Ascott Star KLCC Kuala Lumpur
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Summary of reviewsAscott Star KLCC Kuala Lumpur, located centrally in Kuala Lumpur, stands out as a prime choice for travelers due to its impeccable location, providing proximity to key landmarks like the Petronas Towers and Suria KLCC. Guests appreciate the ease of access to public transportation, major shopping centers and a plethora of dining options. The stunning views of the city skyline and the safe, lively surrounding area add to the hotel's allure.
The hotel excels in modernity and cleanliness, offering well-maintained facilities like gyms, pools and bars that enhance the overall luxury and convenience of the stay. The spacious and beautifully furnished rooms are frequently praised for their modern design, cleanliness and comprehensive amenities, including large comfortable beds, well-equipped kitchens and luxurious bathrooms. The views from the rooms, particularly of the Petronas Towers, contribute to the luxurious feel of the accommodations.
The standout feature of Ascott Star KLCC Kuala Lumpur is its rooftop pool, offering breathtaking views of the cityscape and the Petronas Towers. This pool, along with a well-regarded sixth-floor pool, is noted for its cleanliness, spaciousness and photogenic nature, making it a highlight for guests. Despite occasional maintenance closures, the pool scene remains a major attraction, often described with terms like "gorgeous" and "fantastic".
The dining experience at Ascott Star KLCC Kuala Lumpur is another strong point, especially the rooftop dinner setting. Guests highlight the magnificent views and delightful cuisine available at the top-floor restaurant and poolside bar. The culinary offerings are noted for their quality, though the limited menu and lack of an in-dining option can pose slight inconveniences.
However, the breakfast service falls short of expectations, receiving substantial critique for its limited selection, poor quality and unfriendly service. This is one area where guests feel significant improvement is needed to match the hotel’s luxurious standards.
Staff service at Ascott Star KLCC Kuala Lumpur is highly commendable with many guests emphasizing the exceptional professionalism, friendliness and accommodations provided by the hotel employees. Their attentiveness and efficiency contribute significantly to the positive guest experiences.
The hotel also provides complimentary Wi-Fi that is generally reliable, strong and fast. Although there are occasional connectivity issues, the overall sentiment towards the Wi-Fi remains positive.
While the parking facilities offer ample and free parking, navigating the carpark can be challenging due to its confusing layout and poor signage. Despite these challenges, the availability of free parking is appreciated by those who drive.
In conclusion, Ascott Star KLCC Kuala Lumpur offers a superbly located, modern and clean environment with outstanding amenities, spacious rooms, remarkable pool facilities and exceptional staff service. However, improvements in breakfast offerings and carpark navigation would enhance the overall guest experience even further.
Categories
The hotel excels in modernity and cleanliness, offering well-maintained facilities like gyms, pools and bars that enhance the overall luxury and convenience of the stay. The spacious and beautifully furnished rooms are frequently praised for their modern design, cleanliness and comprehensive amenities, including large comfortable beds, well-equipped kitchens and luxurious bathrooms. The views from the rooms, particularly of the Petronas Towers, contribute to the luxurious feel of the accommodations.
The standout feature of Ascott Star KLCC Kuala Lumpur is its rooftop pool, offering breathtaking views of the cityscape and the Petronas Towers. This pool, along with a well-regarded sixth-floor pool, is noted for its cleanliness, spaciousness and photogenic nature, making it a highlight for guests. Despite occasional maintenance closures, the pool scene remains a major attraction, often described with terms like "gorgeous" and "fantastic".
The dining experience at Ascott Star KLCC Kuala Lumpur is another strong point, especially the rooftop dinner setting. Guests highlight the magnificent views and delightful cuisine available at the top-floor restaurant and poolside bar. The culinary offerings are noted for their quality, though the limited menu and lack of an in-dining option can pose slight inconveniences.
