Grand Millennium Kuala Lumpur
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Summary of reviewsGrand Millennium Kuala Lumpur stands out for its strategic location in the vibrant Bukit Bintang area, offering guests convenient access to the city’s attractions, shopping malls, and dining options. The hotel's proximity to Pavilion Mall and efficient transport links make it ideal for exploring Kuala Lumpur’s cultural and nightlife scenes. Many guests appreciate the spacious, clean rooms and comfortable beds, often highlighting beautiful city views. While the rooms provide a comfortable stay, some visitors note outdated decor and maintenance issues, particularly in bathrooms and soundproofing.
The breakfast offered is popular for its diverse Asian and Continental options, praised for its quality and presentation, although some guests suggest the need for variety and improvements in taste to match the hotel’s luxury status. The staff at Grand Millennium receives high marks for their friendliness and professionalism, contributing positively to the guest experience despite some areas for improvement in training and language skills.
The hotel’s facilities, including the gym and swimming pool, receive commendations for being well-equipped and maintained, adding value to the stay. The gym caters to fitness enthusiasts, while the pool offers a relaxing atmosphere. Free parking is a highlight for many guests, although accessibility from the parking to the lobby could improve.
Families find the hotel accommodating, with spacious rooms and a welcoming environment, although room arrangements occasionally require adjustments. Beds are frequently praised for comfort, enhancing the restful experience, though some guests mention variability in mattress firmness.
Despite being a five-star establishment, some guests feel that aspects of the hotel's services and facilities do not fully meet high-end expectations. Improvements in maintenance and housekeeping, smoother check-in and check-out processes, and enhanced WiFi connectivity are areas noted for development. Overall, the Grand Millennium Kuala Lumpur offers a warm, convenient, and largely positive experience, particularly in location, staff service, and comfort, while opportunities remain for elevating its luxury offerings.
Categories
The breakfast offered is popular for its diverse Asian and Continental options, praised for its quality and presentation, although some guests suggest the need for variety and improvements in taste to match the hotel’s luxury status. The staff at Grand Millennium receives high marks for their friendliness and professionalism, contributing positively to the guest experience despite some areas for improvement in training and language skills.
The hotel’s facilities, including the gym and swimming pool, receive commendations for being well-equipped and maintained, adding value to the stay. The gym caters to fitness enthusiasts, while the pool offers a relaxing atmosphere. Free parking is a highlight for many guests, although accessibility from the parking to the lobby could improve.
Families find the hotel accommodating, with spacious rooms and a welcoming environment, although room arrangements occasionally require adjustments. Beds are frequently praised for comfort, enhancing the restful experience, though some guests mention variability in mattress firmness.
Despite being a five-star establishment, some guests feel that aspects of the hotel's services and facilities do not fully meet high-end expectations. Improvements in maintenance and housekeeping, smoother check-in and check-out processes, and enhanced WiFi connectivity are areas noted for development. Overall, the Grand Millennium Kuala Lumpur offers a warm, convenient, and largely positive experience, particularly in location, staff service, and comfort, while opportunities remain for elevating its luxury offerings.
Hotel near Golf Courses
Located in Bukit Bintang, it provides access to city amenities and concierge services that can assist with golf arrangements at nearby courses.
Hotel near Nightlife Spots
Located on Jalan Bukit Bintang, Grand Millennium Kuala Lumpur offers excellent proximity to the city's nightlife. Its location provides easy access to bars, clubs, and restaurants, making it a convenient choice for those seeking nighttime entertainment.
Hotel with Gym
This hotel provides a fitness center for guests looking to maintain their workout routines.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the bustling heart of Kuala Lumpur, the Grand Millennium Kuala Lumpur boasts an exceptional location that attracts visitors looking for a convenient and vibrant stay. Situated in the lively Bukit Bintang area, guests are surrounded by an array of shopping malls, restaurants, and entertainment options, making it an ideal choice for tourists wanting to explore the city’s attractions. The proximity to Pavilion Mall, Arab Street, and key transportation hubs ensures easy access to myriad experiences, from gourmet dining to designer shopping.
