Shangri-La Rasa Ria, Kota Kinabalu

Kota Kinabalu, Pantai Dalit, Tuaran6.153766,116.148228(Show on Map)

8.9

Excellent

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Checkin - Checkout dates‌

Info

Set amidst a nature reserve, the hotel enchants endlessly with its natural magic.

Summary of reviews

Shangri-La Rasa Ria in Kota Kinabalu is a luxurious five-star hotel with exceptional service, facilities and food. The hotel is situated in a stunning location within a nature reserve with easy access to the beach, making it perfect for those seeking privacy and relaxation. Guests rave about the great breakfast, delicious buffet and unlimited options available at the Oceana Restaurant. The hotel offers a variety of room options for families and couples alike with spacious and well-appointed rooms. The staff go above and beyond to ensure their guests have an unforgettable experience with many guests praising the friendly and warm staff. The spa and pool are major highlights for guests with the pool featuring a water slide perfect for families with children. The hotel is also a great family-friendly resort with plenty of activities for kids. For a romantic getaway, guests can book a room in the Ocean Wing and enjoy the spa on their own private balcony. Despite some negative comments about the need for refurbishing and the food not being up to Shangri-La's five-star standards, the overall experience was excellent. Overall, Shangri-La Rasa Ria in Kota Kinabalu is a fantastic hotel that provides an extraordinary experience for its guests.

Categories

Golf

This resort features its own 18-hole championship golf course, the Dalit Bay Golf & Country Club, offering direct access to premier golf facilities. Guests can enjoy golfing amidst a scenic nature reserve setting.

Beachfront

Situated on Pantai Dalit, Tuaran, Kota Kinabalu, this resort offers a luxurious beachfront experience with stunning ocean views. Provides a wide range of amenities, including multiple dining options, a spa, and recreational activities, ensuring a memorable stay for families and couples.

Pool Water Slide

The hotel's pool features a water slide perfect for families with children. The pool is situated in a lovely location and nearby the beach.

Outdoor Pool

This resort features two expansive outdoor pools, a children's pool equipped with a waterslide, and offers exclusive private pool access for guests staying in the Ocean Wing. The pools are set within a nature reserve overlooking the South China Sea, enhancing the natural ambiance.

5 Star

This resort is known for its exceptional service, beautiful beachfront location, and spacious rooms. The resort also has a large nature reserve, multiple dining options, and various activities for families and couples, ensuring a luxurious and memorable stay.

Tennis

Located in Kota Kinabalu, this resort boasts tennis facilities along with its other luxury amenities. The combination of sports and relaxation makes it a popular choice.

Gym

Includes a fitness center among its many facilities. The resort is praised for its excellent breakfast options and overall experience.

Parking

This resort provides free self-parking onsite and includes an electric car charging station. Valet parking is also available, ensuring comprehensive and convenient parking solutions.

Business

This hotel provides conference and meeting venues with ballrooms and function rooms. It offers event planning and catering services. Shangri-La Rasa Ria provides unique team-building experiences and corporate events.

Pool

This resort offers an exceptional pool experience, featuring a large pool with a water slide, perfect for families. The location is near the beach, providing stunning views and a variety of activities for both children and adults. It also provides various kids' programs.

Pool Water Slide

Outdoor Pool

Romantic

The Ocean Wing suites offer private balconies with hot tubs, providing a luxurious and intimate experience. The resort has multiple restaurants, including Makan Street, offering a vibrant culinary experience. The hotel's location is described as very romantic, making it the perfect place for newlyweds.

Family

This resort offers a wide range of family-friendly amenities, including a kids' club, a children's pool with slides, and a game room. It features a three-kilometer private beach, a 26-hectare jungle reserve and the Cool Zone Kids Club with engaging playtime and supervised activities for children aged 4 to 12. It also provides access to the Rasa Ria Reserve After Dark – The Glow Experience, the Discovery Centre Forest Garden and Waterfall.

Spa

This deluxe resort includes a spa area and overlooks the China Sea. The Rasa Ria Reserve provides a unique connection to nature, enhancing the overall relaxation experience, in addition to the traditional spa treatments.

Honeymoon

This resort offers a secluded beachfront location, multiple dining options, and a variety of activities perfect for a romantic and memorable honeymoon. The Ocean Wing provides extra privacy and luxury with personalized service and exclusive amenities.

