Ceylonz Starlight Suites Bukit Bintang
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCeylonz Starlight Suites Bukit Bintang shines with its strategic location, providing guests with convenient access to key attractions like the Petronas Towers and Bukit Bintang. Its central placement in Kuala Lumpur makes it ideal for tourists and business travelers alike. The neighborhood balances vibrancy with tranquility, offering a quiet retreat while being close to nightlife, food streets and shopping areas. The hotel’s rooftop infinity pool and skyline views are standout features, complemented by excellent facilities like the gym and rooftop bar.
The breakfast experience at the hotel has received mixed reviews. While many guests appreciated the quality of food and friendly staff, others found the offerings limited and overpriced, opting instead for nearby local eateries that offer better value. Similarly, dinner options within the hotel attracted comments for their ambiance, though some guests turned to local restaurants for more varied culinary experiences.
Rooms at Ceylonz Starlight Suites are widely praised for their spaciousness, comfort and modern styling. Guests often highlight the spectacular views of Kuala Lumpur’s skyline and appreciate amenities such as kitchenettes and large windows that provide ample natural light. However, the hotel could improve cleanliness standards, as reports of dusty floors and poorly maintained bathrooms are not uncommon.
Cleanliness remains an area needing attention with mixed experiences reported. While some guests found their rooms clean and well-maintained, others experienced issues with pests and inconsistent cleaning services. The hotel’s lack of daily cleaning services unless the stay exceeds a week was a notable drawback, contributing to the trash buildup and occasional unclean rooms.
Staff experiences varied with many guests praising the friendly and helpful attitude of some staff members, particularly at the reception and rooftop bar. However, issues with unhelpful and inattentive staff at the reception were also frequently mentioned, indicating a need for improved training and management oversight.
Wi-Fi services received generally positive feedback for being fast and reliable in common areas, though some guests faced issues with weak or unstable connections in their rooms. The rooftop infinity pool is a significant highlight, offering unparalleled views of Kuala Lumpur. Extended hours until midnight allow for a relaxing nighttime swim, although minor issues like cleanliness and a shortage of sunbeds were noted.
Parking at the hotel presents some challenges, especially for larger vehicles with narrow spaces and additional costs each time guests enter or leave the lot. Despite this, some guests managed fine and appreciated the relatively reasonable parking fees.
Finally, the beds at Ceylonz Starlight Suites generally received positive feedback for their comfort and cleanliness. Some guests did experience issues with hardness or noisiness of the beds, but the overall sleep experience remained satisfactory.
In conclusion, Ceylonz Starlight Suites Bukit Bintang offers a blend of prime location, comfortable accommodations and scenic views, making it a recommended choice for visitors to Kuala Lumpur. However, improvements in cleanliness, staff service and parking facilities would enhance the overall guest experience.
Categories
The breakfast experience at the hotel has received mixed reviews. While many guests appreciated the quality of food and friendly staff, others found the offerings limited and overpriced, opting instead for nearby local eateries that offer better value. Similarly, dinner options within the hotel attracted comments for their ambiance, though some guests turned to local restaurants for more varied culinary experiences.
Rooms at Ceylonz Starlight Suites are widely praised for their spaciousness, comfort and modern styling. Guests often highlight the spectacular views of Kuala Lumpur’s skyline and appreciate amenities such as kitchenettes and large windows that provide ample natural light. However, the hotel could improve cleanliness standards, as reports of dusty floors and poorly maintained bathrooms are not uncommon.
Cleanliness remains an area needing attention with mixed experiences reported. While some guests found their rooms clean and well-maintained, others experienced issues with pests and inconsistent cleaning services. The hotel’s lack of daily cleaning services unless the stay exceeds a week was a notable drawback, contributing to the trash buildup and occasional unclean rooms.
Staff experiences varied with many guests praising the friendly and helpful attitude of some staff members, particularly at the reception and rooftop bar. However, issues with unhelpful and inattentive staff at the reception were also frequently mentioned, indicating a need for improved training and management oversight.
Wi-Fi services received generally positive feedback for being fast and reliable in common areas, though some guests faced issues with weak or unstable connections in their rooms. The rooftop infinity pool is a significant highlight, offering unparalleled views of Kuala Lumpur. Extended hours until midnight allow for a relaxing nighttime swim, although minor issues like cleanliness and a shortage of sunbeds were noted.
Parking at the hotel presents some challenges, especially for larger vehicles with narrow spaces and additional costs each time guests enter or leave the lot. Despite this, some guests managed fine and appreciated the relatively reasonable parking fees.
