Renaissance Kuala Lumpur Hotel & Convention Centre
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Summary of reviewsThe Renaissance Kuala Lumpur Hotel & Convention Centre is highly praised for its exceptional location in the heart of Kuala Lumpur, providing easy access to iconic landmarks like the Petronas Twin Towers and KLCC. The central positioning near major malls and public transportation ensures seamless connectivity, allowing guests to explore the vibrant surroundings with ease. This makes the hotel an ideal base for both leisure and business travelers wanting to immerse themselves in the dynamic atmosphere of the city.
Guests consistently highlight the impressive breakfast experience, featuring a wide variety of international and local culinary options. The buffet offers a satisfying start to the day with delicious pastries, natural juices, and several types of meat, catering well to vegetarians. The efficient and attentive staff contribute to the dining experience, providing excellent service despite occasional inefficiencies.
The hotel’s rooms are noted for their cleanliness, spaciousness, and modern design, often described as newly renovated and stylish. Many appreciate the comforting amenities, including comfortable beds, club access, and spectacular views of landmarks. While some mention minor issues like outdated décor, the overall sentiment is positive, with praise for fantastic views and high-quality service.
Cleanliness is a strong point, with guests frequently praising the well-maintained facilities. The housekeeping staff ensure rooms are spotless and communal areas are clean, contributing to a welcoming environment. While the hotel shows signs of age in certain areas, the consensus emphasizes a clean, safe, and modern retreat with excellent service.
The staff at Renaissance Kuala Lumpur Hotel & Convention Centre receive widespread acclaim for their attentiveness and friendliness, making guests feel safe and comfortable. The hotel's team is commended for their service-oriented approach and multilingual capabilities, enhancing the overall guest experience. Personalized service from individuals like David at reception and Rashman leaves a lasting impression.
Internet connectivity is generally strong and stable, appreciated by business travelers for its reliability. Guests benefit from free internet availability in their rooms, which allows for streaming and efficient communication, despite occasional slow connections.
The gym and pool facilities are standout features, with the gym offering comprehensive amenities 24/7. Guests enjoy the fitness classes, steam room, sauna, and jacuzzi, while the expansive pool area caters to both serious swimmers and families with children. The pool's inviting ambiance, along with features like water slides and a mini water park, make it a preferred spot for relaxation and entertainment.
Families particularly enjoy the family-friendly environment, spacious rooms, and child-friendly amenities. The swimming pool with a dedicated child-only zone and mini water park are highlights, ensuring a memorable stay for families with young children.
Overall, the Renaissance Kuala Lumpur Hotel & Convention Centre offers a commendable experience with its five-star service and quality, aligning well with the expectations of a luxury establishment. While some guests note discrepancies, particularly in restaurant services and occasional slow wifi, the hotel's beauty, exceptional staff, and affordability make it a preferred choice for both leisure and business travelers.
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Guests consistently highlight the impressive breakfast experience, featuring a wide variety of international and local culinary options. The buffet offers a satisfying start to the day with delicious pastries, natural juices, and several types of meat, catering well to vegetarians. The efficient and attentive staff contribute to the dining experience, providing excellent service despite occasional inefficiencies.
The hotel’s rooms are noted for their cleanliness, spaciousness, and modern design, often described as newly renovated and stylish. Many appreciate the comforting amenities, including comfortable beds, club access, and spectacular views of landmarks. While some mention minor issues like outdated décor, the overall sentiment is positive, with praise for fantastic views and high-quality service.
Cleanliness is a strong point, with guests frequently praising the well-maintained facilities. The housekeeping staff ensure rooms are spotless and communal areas are clean, contributing to a welcoming environment. While the hotel shows signs of age in certain areas, the consensus emphasizes a clean, safe, and modern retreat with excellent service.
The staff at Renaissance Kuala Lumpur Hotel & Convention Centre receive widespread acclaim for their attentiveness and friendliness, making guests feel safe and comfortable. The hotel's team is commended for their service-oriented approach and multilingual capabilities, enhancing the overall guest experience. Personalized service from individuals like David at reception and Rashman leaves a lasting impression.