Sustainability Journey

This resort holds multiple certifications, including ISO 20121 for sustainable event management, ISO 14001:2015 for environmental management, and ISO 22000:2018 for food safety. It actively reduces carbon emissions, enhances energy efficiency with rooftop solar installations, and has banned plastic straws and stirrers since 2019. The resort also minimizes food waste through donations, energy recovery, and composting, and prioritizes local and seasonal ingredient sourcing.

Beach

Located on Dalit Bay, this resort boasts a long stretch of private beach, providing ample space for relaxation and water sports. It includes a nature reserve with Orangutans, combining a beach vacation with wildlife encounters.

Luxury

Accessible

Yoga

Room Types

Garden Wing Deluxe Double Room with Sea ViewDecorated in earthy colors, this elegant double room has a private balcony that overlooks the South China Sea. It is fitted with a flat-screen TV and air conditioning. The en suite bathroom comes with luxury Shangri-La toiletries. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Deluxe Twin Room Decorated in earthy colors, this elegant twin room has a private balcony that overlooks the rainforest. It is fitted with a flat-screen TV and air conditioning. The en suite bathroom comes with luxury Shangri-La toiletries. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Deluxe King RoomDecorated in earthy colors, this elegant twin room has a private balcony that overlooks the rainforest. It is fitted with a flat-screen TV and air conditioning. The en suite bathroom comes with luxury Shangri-La toiletries. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Deluxe Twin Room with Sea ViewDecorated in earthy colors, this elegant twin room has a private balcony that overlooks the South China Sea. It is fitted with a flat-screen TV and air conditioning. The en suite bathroom comes with luxury Shangri-La toiletries. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Executive SuiteThis suite features a balcony, cable TV and bathrobe. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Deluxe Family RoomThis family room features a balcony, seating area and kitchenware. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Junior Suite Garden View King Room This air-conditioned king room features a private balcony that opens up to views of the South China Sea across landscaped gardens and fitted with an outdoor bathtub. It is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Benefits include: - Daily buffet breakfast for 2 persons - Exclusive arrival through private lobby with check-in facilities - Minibar, upon arrival - Exclusive access to the private pool, spa bath and garden area - Personalized pillow menu The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Junior Suite Garden View Twin RoomThis air-conditioned twin room features a private balcony that opens up to views of the South China Sea across landscaped gardens and fitted with an outdoor bathtub. It is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Benefits include: - Daily buffet breakfast for 2 persons - Exclusive arrival through private lobby with check-in facilities - Minibar, upon arrival - Exclusive access to the private pool, spa bath and garden area - Personalized pillow menu The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Junior Suite Sea View King Room This air-conditioned king room features a private balcony that opens up to views of the South China Sea across landscaped gardens and fitted with an outdoor bathtub. It is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Benefits include: - Daily buffet breakfast for 2 persons - Exclusive arrival through private lobby with check-in facilities - Minibar, upon arrival - Exclusive access to the private pool, spa bath and garden area - Personalized pillow menu The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Junior Suite Sea View Twin RoomThis air-conditioned twin room features a private balcony that opens up to views of the South China Sea across landscaped gardens and fitted with an outdoor bathtub. It is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Benefits include: - Daily buffet breakfast for 2 persons - Exclusive arrival through private lobby with check-in facilities - Minibar replenished daily - Exclusive access to the private pool, spa bath and garden area - Personalized pillow menu The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Superior Rainforest King RoomThis double room has a balcony, sofa and bathrobe. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Garden Wing Superior Rainforest Twin RoomThis twin room features a balcony, view and electric kettle. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Junior Suite Family Room Benefits include: - amenities and welcome packs for the whole family - Daily buffet breakfast for 2 adults 3 children - Exclusive arrival through private lobby with check-in facilities - Minibar, upon arrival - Exclusive access to the private pool, spa bath and garden area - Personalized pillow menu. The meal plan is strictly maximum of 2 adults and 2 children below 6 years old. Additional charges will be applied at the hotel.

Ocean Wing Executive SuiteThis air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Guest Reviews

8.9

Excellent

Review Summaries

Location

The Shangri-La Rasa Ria in Kota Kinabalu boasts a stunning location set within a nature reserve with easy access to the beach. It is a quiet and peaceful area to catch a beautiful sunset from the balcony of your ocean wing unit. While parking may be limited and the spaces narrow, the hotel offers shuttle buses to the city center and shopping mall and can even arrange affordable transportation upon request. Wildlife enthusiasts will appreciate the great location for observing animals in their natural habitats. The hotel is secluded and far from the nearest town, making it perfect for those seeking privacy and relaxation. Despite a few negative comments regarding the remoteness and filthy beach, the majority of guests praise the beautiful location and breathtaking sea view.

