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Summary of reviewsAkar Hotel Jalan TAR, situated in the bustling heart of Kuala Lumpur, garners praise for its prime location and convenience. The hotel's centrality allows guests to easily navigate the city via various transportation options, making it a top choice for travelers. Surrounded by plentiful dining options and prominent shopping destinations such as SOGO, Quill Mall and Chow Kit, the hotel ensures guests have everything they need within easy reach. Despite occasional noise from the busy intersection, the strategic location and accessibility outweigh this minor drawback.
The rooms at Akar Hotel Jalan TAR are noted for their spaciousness and comfort with features such as multiple king-sized beds and praying mats adding to the overall convenience. Cleanliness of the rooms is frequently highlighted, contributing to a pleasant stay. Some criticisms regarding cleanliness exist, particularly concerning carpets and sheets, but these are outweighed by the generally positive feedback on room comfort and value for money.
Cleanliness receives varied reviews with many guests describing their rooms as clean and cozy, while others have reported issues with pests and insufficient bathroom hygiene. Consistent maintenance and improved cleaning standards could enhance this aspect significantly.
The staff at Akar Hotel Jalan TAR receive mixed reviews. Many guests commend the helpful, friendly and polite demeanor of the staff, while some have encountered unhelpful attitudes and unprofessional behavior. Focus on training and customer service could further improve guest experiences.
Wi-Fi quality also varies with some guests praising excellent speeds and stable connections, while others express frustration over slow or nonexistent connectivity. This inconsistency suggests a need for improvements in the hotel's internet service.
The beds generally receive favorable feedback for their comfort and spaciousness, contributing positively to the overall guest experience. In summary, Akar Hotel Jalan TAR is celebrated for its excellent location, comfortable accommodations and potential for enhanced guest satisfaction through improved cleanliness, staff training and consistent Wi-Fi service. Show more
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Family Friendly Hotel
Cheap Hotel
Room Types
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Budget Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Deluxe Family RoomOffering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Located in the bustling heart of Kuala Lumpur, Akar Hotel Jalan TAR offers a prime strategic location that is frequently praised for its convenience and centrality. Guests find it easy to navigate the city, thanks to its proximity to various forms of transportation, including taxis, buses and trains. This makes it incredibly convenient for travelers looking to explore all that Kuala Lumpur has to offer.
The hotel is surrounded by an abundance of dining options, including famous local eateries and food stalls, ensuring that guests are never far from a good meal. The vicinity to shopping destinations such as SOGO, Quill Mall and Chow Kit adds another layer of convenience, making it easy for visitors to indulge in some retail therapy without venturing too far.
Comfort is another key highlight with many guests noting the comfortable beds and overall cleanliness of the hotel. The location also offers easy access to notable attractions and essential amenities, enhancing the travel experience. Despite being situated at a noisy intersection, the benefits of its central location and accessibility outweigh the minor inconvenience.
In summary, Akar Hotel Jalan TAR is lauded for its excellent and strategic location, making it a top choice for visitors seeking comfort and convenience in the heart of Kuala Lumpur.
Rooms
Akar Hotel Jalan TAR offers rooms that are generally praised for their spaciousness and comfort. Many guests appreciate the ample space in the rooms with some noting the inclusion of two king-sized beds and even a praying mat for added convenience. Comfort is a consistent highlight with guests frequently mentioning the cozy beds and fast-flowing water in the bathrooms. Several reviews also highlight the cleanliness and overall satisfactory standard of the accommodations.
Guests feel that the rooms offer good value for money and find that what is shown in the pictures matches the reality. The hotel also benefits from a strategic location, adding to its appeal. However, not all feedback is positive, as some guests have noted issues with cleanliness, such as dirty carpets and stained sheets and an unpleasant smell of cigarette smoke in certain rooms. Despite these issues, the size and comfort of the rooms remain the standout features for many visitors to Akar Hotel Jalan TAR.
Beds
Akar Hotel Jalan TAR receives favorable remarks regarding its beds and room space. Guests appreciate the comfort and spaciousness of the rooms, noting the substantial size of the beds, which include options like king beds. The majority found the beds comfortable, contributing to an overall pleasant stay. While one review mentioned a slightly dirty mattress and a soft bed frame, the consensus is that the bed comfort enhances the guest experience. The room sizes are generally considered adequate and clean, providing good value for the accommodation price. Overall, the beds at Akar Hotel Jalan TAR play a significant role in guest satisfaction.
Cleanliness
The cleanliness at Akar Hotel Jalan TAR garners mixed reviews. Many guests commend the hotel for having very clean and tidy rooms, describing them as super clean, cozy and comfortable. They also appreciate clean beds and a good location, indicating some positive aspects of their stays.
However, there are significant concerns regarding the hotel's overall cleanliness. The presence of cockroaches and ants in the rooms, mold in the toilets and dirty streaks on the walls have been reported by several guests. The bathrooms, in particular, seem to frequently encounter issues such as dirty toilets, smelly conditions and inadequate cleaning.
It is evident that while some guests find the rooms clean and comfortable, others believe that the cleanliness standards need considerable improvement. Regular maintenance and better hygiene practices would likely enhance the overall guest experience.
Staff
Akar Hotel Jalan TAR's staff has received mixed reviews. On the positive side, many guests found the staff to be good, friendly, smiling, helpful and polite. Several reviews highlighted the approachability and readiness of the staff to assist and found their hospitality commendable.
However, some guests reported negative encounters, citing unhelpful attitudes, rudeness and a lack of manners from certain front-desk staff. There were also mentions of staff being unfriendly, providing bad service and needing additional training in customer service. Improvements in overall staff etiquette and a more welcoming approach were suggested by various reviewers.
Overall, while there are commendable aspects of the hotel's staff, addressing the reported issues could enhance the guest experience significantly.
Wi-Fi
Akar Hotel Jalan TAR offers some variation in its Wi-Fi experience. Several guests have noted issues such as slow Wi-Fi, unstable connections and in some cases, a complete absence of Wi-Fi in their rooms. However, there are positive remarks highlighting that some guests experienced excellent Wi-Fi speeds and stable connections. Overall, it appears that Wi-Fi quality at the hotel can be inconsistent, ranging from strong, reliable service to non-existent or slow connectivity.
No, Akar Hotel Jalan TAR doesn't have any pool.
No, a spa isn't available at Akar Hotel Jalan TAR.
No, Akar Hotel Jalan TAR doesn't allow dogs.
No, parking facilities aren't available at Akar Hotel Jalan TAR.