Internet connectivity is generally strong and stable, appreciated by business travelers for its reliability. Guests benefit from free internet availability in their rooms, which allows for streaming and efficient communication, despite occasional slow connections.
The gym and pool facilities are standout features, with the gym offering comprehensive amenities 24/7. Guests enjoy the fitness classes, steam room, sauna, and jacuzzi, while the expansive pool area caters to both serious swimmers and families with children. The pool's inviting ambiance, along with features like water slides and a mini water park, make it a preferred spot for relaxation and entertainment.
Families particularly enjoy the family-friendly environment, spacious rooms, and child-friendly amenities. The swimming pool with a dedicated child-only zone and mini water park are highlights, ensuring a memorable stay for families with young children.
Overall, the Renaissance Kuala Lumpur Hotel & Convention Centre offers a commendable experience with its five-star service and quality, aligning well with the expectations of a luxury establishment. While some guests note discrepancies, particularly in restaurant services and occasional slow wifi, the hotel's beauty, exceptional staff, and affordability make it a preferred choice for both leisure and business travelers.
Hotel near Golf Courses
Its central location offers accessibility to golf courses around Kuala Lumpur, and the hotel provides comprehensive services to assist with golf arrangements.
Hotel with Spa
The Mandara Spa at Renaissance Kuala Lumpur Hotel features luxurious suites with en-suite bath and steam shower facilities. The spa offers therapeutic wellness and rejuvenation treatments, including body and foot massages, facials, and mani-pedis.
Business Hotel
This hotel offers extensive meeting facilities.
Hotel with Parking
Private paid parking is available on site with a parking garage and covered options. Valet parking, electric vehicle charging, and accessible parking are also provided.
EV charging stations
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Renaissance Kuala Lumpur Hotel & Convention Centre boasts an exceptional location in the heart of Kuala Lumpur, making it a prime choice for travelers seeking convenience and accessibility. Situated within easy walking distance of iconic landmarks such as the Petronas Twin Towers and KLCC, guests appreciate the opportunity to explore the city's top attractions without the need for transportation. The hotel's central positioning near major malls, bustling streets, and public transportation, including the Bukit Nanas monorail and Dang Wangi MRT stations, offers seamless connectivity, enhancing the experience of getting around the city. Visitors are delighted with the strategic placement that allows them to enjoy the vibrant surroundings, from local dining spots to cultural sites, all within a short stroll. Being nestled in the lively Golden Triangle area, the Renaissance Hotel provides an ideal base for both leisure and business travelers looking to immerse themselves in the dynamic atmosphere of Kuala Lumpur.
Travelers visiting the Renaissance Kuala Lumpur Hotel & Convention Centre can look forward to a remarkable breakfast experience. The breakfast spread consistently receives high praise for its wide variety of options and excellent quality. Guests appreciate the international and local culinary offerings, ranging from Western to Chinese, Indian, and Malay cuisines, ensuring there is something for everyone. Many guests highlight the delicious pastries, natural juices, and several types of meat available, with the breakfast buffet catering well to vegetarians too. The buffet's extensive choice includes delectable savory dishes and sweet desserts, making it a satisfying start to the day.
While the breakfast is lauded as fabulous and superb, some visitors recommend arriving early to avoid waiting for seating. The breakfast service runs from 6 am to 11 am, offering ample time to enjoy the diverse spread. Efficient staff contribute positively to the dining experience by providing attentive service, including tea, coffee, and refills. Despite occasional comments regarding inefficiency, the overall consensus is that the buffet breakfast is among the best, with great quality and a large selection. Situated near the iconic Petronas Twin Towers, the hotel offers not only a strategic location but also a memorable culinary indulgence every morning.