However, the breakfast service falls short of expectations, receiving substantial critique for its limited selection, poor quality and unfriendly service. This is one area where guests feel significant improvement is needed to match the hotel’s luxurious standards.
Staff service at Ascott Star KLCC Kuala Lumpur is highly commendable with many guests emphasizing the exceptional professionalism, friendliness and accommodations provided by the hotel employees. Their attentiveness and efficiency contribute significantly to the positive guest experiences.
The hotel also provides complimentary Wi-Fi that is generally reliable, strong and fast. Although there are occasional connectivity issues, the overall sentiment towards the Wi-Fi remains positive.
While the parking facilities offer ample and free parking, navigating the carpark can be challenging due to its confusing layout and poor signage. Despite these challenges, the availability of free parking is appreciated by those who drive.
In conclusion, Ascott Star KLCC Kuala Lumpur offers a superbly located, modern and clean environment with outstanding amenities, spacious rooms, remarkable pool facilities and exceptional staff service. However, improvements in breakfast offerings and carpark navigation would enhance the overall guest experience even further.
Dog Friendly Apartment
This apartment hotel is known for being pet-friendly and is located in downtown Kuala Lumpur. It features an outdoor swimming pool, a fitness center, and private parking. Sleeping mats, pet towels and bowls are provided. Aggressive pets are not permitted and vaccination records are required.
Luxury Apartment
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
5-Star Apartment
Apartment with Outdoor Pool
Apartment with Children's Pool
Guest Reviews
Ascott Star KLCC Kuala Lumpur, located in the heart of Kuala Lumpur, is a prime choice for travelers seeking convenience and comfort. The hotel’s location is frequently praised for its proximity to iconic landmarks such as the Petronas Towers and the Suria KLCC, both just a short walk away. Guests consistently highlight the ease of access to major shopping centers, diverse dining options and public transportation, making it an ideal hub for both sightseeing and business.
The hotel's setting offers more than just accessibility. Many guests appreciated the stunning views of the city skyline, especially the Petronas Towers, from their rooms and the rooftop pool. The area around the hotel is described as safe and lively, offering everything from high-end malls to local food trucks within walking distance.
In addition to its enviable location, the hotel itself meets high standards of modernity and cleanliness. Reviewers note the well-equipped facilities, such as the gym, pools and bar, which add to the overall convenience and luxury of the stay. As a centrally located establishment, Ascott Star KLCC Kuala Lumpur ensures that guests are never far from Kuala Lumpur’s vibrant attractions, making it a top choice for city explorers and business travelers alike.
The breakfast at Ascott Star KLCC Kuala Lumpur has garnered a notable amount of critique from guests, particularly for a five-star establishment. While there are scattered mentions of the breakfast being "good" and catering to a variety of tastes, the overall sentiment leans towards significant dissatisfaction. Many reviews highlight a limited and monotonous selection with frequent complaints about the quality and variety, especially for vegetarian and Western options.
Several guests pointed out that the breakfast offerings do not match the hotel's luxurious standards. Common grievances include the breakfast appearing more suitable for a budget hotel, lack of essential items like honey, nuts and oats and coffee that falls short on taste. The breakfast room often fails to provide an inviting atmosphere, likened to a dark canteen or military base canteen by some reviewers. The service, described as unfriendly and inadequate, further detracts from the dining experience.
During renovations, the inconvenience of packed breakfasts delivered to rooms was a notable downside. These boxed meals were frequently cold, bland and insufficient, leading to a widespread preference for dining out instead. Even when breakfasts were delivered on time, the quality remained disappointing.
Ultimately, despite the hotel excelling in other aspects, the breakfast experience at Ascott Star KLCC Kuala Lumpur consistently leaves much to be desired and is a common source of disappointment among guests. Improvement in both the options and service could greatly enhance the overall guest experience.
