Cititel Mid Valley
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Summary of reviewsCititel Mid Valley enjoys a premium location in the heart of Kuala Lumpur, making it a top choice for both business travelers and avid shoppers. The hotel’s direct access to the Mid Valley Megamall and The Gardens provides guests with an array of shopping, dining and entertainment options right at their doorstep. Its excellent proximity to public transportation further enhances its appeal, offering seamless travel to various city hotspots.
The breakfast experience at Cititel Mid Valley is largely positive with guests frequently praising the delicious and varied options, especially the local dishes. The breakfast area is noted for its comfort and pleasant ambiance and the staff are commended for their friendly and accommodating service. While some guests desire more variety to cater to Western tastes, the overall consensus is of a satisfying dining experience.
Rooms at Cititel Mid Valley stand out for their cleanliness and comfort, recently enhanced by modern renovations. Guests commend the upkeep and tidiness, particularly the well-maintained bathrooms. However, the smaller-than-average room sizes are a recurring theme in reviews, making it more suitable for solo travelers or those with minimal space requirements. Despite the compactness, the rooms offer a cozy and pleasant stay, bolstered by the hotel's strategic location.
Cleanliness is a strong suit at Cititel Mid Valley with many guests highlighting the hotel’s tidy and hygienic environment. While isolated issues such as smelly corridors and dated rooms have been reported, the general appreciation for the clean and comfortable setting outweighs the negatives.
The hotel staff receive high praise for their friendliness, efficiency and helpful nature. Guests appreciate the smooth check-in and check-out processes facilitated by courteous front desk personnel. The housekeeping and reception staff are frequently acknowledged for their prompt and attentive service, although there are occasional reports of less favorable interactions.
Guests have mixed experiences with the WiFi with many praising its speed and reliability, while others point out connectivity issues and suggest room for improvement. Parking also receives varied feedback; while some find it convenient, others face challenges with availability and additional costs.
The comfort of the beds at Cititel Mid Valley garners mixed reviews. Many guests find the beds cozy and conducive to a good night’s sleep, but issues with bed size and mattress firmness are commonly mentioned. Improvements in bed quality and cleanliness could further enhance guest satisfaction.
Overall, Cititel Mid Valley effectively meets the expectations of a three-star hotel, providing basic yet satisfactory amenities and good value for money. Its exceptional staff service and prime location contribute significantly to the overall positive guest experience. The hotel’s accessibility features and convenient connections to public transportation make it an appealing choice for a diverse range of travelers.
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The breakfast experience at Cititel Mid Valley is largely positive with guests frequently praising the delicious and varied options, especially the local dishes. The breakfast area is noted for its comfort and pleasant ambiance and the staff are commended for their friendly and accommodating service. While some guests desire more variety to cater to Western tastes, the overall consensus is of a satisfying dining experience.
Rooms at Cititel Mid Valley stand out for their cleanliness and comfort, recently enhanced by modern renovations. Guests commend the upkeep and tidiness, particularly the well-maintained bathrooms. However, the smaller-than-average room sizes are a recurring theme in reviews, making it more suitable for solo travelers or those with minimal space requirements. Despite the compactness, the rooms offer a cozy and pleasant stay, bolstered by the hotel's strategic location.
Cleanliness is a strong suit at Cititel Mid Valley with many guests highlighting the hotel’s tidy and hygienic environment. While isolated issues such as smelly corridors and dated rooms have been reported, the general appreciation for the clean and comfortable setting outweighs the negatives.
The hotel staff receive high praise for their friendliness, efficiency and helpful nature. Guests appreciate the smooth check-in and check-out processes facilitated by courteous front desk personnel. The housekeeping and reception staff are frequently acknowledged for their prompt and attentive service, although there are occasional reports of less favorable interactions.
Guests have mixed experiences with the WiFi with many praising its speed and reliability, while others point out connectivity issues and suggest room for improvement. Parking also receives varied feedback; while some find it convenient, others face challenges with availability and additional costs.
The comfort of the beds at Cititel Mid Valley garners mixed reviews. Many guests find the beds cozy and conducive to a good night’s sleep, but issues with bed size and mattress firmness are commonly mentioned. Improvements in bed quality and cleanliness could further enhance guest satisfaction.
Overall, Cititel Mid Valley effectively meets the expectations of a three-star hotel, providing basic yet satisfactory amenities and good value for money. Its exceptional staff service and prime location contribute significantly to the overall positive guest experience. The hotel’s accessibility features and convenient connections to public transportation make it an appealing choice for a diverse range of travelers.