The hotel’s central placement allows guests to effortlessly explore the rich tapestry of Kuala Lumpur’s nightlife and cultural sights. Within walking distance, visitors can indulge in gastronomic delights at Jalan Alor or access major retail and leisure options. Efficient transportation options, including nearby MRT stations, further enhance the hotel’s appeal as a base for soaking in the city’s offerings.
Additionally, the welcoming and professional staff complement the prime location by providing excellent service, ensuring a delightful stay. Whether traveling for business or leisure, the hotel offers comfort and convenience in the heart of Kuala Lumpur, making it a preferred choice for those seeking a gateway to the city’s vibrant core.
The breakfast experience at Grand Millennium Kuala Lumpur is generally praised for its diversity and quality, offering a satisfying start to the day for its guests. The selection includes a wide array of options catering to different tastes, featuring both Asian and Continental varieties. Many guests have described it as one of the best breakfasts they’ve had, with the buffet being plentiful, delicious, and beautifully presented. The breakfast staff often receive commendation for their attentiveness and friendly service.
Despite the praise, there are areas for improvement, as some reviews noted repetitive menus with a need for greater diversity in choices, especially for international cuisine. The breakfast area occasionally gets crowded, particularly during weekends, leading to wait times for tables, though the system seems efficient in accommodating the flow of guests. Issues such as less-than-fresh juice, cold dishes, and some items being not up to the expected five-star taste have been mentioned.
Overall, the breakfast at Grand Millennium Kuala Lumpur offers a good spread that is well-received by many, although enhancements in menu rotation and taste could elevate the experience further, aligning it more closely with the hotel's luxurious status.
The Grand Millennium Kuala Lumpur offers a mix of spacious and comfortable accommodations in a prime location near the Pavilion, making it an attractive choice for travelers seeking convenience in the heart of Kuala Lumpur. Many guests praise the hotel for its large rooms, comfortable beds, and cleanliness, often highlighting the beautiful city views available from the windows. The strategic location is frequently noted as a major perk, providing easy access to shopping and local amenities.
Despite the positives, visitors often pointed out that the hotel's rooms have an outdated feel, with some furniture and decor in need of refurbishment. Several reviews mention maintenance issues, particularly with bathrooms, air conditioning, and soundproofing. Guests have experienced delays during check-in, and some found the room service and staff interaction lacking.
In summary, while the Grand Millennium Kuala Lumpur shines in terms of room size, comfort, and location, improvements in maintenance and updates to the facilities could significantly enhance the overall guest experience.
At the Grand Millennium Kuala Lumpur, guests frequently highlight the comfort of the beds, making them one of the hotel's standout features. Many describe the beds as large, exceptionally comfortable, and adorned with beautiful bed linen. A number of reviews emphasize that the cozy pillows and plush sheets contribute to a restful night's sleep, ensuring guests wake up refreshed and ready to explore the vibrant city.
While most guests find the bedding to be top-notch, there are occasional mentions of inconsistency, with some noting issues such as slightly hard mattresses or sagging springs. Despite these few remarks, the overall impression is that the hotel's bedding offers a very comfortable experience. Some guests appreciate the ability to request different pillow types, accommodating individual sleep preferences.
In addition to the beds, rooms are often described as clean and spacious, providing a comfortable environment for relaxation. Although a few guests have pointed out the need for maintenance, particularly in the bathrooms, the general sentiment is positive, with many expressing satisfaction with their sleeping arrangements during their stay at this centrally located hotel.
Grand Millennium Kuala Lumpur receives mixed reviews regarding cleanliness. Many guests appreciate the cleanliness and comfort of the rooms, highlighting clean premises, spacious and clean rooms, as well as efficient housekeeping services. The hotel is centrally located, offering easy access to nearby attractions, which adds to its appeal. Some guests commend the friendly and helpful staff, contributing to a welcoming atmosphere.
However, there are also concerns regarding cleanliness, especially in bathrooms, with some guests mentioning unclean bathrooms and outdated fixtures that require attention. Several reviews mention issues with dust, stained carpets, and infrequent vacuuming during extended stays. Some guests also note a need for room renovations to address dated furniture and fixtures.