Breakfast

Guests at Shangri-La Rasa Ria in Kota Kinabalu rave about the great breakfast, delicious buffet and unlimited options available at the Oceana Restaurant. The dining experience is fantastic with superb choices and great service. The breakfast buffet is exceptional with fresh and tasty made-to-order items, including coffee that guests love. Though some feel the breakfast food is just average and of variable quality, most agree that the variety and selection of food is incredible. However, the limited choices and semi-buffet style might not appeal to everyone. While indoor seats are too cold, outdoor seating is limited. Some guests suggest a change in breakfast type bi-daily for more variety, but overall, guests are satisfied with the delicious breakfast and friendly services offered.

Dinner

Guests gave mixed reviews about the dinner options at the Shangri-La Rasa Ria in Kota Kinabalu. While some praised the Tepi Laut buffet as fantastic and enjoyed Malay night, others felt the dining options were limited. The Indian restaurant was closed for renovation and some felt that the international buffet was underwhelming compared to the Tepi Laut buffet. However, guests generally had positive things to say about the quality and taste of the food, including the a la carte restaurants. Some also noted that the prices of food in the hotel were generally higher compared to outside options. Vegetarian options were also reportedly limited. Service in the buffet restaurant during dinner could use improvement, according to some guests. Some also suggested that the hotel should sell simple food in addition to the more upscale options.

Rooms

The Shangri-La Rasa Ria in Kota Kinabalu offers a variety of room options for families and couples alike. Some guests mention that the rooms are spacious and well-appointed with comfortable bedding and luxurious amenities, while others note that some of the rooms in the Garden Wing are showing their age and could use a renovation. The hotel offers ocean view rooms with private bathtubs and some junior suites even come with a spa on the balcony. Some guests report issues with room cleanliness and maintenance, but the hotel staff is quick to address these concerns. Despite some minor issues, the overall consensus is that the rooms at the Shangri-La Rasa Ria are spacious and comfortable with great views and amenities to make for an enjoyable stay.

Beds

The beds at Shangri-La Rasa Ria in Kota Kinabalu are receiving high praise from guests. Reviews have noted that the beds in the hotel are huge and very comfortable with some guests even mentioning that they can fit four adults easily. Guests appreciate the spaciousness and cleanliness of the hotel rooms, making for a relaxing sleep experience. Additionally, the hotel offers guests special touches such as "Happy Birthday" messages on the beds. Despite some negative reviews of bed bugs and sinking mattresses, the majority of guests find the beddings to be really comfortable. Overall, the beds at Shangri-La Rasa Ria in Kota Kinabalu are highly recommended and provide a superb sleep experience.

Cleanliness

Located in Kota Kinabalu, the Shangri-La Rasa Ria offers a beautifully maintained hotel with grounds that are meticulously taken care of. Guests have praised the adequate cleanliness of the hotel and its rooms, praising the daily turn down service and friendly staff. However, a few guests have noted some cleaning issues, including a dusty room upon arrival and mold in the shower curtain. Some guests also mentioned specific areas that were not cleaned properly, such as cups and spoons in the room and the telephone. The private pool tiles and balcony area were stained for some guests, but the hotel's clean sandy beach was a highlight for many. Overall, the hotel's cleanliness is widely praised, though some minor areas for improvement were noted.

Staff

The staff at Shangri-La Rasa Ria in Kota Kinabalu go above and beyond to ensure their guests have an unforgettable experience. From the extra friendly and warm staff, to the professional and accommodating receptionist, the courtesy and helpfulness of the staff is consistently praised in guest reviews. The amazing, well-trained and always smiling staff are dedicated to ensuring a comfortable and stress-free stay for guests. Special shout-outs are given to specific staff members, such as Dylan from the Sampan bar, Isaac, Zaki the shuttle bus driver and Edlay for arranging rental car services. The staff are also knowledgeable about dietary needs and able to accommodate. With helpful and kind service throughout and a welcoming atmosphere, the friendliness of the staff is what makes Shangri-La Rasa Ria a truly fantastic hotel.

Spa

The spa at Shangri-La Rasa Ria in Kota Kinabalu received glowing reviews from guests who had a body massage with comments like "amazing" and "spa on the balcony." Although some noted that the massage services were located in the golf club and not within walking distance, this didn't detract from the overall experience. One guest did mention some inconvenience with billing, but this was resolved. Another guest recommended trying the spa's jacuzzi, describing it as "the best." Overall, the spa at Shangri-La Rasa Ria was highly praised and worth visiting.

