Renai Hotel Kota Bharu
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Summary of reviewsRenai Hotel Kota Bharu enjoys a prime, city-center location, making it highly convenient for guests who value easy access to shops, supermarkets and key attractions. Just a 20-minute taxi ride from the airport, the hotel is ideally situated for exploring the main town and significant landmarks, including mosques. The general sentiment is that the location is optimal for both leisure and essential errands, offering a comfortable urban environment.
The breakfast at Renai Hotel Kota Bharu is a standout feature, praised for its variety, quality and delicious local Kelantanese dishes like laksam, nasi kerabu and teh tarik. Guests appreciate the extensive breakfast buffet, which also includes continental options and stands out for its excellent value for money. The dining area, freshly refurbished, contributes to a pleasant morning experience.
Dinner at the hotel continues the positive dining trend, featuring both local and Western dishes. The restaurant is known for its excellent Kelantanese food alongside crowd-pleasing Western options like sirloin steak and grilled salmon. Room service is also highlighted for its promptness and reasonable prices, adding convenience for in-room diners. Despite some minor areas for improvement, such as the taste of certain dishes, overall, the dining experience is satisfying.
Guest rooms receive consistent high marks for spaciousness, comfort and cleanliness. They are described as beautifully decorated and equipped with modern amenities like Smart TVs and large windows offering scenic views. Recent refurbishments ensure a fresh and modern ambiance with well-maintained bathrooms adding to the positive impressions.
Cleanliness is another strong point with most areas, including rooms and common areas, being described as tidy and well-maintained. Though there are occasional lapses, such as in certain bathrooms or carpets, the general feedback underscores a high standard of hygiene, contributing to guest comfort.
The staff at Renai Hotel Kota Bharu are frequently commended for their friendliness and attentiveness, contributing significantly to the hotel's reputation for great hospitality. They are proactive in ensuring a pleasant stay, demonstrating efficiency and a welcoming demeanor throughout the property.
The hotel’s wifi service is highly regarded, noted for being stable, fast and matching the expectations of a four-star establishment. While some technical issues connecting room TVs to the wifi were noted, they are relatively rare.
Fitness enthusiasts will find the gym at Renai Hotel Kota Bharu well-equipped and well-maintained. The facility is praised for its excellence and is appreciated for not being crowded, allowing for uninterrupted workouts.
The swimming pool receives mixed feedback, although many highlight positive aspects like the outdoor and heated sections, a children's pool and a Jacuzzi. The pool's good condition and warm water are noted, though some maintenance and chlorine smell issues were mentioned.
Parking offers a mixed bag with free and secured options available. However, limited spaces and somewhat confusing signage, especially in the basement, pose challenges. Valet parking is available but comes at an extra cost.
Renai Hotel Kota Bharu is particularly suitable for families, offering spacious family suites and a generally clean environment, which enhances the comfort for family stays. Despite some pool closure disappointments, the location and family-friendly amenities ensure a positive experience.
In summary, Renai Hotel Kota Bharu stands out for its prime location, exceptional breakfast and comfortable, clean rooms. The friendly and helpful staff significantly enhance the experience, making the hotel a preferred choice for both individual travelers and families seeking convenience, comfort and excellent service.
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The breakfast at Renai Hotel Kota Bharu is a standout feature, praised for its variety, quality and delicious local Kelantanese dishes like laksam, nasi kerabu and teh tarik. Guests appreciate the extensive breakfast buffet, which also includes continental options and stands out for its excellent value for money. The dining area, freshly refurbished, contributes to a pleasant morning experience.
Dinner at the hotel continues the positive dining trend, featuring both local and Western dishes. The restaurant is known for its excellent Kelantanese food alongside crowd-pleasing Western options like sirloin steak and grilled salmon. Room service is also highlighted for its promptness and reasonable prices, adding convenience for in-room diners. Despite some minor areas for improvement, such as the taste of certain dishes, overall, the dining experience is satisfying.
Guest rooms receive consistent high marks for spaciousness, comfort and cleanliness. They are described as beautifully decorated and equipped with modern amenities like Smart TVs and large windows offering scenic views. Recent refurbishments ensure a fresh and modern ambiance with well-maintained bathrooms adding to the positive impressions.
Cleanliness is another strong point with most areas, including rooms and common areas, being described as tidy and well-maintained. Though there are occasional lapses, such as in certain bathrooms or carpets, the general feedback underscores a high standard of hygiene, contributing to guest comfort.
