Hotel Mercure Krynica Zdrój Resort&Spa
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Summary of reviewsHotel Mercure Krynica Zdrój Resort & Spa offers a delightful blend of tranquility and convenience, located near a serene forest yet within a short, manageable walking distance to the city center. Guests particularly appreciate its proximity to hiking trails and slopes in Tylicz and Słotwiny, making it an ideal spot for outdoor enthusiasts.
The hotel excels in its breakfast offerings, providing a wide selection of delicious dishes, including hot meals, healthy options and exceptional coffee and juices. This, combined with an overall pleasant atmosphere, friendly staff and maintained facilities, significantly enhances the guest experience.
Dining at the hotel receives commendation for its high-quality and well-presented dishes, although some guests reported occasional issues such as long wait times and meals being overly oily or burnt. The food quality generally receives positive feedback, making the dining experience enjoyable for most.
Guests often praise the hotel's rooms for their spaciousness, cleanliness and comfort. The large, modern rooms come well-equipped with air conditioning, balconies and sizable bathrooms. Although some feel that decorative elements could be refreshed, the overall ambiance is quiet and peaceful, ensuring a restful stay.
Cleanliness is a strong point for the hotel with many guests citing the spotless and well-maintained rooms and facilities. Daily cleaning services are appreciated, although a few isolated incidents of missed cleaning were mentioned.
The hotel's staff consistently receive high marks for their friendliness, professionalism and helpfulness. Guests highlight the exceptional service provided, especially noting the cheerful and competent team contributing to a welcoming atmosphere.
The spa area is highly regarded, featuring an extensive range of services and professional treatments in a clean and well-maintained environment. The large, warm and unchlorinated swimming pool, along with a variety of relaxing amenities such as a Jacuzzi and monkey grove, add to the appeal.
Families find the hotel particularly suitable with well-appointed family areas, a children's paddling pool and indoor playroom. A dedicated caretaker and child animator enhance the family-friendly atmosphere, making it an ideal choice for vacations with young children.
Parking options are well-received with secure underground parking providing convenience and security, although it comes with an additional fee.
The beds in the rooms offer mixed comfort levels with many finding them very comfortable but some guests noting the mattresses may be too soft for those preferring firmer surfaces.
Overall, Hotel Mercure Krynica Zdrój Resort & Spa delivers a satisfactory four-star experience, combining excellent location, delicious breakfast, clean and spacious rooms, friendly staff and comprehensive family and spa amenities. Despite occasional minor shortcomings, the majority of guests report an enjoyable and positive stay.
Categories
The hotel excels in its breakfast offerings, providing a wide selection of delicious dishes, including hot meals, healthy options and exceptional coffee and juices. This, combined with an overall pleasant atmosphere, friendly staff and maintained facilities, significantly enhances the guest experience.
Dining at the hotel receives commendation for its high-quality and well-presented dishes, although some guests reported occasional issues such as long wait times and meals being overly oily or burnt. The food quality generally receives positive feedback, making the dining experience enjoyable for most.
Guests often praise the hotel's rooms for their spaciousness, cleanliness and comfort. The large, modern rooms come well-equipped with air conditioning, balconies and sizable bathrooms. Although some feel that decorative elements could be refreshed, the overall ambiance is quiet and peaceful, ensuring a restful stay.
Cleanliness is a strong point for the hotel with many guests citing the spotless and well-maintained rooms and facilities. Daily cleaning services are appreciated, although a few isolated incidents of missed cleaning were mentioned.
The hotel's staff consistently receive high marks for their friendliness, professionalism and helpfulness. Guests highlight the exceptional service provided, especially noting the cheerful and competent team contributing to a welcoming atmosphere.
The spa area is highly regarded, featuring an extensive range of services and professional treatments in a clean and well-maintained environment. The large, warm and unchlorinated swimming pool, along with a variety of relaxing amenities such as a Jacuzzi and monkey grove, add to the appeal.
Families find the hotel particularly suitable with well-appointed family areas, a children's paddling pool and indoor playroom. A dedicated caretaker and child animator enhance the family-friendly atmosphere, making it an ideal choice for vacations with young children.
Parking options are well-received with secure underground parking providing convenience and security, although it comes with an additional fee.
The beds in the rooms offer mixed comfort levels with many finding them very comfortable but some guests noting the mattresses may be too soft for those preferring firmer surfaces.
Overall, Hotel Mercure Krynica Zdrój Resort & Spa delivers a satisfactory four-star experience, combining excellent location, delicious breakfast, clean and spacious rooms, friendly staff and comprehensive family and spa amenities. Despite occasional minor shortcomings, the majority of guests report an enjoyable and positive stay.