Overall, while the hotel's location and general cleanliness are often praised, there are occasional lapses in maintenance and thoroughness, primarily in bathrooms and older room amenities. These mixed experiences suggest an opportunity for improvement in maintaining consistent sanitation standards throughout the hotel.
Grand Millennium Kuala Lumpur is largely praised for its exceptional staff service, making it a standout choice for travelers seeking a welcoming atmosphere. Many guests note the courtesy, friendliness, and helpfulness of the staff, often remarking on their readiness to assist with a genuine smile. The mention of specific staff members like Devi, Mr. Fawwaz, and Amirul highlights their dedication to providing exceptional service, often going above and beyond to meet or exceed guest expectations.
Concierge and door staff frequently receive commendations for their efficiency and attentiveness, ensuring guests feel well-cared for throughout their stay. While numerous reviews applaud the receptionists and housekeeping for maintaining high standards of hospitality, some guests suggest areas for improvement, such as staff training and language skills at the front desk. There are occasional accounts of less satisfactory encounters, but these appear to be in the minority.
Overall, the staff at Grand Millennium Kuala Lumpur are generally characterized by their warm hospitality and eagerness to assist, contributing positively to guests' experiences. Combined with a strategic location offering easy access to shopping and dining, the hotel positions itself as a favorable option for those visiting the bustling city of Kuala Lumpur.
Exploring Kuala Lumpur becomes a convenient affair from the Grand Millennium Kuala Lumpur, which is strategically located next to Pavilion, offering easy access to shopping outlets and vibrant city attractions. However, the convenience of a bustling location somewhat contrasts with the hotel's WiFi performance, which has been noted by guests as an area needing improvement. The WiFi service varies considerably, with reports indicating slow connectivity and instability, with some guests experiencing connection issues during their stay. While certain areas of the hotel reportedly boast decent WiFi reception and faster internet in rooms, the coverage inconsistencies suggest that the WiFi quality does not meet the standards of an established hotel. Additionally, guests pointed out the lack of WiFi connectivity in the lobby and public zones, highlighting an aspect of the service that could be enhanced. The hotel excels in delivering prompt service, as requests are swiftly fulfilled, suggesting dedication to ensuring comfort in other areas. Despite the essential inconvenience of fluctuating connectivity, the overall experience remains positively grounded in the vibrancy and accessibility of Kuala Lumpur, right from the doorstep of the Grand Millennium.
The gym at Grand Millennium Kuala Lumpur garners positive feedback for being well-equipped and spacious, offering a satisfying workout experience for guests. Despite occasional mentions of its age, the facilities are considered very good, providing everything necessary for a comprehensive fitness routine. Additionally, access to the gym complements the overall quality of amenities, including nice swimming pools. The gym opens at 6 a.m., and while some guests express a preference for it to be available round-the-clock, its maintenance and organization receive favorable comments. Free parking adds convenience to the overall stay experience.
The swimming pool at the Grand Millennium Kuala Lumpur receives high praise for its excellent facilities and overall appeal. Guests describe it as lovely, awesome, amazing, and emphasize its impressive size. The pool area is also noted to be discreet and well-maintained, offering a quiet atmosphere that many find refreshing. Although located near the building next door, some guests experience occasional noise from the cooling tower and food exhaust, yet this doesn't overshadow the pool's favorable features. While the view from the pool might not be exceptional, it still provides a decent setting for relaxation. With the added convenience of being close to the lift, guests appreciate the pool's accessibility. Despite lacking a heater and being described as a bit chilly at times, the pool is often empty and comfortable for those seeking a tranquil swim. However, the area could benefit from additional lounge chairs to accommodate more sunbathers. Overall, the hotel's swimming pool stands out as a significant highlight, contributing positively to the guest experience.
The parking experience at Grand Millennium Kuala Lumpur is generally well-regarded by guests. The hotel offers ample space for parking, making it easy for visitors to navigate and find a spot. A notable perk is the free parking, which provides a convenient option for guests, allowing them to stay without the worry of additional parking fees. This complimentary service is appreciated by many, adding value to their stay.
