapses in maintaining cleanliness standards indicate room for improvement.
The staff at Alex Hotel are significantly praised for their friendliness and exceptional service. The management and various teams are noted for their professionalism and dedication, contributing to a welcoming atmosphere. The hosting staff, housekeepers and bar personnel stand out for their responsiveness and politeness. While there are hints of inconsistencies among a few staff members, the overall consensus is that the staff's efforts significantly enhance the positive guest experience.
Beds at Alex Hotel generally receive positive feedback for their comfort, cleanliness and size. Families benefit from room arrangements that make it easier to look after children. Although some guests mention issues with cheap mattresses and lumpy pillows, the beds largely meet comfort expectations, providing a restful stay at a budget-friendly price.
Overall, Alex Hotel offers a strategically located and well-valued stay with commendable breakfast, clean and cozy rooms, friendly staff and comfortable beds, making it a favorable choice for travelers to Kohtla-Järve.
The breakfast at Alex Hotel is frequently highlighted by guests as a hearty and delicious start to the day. It offers good variety with specific items like tasty pancakes earning notable mentions. The buffet-style breakfast is described as exceeding expectations with its abundance and richness, complemented by pleasant and helpful service.
Rooms at Alex Hotel are described as clean, spacious and warm with a cozy and tidy atmosphere. Guests appreciate the comfortable beds and the overall cleanliness, contributing to a pleasant stay. However, some concerns include thin walls, creaking floors and issues with temperature control during hot weather. Despite these drawbacks, the accommodations are generally satisfactory with room amenities meeting basic needs and presenting a comfortable budget-friendly option.
Cleanliness at Alex Hotel receives varied but generally positive remarks. Many guests find their rooms spacious, clean and well-maintained, helping to create a comfortable environment. However, isolated concerns about lapses in maintaining cleanliness standards indicate room for improvement.
The staff at Alex Hotel are significantly praised for their friendliness and exceptional service. The management and various teams are noted for their professionalism and dedication, contributing to a welcoming atmosphere. The hosting staff, housekeepers and bar personnel stand out for their responsiveness and politeness. While there are hints of inconsistencies among a few staff members, the overall consensus is that the staff's efforts significantly enhance the positive guest experience.
Beds at Alex Hotel generally receive positive feedback for their comfort, cleanliness and size. Families benefit from room arrangements that make it easier to look after children. Although some guests mention issues with cheap mattresses and lumpy pillows, the beds largely meet comfort expectations, providing a restful stay at a budget-friendly price.
Overall, Alex Hotel offers a strategically located and well-valued stay with commendable breakfast, clean and cozy rooms, friendly staff and comfortable beds, making it a favorable choice for travelers to Kohtla-Järve.
Family Friendly Hotel
Guest Reviews
Situated in the heart of Kohtla-Järve, Alex Hotel boasts a highly praised and exceptionally convenient location. Guests frequently highlight its central placement, making it easy to access shops, a gas station and local attractions such as the newly furnished oil shale museum. The hotel is also conveniently close to an ice rink, enhancing its appeal for visitors seeking nearby activities. The hotel's central location ensures peace and quiet while offering easy accessibility and findability right by the main road. Despite the town's limited appeal to tourists, the location of Alex Hotel stands out, offering excellent value for money with its mix of central positioning and satisfactory services.
The breakfast at Alex Hotel consistently receives high praise from guests, who often describe it as hearty, delicious and plentiful. Many reviews highlight the good variety available with some mentioning specific items like tasty pancakes. The breakfast exceeds expectations for many, providing a surprisingly abundant and rich start to the day. Despite a few mentions of it being modest or meager, the majority of guests find it sufficient and satisfying with a buffet style that includes all the necessary items for a classic morning meal. Coffee quality is noted as drinkable and the service accompanying breakfast is frequently described as pleasant and helpful. Overall, guests enjoy a good, often excellent breakfast experience that complements their stay at the hotel.
Alex Hotel offers rooms that many guests have found to be clean, spacious and warm. Visitors frequently describe the lodging as cozy and tidy, highlighting the overall cleanliness as a significant positive aspect. Additionally, the beds are often noted for their comfort, contributing to an overall pleasant stay.
However, some concerns were mentioned that might affect the overall experience. Thin walls are a common issue with several guests reporting that they could hear noises from neighboring rooms and hallways, which could disrupt the peace and quiet. Other structural issues include creaking floors both in the rooms and the hallways, which also contribute to noise disturbances.
Temperature control appears to be another drawback. Guests who stayed during hot weather expressed discomfort due to the high temperatures inside the rooms, worsened by the lack of effective ventilation. Some also pointed out that opening windows to cool down the rooms led to unpleasant smells wafting in from outside.
