City Central Hotel
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Summary of reviewsCity Central Hotel in Kuala Lumpur is highly praised for its exceptionally convenient location, strategically situated near key transportation hubs like KL Sentral station and just across from NU Sentral Mall. The central position in the vibrant Brickfields area offers guests easy access to public transport, eateries, shopping centers and essential services, making it an ideal choice for transit travelers and tourists.
The hotel exhibits a commendable level of cleanliness. Guests frequently describe the premises as spotless and well-maintained with daily housekeeping ensuring that rooms and common areas remain tidy. The friendly and professional staff consistently receive high praise for their accommodating nature and attentiveness, often elevating the overall guest experience to that of higher-rated establishments.
Despite mixed reviews about the rooms with many finding them smaller than expected, the overall cleanliness and functionality are appreciated. The rooms are equipped with basic amenities, comfortable beds and are deemed suitable for short stays. The beds in particular are often highlighted for their comfort, although some guests reported issues with pillow quality and size.
While the breakfast service has room for improvement, as some guests found the options limited and not worth the extra expense, the hotel's prime location provides ample alternative dining options. Similarly, free Wi-Fi generally meets guest expectations with good speed and reliability, despite occasional connectivity issues.
City Central Hotel caters reasonably well to families, offering a comfortable environment with amenities like a children's pool. However, the small room sizes and occasional lack of soundproofing can be a drawback for larger family groups.
In summary, City Central Hotel stands out for its excellent location, cleanliness and the exceptional service of its staff. The hotel provides good value for money, making it a top contender for budget-conscious travelers seeking a clean, well-positioned and comfortable stay in Kuala Lumpur.
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The hotel exhibits a commendable level of cleanliness. Guests frequently describe the premises as spotless and well-maintained with daily housekeeping ensuring that rooms and common areas remain tidy. The friendly and professional staff consistently receive high praise for their accommodating nature and attentiveness, often elevating the overall guest experience to that of higher-rated establishments.
Despite mixed reviews about the rooms with many finding them smaller than expected, the overall cleanliness and functionality are appreciated. The rooms are equipped with basic amenities, comfortable beds and are deemed suitable for short stays. The beds in particular are often highlighted for their comfort, although some guests reported issues with pillow quality and size.
While the breakfast service has room for improvement, as some guests found the options limited and not worth the extra expense, the hotel's prime location provides ample alternative dining options. Similarly, free Wi-Fi generally meets guest expectations with good speed and reliability, despite occasional connectivity issues.
City Central Hotel caters reasonably well to families, offering a comfortable environment with amenities like a children's pool. However, the small room sizes and occasional lack of soundproofing can be a drawback for larger family groups.
In summary, City Central Hotel stands out for its excellent location, cleanliness and the exceptional service of its staff. The hotel provides good value for money, making it a top contender for budget-conscious travelers seeking a clean, well-positioned and comfortable stay in Kuala Lumpur.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
City Central Hotel offers an exceptionally convenient location, praised repeatedly by visitors for its close proximity to key transportation hubs and attractions in Kuala Lumpur. Situated just across from NU Sentral Mall and a mere walking distance from the major KL Sentral station, the hotel allows effortless access to the city’s monorail, KTM, LRT and rapid buses. Guests highlighted the strategic advantage this location provides, making it ideal for quick commutes to various parts of Kuala Lumpur, including the airport and popular destinations like Batu Caves.
Travelers appreciated the hotel's position in the heart of Brickfields, a vibrant area teeming with eateries, convenience stores and shopping centers. This prime location ensures that everything from restaurants and public transport to shopping malls and even laundry shops are within easy reach. The location is well-suited for both short stopovers and longer stays, especially for those who prioritize easy transit and access to essential services. The clean rooms and friendly staff further complement the superb positioning of City Central Hotel, making it a popular choice among transit travelers and tourists looking to explore Kuala Lumpur with ease.
City Central Hotel offers a range of amenities like a rooftop terrace and gym area, but the breakfast experience has drawn mixed reviews from guests. While breakfast isn't included in all packages, it is available for an additional cost. Some guests found the breakfast options limited and not worth the extra expense and a few suggested that buying breakfast from nearby cafes or local restaurants may be a better option. Notably, some guests were able to enjoy a complimentary breakfast, though the overall consensus leans towards the food being more basic and not particularly appetizing. Consequently, for those who prioritize their morning meal, exploring the surrounding dining options might prove to be more satisfying. Overall, breakfast at City Central Hotel seems to be an area with room for improvement, but the hotel's other features and nearby eateries provide viable alternatives.
City Central Hotel has garnered a mix of reviews regarding its rooms with a clear leaning towards their limited size. Many guests found the rooms to be smaller than expected, often describing them as tiny, cramped or not as spacious as depicted in photos. A notable number of rooms also lacked windows, contributing to feelings of suffocation and discomfort for some guests. Issues with noise from both the street and within the hotel were frequently mentioned, as the rooms were not entirely soundproof.