Hotel for Honeymoon
As a resort and spa, it provides a comprehensive honeymoon experience. The Mercure brand ensures quality and comfort, making it a reliable choice for a romantic getaway.
Hotel with Spa
Located in Krynica Zdrój, this hotel offers a range of spa treatments and facilities. It is known for its relaxing atmosphere and focus on wellness, providing a comfortable and rejuvenating stay. The hotel also offers a variety of activities to complement the spa experience.
Family Friendly Hotel
This hotel provides resort-style amenities, including spa services, making it suitable for families seeking relaxation and recreation.
Dog Friendly Hotel
This hotel offers pet-friendly rooms.
Hotel with Swimming Pool
The hotel offers free access to a swimming pool with a children's pool and a fitness center. There is also a sauna complex available at a surcharge. The pool area is praised for being warm and unchlorinated.
Heated Pool Indoor Pool Children's Pool
Hotel with Parking
Located in the resort town of Krynica Zdrój, this hotel provides parking options for guests seeking relaxation and treatments.
Accessible Hotel
Hotel Mercure Krynica Zdrój Resort&Spa is friendly to disabled guests and has a ramp for wheelchairs. Some rooms are adapted for disabled people.
Hotel with Gym
This hotel provides free access to a swimming pool, children's pool, and a fitness center. It also offers a spa and wellness center, along with a unique sauna complex for an additional fee.
4-Star Hotel
This hotel offers comfortable, spacious rooms and fully equipped meeting facilities. Guests can enjoy amenities such as an indoor pool, spa and wellness center, fitness center, and on-site dining.
Hotel with Children's Pool
This hotel features a heated indoor swimming pool with a dedicated children's paddling pool. It is explicitly described as family-friendly and offers childcare facilities and a children's playground.
Hotel with Indoor Pool
The hotel boasts a heated indoor swimming pool, a jacuzzi, a sauna, and a children's pool. The inclusion of a heated pool and a dedicated children's area enhances the comfort and family-friendliness of the indoor pool facilities.
Hotel with Heated Pool
Part of the well-known Mercure brand, this hotel offers a resort-style experience with a dedicated spa area and heated pool. It's designed for relaxation and caters to families and individuals seeking a spa getaway.
Romantic Hotel
Guest Reviews
Hotel Mercure Krynica Zdrój Resort & Spa boasts an excellent location, marrying the serenity of a peaceful setting near the forest with the convenience of being close to the city center. Guests appreciate that the hotel is not far from the city center with some noting it is within a manageable walking distance of about 15 minutes to the main promenade. The location is highlighted as being very good with proximity to hiking trails and a quiet environment near Góra Parkowa.
Convenient access to the slopes in Tylicz and Słotwiny also adds to the hotel's appeal, especially for those who enjoy outdoor activities. The area offers the best of both worlds: seclusion and tranquility, yet with easy access to urban amenities. Overall, visitors find the hotel beautifully situated, providing both quiet and convenience.
Hotel Mercure Krynica Zdrój Resort&Spa is highly praised for its breakfast offerings. Guests consistently describe the breakfasts as very tasty with many noting the wide selection of delicious dishes available. There is a general consensus on the quality and diversity of the breakfast, although a few reviewers mentioned that on some days, the selection could be monotonous. However, even these guests acknowledged the tastiness of the dishes.
The breakfast buffet features an abundant variety of high-quality products, ensuring there is something for everyone. Some guests noted that the breakfast includes a good choice of hot dishes, healthy options and very good coffee and juices.
In addition to the breakfast, other aspects such as the hotel's pleasant and comfortable atmosphere, friendly staff, clean and spacious rooms, a well-maintained swimming pool, spa area and sauna received positive mentions. Overall, the breakfast experience at Hotel Mercure Krynica Zdrój Resort&Spa is a standout feature, enhancing the overall stay for many guests.
Hotel Mercure Krynica Zdrój Resort & Spa features a dining experience that predominantly receives praise for its excellent cuisine and delicious offerings. Guests have noted that the dishes served are well presented and of very good quality with some describing the food as exceptional. However, there are a few criticisms regarding the dining experience. Issues such as lengthy wait times for food, dishes that are excessively oily and instances of burnt meals have been reported. Additionally, some guests found the additional costs for lunches and dinners to be on the expensive side. Despite these concerns, the overall consensus leans towards a positive assessment of the food with many guests enjoying their meals at the hotel's restaurant.
The rooms at Hotel Mercure Krynica Zdrój Resort&Spa are often praised for their spaciousness, cleanliness and comfort. Guests frequently mention the large and modern rooms, many of which come equipped with air conditioning, two balconies and sizable bathrooms. The rooms are clean with pleasant and simple decor, although some guests note that the decorations could use a refresh and appear worn-out. Families appreciate the large room areas, though some feel that family rooms could be bigger.