3-Star Hotel
Located in Mid Valley City, this hotel offers convenience with its proximity to shopping malls and transportation hubs. It provides comfortable rooms and essential amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Located strategically in the heart of Kuala Lumpur, Cititel Mid Valley boasts an unparalleled location that appeals to both business travelers and shopaholics alike. The hotel is praised for its seamless integration with the expansive Mid Valley Megamall and The Gardens, offering guests direct access to a plethora of shopping outlets, dining options and entertainment venues. Its proximity to public transportation and accessibility from key locations, including the LRT line, adds to the convenience, making it an ideal base for exploring the city.
Guests frequently mention the superb and convenient location, highlighting its ease of access to shopping and food outlets. Whether for business meetings or leisure shopping trips, the hotel's geographic positioning ensures a hassle-free stay. The rooms are noted to be clean and comfortable, complementing the hotel's strategic location. Overall, Cititel Mid Valley stands out for its prime location, offering excellent connectivity and convenience in the bustling city of Kuala Lumpur.
Cititel Mid Valley offers a generally positive breakfast experience with many guests praising the delicious taste and variety of options available. Phrases like delicious breakfast, excellent breakfast and very good breakfast capture the satisfaction of most visitors. Some guests highlighted the superb breakfast selection and great food especially the local dishes like mee goreng mamak.
The breakfast area is described as beautiful and comfortable, adding to the overall positive dining experience. The selection seems to cater well to local tastes with many enjoying a wide variety of foods each day. The service is noted to be excellent and even during busy times, staff remain friendly and accommodating.
However, some reviews suggest areas for improvement. Several guests found the breakfast options to be limited, especially for Western tastes and felt there could be more variety. There were mentions of repetitive menus and calls for additions like an egg station or more pastries. Others were disappointed with the quality of certain dishes and the value for money, describing the breakfast as adequate or just okay.
Despite these critiques, the general consensus points to a satisfying and flavorsome breakfast experience at Cititel Mid Valley with room for enhancements to better cater to diverse preferences.
Cititel Mid Valley offers rooms that are exceptionally clean and comfortable with recent renovations adding a modern and cozy touch. Many guests appreciate the cleanliness with particular praise for the condition of the toilets and the overall tidiness of the rooms. The hotel's central location near shopping malls adds convenience for travelers.
However, the recurring theme in the reviews is the size of the rooms. Many guests have noted that the rooms are quite small, often describing them as tiny or cramped, especially for those traveling in pairs or with family. Despite this, the available space is generally well-maintained and while the rooms are not generous in size, they provide a comfortable setting for a short stay.
Basic amenities are present and some rooms have been refurbished, adding to the comfort and overall pleasant ambiance. While the compact nature of the rooms may be a drawback for some, solo travelers or those with minimal space requirements might find it an acceptable trade-off for cleanliness and location.
Overall, Cititel Mid Valley seems to deliver on cleanliness and comfort, though potential guests should be prepared for the smaller room sizes. The updates and renovations help create a modern feel, making it a decent choice for those prioritizing convenience and cleanliness over spacious accommodations.
The beds at Cititel Mid Valley receive mixed feedback from guests. On a positive note, many reviews highlight the comfort of the beds with a number of guests specifically mentioning that they found the beds to be comfortable, cozy and soundproof, which contributed to a good night's sleep. The bedding quality also received praise for being comfortable.
However, there are recurring concerns about the size and condition of the beds. Many guests found the beds to be too small, particularly mentioning the single and twin beds as inadequately sized. There are also comments about the mattresses being too firm or very old, which detracted from the overall comfort for some visitors. Moreover, several reviews mentioned that the pillows were hard and too high, affecting their sleeping experience.
Cleanliness issues were also noted with a few guests pointing out that the bedsheets and blankets were not as clean as expected, sometimes being smelly or in need of replacement. Overall, while the comfort of the beds at Cititel Mid Valley has been commended, improvements in bed size, mattress quality and cleanliness could enhance guest satisfaction.
Cititel Mid Valley boasts a strong reputation for cleanliness among its guests. Numerous reviews highlight the hotel as clean with rooms often described as very clean, tidy and comfortable. Many praised the cleanliness of the bathrooms, noting they are particularly well-kept and hygienic. Some guests found the rooms small, but this was generally accepted as manageable, given the purpose of their stay.
Despite these positive remarks, the hotel isn’t without its drawbacks. Several guests pointed out issues such as smelly corridors and rooms, poor cleaning of pillows and dusty air filters. A common concern was that rooms are not cleaned daily with persistent mentions of dirty towels and hair on the bedsheets and carpets. Some rooms appeared dated and in need of minor renovations and specific complaints included rust stains on wash basins and unclean floors.