Despite these constraints, the hotel excels in cleanliness. Multiple reviews praised the rooms for being spotless and well-maintained with daily housekeeping ensuring a fresh environment. Basic amenities are consistently replenished and the rooms, though compact, provide essentials like a mini-fridge, toiletries and comfortable bedding that make them suitable for short stays.
The strategic location of City Central Hotel next to the central station is another highlight, making it a convenient choice for travelers. Guests also appreciated the comfort of the beds, despite some reporting issues like small bathrooms, smelly rooms and occasional maintenance problems such as faulty air conditioning or water heating.
For those looking for a budget-friendly option in a prime location, City Central Hotel offers clean and functional rooms, even if space and soundproofing fall short of expectations.
City Central Hotel offers an overall comfortable experience when it comes to their beds, which many guests found very comfortable and clean. Soft and comfortable beds are a recurring compliment with several reviewers praising their comfy and cozy nature. The mattresses are often described as comfortable with some guests appreciating their softness.
However, there are notable points of concern that potential guests should be aware of. Some visitors found the bed sizes to be on the smaller side and there were multiple mentions of uncomfortable and old pillows. A few guests also reported cleanliness issues with the bedsheets, including stains and occasional unpleasant odors. Moreover, there were isolated incidents of bed bugs and a few beds showing wear and tear, such as broken corners and dirty margins.
Despite these issues, the comfort of the beds seems to be a strong point for many, making City Central Hotel a reasonable choice for those prioritizing a good night's sleep.
City Central Hotel has generated an array of feedback surrounding its cleanliness, generally earning high marks from guests. Descriptions such as clean, spotless and immaculate are frequently mentioned, underscoring the hotel's commitment to maintaining a tidy environment. Rooms and common areas are consistently described as clean and well-maintained with housekeeping providing daily services to ensure cleanliness, fresh towels and properly functioning air conditioning.
Guests frequently highlight the cleanliness of the rooms, often labeling them as very clean, neat, tidy and even spotlessly clean. Facilities such as bathrooms, floors and linens also receive commendation for their cleanliness. The hotel's staff receives praise for their friendly demeanor and attention to detail in maintaining the tidiness of the premises.
However, a few negative remarks indicate some inconsistencies with occasional reports of old or stained sheets, dirty pillows and smelly rooms. There were also isolated mentions of dirty tampons and the presence of a cockroach, suggesting room for improvement in certain areas.
Despite these occasional drawbacks, the overall sentiment is positive with many guests appreciating the comfort and cleanliness of the accommodations. The hotel's convenient location near KL Sentral adds to its appeal, making it an ideal choice for travelers seeking a clean and accessible place to stay.
City Central Hotel has garnered positive feedback for its staff, who are commonly described as friendly, helpful and accommodating. Guests frequently mention the staff's professionalism and attentiveness, drawing comparisons to 5 to 7-star hotels. Many guests highlight specific interactions with receptionists and other front desk personnel, noting their efficiency, prompt communication and willingness to assist with a smile. Both cleaning and housekeeping staff are also praised for their courtesy and thoroughness.
The staff's knowledge, politeness and eagerness to provide service have left guests with a positive impression. Individual staff members, including the manager and doorman, receive commendations for their excellent service and hospitality. Some guests specifically mention how accommodating the staff are, whether it’s with luggage storage or simply being approachable and courteous. However, there have been occasional remarks about inconsistency in service with a few negative experiences mentioned regarding certain staff attitudes.
Overall, the majority of reviews reflect a welcoming atmosphere fostered by a team that is both supportive and courteous, which significantly enhances the guests' stay at City Central Hotel.
City Central Hotel's Wi-Fi receives generally positive feedback from guests. Many guests praise the internet for being good, fast and strong throughout the hotel. The free Wi-Fi is commonly described as very good with high speeds and quick connections frequently highlighted. A number of guests appreciate the reliability and speed, making it convenient for multiple online activities. However, some guests mention issues with connectivity, such as intermittent disconnections and struggles to connect with multiple devices simultaneously. While several reviews commend the internet quality, it's clear that there are occasional lapses in service for some visitors. Overall, the Wi-Fi at City Central Hotel meets most guests' expectations, though there is room for improvement in providing a consistent and universally strong connection.
City Central Hotel offers a mixed experience for families, particularly those with children. Many guests indicated that the hotel is perfect for small family vacations, highlighting the kids' enjoyment of the pool and the overall comfort and cleanliness of the space, making it a good option for family stays.
However, some issues were noted concerning the room sizes. Guests repeatedly mentioned the rooms and bathrooms being too small, particularly for those traveling with young children. The lack of soundproofing was another drawback with noise from the corridors and neighboring rooms occasionally disrupting stays. Nevertheless, for those with a small family looking for a brief stopover, the hotel proves to be a reasonable choice despite its small and sometimes outdated rooms. It caters well to specific needs, such as providing prayer mats for Muslim visitors, adding a layer of convenience for diverse guests. Overall, while the tiny room sizes can be a hindrance, the hotel's family-friendly aspects and kid-friendly pool still offer a worthwhile stay for shorter visits.