The overall ambiance is quiet and peaceful, contributing to a restful stay. The beds are comfortable and the rooms are well-arranged, offering adequate facilities such as fridges and bathrobes. Guests also appreciate the cleanliness of the rooms, although there was a mention of the rooms not being cleaned daily, which might be a concern for some. Nevertheless, the combination of cleanliness, comfort and generous space makes the rooms a highlight of this resort.
Hotel Mercure Krynica Zdrój Resort&Spa offers a mixed experience when it comes to the beds in their rooms. Many guests highlight that the beds are comfortable or "very comfortable," with some describing them as big and spacious. However, the general consensus is that the mattresses tend to be on the softer side, which might not suit everyone. Those with back problems or preferences for firmer sleeping surfaces might find the beds overly soft, sometimes sinking in such a way that they form a U-shape. Sofas, particularly those used for sleeping children, were noted as less comfortable with some being described as too firm or outright unsuitable for sleeping. Overall, while the rooms are spacious and several guests found the beds cozy, the softness of the mattresses could be a drawback for some.
Hotel Mercure Krynica Zdrój Resort & Spa boasts consistently high marks for cleanliness from its guests. The swimming pool, rooms and general facilities are often described as spotless and well-maintained. Many guests appreciate the daily cleaning services provided, noting that their rooms and bathrooms are impeccably clean and attended to by friendly staff.
General cleanliness levels are praised, frequently highlighted as being at the highest standards. Guests mention the large, quiet and peaceful rooms maintain their cleanliness, adding to the overall comfort and relaxation of the stay. The swimming pool also receives compliments for its maintenance and cleanliness.
However, a few guests reported issues, such as unpleasant smells in rooms and occasional rough or incomplete bathroom cleaning. Decorative pillows and bedspreads were sometimes found dirty and there were isolated instances of rooms not being cleaned at all. Despite these occasional lapses, most reviews commend the hotel for its high sanitary standards and comfortable, clean environment.
Overall, the majority of reviews reflect a positive experience with cleanliness with many guests wholeheartedly recommending the hotel.
Visitors to Hotel Mercure Krynica Zdrój Resort & Spa consistently highlight the exceptional friendliness and professionalism of the staff. Many guests praised the reception and dining room personnel, noting their politeness, helpfulness and cheerful demeanor. The team appears to be both accommodating and competent, contributing to a welcoming atmosphere throughout the hotel. Guests were particularly impressed by the discrete yet efficient service provided, especially the courteous and smiling staff from Bali who stood out for their consistent friendliness and support. Moreover, the restaurant staff earned accolades for their polite and attentive service. Despite a few exceptions, the overall sentiment points to a positive guest experience driven by the staff's dedication and pleasant interactions.
The spa at Hotel Mercure Krynica Zdrój Resort & Spa receives high praise for its extensive range of services and professional treatments. Visitors appreciate the immaculate and well-maintained spa area, which is noted for its high standards of hygiene and management by skilled cosmetologists. The large swimming pool combined with the spa area provides an excellent atmosphere for relaxation and is especially welcoming for families. Guests often highlight the friendly and competent staff, who contribute to the overall pleasant spa experience. With a broad selection of spa treatments and a rich spa offer, the hotel successfully caters to various preferences, making it a valued amenity among guests. The hotel’s commitment to maintaining and improving their services further enhances the satisfaction of guests seeking rejuvenation and relaxation.
The Hotel Mercure Krynica Zdrój Resort & Spa receives positive feedback for its pool facilities. Guests highlight the fantastic and beautiful pool area, noting that the water is warm and unchlorinated, providing a pleasant swimming experience. The pool is described as large and heated with comfortable sunbeds and beds enhancing the relaxation. Families appreciate the playground for children and the paddling pool, making it suitable for younger visitors.
The spa pool area offers a wide range of services and the overall cleanliness and maintenance of the pool are consistently praised. Additional amenities such as a Jacuzzi and monkey grove add to the appeal. While a few guests mention that the pool area could be larger, the general sentiment is positive with many enjoying the warm water and the well-maintained facilities. The combination of a large, clean pool and comfortable surroundings makes it a notable feature of the hotel.
Hotel Mercure Krynica Zdrój Resort & Spa offers various parking options for its guests, emphasizing secure underground parking. Guests have appreciated the convenience and security of the underground garage, describing it as well-maintained and guest-friendly. While there is an additional charge for parking, it has been considered reasonable by some. The parking facilities are particularly noted for their convenience, providing easy access to the hotel and nearby slopes. Overall, the parking amenities contribute positively to the guest experience, despite the associated fees.