Overall, while Cititel Mid Valley demonstrates a solid effort in maintaining cleanliness, some areas need improvement to meet guests' expectations consistently.
Cititel Mid Valley consistently receives praise for its exceptional staff in guest reviews. The overarching sentiment is that the staff are friendly, helpful and efficient. Guests frequently commend the hotel for its courteous and professional employees, noting that they make check-in and check-out processes smooth and hassle-free. The front desk staff, in particular, are highlighted for their politeness and promptness in addressing guests’ needs.
Housekeeping and reception staff receive special mentions for their friendly nature and willingness to assist, ensuring a welcoming atmosphere throughout the hotel. Many guests have encountered staff who are both accommodating and efficient, responding quickly to any requests or issues. The overall service is recognized as great with breakfast and restaurant staff often remarked upon for their professionalism and friendliness.
Despite the overwhelmingly positive feedback, there are occasional mentions of less favorable interactions, where a few guests reported finding some staff to be less responsive or even rude. However, such instances appear to be exceptions rather than the rule.
In general, the attitude and helpfulness of the Cititel Mid Valley staff leave a lasting impression on guests, contributing significantly to their positive experiences at the hotel.
Guests have mixed experiences with the WiFi at Cititel Mid Valley. On the positive side, many appreciated the efficient, fast and reliable internet connection, describing it as having a strong signal and being stable without interruptions. For some, the Wi-Fi worked well enough to handle work tasks smoothly in their rooms with a consistently good connection noted. However, other reviews point out issues, such as slow speeds for YouTube or streaming, poor connection quality and general problems with the WiFi not working properly. There were also suggestions for improved Wi-Fi access for all guests, indicating that while there are strong, positive points, there is room for improvement in providing a consistent and reliable internet experience for everyone.
Parking at Cititel Mid Valley has garnered mixed reviews from guests, highlighting both conveniences and challenges. On the positive side, many found parking easy and convenient, especially with the designated parking areas provided for hotel guests. The valet parking option, albeit limited, adds to the convenience with flat and cheap rates being appreciated by several visitors.
However, there are notable drawbacks. Guests often mentioned the lack of free or dedicated parking. The shared parking facility with the adjacent mall sometimes makes finding a spot difficult, particularly below the hotel and during busy periods. It was noted that the parking entrance closes at night, which can be inconvenient for late arrivers. Furthermore, clearer guidance and maintenance for parking facilities were areas that could be improved. Valet parking is available but comes at a cost and some guests were unhappy about having to pay for in-house guest parking.
In summary, while Cititel Mid Valley offers some convenient parking solutions, there are challenges associated with availability, accessibility and additional costs that could be addressed to improve guests' experiences.
Cititel Mid Valley generally meets the expectations of a three-star hotel with its basic yet satisfactory amenities and services. Many guests found it to be a pleasant hotel, offering a pleasant stay and experience that aligns well with its three-star rating. The pricing is considered good value for money, making it a cost-effective choice for budget-conscious travelers. Despite some noting that comfort levels could be improved, others appreciated the service, describing it as equivalent to five stars, which adds a positive dimension to the overall experience. Overall, Cititel Mid Valley provides an acceptable and worthwhile stay for those seeking quality within the three-star category.
Cititel Mid Valley boasts a prime location with outstanding accessibility for guests, including those with disabilities. Travelers will find the hotel conveniently accessible from the airport and popular city venues, making it an ideal choice for both business and leisure stays. The hotel's proximity to Mid Valley Megamall and direct connections to the mall are highlighted as major advantages, providing easy and immediate access to expansive shopping and dining options, all within walking distance.
Guests have praised the convenience of public transportation with reliable train and Grab services making it effortless to explore the city. The surrounding infrastructure ensures smooth and straightforward navigation for visitors, including wheelchair users. The clean and accommodating hotel environment further enhances the pleasant experience of staying at Cititel Mid Valley, allowing guests to enjoy all the amenities and attractions without hassle. The overall sentiment emphasizes ease of access, convenient location and a wholly accessible environment, contributing to a seamless and enjoyable visit.
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Location
Guests frequently mention the superb and convenient location, highlighting its ease of access to shopping and food outlets. Whether for business meetings or leisure shopping trips, the hotel's geographic positioning ensures a hassle-free stay. The rooms are noted to be clean and comfortable, complementing the hotel's strategic location. Overall, Cititel Mid Valley stands out for its prime location, offering excellent connectivity and convenience in the bustling city of Kuala Lumpur.
Breakfast
The breakfast area is described as beautiful and comfortable, adding to the overall positive dining experience. The selection seems to cater well to local tastes with many enjoying a wide variety of foods each day. The service is noted to be excellent and even during busy times, staff remain friendly and accommodating.