The staff at Renai Hotel Kota Bharu are frequently commended for their friendliness and attentiveness, contributing significantly to the hotel's reputation for great hospitality. They are proactive in ensuring a pleasant stay, demonstrating efficiency and a welcoming demeanor throughout the property.
The hotel’s wifi service is highly regarded, noted for being stable, fast and matching the expectations of a four-star establishment. While some technical issues connecting room TVs to the wifi were noted, they are relatively rare.
Fitness enthusiasts will find the gym at Renai Hotel Kota Bharu well-equipped and well-maintained. The facility is praised for its excellence and is appreciated for not being crowded, allowing for uninterrupted workouts.
The swimming pool receives mixed feedback, although many highlight positive aspects like the outdoor and heated sections, a children's pool and a Jacuzzi. The pool's good condition and warm water are noted, though some maintenance and chlorine smell issues were mentioned.
Parking offers a mixed bag with free and secured options available. However, limited spaces and somewhat confusing signage, especially in the basement, pose challenges. Valet parking is available but comes at an extra cost.
Renai Hotel Kota Bharu is particularly suitable for families, offering spacious family suites and a generally clean environment, which enhances the comfort for family stays. Despite some pool closure disappointments, the location and family-friendly amenities ensure a positive experience.
In summary, Renai Hotel Kota Bharu stands out for its prime location, exceptional breakfast and comfortable, clean rooms. The friendly and helpful staff significantly enhance the experience, making the hotel a preferred choice for both individual travelers and families seeking convenience, comfort and excellent service.
Hotel for Honeymoon
This hotel offers a blend of rich Malay culture and modern luxury, featuring premier convention and wedding venues. It is strategically located in the heart of Kota Bharu's commercial and shopping district. The hotel also provides amenities such as an outdoor pool and diverse dining options, perfect for a memorable honeymoon experience.
Family Friendly Hotel
This hotel has a children's pool, an outdoor pool, and spacious rooms suitable for families. It is praised for cleanliness and friendly staff.
Hotel with Swimming Pool
The Renai Hotel Kota Bharu features the largest outdoor swimming pool in town, as well as a fitness center, steam rooms, a sauna, and a jacuzzi. It is also praised for its warm hospitality and excellent location.
Children's Pool Pool Swim Up Bar Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free WiFi in all rooms and public areas. It features spacious rooms, a fitness center, and a large swimming pool. Guests consistently praise the reliable internet connectivity and comfortable work environment.
Business Hotel
This hotel is suitable for business and leisure travelers, offering 298 rooms and suites. It features two levels of Club Floor with a dedicated club lounge, an Executive Floor, a Grand Ballroom equipped with LED screens and high-tech AV & lighting, and Platinum meeting rooms. It also offers multiple dining options.
Hotel with Parking
This hotel offers complimentary basement parking and valet parking is also available for a daily charge. Free parking is provided for guests.
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair accessible rooms, accessible bathrooms with roll-in showers, and accessible parking. It also provides an accessible path of travel and features braille or raised signage for enhanced navigation.
Hotel with Gym
This hotel features a gymnasium fitted with the latest exercise equipment. It also offers a sauna, jacuzzi, and an outdoor swimming pool, catering to both business and leisure needs. The fitness centre provides memberships for those wanting to take advantage of the facilities.
4-Star Hotel
Formerly known as The Grand Renai Hotel, it is located in the commercial and shopping district of Kelantan. The hotel offers an outdoor pool, multiple dining options, and tennis courts. The staff is very helpful, and the breakfast is well-received.
Hotel with Outdoor Pool
Renai Hotel Kota Bharu features an outdoor swimming pool with towels provided. The hotel also offers a fitness center, sauna, jacuzzi, and steam rooms for leisure.
Hotel with Children's Pool
This hotel provides a swimming pool area that includes a dedicated children's pool, ensuring younger guests have a specific and suitable place to swim.
Romantic Hotel
Hotel with Swim Up Bar
Guest Reviews
Renai Hotel Kota Bharu boasts a prime location that earns high praise from its guests. Nestled in the heart of the city, the hotel provides easy access to numerous shops, supermarkets and key attractions, making it a convenient choice for travelers. The strategic positioning allows for a quick stroll to nearby malls and a variety of dining options, while pharmacies and grocery stores are just around the corner. A taxi ride from the airport takes about 20 minutes, adding to the ease of arrival.