Pool

The pool at Shangri-La Rasa Ria in Kota Kinabalu is a major highlight for guests. They praise the lovely, clean and warm swimming pool, as well as the great pool for kids. The facilities are excellent and many guests appreciate the buggy service offered. There are also plenty of sunbeds available. Some guests enjoy the water slides and kid-friendly programs, while others prefer to simply laze around by the pool area. The beach is also great and clean and the hotel offers a good selection of water sport activities. Some guests note that the pool and breakfast areas can be crowded, but overall everything here is perfect.

Beach

The beach at Shangri-La Rasa Ria, Kota Kinabalu has been described as beautiful, huge and excellent with a nice location and stunning sunset views. Some guests observed notices of sandfly risks in the beach vicinity, but others appreciated the large, private beach and the surfing instructor. However, a few guests mentioned rubbish floating around and some labeled the beach as dirty. Despite this, many found the beach and sea very nice with a beautiful backdrop and the hotel was described as being situated at a very beautiful beach. Although the beach was too big for a few guests and there were warnings of jellyfish and undercurrents, there are loads of activities to keep any traveler busy. While some recommended shorter stays due to the remoteness of the location, everything in this hotel is perfect for those looking for a nice beachfront with beautifully laid out benches for relaxing, water sports activities and nature experiences.

Family

The Shangri-La Rasa Ria in Kota Kinabalu is a great family-friendly resort with plenty of activities for kids. The free kids club and games room were a hit with many families, as was the large swimming pool and playground. The hotel also offers a range of activities for both kids and adults, including water sports and ATV rides. The ocean wing junior suite family room is spacious enough to accommodate families of four and the resort is accommodating and safe for children. Despite some guests reporting issues with missing amenities in their rooms or sand fly bites, many families have enjoyed their stay here and praised the hotel for its numerous activities and family-friendly atmosphere. For some guests, the Shangri-La Rasa Ria has become their go-to spot for family celebrations and holidays.

5 Star

Shangri-La Rasa Ria in Kota Kinabalu is a top-notch five-star hotel with exceptional service, facilities and food. While some guests noted that the lobby toilets were not up to five-star standards, the majority of reviews were overwhelmingly positive. Many guests even compared their experience at Shangri-La to other hotels in Kota Kinabalu and found it to be far superior. The hotel is perfect for a relaxing and natural getaway with luxurious amenities and fantastic customer service. Some guests even declared that this is the best hotel they've ever stayed at. The hotel is well-deserving of six stars and many happy customers plan to return.

Pool Water Slide

At the Shangri-La Rasa Ria in Kota Kinabalu, guests rave about the hotel's pool which features a water slide perfect for families with children. The pool is situated in a lovely location and nearby the beach. Kids love the slides and even if English is not spoken, there are plenty of fun kids programs to keep the whole family entertained. Although some mention that the water slide is short, guests can also bring tubes for added excitement. Overall, the pools are highly recommended and make for a great addition to any family vacation.

Luxury

The stay at Shangri-La Rasa Ria in Kota Kinabalu offers a luxurious experience of top-of-the-line amenities, including quality branded toiletries, spacious rooms with a spa on the balcony and beautiful facilities. Despite some negative comments about the need for refurbishing and the food not being up to Shangri-La's five-star standards, the overall experience was excellent. The Ocean Wing junior suite is highly recommended, but some reviews found it overrated. Nevertheless, the resort provides extraordinary facilities and a fantastic way to relax in luxurious conditions.

Romantic

If you're looking for a romantic getaway, look no further than the Shangri-La Rasa Ria in Kota Kinabalu. Many guests have raved about the beauty of this hotel with its stunning beach and lovely views. For a truly special experience, book a room in the Ocean Wing and enjoy the spa on your own private balcony. While some have had issues with the food and service at the romantic beach dinner, overall, the hotel has exceeded guests' expectations when it comes to romance. However, it's important to note that not all rooms or areas of the hotel are created equal with some guests feeling that the Garden Wing overshadowed the supposedly exclusive Ocean Wing. Despite a few negative reviews, the overwhelming sentiment is that this hotel is the perfect destination for a romantic retreat.

FAQ

Yes, Shangri-La Rasa Ria, Kota Kinabalu has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Shangri-La Rasa Ria, Kota Kinabalu.

No, Shangri-La Rasa Ria, Kota Kinabalu doesn't allow dogs.

Yes, parking facilities are available at Shangri-La Rasa Ria, Kota Kinabalu.

Yes, Shangri-La Rasa Ria, Kota Kinabalu has a gym.

Location

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