Ascott Star KLCC Kuala Lumpur offers a dining experience that guests find remarkable, particularly with its rooftop dinner setting that delivers incredible views and lovely food. The unique restaurant on the top floor stands out for its magnificent views and beautiful ambiance, making it a must-visit for every guest. The rooftop bar and the restaurant on the 99th floor both receive high praise for their good food and refined cuisine, though availability can be a challenge due to the limited seating and fully booked status.
Guests especially appreciate the poolside restaurant overlooking the towers, noting that its exceptional view complements the very good food. Despite the limited menu, the culinary offerings at the hotel's super bar and restaurant are well-regarded, suggesting a focus on quality over quantity. However, the absence of an in-dinner option does pose a slight inconvenience for those wishing to dine in their rooms.
In summary, while the breakfast may leave something to be desired in terms of variety and location, the dinner experience at Ascott Star KLCC Kuala Lumpur is consistently highlighted for its outstanding atmosphere, scenic views and delightful cuisine.
Ascott Star KLCC Kuala Lumpur offers a range of spacious and beautifully furnished rooms that get high praise for their modern design, cleanliness and comprehensive amenities. Many guests highlight the large, comfortable beds, well-equipped kitchens with washer-dryers and immaculate bathrooms. Views of the Petronas Towers and the skyline add to the luxurious feel of the accommodations.
The apartments are likened to well-designed homes, boasting stylish decor and cozy atmospheres. Each unit is described as practical and comfortable with essential amenities like air conditioning, microwaves and Nespresso coffee machines readily available. Many guests appreciate the presence of multiple pillows to choose from, extensive kitchen utensils and the convenience of having washer-dryers within the units.
The cleanliness of the rooms is frequently commended with many guests noting that their rooms were spotless and kept in impeccable condition throughout their stay. Staff is praised for their attentiveness and friendliness, making sure that guests’ needs are swiftly met, including specific requests at room service.
The property's fitness facilities, such as the well-equipped gym and the multiple swimming pools, including a rooftop pool with spectacular city views, are additional highlights. Located close to the city center, Ascott Star KLCC Kuala Lumpur not only offers superb in-room experiences but also benefits from a strategic location, making it a practical choice for both leisure and business travelers.
Overall, Ascott Star KLCC Kuala Lumpur garners acclaim for its spacious, modern and luxurious rooms, outstanding amenities and excellent service, providing a comfortable and memorable stay for all types of visitors.
Guests at Ascott Star KLCC Kuala Lumpur frequently highlight the comfort and quality of the beds. Words like "comfortable", "super comfortable" and "comfy" are abundantly used to describe their sleeping experience. Many guests attest to the beds being spacious with terms like "huge", "massive" and "king-size" commonly mentioned. The mattresses are noted for their quality with specific praise for the luxury of King Koil mattresses. The bedding is often compared favorably to that of home with some guests claiming it to be the most comfortable they've slept in for a long time.
The availability of various pillow options and the condition of the bedding also receive positive feedback. Many guests appreciate the extra-large double beds provided in the suites, contributing to a sense of luxury and relaxation. While the majority report a very comfortable experience, a few reviews mention smaller twin beds being pushed together, which might not be ideal for everyone. Overall, the beds at Ascott Star KLCC Kuala Lumpur significantly enhance the stay, providing comfort and quality that guests seem to enjoy immensely.
Ascott Star KLCC Kuala Lumpur in Kuala Lumpur consistently impresses guests with its remarkable cleanliness. Stay experiences highlight how clean, modern and comfortable the hotel is with standout maintenance extending across all rooms and facilities. Rooms are not only spacious but impeccably clean, offering sparkling views of the Petronas Towers and the cityscape. Guests frequently commend the spotless apartments and public areas, describing everything from the kitchens to common areas as meticulously maintained.
Housekeeping at Ascott Star KLCC Kuala Lumpur is consistently praised for their thorough and regular cleaning, ensuring every corner remains tidy. Guests appreciate the hotel's elegant decoration, modern amenities and well-kept environment that contribute to a cozy and welcoming stay. Many reviews also highlight the hardworking and friendly cleaning staff who contribute to the overall sense of cleanliness and comfort.