Situated centrally, the hotel ensures that guests can explore the main town and nearby interesting spots without hassle. Despite being right in town, visitors describe the environment as comfortable and favorable for both leisure and essential errands. The proximity to mosques and other significant places in Kota Bharu further adds to the hotel's appeal. In summary, the location of Renai Hotel Kota Bharu is ideal, providing seamless access to everything guests might need during their stay.
Renai Hotel Kota Bharu has garnered rave reviews for its breakfast offerings. Guests are consistently impressed with the variety and quality of the food available. The breakfast buffet is described as not only extensive but also delicious, featuring both local delicacies like laksam, nasi kerabu and roti titab, as well as continental options. Many found the selection to be among the best they've encountered in hotels with an assortment of healthy and traditional dishes that cater to a wide range of tastes.
The taste and variety of the local Kelantanese dishes receive particular praise, adding an authentic touch to the dining experience. Specific items such as kacang pool, cucur bawang, pudding jagung and teh tarik are highlighted as standout offerings. The overall quality of the breakfast spread consistently exceeds expectations, making it a significant highlight of a stay at the hotel.
Guests also appreciate the newly refurbished dining area, which adds to the pleasant breakfast experience. The ample choices ensure there's something for everyone, contributing to a satisfying and enjoyable start to the day. With consistent high marks for its delicious variety and excellent value for money, breakfast at Renai Hotel Kota Bharu is a notable feature that leaves a lasting impression on its guests.
Renai Hotel Kota Bharu offers a diverse dining experience that guests generally find impressive. The restaurant is well-regarded, serving excellent Kelantanese food choices alongside delightful Western options like superb sirloin steak and delicious grilled salmon. Diners consistently praise the delicious meals and value for money with generous portions that can help feed more than expected.
The hotel's room service receives commendations for being fast, reasonably priced and providing tasty food, making it a convenient option for in-room dining. Excellent hospitality and good customer service further enhance the dining experience, whether dining in the cafe, restaurant or through room service.
However, some reviews indicate that there is room for improvement, particularly with the taste of certain dishes and ensuring that main courses are served hot. Despite this, the place offers a satisfying dining experience overall with favorites such as delicious desserts and breakfast consistently delighting guests.
The rooms at Renai Hotel Kota Bharu consistently earn high marks from guests with many highlighting their spaciousness, comfort and cleanliness. The rooms are described as big, beautifully decorated and immaculately clean. Guests appreciate the tasteful interior design, comfortable beds and the inclusion of modern amenities like Smart TVs, hairdryers and irons. The presence of large windows offering impressive views of Kota Bharu adds to the overall appeal. Recent updates and refurbishments to many rooms ensure a fresh and modern environment. The rooms are also noted for being brightly lit and featuring convenient amenities such as main switch controllers by the bed. The bathrooms are big, clean and well-maintained, further contributing to a satisfying stay at the hotel. In summary, the rooms at this hotel provide a comfortable, spacious and aesthetically pleasing experience that meets or exceeds guest expectations.
Renai Hotel Kota Bharu consistently impresses guests with its comfortable and spacious bedding. Reviews frequently highlight the comfort of the beds, describing them as cozy, soft and super comfy. The quality of the mattresses and bedding is also noted, ensuring a restful night's sleep. Visitors appreciate the size of the beds, including large single beds and spacious twin beds, which can even accommodate a parent and small child comfortably.
Cleanliness is another positive aspect with guests mentioning good housekeeping and well-maintained rooms. While there are a few minor complaints about older beds and pillows that may need replacing, the overall feedback is highly favorable. The hotel seems committed to addressing any small issues promptly, contributing to the satisfaction of many guests.
Overall, travelers can expect a comfortable stay with ample bedding space, making Renai Hotel Kota Bharu a recommended choice for a good night's sleep.
Renai Hotel Kota Bharu receives high marks for its cleanliness from guests. Most rooms and common areas such as hallways and lobbies are consistently described as clean, tidy and fresh. Reviewers frequently mention that the rooms are spacious, well-lit and free from smoke, adding to their comfort. Bathrooms, too, often meet guests' expectations for cleanliness, contributing to an overall hygienic environment.
However, not all reviews are positive. Some areas, notably certain bathrooms and carpets, have been highlighted as needing more attention. Complaints about lingering smells and dirty windows indicate variability in the hotel's upkeep. Despite some mentions of the hotel feeling dated, cleanliness remains a strong point with phrases like cleanliness is perfection and overall very clean recurring often. Housekeeping generally receives praise, though there are instances where rooms were not vacuumed daily.