The hotel has incorporated a system that uses the room keycard for car park access, simplifying entry and exit during guests' visit. This feature enhances the ease of use and has been praised for its functionality and efficiency, making parking a hassle-free part of the hotel experience.
However, certain aspects could be improved upon. The journey from the car park to the lobby poses some challenges, particularly for families with young children or elderly guests, due to the separate lifts. Suggestions have been made that the parking area could benefit from upgrades to improve overall accessibility. Despite these minor inconveniences, the provision of ample complimentary parking evidently remains a standout feature amidst the parking amenities offered by Grand Millennium Kuala Lumpur.
The Grand Millennium Kuala Lumpur is a comfortable and convenient option for families with young children. With spacious rooms that cater to families of three or more, it provides adequate sleeping space, ensuring a comfortable stay. The hotel is particularly suitable for those who appreciate a great location, as it is conveniently situated near the Pavilion Kuala Lumpur, making shopping trips easy and accessible. Parents will appreciate the option of arranging for a baby cot, although those requiring connecting rooms should be aware that an additional charge may apply. While some guests have noted issues with room arrangements and occasional smoke smells, the overall experience for families appears positive, with many highlighting the comfort and beauty of their stay.
Grand Millennium Kuala Lumpur, while boasting a five-star rating, appears to have some areas ripe for improvement according to guest reviews. Visitors often remark that the facilities and services fall short of expectations for a high-end hotel. Some guests point out that the breakfast selection lacks variety, and maintenance concerns persist, particularly with older bathroom fixtures and less than pristine cleanliness. A need for enhanced housekeeping and maintenance procedures is frequently mentioned.
Moreover, the check-in and check-out process is noted for being time-consuming due to insufficient staffing at counters, which detracts from the overall experience. The friendliness of the staff stands out in contrast, as visitors find them very engaging and helpful despite some shortcomings in qualification levels expected at a five-star establishment.
Pricing transparency could also be improved as some guests were surprised by additional costs due to taxes and services, contributing to a perceived discrepancy in value. Yet, amidst these challenges, the hotel remains popular, demonstrating an appeal that keeps guests coming. Some reviews even describe the service and rooms positively, suggesting that when operations run smoothly, the hotel can deliver a satisfactory experience.
Overall, while there is a consensus about the need for improvements across multiple areas to meet the five-star standard thoroughly, certain aspects such as staff friendliness and room quality are appreciated. A refurbishment and enhanced customer service could help the hotel fully align with its desired five-star status.
Grand Millennium Kuala Lumpur offers an exceptional experience that surpasses typical expectations of a five-star hotel. Guests revel in the luxurious ambiance, particularly praising the comfort and exclusivity of the club offerings. The hotel provides good amenities, contributing to its overall opulent feel. Rooms are highlighted for their luxury, enhancing the overall stay. The pool facilities add to the sense of indulgence, making it a standout feature for relaxation and leisure. Alongside its plush accommodations, visitors appreciate the very good service provided, underscored by the magnificence of the lobby area that sets the tone for a lavish visit.
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Location
The hotel’s central placement allows guests to effortlessly explore the rich tapestry of Kuala Lumpur’s nightlife and cultural sights. Within walking distance, visitors can indulge in gastronomic delights at Jalan Alor or access major retail and leisure options. Efficient transportation options, including nearby MRT stations, further enhance the hotel’s appeal as a base for soaking in the city’s offerings.
Additionally, the welcoming and professional staff complement the prime location by providing excellent service, ensuring a delightful stay. Whether traveling for business or leisure, the hotel offers comfort and convenience in the heart of Kuala Lumpur, making it a preferred choice for those seeking a gateway to the city’s vibrant core.
Breakfast
Despite the praise, there are areas for improvement, as some reviews noted repetitive menus with a need for greater diversity in choices, especially for international cuisine. The breakfast area occasionally gets crowded, particularly during weekends, leading to wait times for tables, though the system seems efficient in accommodating the flow of guests. Issues such as less-than-fresh juice, cold dishes, and some items being not up to the expected five-star taste have been mentioned.
Overall, the breakfast at Grand Millennium Kuala Lumpur offers a good spread that is well-received by many, although enhancements in menu rotation and taste could elevate the experience further, aligning it more closely with the hotel's luxurious status.