Hotel Mercure Krynica Zdrój Resort&Spa emerges as an ideal destination for a family vacation. Guests commend the family-friendly atmosphere, emphasizing the well-maintained family areas and comforting amenities such as family-size rooms. The hotel caters especially well to families who enjoy quieter settings and pleasant, homely surroundings.
Key highlights include a great pool with warm water, which is perfect for both adults and children. The children's paddling pool and the indoor playground are favorites among younger guests. Multiple reviews mention a well-equipped playroom featuring a monkey grove, which adds to the fun and engaging activities available for children.
The presence of a dedicated caretaker and child animator is a significant plus, ensuring that children receive careful and friendly attention during their stay. These features make the hotel particularly suitable for children aged 4-6, creating an environment where the whole family can be satisfied and enjoy their time together.
Hotel Mercure Krynica Zdrój Resort & Spa offers a generally positive experience, highlighted by a good spa zone that stands out among the facilities. Positioned conveniently near a beautiful city center with modern, renovated boulevards, the hotel's location adds to its appeal. However, some guests feel that the breakfast and overall cleanliness do not quite meet the four-star standard expected from a Mercure hotel. Despite a few shortcomings, most reviews indicate a satisfactory overall experience at this four-star resort and spa.
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Location
Convenient access to the slopes in Tylicz and Słotwiny also adds to the hotel's appeal, especially for those who enjoy outdoor activities. The area offers the best of both worlds: seclusion and tranquility, yet with easy access to urban amenities. Overall, visitors find the hotel beautifully situated, providing both quiet and convenience.
Breakfast
The breakfast buffet features an abundant variety of high-quality products, ensuring there is something for everyone. Some guests noted that the breakfast includes a good choice of hot dishes, healthy options and very good coffee and juices.
In addition to the breakfast, other aspects such as the hotel's pleasant and comfortable atmosphere, friendly staff, clean and spacious rooms, a well-maintained swimming pool, spa area and sauna received positive mentions. Overall, the breakfast experience at Hotel Mercure Krynica Zdrój Resort&Spa is a standout feature, enhancing the overall stay for many guests.
Dinner
Rooms
The overall ambiance is quiet and peaceful, contributing to a restful stay. The beds are comfortable and the rooms are well-arranged, offering adequate facilities such as fridges and bathrobes. Guests also appreciate the cleanliness of the rooms, although there was a mention of the rooms not being cleaned daily, which might be a concern for some. Nevertheless, the combination of cleanliness, comfort and generous space makes the rooms a highlight of this resort.
Beds
Cleanliness
General cleanliness levels are praised, frequently highlighted as being at the highest standards. Guests mention the large, quiet and peaceful rooms maintain their cleanliness, adding to the overall comfort and relaxation of the stay. The swimming pool also receives compliments for its maintenance and cleanliness.
However, a few guests reported issues, such as unpleasant smells in rooms and occasional rough or incomplete bathroom cleaning. Decorative pillows and bedspreads were sometimes found dirty and there were isolated instances of rooms not being cleaned at all. Despite these occasional lapses, most reviews commend the hotel for its high sanitary standards and comfortable, clean environment.
Overall, the majority of reviews reflect a positive experience with cleanliness with many guests wholeheartedly recommending the hotel.
Staff
Spa
Pool
The spa pool area offers a wide range of services and the overall cleanliness and maintenance of the pool are consistently praised. Additional amenities such as a Jacuzzi and monkey grove add to the appeal. While a few guests mention that the pool area could be larger, the general sentiment is positive with many enjoying the warm water and the well-maintained facilities. The combination of a large, clean pool and comfortable surroundings makes it a notable feature of the hotel.
Parking
Family
Key highlights include a great pool with warm water, which is perfect for both adults and children. The children's paddling pool and the indoor playground are favorites among younger guests. Multiple reviews mention a well-equipped playroom featuring a monkey grove, which adds to the fun and engaging activities available for children.
The presence of a dedicated caretaker and child animator is a significant plus, ensuring that children receive careful and friendly attention during their stay. These features make the hotel particularly suitable for children aged 4-6, creating an environment where the whole family can be satisfied and enjoy their time together.
4 Star
Yes, Hotel Mercure Krynica Zdrój Resort&Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Hotel Mercure Krynica Zdrój Resort&Spa.
Yes, Hotel Mercure Krynica Zdrój Resort&Spa welcomes dogs.
Yes, parking facilities are available at Hotel Mercure Krynica Zdrój Resort&Spa.
Yes, Hotel Mercure Krynica Zdrój Resort&Spa has a gym.
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