Despite these concerns, many guests had a satisfactory experience with the room amenities, although a few mentioned the absence of certain conveniences such as hairdryers. Altogether, Alex Hotel provides basic, clean and comfortable accommodation, but with room for improvement in terms of noise reduction, temperature control and additional amenities.
Alex Hotel offers a range of bed options that have generally received positive feedback from guests. The beds are often described as comfortable, clean and large, which contribute to a restful stay. Families will appreciate that some rooms have beds close together, making it easier to keep an eye on children. Despite the overall comfort, there are mentions of cheap mattresses and occasional issues with cleanliness and comfort. Pillows also received some criticism for being lumpy. Nonetheless, the beds at Alex Hotel largely meet guests' comfort expectations at a budget-friendly price.
Alex Hotel receives varied reviews when it comes to cleanliness. On a positive note, many guests found their rooms to be spacious, clean and well-maintained. Words like "clean," "tidy," and "very clean" frequently appear, indicating a generally high standard of cleanliness in the rooms. Guests appreciated that everything necessary was in place and functional, contributing to a comfortable stay. The hotel is also praised for its good breakfast and clean floors with descriptions like clean, great location and clean and affordable suggesting that guests find value in their stay here.
However, it isn't all perfect as there are some negative comments regarding the cleanliness not being up to par in certain cases. Phrases such as cleanliness was poorly done and cleanliness is poor reflect that some guests were less satisfied. While the general standard appears to be good, it seems there may be occasional lapses in maintaining this level consistently.
Overall, Alex Hotel generally receives positive remarks for its cleanliness, but there are isolated concerns that suggest room for improvement.
Alex Hotel has garnered significant praise for its staff, described as consistently friendly and exceptionally pleasant. Guests have highlighted the superb service provided by both the management and various teams, noting their professionalism and dedication. The hosting staff, in particular, are commended for their responsiveness and politeness. Standout mentions include a very good morning shift worker, attentive receptionists and a super friendly and talkative hostess.
Despite language barriers, the staff's kindness and efforts shine through, making guests feel warmly welcomed. The housekeeping team is highlighted for their clean and diligent work and the bar staff are noted for their excellence. The overall hosting team is characterized by their willingness to go out of their way to assist with some being described as among the best encountered.
However, the reviews do hint at some inconsistencies with a few staff members perceived as less friendly or organized compared to their colleagues. Nonetheless, the general consensus is that Alex Hotel’s staff are very helpful, accommodating and contribute significantly to a positive guest experience.
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Location
Breakfast
Rooms
However, some concerns were mentioned that might affect the overall experience. Thin walls are a common issue with several guests reporting that they could hear noises from neighboring rooms and hallways, which could disrupt the peace and quiet. Other structural issues include creaking floors both in the rooms and the hallways, which also contribute to noise disturbances.
Temperature control appears to be another drawback. Guests who stayed during hot weather expressed discomfort due to the high temperatures inside the rooms, worsened by the lack of effective ventilation. Some also pointed out that opening windows to cool down the rooms led to unpleasant smells wafting in from outside.
Despite these concerns, many guests had a satisfactory experience with the room amenities, although a few mentioned the absence of certain conveniences such as hairdryers. Altogether, Alex Hotel provides basic, clean and comfortable accommodation, but with room for improvement in terms of noise reduction, temperature control and additional amenities.
Beds
Cleanliness
However, it isn't all perfect as there are some negative comments regarding the cleanliness not being up to par in certain cases. Phrases such as cleanliness was poorly done and cleanliness is poor reflect that some guests were less satisfied. While the general standard appears to be good, it seems there may be occasional lapses in maintaining this level consistently.
Overall, Alex Hotel generally receives positive remarks for its cleanliness, but there are isolated concerns that suggest room for improvement.
Staff
Despite language barriers, the staff's kindness and efforts shine through, making guests feel warmly welcomed. The housekeeping team is highlighted for their clean and diligent work and the bar staff are noted for their excellence. The overall hosting team is characterized by their willingness to go out of their way to assist with some being described as among the best encountered.
However, the reviews do hint at some inconsistencies with a few staff members perceived as less friendly or organized compared to their colleagues. Nonetheless, the general consensus is that Alex Hotel’s staff are very helpful, accommodating and contribute significantly to a positive guest experience.
No, Alex Hotel doesn't have any pool.
No, a spa isn't available at Alex Hotel.
No, Alex Hotel doesn't allow dogs.
No, parking facilities aren't available at Alex Hotel.
No, Alex Hotel doesn't have a gym.
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