The hotel's central location makes it convenient for visitors and its sparkling cleanliness ensures a pleasant and trouble-free experience. Facilities such as the gym and rooftop pool are well-maintained, enhancing the stay. Despite the property being relatively new, maintenance is occasionally a concern, but overall, guests find the environment impeccably clean and well-presented. Ascott Star KLCC Kuala Lumpur sets a high standard for cleanliness, making it a reliable choice for travelers who prioritize a spotless and comfortable stay.
The staff at Ascott Star KLCC Kuala Lumpur consistently receives high praise from guests, highlighting their exceptional professionalism and friendliness. Guests frequently describe the staff as incredibly accommodating, welcoming and always ready to assist with a smile. From the reception team to the security personnel, the consistent theme is the warmth and helpfulness provided by all employees. Specific staff members, such as Zaidi at the check-in counter, have been noted for their outstanding service. The staff's local knowledge, efficient service and ability to make guests feel welcome contribute significantly to the positive guest experience. Despite a few isolated concerns with housekeeping and room service, the overall impression is that the staff at Ascott Star KLCC Kuala Lumpur is a major asset to the hotel, enhancing its appeal with attentive and friendly service.
The Wi-Fi at Ascott Star KLCC Kuala Lumpur generally meets guests' expectations with a range of positive feedback. Many reviewers highlight the connection as strong, reliable, fast and stable throughout their stay. Words like "excellent," "very good," and "perfect" are frequently used, indicating a high-quality internet experience for most visitors. The availability of free Wi-Fi with a strong signal adds to the convenience. However, there are occasional mentions of connectivity issues, such as the need to re-enter login credentials and sporadic signal drops. Despite these minor hiccups, the overall sentiment towards the hotel's Wi-Fi remains highly favorable. There were also instances when Wi-Fi was unavailable due to planned power outages, but these seem to be rare occurrences.
The pool scene at Ascott Star KLCC Kuala Lumpur receives glowing praise from guests, highlighting its standout features and breathtaking views. Nestled in a prime location, the hotel boasts two remarkable pools, including a stunning rooftop infinity pool. The rooftop pool, often referred to as a major attraction, offers spectacular panoramas of the iconic Petronas Towers and the city skyline.
Guests appreciate the well-maintained, spacious and clean facilities, noting the beautiful and photogenic nature of both pools. The rooftop pool, situated on floors ranging up to the 99th, often leaves visitors breathless with its incredible, sweeping views and luxurious setup. However, some guests mention occasional maintenance closures and a need for more sunbeds and umbrellas.
The sixth-floor pool, described as great for chilling and providing enough resting space, is noted for being family-friendly and less crowded. Although the rooftop pool attracts many for its breathtaking views, guests also commend the pool next to the restaurant for its convivial atmosphere.
Overall, whether relaxing or taking a dip, the pools at Ascott Star KLCC Kuala Lumpur are considered a highlight of the stay with guests frequently noting the incredible views and excellent facilities.
Parking at Ascott Star KLCC Kuala Lumpur presents a mixed experience for guests. On the positive side, there is ample and free parking available, which is always a great perk. Some reviews mentioned that parking worked without any problems and the taxis serving the hotel are optimal, providing a convenient alternative to driving.
However, navigating the parking area can be quite the challenge. A common concern among guests is the confusing and narrow layout of the carpark. The poor signage and winding routes make it difficult to locate the correct parking spots with some guests describing the experience as a hassle. The parking directions could certainly benefit from improvement to ensure a smoother experience.
Additionally, the need to obtain a parking card from the lobby and issues with key card entry add to the complexity. While the hotel itself receives high praise, it seems the parking situation could use some attention to enhance the overall guest experience. Despite these challenges, the availability of free parking remains a positive aspect for those who choose to drive.
