Southern Star, Mysore stands out as an exceptional accommodation choice in the heart of the city. Its prime location on NH 275 offers convenient access to significant attractions like Mysore Palace, Jagmohan Art Gallery and St. Philomena’s Church. Guests appreciate its proximity to the railway station, local markets and dining venues, making city exploration seamless and enjoyable. The hotel manages to maintain a peaceful ambiance despite its central location, providing a serene retreat after a day of sightseeing.
Guests commend the hotel's atmosphere, characterized by its spacious and clean rooms. Modern amenities such as a swimming pool and gym add to the comfort and convenience. The breakfast buffet receives high praise for its extensive, diverse and delicious offerings, notably the authentic Indian cuisine and desserts. Although some minor issues like limited non-veg options and occasional crowding are noted, the overall breakfast experience is highly positive.
Evening dining options, particularly the poolside dinner and the Gardenia restaurant, are appreciated for their ambiance. However, some guests found the food quality inconsistent and the menu somewhat repetitive. Service during dinner has received mixed reviews with some guests noting slow service. Despite this, the enjoyable dining ambiance stands out.
The rooms at Southern Star, Mysore are frequently highlighted for their spaciousness, cleanliness and comfort. Guests enjoy the modern amenities, comfortable beds and beautiful views. Although some rooms show signs of wear, the overall experience remains positive with mentions of beautifully furnished and well-maintained accommodations.
Cleanliness is a notable strength with the property being described as well-kept and hygienic. The housekeeping service is appreciated, though occasional lapses are reported. Areas such as the lobby, pool and lawn maintain a high standard of cleanliness, contributing to a comfortable stay.
The staff at Southern Star, Mysore, generally receive favorable reviews for their professionalism, friendliness and responsiveness. Notable mentions go to several individuals for their outstanding service. However, some guests have pointed out the need for improvements in hospitality skills at the reception and front desk with instances of unwelcoming behavior and slow responses noted.
The hotel's complimentary wifi services face some criticism due to slow speeds and connectivity issues. The initial process to connect to the wifi also requires improvement. On the other hand, the spa services, including the unique fish spa, offer a relaxing experience despite occasional maintenance issues and unavailability of certain options. The gym receives mixed feedback with guests finding it small and in need of better maintenance.
The pool area is a highlight, praised for its size, cleanliness and enjoyable atmosphere. The presence of a children's pool and the poolside restaurant enhance the experience, making it family-friendly. The ample, safe and secure parking facilities are also well-regarded.
Families find Southern Star, Mysore extremely accommodating, offering amenities such as a well-maintained pool, baby high chairs and interconnected rooms. The staff’s welcoming and polite demeanor adds to the positive family experience. Comfortable beds also contribute to a restful stay with many guests highlighting their cozy and relaxing nature.
In summary, Southern Star, Mysore offers a blend of excellent location, comfortable and clean rooms, quality amenities and generally positive service, making it a preferred choice for tourists and families visiting Mysore.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Krishnarajasagara