Rooms
Despite the positives, visitors often pointed out that the hotel's rooms have an outdated feel, with some furniture and decor in need of refurbishment. Several reviews mention maintenance issues, particularly with bathrooms, air conditioning, and soundproofing. Guests have experienced delays during check-in, and some found the room service and staff interaction lacking.
In summary, while the Grand Millennium Kuala Lumpur shines in terms of room size, comfort, and location, improvements in maintenance and updates to the facilities could significantly enhance the overall guest experience.
Beds
While most guests find the bedding to be top-notch, there are occasional mentions of inconsistency, with some noting issues such as slightly hard mattresses or sagging springs. Despite these few remarks, the overall impression is that the hotel's bedding offers a very comfortable experience. Some guests appreciate the ability to request different pillow types, accommodating individual sleep preferences.
In addition to the beds, rooms are often described as clean and spacious, providing a comfortable environment for relaxation. Although a few guests have pointed out the need for maintenance, particularly in the bathrooms, the general sentiment is positive, with many expressing satisfaction with their sleeping arrangements during their stay at this centrally located hotel.
Cleanliness
However, there are also concerns regarding cleanliness, especially in bathrooms, with some guests mentioning unclean bathrooms and outdated fixtures that require attention. Several reviews mention issues with dust, stained carpets, and infrequent vacuuming during extended stays. Some guests also note a need for room renovations to address dated furniture and fixtures.
Overall, while the hotel's location and general cleanliness are often praised, there are occasional lapses in maintenance and thoroughness, primarily in bathrooms and older room amenities. These mixed experiences suggest an opportunity for improvement in maintaining consistent sanitation standards throughout the hotel.
Staff
Concierge and door staff frequently receive commendations for their efficiency and attentiveness, ensuring guests feel well-cared for throughout their stay. While numerous reviews applaud the receptionists and housekeeping for maintaining high standards of hospitality, some guests suggest areas for improvement, such as staff training and language skills at the front desk. There are occasional accounts of less satisfactory encounters, but these appear to be in the minority.
Overall, the staff at Grand Millennium Kuala Lumpur are generally characterized by their warm hospitality and eagerness to assist, contributing positively to guests' experiences. Combined with a strategic location offering easy access to shopping and dining, the hotel positions itself as a favorable option for those visiting the bustling city of Kuala Lumpur.
Wi-Fi
Gym
Pool
Parking
The hotel has incorporated a system that uses the room keycard for car park access, simplifying entry and exit during guests' visit. This feature enhances the ease of use and has been praised for its functionality and efficiency, making parking a hassle-free part of the hotel experience.
However, certain aspects could be improved upon. The journey from the car park to the lobby poses some challenges, particularly for families with young children or elderly guests, due to the separate lifts. Suggestions have been made that the parking area could benefit from upgrades to improve overall accessibility. Despite these minor inconveniences, the provision of ample complimentary parking evidently remains a standout feature amidst the parking amenities offered by Grand Millennium Kuala Lumpur.
Family
5 Star
Moreover, the check-in and check-out process is noted for being time-consuming due to insufficient staffing at counters, which detracts from the overall experience. The friendliness of the staff stands out in contrast, as visitors find them very engaging and helpful despite some shortcomings in qualification levels expected at a five-star establishment.
Pricing transparency could also be improved as some guests were surprised by additional costs due to taxes and services, contributing to a perceived discrepancy in value. Yet, amidst these challenges, the hotel remains popular, demonstrating an appeal that keeps guests coming. Some reviews even describe the service and rooms positively, suggesting that when operations run smoothly, the hotel can deliver a satisfactory experience.
Overall, while there is a consensus about the need for improvements across multiple areas to meet the five-star standard thoroughly, certain aspects such as staff friendliness and room quality are appreciated. A refurbishment and enhanced customer service could help the hotel fully align with its desired five-star status.
Luxury
Yes, Grand Millennium Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Millennium Kuala Lumpur.
No, Grand Millennium Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Grand Millennium Kuala Lumpur.
Yes, Grand Millennium Kuala Lumpur has a gym.
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