Ascott Star KLCC Kuala Lumpur offers two exquisite outdoor swimming pools that have garnered much acclaim from guests. One of the standout features is the rooftop pool, offering breathtaking views of the iconic Petronas Towers and the city skyline. Descriptions such as "gorgeous," "fantastic," and "amazing" repeatedly highlight the appeal of this rooftop infinity pool, making it a top attraction for those staying at the hotel.
Guests also speak highly of a second pool located on the sixth floor, which is noted for its greenery and relaxing ambiance, including a jacuzzi. The well-maintained pool facilities emphasize cleanliness and comfort, contributing to a pleasant and refreshing experience. Both pools cater to different preferences with the rooftop pool offering spectacular panoramic views and the sixth-floor pool providing a serene and lush setting.
Whether visitors are looking to take in the stunning cityscape from above or relax in a more secluded environment, the pool amenities at Ascott Star KLCC Kuala Lumpur receive consistently strong praise for their beauty, maintenance and the overall enjoyment they provide.
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Location
The hotel's setting offers more than just accessibility. Many guests appreciated the stunning views of the city skyline, especially the Petronas Towers, from their rooms and the rooftop pool. The area around the hotel is described as safe and lively, offering everything from high-end malls to local food trucks within walking distance.
In addition to its enviable location, the hotel itself meets high standards of modernity and cleanliness. Reviewers note the well-equipped facilities, such as the gym, pools and bar, which add to the overall convenience and luxury of the stay. As a centrally located establishment, Ascott Star KLCC Kuala Lumpur ensures that guests are never far from Kuala Lumpur’s vibrant attractions, making it a top choice for city explorers and business travelers alike.
Breakfast
Several guests pointed out that the breakfast offerings do not match the hotel's luxurious standards. Common grievances include the breakfast appearing more suitable for a budget hotel, lack of essential items like honey, nuts and oats and coffee that falls short on taste. The breakfast room often fails to provide an inviting atmosphere, likened to a dark canteen or military base canteen by some reviewers. The service, described as unfriendly and inadequate, further detracts from the dining experience.
During renovations, the inconvenience of packed breakfasts delivered to rooms was a notable downside. These boxed meals were frequently cold, bland and insufficient, leading to a widespread preference for dining out instead. Even when breakfasts were delivered on time, the quality remained disappointing.
Ultimately, despite the hotel excelling in other aspects, the breakfast experience at Ascott Star KLCC Kuala Lumpur consistently leaves much to be desired and is a common source of disappointment among guests. Improvement in both the options and service could greatly enhance the overall guest experience.
Dinner
Guests especially appreciate the poolside restaurant overlooking the towers, noting that its exceptional view complements the very good food. Despite the limited menu, the culinary offerings at the hotel's super bar and restaurant are well-regarded, suggesting a focus on quality over quantity. However, the absence of an in-dinner option does pose a slight inconvenience for those wishing to dine in their rooms.
In summary, while the breakfast may leave something to be desired in terms of variety and location, the dinner experience at Ascott Star KLCC Kuala Lumpur is consistently highlighted for its outstanding atmosphere, scenic views and delightful cuisine.
Rooms
The apartments are likened to well-designed homes, boasting stylish decor and cozy atmospheres. Each unit is described as practical and comfortable with essential amenities like air conditioning, microwaves and Nespresso coffee machines readily available. Many guests appreciate the presence of multiple pillows to choose from, extensive kitchen utensils and the convenience of having washer-dryers within the units.
The cleanliness of the rooms is frequently commended with many guests noting that their rooms were spotless and kept in impeccable condition throughout their stay. Staff is praised for their attentiveness and friendliness, making sure that guests’ needs are swiftly met, including specific requests at room service.
The property's fitness facilities, such as the well-equipped gym and the multiple swimming pools, including a rooftop pool with spectacular city views, are additional highlights. Located close to the city center, Ascott Star KLCC Kuala Lumpur not only offers superb in-room experiences but also benefits from a strategic location, making it a practical choice for both leisure and business travelers.