In conclusion, while Renai Hotel maintains a mostly pristine environment that satisfies most guests, there are occasional lapses in specific areas that could benefit from more focused cleaning efforts.
Renai Hotel Kota Bharu stands out for its remarkable staff, consistently praised for their welcoming and polite demeanor. Guest reviews frequently highlight the friendliness and helpfulness of the employees, noting that they often go above and beyond to ensure a pleasant stay. The staff's efficiency and attentiveness, particularly during check-ins, contribute to smooth and hassle-free experiences.
Front office employees have received commendation for their courteous and informative approach, offering valuable information about the hotel's facilities and addressing questions with a genuine smile. Housekeeping ensures rooms are meticulously maintained and demonstrates responsiveness to guest needs.
Guests also appreciate the quality service provided throughout the hotel with many mentioning the high level of hospitality. From the dining area to the reception, employees exhibit warm and courteous attitudes, fostering a welcoming atmosphere. The dedicated and responsible nature of the housekeeping staff merits special mention, along with the front desk staff's efforts to uphold the hotel's non-smoking policy.
While there have been isolated comments about slow service, these are outweighed by the overwhelmingly positive feedback regarding the helpful and considerate nature of the entire team. Overall, the staff at Renai Hotel Kota Bharu contribute significantly to the hotel's reputation for great hospitality, making it a favored choice for travelers seeking both comfort and excellent service.
Renai Hotel Kota Bharu generally offers impressive wifi services with many guests noting the good, stable and fast connection throughout their stay. Most reviews highlight the wifi as excellent and perfectly operational. Several guests found the wifi wicked fast, which caters well to various online needs. Additionally, Netflix is provided, though a few guests experienced challenges connecting the room TV to the wifi, preventing access to Netflix and other online movie channels. Overall, the wifi at Renai Hotel is highly regarded, matching the expectations of its four-star category.
Renai Hotel Kota Bharu offers complimentary gym facilities exclusively for in-house guests, making it an appealing choice for fitness enthusiasts. The gym is noted for being very well-equipped and in good condition, ensuring a quality workout experience. Reviews consistently highlight the gym's excellence and guests appreciate that it is not crowded, allowing for a more enjoyable and uninterrupted exercise session. Overall, visitors find the gym facilities at Renai Hotel Kota Bharu to be satisfactory and conducive to maintaining their fitness routines while traveling.
The swimming pool at Renai Hotel Kota Bharu receives mixed feedback from guests, though many highlight its positive aspects. The pool is described as superb, nice, good and great, suggesting a generally pleasant experience. It features both an outdoor section and a heated option, catering to different preferences. Additionally, there's a children's pool and a Jacuzzi, offering variety for families and relaxation seekers alike. Guests appreciate the pool's good condition and warm water, contributing to a comfortable swimming experience. While some reviews mention a strong chlorine smell and occasional maintenance issues, the overall sentiment affirms the pool as a key amenity with the gym and fitness facilities also garnering praise for being uncrowded and well-maintained.
Renai Hotel Kota Bharu offers a variety of parking options for its guests, including free parking and secured spots. Despite the convenience of having free parking, many guests have noted that parking space is limited, often making it difficult to find a spot. There is also basement parking, although it is described as quite dark and eerie with some confusion caused by insufficient signage at the B2 level.
Valet parking is an available option, but it comes with an additional charge. Some guests have remarked that the parking lot, shared with a shopping complex, can become quite congested, especially at the entrance. Access and safety are also highlighted with recommendations for access cards to improve security and convenience.
On a positive note, designated parking for customers does exist, though the lots are generally small and can be cramped. While more practical solutions could enhance the experience, the current setup remains functional for those visiting the hotel.
Renai Hotel Kota Bharu offers a comfortable and family-friendly environment, making it an excellent choice for a family stay. The family suite is highly praised, providing good room sizes that cater to both adults and children. The hotel is well-known for its great housekeeping and overall cleanliness, contributing to a pleasant family experience. Additionally, the variety of food menus adds an extra layer of convenience for families dining in.
Although there was a note of disappointment from some guests regarding the pool closure, the hotel still manages to impress with its great facilities suitable for family trips. The location is often highlighted as being convenient and family-oriented, encouraging many to consider staying at the Renai Hotel again for future family trips.