Finally, the beds at Ceylonz Starlight Suites generally received positive feedback for their comfort and cleanliness. Some guests did experience issues with hardness or noisiness of the beds, but the overall sleep experience remained satisfactory.
In conclusion, Ceylonz Starlight Suites Bukit Bintang offers a blend of prime location, comfortable accommodations and scenic views, making it a recommended choice for visitors to Kuala Lumpur. However, improvements in cleanliness, staff service and parking facilities would enhance the overall guest experience.
Luxury Aparthotel
Aparthotel with Swimming Pool
Indoor Pool Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Indoor Pool
Guest Reviews
Ceylonz Starlight Suites Bukit Bintang boasts an enviable location, described by numerous guests as very convenient and strategically positioned in the heart of Kuala Lumpur. Its proximity to key attractions such as the Petronas Towers, Bukit Bintang and Chinatown makes it an ideal base for both tourists and business travelers. Many appreciated the central yet quiet neighborhood, offering easy access to bustling nightlife, vibrant food streets and major shopping areas.
The hotel's rooftop infinity pool and skyline views particularly resonated with guests, enhancing the overall experience. The panoramic views from both the rooms and common areas were often highlighted as standout features. The convenient access to public transportation and major city sites within walking distance adds further appeal.
Guests frequently mentioned the ease of catching taxis and accessing essential amenities like restaurants and bars nearby. The overall ambiance of the suites is described as clean and modern, supported by excellent facilities such as the gym and the rooftop bar. Additionally, the hotel's strategic placement not only provides stunning cityscapes but also a serene escape from the city’s hustle and bustle.
In summary, Ceylonz Starlight Suites offers a perfect blend of location, comfort and scenic views, making it a highly recommended choice for a stay in Kuala Lumpur.
Ceylonz Starlight Suites Bukit Bintang offers a breakfast experience that has received mixed feedback from guests. Many reviews highlight the delicious options available at the café, particularly praising the quality and flavor of the food served there. Some guests found the breakfast buffet to offer a diverse combination of Malay and international dishes, making it worth recommending. The café itself is described as a pleasant spot for both breakfast and lunch with friendly staff enhancing the overall dining experience.
However, several guests found the breakfast offerings to be limited and basic, citing a lack of variety and high costs as drawbacks. Some felt the breakfast was overpriced for what was available, recommending instead the nearby local eateries that provide better value for money. A few reviews mentioned that the breakfast experience did not live up to their expectations due to delays and insufficient choices.
For those looking to explore the area, there are some highly recommended breakfast spots close by, such as Toast Box and Dough by Meg, which offer delightful alternatives. While Ceylonz Starlight Suites strives to provide a good start to the day, guests might find more satisfaction in the surrounding local food scene.
Ceylonz Starlight Suites Bukit Bintang offers a mix of dining experiences that cater to different tastes. The hotel itself features a bar and restaurant by the pool, which guests particularly enjoy for the ambiance, although there are remarks about limited food choices and low-quality products. For more diverse culinary options, the nearby area excels with notable mentions of Bijan Bar & Restaurant, known for amazing Malaysian cuisine and Dough by Meg, a cafe and bakery with delicious fare. The surrounding area is bustling with tourists and food courts, providing ample opportunity to sample various dishes. However, clear information on dinner options within the hotel itself seems to be lacking, driving some guests to seek external dining solutions like ordering food through delivery services.
Ceylonz Starlight Suites Bukit Bintang offers a variety of spacious, comfortable and well-equipped rooms, making it a notable option for travelers seeking comfort and convenience. Many guests appreciated the cleanliness and modern styling of the rooms, highlighting the spectacular views from the windows, particularly of the Kuala Lumpur skyline, Petronas Towers and KL Tower. The rooms often come with a variety of amenities such as kitchenettes, refrigerators and microwaves, providing a homely feeling suited for extended stays.
Guests frequently commented on the spaciousness of the accommodations with the large rooms and big windows allowing for plenty of natural light. The comfortable beds and quality linens further added to the comfort levels. The rooftop pool and sky garden were also well-received with their impressive views and well-designed spaces.
However, some areas require improvement. Several reviews mentioned lapses in the thoroughness of the cleaning, occasional noise issues and instances of unaddressed maintenance needs. Some guests noted the lack of daily room cleaning service and occasional poor cleanliness upon arrival, which detracted from an otherwise enjoyable stay.
Overall, the hotel's spacious and modern rooms with stunning views, coupled with convenient amenities and a good location, make for a pleasant visit, though attention to maintenance and cleaning could elevate the experience further.