However, some reviews suggest areas for improvement. Several guests found the breakfast options to be limited, especially for Western tastes and felt there could be more variety. There were mentions of repetitive menus and calls for additions like an egg station or more pastries. Others were disappointed with the quality of certain dishes and the value for money, describing the breakfast as adequate or just okay.
Despite these critiques, the general consensus points to a satisfying and flavorsome breakfast experience at Cititel Mid Valley with room for enhancements to better cater to diverse preferences.
Rooms
However, the recurring theme in the reviews is the size of the rooms. Many guests have noted that the rooms are quite small, often describing them as tiny or cramped, especially for those traveling in pairs or with family. Despite this, the available space is generally well-maintained and while the rooms are not generous in size, they provide a comfortable setting for a short stay.
Basic amenities are present and some rooms have been refurbished, adding to the comfort and overall pleasant ambiance. While the compact nature of the rooms may be a drawback for some, solo travelers or those with minimal space requirements might find it an acceptable trade-off for cleanliness and location.
Overall, Cititel Mid Valley seems to deliver on cleanliness and comfort, though potential guests should be prepared for the smaller room sizes. The updates and renovations help create a modern feel, making it a decent choice for those prioritizing convenience and cleanliness over spacious accommodations.
Beds
However, there are recurring concerns about the size and condition of the beds. Many guests found the beds to be too small, particularly mentioning the single and twin beds as inadequately sized. There are also comments about the mattresses being too firm or very old, which detracted from the overall comfort for some visitors. Moreover, several reviews mentioned that the pillows were hard and too high, affecting their sleeping experience.
Cleanliness issues were also noted with a few guests pointing out that the bedsheets and blankets were not as clean as expected, sometimes being smelly or in need of replacement. Overall, while the comfort of the beds at Cititel Mid Valley has been commended, improvements in bed size, mattress quality and cleanliness could enhance guest satisfaction.
Cleanliness
Despite these positive remarks, the hotel isn’t without its drawbacks. Several guests pointed out issues such as smelly corridors and rooms, poor cleaning of pillows and dusty air filters. A common concern was that rooms are not cleaned daily with persistent mentions of dirty towels and hair on the bedsheets and carpets. Some rooms appeared dated and in need of minor renovations and specific complaints included rust stains on wash basins and unclean floors.
Overall, while Cititel Mid Valley demonstrates a solid effort in maintaining cleanliness, some areas need improvement to meet guests' expectations consistently.
Staff
Housekeeping and reception staff receive special mentions for their friendly nature and willingness to assist, ensuring a welcoming atmosphere throughout the hotel. Many guests have encountered staff who are both accommodating and efficient, responding quickly to any requests or issues. The overall service is recognized as great with breakfast and restaurant staff often remarked upon for their professionalism and friendliness.
Despite the overwhelmingly positive feedback, there are occasional mentions of less favorable interactions, where a few guests reported finding some staff to be less responsive or even rude. However, such instances appear to be exceptions rather than the rule.
In general, the attitude and helpfulness of the Cititel Mid Valley staff leave a lasting impression on guests, contributing significantly to their positive experiences at the hotel.
Wi-Fi
Parking
However, there are notable drawbacks. Guests often mentioned the lack of free or dedicated parking. The shared parking facility with the adjacent mall sometimes makes finding a spot difficult, particularly below the hotel and during busy periods. It was noted that the parking entrance closes at night, which can be inconvenient for late arrivers. Furthermore, clearer guidance and maintenance for parking facilities were areas that could be improved. Valet parking is available but comes at a cost and some guests were unhappy about having to pay for in-house guest parking.
In summary, while Cititel Mid Valley offers some convenient parking solutions, there are challenges associated with availability, accessibility and additional costs that could be addressed to improve guests' experiences.
3 Star
Accessible
Guests have praised the convenience of public transportation with reliable train and Grab services making it effortless to explore the city. The surrounding infrastructure ensures smooth and straightforward navigation for visitors, including wheelchair users. The clean and accommodating hotel environment further enhances the pleasant experience of staying at Cititel Mid Valley, allowing guests to enjoy all the amenities and attractions without hassle. The overall sentiment emphasizes ease of access, convenient location and a wholly accessible environment, contributing to a seamless and enjoyable visit.
No, Cititel Mid Valley doesn't have any pool.
No, a spa isn't available at Cititel Mid Valley.
No, Cititel Mid Valley doesn't allow dogs.
Yes, parking facilities are available at Cititel Mid Valley.
No, Cititel Mid Valley doesn't have a gym.
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