Overall, Ascott Star KLCC Kuala Lumpur garners acclaim for its spacious, modern and luxurious rooms, outstanding amenities and excellent service, providing a comfortable and memorable stay for all types of visitors.
Beds
The availability of various pillow options and the condition of the bedding also receive positive feedback. Many guests appreciate the extra-large double beds provided in the suites, contributing to a sense of luxury and relaxation. While the majority report a very comfortable experience, a few reviews mention smaller twin beds being pushed together, which might not be ideal for everyone. Overall, the beds at Ascott Star KLCC Kuala Lumpur significantly enhance the stay, providing comfort and quality that guests seem to enjoy immensely.
Cleanliness
Housekeeping at Ascott Star KLCC Kuala Lumpur is consistently praised for their thorough and regular cleaning, ensuring every corner remains tidy. Guests appreciate the hotel's elegant decoration, modern amenities and well-kept environment that contribute to a cozy and welcoming stay. Many reviews also highlight the hardworking and friendly cleaning staff who contribute to the overall sense of cleanliness and comfort.
The hotel's central location makes it convenient for visitors and its sparkling cleanliness ensures a pleasant and trouble-free experience. Facilities such as the gym and rooftop pool are well-maintained, enhancing the stay. Despite the property being relatively new, maintenance is occasionally a concern, but overall, guests find the environment impeccably clean and well-presented. Ascott Star KLCC Kuala Lumpur sets a high standard for cleanliness, making it a reliable choice for travelers who prioritize a spotless and comfortable stay.
Staff
Wi-Fi
Pool
Guests appreciate the well-maintained, spacious and clean facilities, noting the beautiful and photogenic nature of both pools. The rooftop pool, situated on floors ranging up to the 99th, often leaves visitors breathless with its incredible, sweeping views and luxurious setup. However, some guests mention occasional maintenance closures and a need for more sunbeds and umbrellas.
The sixth-floor pool, described as great for chilling and providing enough resting space, is noted for being family-friendly and less crowded. Although the rooftop pool attracts many for its breathtaking views, guests also commend the pool next to the restaurant for its convivial atmosphere.
Overall, whether relaxing or taking a dip, the pools at Ascott Star KLCC Kuala Lumpur are considered a highlight of the stay with guests frequently noting the incredible views and excellent facilities.
Parking
However, navigating the parking area can be quite the challenge. A common concern among guests is the confusing and narrow layout of the carpark. The poor signage and winding routes make it difficult to locate the correct parking spots with some guests describing the experience as a hassle. The parking directions could certainly benefit from improvement to ensure a smoother experience.
Additionally, the need to obtain a parking card from the lobby and issues with key card entry add to the complexity. While the hotel itself receives high praise, it seems the parking situation could use some attention to enhance the overall guest experience. Despite these challenges, the availability of free parking remains a positive aspect for those who choose to drive.
Outdoor Pool
Guests also speak highly of a second pool located on the sixth floor, which is noted for its greenery and relaxing ambiance, including a jacuzzi. The well-maintained pool facilities emphasize cleanliness and comfort, contributing to a pleasant and refreshing experience. Both pools cater to different preferences with the rooftop pool offering spectacular panoramic views and the sixth-floor pool providing a serene and lush setting.
Whether visitors are looking to take in the stunning cityscape from above or relax in a more secluded environment, the pool amenities at Ascott Star KLCC Kuala Lumpur receive consistently strong praise for their beauty, maintenance and the overall enjoyment they provide.
Yes, Ascott Star KLCC Kuala Lumpur has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Ascott Star KLCC Kuala Lumpur.
Yes, Ascott Star KLCC Kuala Lumpur welcomes dogs.
Yes, parking facilities are available at Ascott Star KLCC Kuala Lumpur.
No, Ascott Star KLCC Kuala Lumpur doesn't have a gym.
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