Ceylonz Starlight Suites Bukit Bintang offers a mixed bag when it comes to their beds with plenty of positive aspects to highlight. Many guests found the beds to be comfortable, often describing them as comfy and very comfortable, providing a quality sleep experience. The mattress and pillows also received praise for their comfort, leading to highly satisfactory sleep for many. Reviewers also appreciated the cleanliness of the bed linens and towels with some noting the beds looked very clean and the quality of the bedding was good.
On the downside, some guests experienced discomfort due to beds being too hard or too soft and issues with cleanliness were mentioned, such as bedsheets and pillowcases having stains or dirty marks. Some beds were described as small, which might be a concern for taller guests. Several reviews also noted that beds were noisy or creaked, which could be disruptive to sleep.
The suites did receive positive remarks for their bed positioning with some rooms providing a direct view of local landmarks like the Twin Towers and the KL Tower, adding a unique perk to the sleeping arrangements.
Overall, while there were some criticisms, many guests found the beds at Ceylonz Starlight Suites Bukit Bintang to be a comfortable part of their stay.
Ceylonz Starlight Suites Bukit Bintang offers a mix of experiences when it comes to cleanliness. Positive comments highlight spacious, comfortable rooms that generally seem clean upon arrival. Guests appreciated clean bedding and towels were often mentioned as being clean and fresh. Some guests praised the overall facility cleanliness and found their accommodations to be modern and well-maintained, contributing to a comfortable stay. The views from the rooms and the amenities like kettles, microwaves and irons were noted as additional perks.
However, a significant number of reviews expressed concerns about the hotel's cleanliness. Many cited issues such as dusty floors, stained sheets and poorly maintained bathrooms with unpleasant odors. Reports of ants, cockroaches and other insects were not uncommon, pointing to a need for better pest control. Discrepancies in cleaning services were frequent with some guests mentioning that their rooms were not cleaned during their entire stay. Some spaces, including common areas like hallways and the pool, were described as dirty or not well-maintained.
The hotel's policy of not providing daily cleaning services unless a stay exceeds a week was a notable drawback for many guests, leading to trash buildup and the need to request basic items like fresh towels or additional toiletries. The inconsistency in cleaning standards across different rooms and stays was a recurring theme, indicating variability that could impact guest experiences.
In summary, while Ceylonz Starlight Suites Bukit Bintang has its strengths in room comfort and amenities, its cleanliness standards require significant improvement to meet guest expectations consistently.
The reviews regarding the staff at Ceylonz Starlight Suites Bukit Bintang present a mixed picture. On the positive side, many guests found the staff to be friendly, helpful and accommodating with some noting that the service was efficient and that their requests were promptly addressed. Specific praise was directed towards certain staff members at the reception, housekeeping and the rooftop bar, who were described as particularly attentive and welcoming. Early check-in arrangements were appreciated by some guests and instances of staff going above and beyond were highlighted.
However, numerous reviews pointed out significant issues with several guests encountering unfriendly, rude and unhelpful staff, particularly at the reception. There were complaints about poor customer service with some staff members seeming inattentive or more engaged with their mobile phones than with guests. Communication problems and a lack of coordination among the staff were recurring themes. In some instances, requests were ignored and there were reports of slow responses to room troubles.
Overall, while there are commendable mentions of friendly and helpful staff, there are consistent concerns about the quality of service and the attitude of some staff members, indicating a need for improved training and better management oversight to ensure a more uniformly positive guest experience.
Ceylonz Starlight Suites Bukit Bintang offers a mixed experience regarding its Wi-Fi service. Many guests praised the Wi-Fi for being fast, reliable and efficient, especially in common areas. Reviews highlight good signal strength and stability with mentions of a powerful Wi-Fi connection and speedy internet. Some guests found the Wi-Fi easy to connect to multiple devices and appreciated the seamless performance for streaming services like Netflix.
However, other guests experienced challenges, particularly in their rooms, where the Wi-Fi was often reported as weak, unstable or not working at all. There were also mentions of needing to reconnect the Wi-Fi every time the TV was turned off and issues with the network password provided on the key card. Despite these occasional drawbacks, the overall sentiment suggests a generally positive experience with the Wi-Fi, particularly in public areas of the hotel.
Ceylonz Starlight Suites in Bukit Bintang offers a standout feature that has garnered widespread praise: its rooftop infinity pool. Located on the 37th floor, the pool provides stunning panoramic views of Kuala Lumpur’s skyline, including iconic landmarks such as the KL Tower and the Petronas Twin Towers. Guests consistently describe the pool as amazing, fantastic and breathtaking, highlighting the incredible cityscapes visible from the water.