Location Show Map
Location
Situated centrally, the hotel ensures that guests can explore the main town and nearby interesting spots without hassle. Despite being right in town, visitors describe the environment as comfortable and favorable for both leisure and essential errands. The proximity to mosques and other significant places in Kota Bharu further adds to the hotel's appeal. In summary, the location of Renai Hotel Kota Bharu is ideal, providing seamless access to everything guests might need during their stay.
Breakfast
The taste and variety of the local Kelantanese dishes receive particular praise, adding an authentic touch to the dining experience. Specific items such as kacang pool, cucur bawang, pudding jagung and teh tarik are highlighted as standout offerings. The overall quality of the breakfast spread consistently exceeds expectations, making it a significant highlight of a stay at the hotel.
Guests also appreciate the newly refurbished dining area, which adds to the pleasant breakfast experience. The ample choices ensure there's something for everyone, contributing to a satisfying and enjoyable start to the day. With consistent high marks for its delicious variety and excellent value for money, breakfast at Renai Hotel Kota Bharu is a notable feature that leaves a lasting impression on its guests.
Dinner
The hotel's room service receives commendations for being fast, reasonably priced and providing tasty food, making it a convenient option for in-room dining. Excellent hospitality and good customer service further enhance the dining experience, whether dining in the cafe, restaurant or through room service.
However, some reviews indicate that there is room for improvement, particularly with the taste of certain dishes and ensuring that main courses are served hot. Despite this, the place offers a satisfying dining experience overall with favorites such as delicious desserts and breakfast consistently delighting guests.
Rooms
Beds
Cleanliness is another positive aspect with guests mentioning good housekeeping and well-maintained rooms. While there are a few minor complaints about older beds and pillows that may need replacing, the overall feedback is highly favorable. The hotel seems committed to addressing any small issues promptly, contributing to the satisfaction of many guests.
Overall, travelers can expect a comfortable stay with ample bedding space, making Renai Hotel Kota Bharu a recommended choice for a good night's sleep.
Cleanliness
However, not all reviews are positive. Some areas, notably certain bathrooms and carpets, have been highlighted as needing more attention. Complaints about lingering smells and dirty windows indicate variability in the hotel's upkeep. Despite some mentions of the hotel feeling dated, cleanliness remains a strong point with phrases like cleanliness is perfection and overall very clean recurring often. Housekeeping generally receives praise, though there are instances where rooms were not vacuumed daily.
In conclusion, while Renai Hotel maintains a mostly pristine environment that satisfies most guests, there are occasional lapses in specific areas that could benefit from more focused cleaning efforts.
Staff
Front office employees have received commendation for their courteous and informative approach, offering valuable information about the hotel's facilities and addressing questions with a genuine smile. Housekeeping ensures rooms are meticulously maintained and demonstrates responsiveness to guest needs.
Guests also appreciate the quality service provided throughout the hotel with many mentioning the high level of hospitality. From the dining area to the reception, employees exhibit warm and courteous attitudes, fostering a welcoming atmosphere. The dedicated and responsible nature of the housekeeping staff merits special mention, along with the front desk staff's efforts to uphold the hotel's non-smoking policy.
While there have been isolated comments about slow service, these are outweighed by the overwhelmingly positive feedback regarding the helpful and considerate nature of the entire team. Overall, the staff at Renai Hotel Kota Bharu contribute significantly to the hotel's reputation for great hospitality, making it a favored choice for travelers seeking both comfort and excellent service.
Wi-Fi
Gym
Pool
Parking
Valet parking is an available option, but it comes with an additional charge. Some guests have remarked that the parking lot, shared with a shopping complex, can become quite congested, especially at the entrance. Access and safety are also highlighted with recommendations for access cards to improve security and convenience.
On a positive note, designated parking for customers does exist, though the lots are generally small and can be cramped. While more practical solutions could enhance the experience, the current setup remains functional for those visiting the hotel.
Family
Although there was a note of disappointment from some guests regarding the pool closure, the hotel still manages to impress with its great facilities suitable for family trips. The location is often highlighted as being convenient and family-oriented, encouraging many to consider staying at the Renai Hotel again for future family trips.
Yes, Renai Hotel Kota Bharu has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Renai Hotel Kota Bharu.
No, Renai Hotel Kota Bharu doesn't allow dogs.
Yes, parking facilities are available at Renai Hotel Kota Bharu.
Yes, Renai Hotel Kota Bharu has a gym.
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