City Central Hotel offers a good balance between affordability and comfort. Classified as a three-star establishment, it delivers more than expected from its rating. Guests often highlight the standard facilities and a level of service that exceeds those of many higher-rated hotels. The staff, described as exceptionally professional, contribute significantly to the positive experience. The rooms, while described as simple and functional, could benefit from updates. Despite these areas in need of improvement, the hotel stands out for its cleanliness.
Value for money is a recurring theme in reviews with many guests noting the hotel's budget-friendly nature and great location. This affordability does not come at the expense of service quality, as the staff and overall experience often make guests feel they are receiving five-star treatment. For those seeking an economical yet satisfying stay, City Central Hotel remains a top contender.
Location Show Map
Location
Travelers appreciated the hotel's position in the heart of Brickfields, a vibrant area teeming with eateries, convenience stores and shopping centers. This prime location ensures that everything from restaurants and public transport to shopping malls and even laundry shops are within easy reach. The location is well-suited for both short stopovers and longer stays, especially for those who prioritize easy transit and access to essential services. The clean rooms and friendly staff further complement the superb positioning of City Central Hotel, making it a popular choice among transit travelers and tourists looking to explore Kuala Lumpur with ease.
Breakfast
Rooms
Despite these constraints, the hotel excels in cleanliness. Multiple reviews praised the rooms for being spotless and well-maintained with daily housekeeping ensuring a fresh environment. Basic amenities are consistently replenished and the rooms, though compact, provide essentials like a mini-fridge, toiletries and comfortable bedding that make them suitable for short stays.
The strategic location of City Central Hotel next to the central station is another highlight, making it a convenient choice for travelers. Guests also appreciated the comfort of the beds, despite some reporting issues like small bathrooms, smelly rooms and occasional maintenance problems such as faulty air conditioning or water heating.
For those looking for a budget-friendly option in a prime location, City Central Hotel offers clean and functional rooms, even if space and soundproofing fall short of expectations.
Beds
However, there are notable points of concern that potential guests should be aware of. Some visitors found the bed sizes to be on the smaller side and there were multiple mentions of uncomfortable and old pillows. A few guests also reported cleanliness issues with the bedsheets, including stains and occasional unpleasant odors. Moreover, there were isolated incidents of bed bugs and a few beds showing wear and tear, such as broken corners and dirty margins.
Despite these issues, the comfort of the beds seems to be a strong point for many, making City Central Hotel a reasonable choice for those prioritizing a good night's sleep.
Cleanliness
Guests frequently highlight the cleanliness of the rooms, often labeling them as very clean, neat, tidy and even spotlessly clean. Facilities such as bathrooms, floors and linens also receive commendation for their cleanliness. The hotel's staff receives praise for their friendly demeanor and attention to detail in maintaining the tidiness of the premises.
However, a few negative remarks indicate some inconsistencies with occasional reports of old or stained sheets, dirty pillows and smelly rooms. There were also isolated mentions of dirty tampons and the presence of a cockroach, suggesting room for improvement in certain areas.
Despite these occasional drawbacks, the overall sentiment is positive with many guests appreciating the comfort and cleanliness of the accommodations. The hotel's convenient location near KL Sentral adds to its appeal, making it an ideal choice for travelers seeking a clean and accessible place to stay.
Staff
The staff's knowledge, politeness and eagerness to provide service have left guests with a positive impression. Individual staff members, including the manager and doorman, receive commendations for their excellent service and hospitality. Some guests specifically mention how accommodating the staff are, whether it’s with luggage storage or simply being approachable and courteous. However, there have been occasional remarks about inconsistency in service with a few negative experiences mentioned regarding certain staff attitudes.
Overall, the majority of reviews reflect a welcoming atmosphere fostered by a team that is both supportive and courteous, which significantly enhances the guests' stay at City Central Hotel.
Wi-Fi
Family
However, some issues were noted concerning the room sizes. Guests repeatedly mentioned the rooms and bathrooms being too small, particularly for those traveling with young children. The lack of soundproofing was another drawback with noise from the corridors and neighboring rooms occasionally disrupting stays. Nevertheless, for those with a small family looking for a brief stopover, the hotel proves to be a reasonable choice despite its small and sometimes outdated rooms. It caters well to specific needs, such as providing prayer mats for Muslim visitors, adding a layer of convenience for diverse guests. Overall, while the tiny room sizes can be a hindrance, the hotel's family-friendly aspects and kid-friendly pool still offer a worthwhile stay for shorter visits.
3 Star
Value for money is a recurring theme in reviews with many guests noting the hotel's budget-friendly nature and great location. This affordability does not come at the expense of service quality, as the staff and overall experience often make guests feel they are receiving five-star treatment. For those seeking an economical yet satisfying stay, City Central Hotel remains a top contender.
No, City Central Hotel doesn't have any pool.
No, a spa isn't available at City Central Hotel.
No, City Central Hotel doesn't allow dogs.
No, parking facilities aren't available at City Central Hotel.
Yes, City Central Hotel has a gym.
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