In addition to its visual appeal, the pool's extended hours until midnight allow for a mesmerizing nighttime experience overlooking the lit-up city. The atmosphere around the rooftop pool is noted as relaxed and welcoming, often serving as a social hub for travelers from around the world. This includes a rooftop bar that complements the pool, creating an enjoyable space for unwinding.
Despite the overwhelmingly positive feedback, some guests have pointed out areas for improvement. There are occasional issues with cleanliness in the pool area and a shortage of sunbeds and towels, particularly during peak times. These minor grievances, however, do not seem to overshadow the overall enjoyment and visual allure of the rooftop pool.
Overall, the rooftop pool at Ceylonz Starlight Suites is a significantly praised feature that adds immense value to the guest experience, providing both a spectacular vantage point over Kuala Lumpur and a serene setting to relax.
Ceylonz Starlight Suites Bukit Bintang offers parking options, though they come with certain challenges and extra costs. Guests often find the parking space to be quite narrow, making it tricky for larger cars to maneuver. The parking fee is RM5 per entry, which means guests are charged every time they enter or leave the lot, adding to the overall expense, especially for those who need frequent access.
While some reviewers appreciated the availability of parking at a reasonable price, others found the parking rates to be on the higher side. Limited parking slots also mean that finding a space can be difficult at times. Additionally, the parking system requires guests to go down to the lobby to pay for the ticket before returning to the parking floor, which some might find inconvenient.
For those who prefer not to deal with these issues, there are parking options nearby, although these can also be limited and potentially expensive. Despite these challenges, some guests did find parking to be easy and appreciated the cheap underground parking option.
Overall, while there is parking available at Ceylonz Starlight Suites, it may require a bit of patience and planning, especially for guests with larger vehicles or those who plan to use their cars frequently during their stay.
Ceylonz Starlight Suites Bukit Bintang has received mixed feedback regarding its pool amenities. While some guests compliment the rooftop pool, noting its nice appearance, others were disappointed due to the indoor pool being closed for repairs at the time of their stay or lacking existence altogether. Despite an attractive rooftop venue, the pool area can become very crowded during the day and there are only four or five sunbeds available, which may lead to discomfort. Additionally, guests have mentioned that the room service was infrequent with rooms being cleaned just once and the pool cleanliness requiring attention. On a positive note, the well-equipped gym has received praise and breakfast services were appreciated by visitors. Overall, while the hotel offers some commendable amenities, improvements could enhance the guest experience.
Location Show Map
Location
The hotel's rooftop infinity pool and skyline views particularly resonated with guests, enhancing the overall experience. The panoramic views from both the rooms and common areas were often highlighted as standout features. The convenient access to public transportation and major city sites within walking distance adds further appeal.
Guests frequently mentioned the ease of catching taxis and accessing essential amenities like restaurants and bars nearby. The overall ambiance of the suites is described as clean and modern, supported by excellent facilities such as the gym and the rooftop bar. Additionally, the hotel's strategic placement not only provides stunning cityscapes but also a serene escape from the city’s hustle and bustle.
In summary, Ceylonz Starlight Suites offers a perfect blend of location, comfort and scenic views, making it a highly recommended choice for a stay in Kuala Lumpur.
Breakfast
However, several guests found the breakfast offerings to be limited and basic, citing a lack of variety and high costs as drawbacks. Some felt the breakfast was overpriced for what was available, recommending instead the nearby local eateries that provide better value for money. A few reviews mentioned that the breakfast experience did not live up to their expectations due to delays and insufficient choices.
For those looking to explore the area, there are some highly recommended breakfast spots close by, such as Toast Box and Dough by Meg, which offer delightful alternatives. While Ceylonz Starlight Suites strives to provide a good start to the day, guests might find more satisfaction in the surrounding local food scene.
Dinner
Rooms
Guests frequently commented on the spaciousness of the accommodations with the large rooms and big windows allowing for plenty of natural light. The comfortable beds and quality linens further added to the comfort levels. The rooftop pool and sky garden were also well-received with their impressive views and well-designed spaces.
However, some areas require improvement. Several reviews mentioned lapses in the thoroughness of the cleaning, occasional noise issues and instances of unaddressed maintenance needs. Some guests noted the lack of daily room cleaning service and occasional poor cleanliness upon arrival, which detracted from an otherwise enjoyable stay.
Overall, the hotel's spacious and modern rooms with stunning views, coupled with convenient amenities and a good location, make for a pleasant visit, though attention to maintenance and cleaning could elevate the experience further.
Beds
On the downside, some guests experienced discomfort due to beds being too hard or too soft and issues with cleanliness were mentioned, such as bedsheets and pillowcases having stains or dirty marks. Some beds were described as small, which might be a concern for taller guests. Several reviews also noted that beds were noisy or creaked, which could be disruptive to sleep.
The suites did receive positive remarks for their bed positioning with some rooms providing a direct view of local landmarks like the Twin Towers and the KL Tower, adding a unique perk to the sleeping arrangements.
Overall, while there were some criticisms, many guests found the beds at Ceylonz Starlight Suites Bukit Bintang to be a comfortable part of their stay.
Cleanliness
However, a significant number of reviews expressed concerns about the hotel's cleanliness. Many cited issues such as dusty floors, stained sheets and poorly maintained bathrooms with unpleasant odors. Reports of ants, cockroaches and other insects were not uncommon, pointing to a need for better pest control. Discrepancies in cleaning services were frequent with some guests mentioning that their rooms were not cleaned during their entire stay. Some spaces, including common areas like hallways and the pool, were described as dirty or not well-maintained.
The hotel's policy of not providing daily cleaning services unless a stay exceeds a week was a notable drawback for many guests, leading to trash buildup and the need to request basic items like fresh towels or additional toiletries. The inconsistency in cleaning standards across different rooms and stays was a recurring theme, indicating variability that could impact guest experiences.
In summary, while Ceylonz Starlight Suites Bukit Bintang has its strengths in room comfort and amenities, its cleanliness standards require significant improvement to meet guest expectations consistently.
Staff
However, numerous reviews pointed out significant issues with several guests encountering unfriendly, rude and unhelpful staff, particularly at the reception. There were complaints about poor customer service with some staff members seeming inattentive or more engaged with their mobile phones than with guests. Communication problems and a lack of coordination among the staff were recurring themes. In some instances, requests were ignored and there were reports of slow responses to room troubles.
Overall, while there are commendable mentions of friendly and helpful staff, there are consistent concerns about the quality of service and the attitude of some staff members, indicating a need for improved training and better management oversight to ensure a more uniformly positive guest experience.
Wi-Fi
However, other guests experienced challenges, particularly in their rooms, where the Wi-Fi was often reported as weak, unstable or not working at all. There were also mentions of needing to reconnect the Wi-Fi every time the TV was turned off and issues with the network password provided on the key card. Despite these occasional drawbacks, the overall sentiment suggests a generally positive experience with the Wi-Fi, particularly in public areas of the hotel.
Pool
In addition to its visual appeal, the pool's extended hours until midnight allow for a mesmerizing nighttime experience overlooking the lit-up city. The atmosphere around the rooftop pool is noted as relaxed and welcoming, often serving as a social hub for travelers from around the world. This includes a rooftop bar that complements the pool, creating an enjoyable space for unwinding.
Despite the overwhelmingly positive feedback, some guests have pointed out areas for improvement. There are occasional issues with cleanliness in the pool area and a shortage of sunbeds and towels, particularly during peak times. These minor grievances, however, do not seem to overshadow the overall enjoyment and visual allure of the rooftop pool.
Overall, the rooftop pool at Ceylonz Starlight Suites is a significantly praised feature that adds immense value to the guest experience, providing both a spectacular vantage point over Kuala Lumpur and a serene setting to relax.
Parking
While some reviewers appreciated the availability of parking at a reasonable price, others found the parking rates to be on the higher side. Limited parking slots also mean that finding a space can be difficult at times. Additionally, the parking system requires guests to go down to the lobby to pay for the ticket before returning to the parking floor, which some might find inconvenient.
For those who prefer not to deal with these issues, there are parking options nearby, although these can also be limited and potentially expensive. Despite these challenges, some guests did find parking to be easy and appreciated the cheap underground parking option.
Overall, while there is parking available at Ceylonz Starlight Suites, it may require a bit of patience and planning, especially for guests with larger vehicles or those who plan to use their cars frequently during their stay.
Indoor Pool
Yes, Ceylonz Starlight Suites Bukit Bintang has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Ceylonz Starlight Suites Bukit Bintang.
No, Ceylonz Starlight Suites Bukit Bintang doesn't allow dogs.
Yes, parking facilities are available at Ceylonz Starlight Suites Bukit Bintang.
No, Ceylonz Starlight Suites Bukit Bintang doesn't have a gym.
Location Show Map
More Options