The Renaissance Kuala Lumpur Hotel & Convention Centre offers rooms that consistently impress guests with their cleanliness, spaciousness, and modern design. Many visitors mention the newly renovated conditions of the rooms, which provide a contemporary and stylish atmosphere. Room sizes are generally large, easily accommodating families or groups, with comforting amenities like a separate shower, bathtub, and sometimes spectacular views of landmarks such as the Petronas Towers. Several guests appreciate the comfortable beds and the overall tranquility of the rooms. With thoughtful touches such as club access for refreshments and meals, the establishment ensures a premium experience. Despite minor issues like outdated décor in some rooms and occasional detailed cleaning oversights, the overall sentiment is positive, accentuated by a combination of fantastic views, convenience, and high-quality service. Whether staying in the East or West Wings, guests enjoy spacious environments enhanced by beautiful, upscale features.
The beds at the Renaissance Kuala Lumpur Hotel & Convention Centre receive largely positive remarks for their comfort, offering a restful experience for most guests. Many describe the beds as very comfortable, with some even calling them extremely or super comfy. Guests appreciate the quiet rooms which enhance the sleeping experience. However, there are notable criticisms regarding the pillows, frequently described as old, flat, or lacking in support. Some guests find the mattresses too soft, occasionally leading to discomfort. Despite these issues, the comfort of the beds themselves seems to be a consistent highlight for visitors to this hotel.
Renaissance Kuala Lumpur Hotel & Convention Centre frequently garners praise for its outstanding cleanliness and well-maintained facilities. Guests consistently highlight the hotel's very clean rooms, noting their spacious and contemporary design. The housekeeping staff's diligence is evident in the neat and tidy condition of the rooms, often described as spotless. Visitors appreciate the clean and friendly atmosphere, with communal areas and amenities such as the swimming pool receiving high marks for their cleanliness and upkeep.
The attentive and welcoming staff further enhance the experience, contributing to the clean and comfortable hotel environment. Despite some mentions of the hotel showing signs of age, the positive emphasis is on a clean, safe, and well-arranged setting that feels modern and comfortable. While minor issues are occasionally noted, such as the need for room renovations or isolated cleanliness lapses, the overall feedback remains overwhelmingly positive, emphasizing a clean retreat with excellent service.
Renaissance Kuala Lumpur Hotel & Convention Centre consistently receives praise from guests for its exceptional staff. Descriptors such as attentive, super friendly, and accommodating appear repeatedly in reviews. The hotel is praised for having a team that goes above and beyond to ensure guests feel safe and comfortable. Guests note that every staff member they encountered was courteous, welcoming, and eager to assist with any needs. Excellent service is a hallmark, with employees being efficient, service-oriented, and knowledgeable, including having multilingual capabilities. Special mentions are made of individuals like David at reception and Rashman, highlighting personalized service that leaves a lasting impression. While the majority of staff members are described as fabulous and highly professional, a few reviews suggest room for improvement in service attitude, specifically for some front desk staff and a dining room hostess. Overall, the positive experiences with the attentive and friendly staff, combined with other amenities like the mini theme park pool, are key reasons why guests return to the hotel.
Renaissance Kuala Lumpur Hotel & Convention Centre generally offers a good internet experience for its guests. Many reviews highlight that the Wi-Fi is strong and stable, making it especially suitable for business trips. Guests appreciated the reliable connectivity in their rooms, with significant praise for the availability of free internet, which enables streaming on platforms like YouTube and Netflix. Despite a few comments about slow connections, the overall consensus suggests that the Wi-Fi speed is reasonable, and downloading content is manageable, even if not lightning-fast. The positive feedback underscores a satisfactory internet service that enhances the comfort and convenience for visitors staying at the hotel.
The gym at Renaissance Kuala Lumpur Hotel & Convention Centre is a standout feature, garnering praise for its impressive facilities and comprehensive amenities. Open 24/7, it is touted as one of the best hotel gyms by guests, equipped with a wide range of equipment that caters to diverse fitness needs. The vastness of the gym is also a highlight, offering ample space for workouts. Guests appreciate the added features such as a steam room, sauna, and jacuzzi, which enhance the overall fitness experience. The hotel also offers fantastic exercise classes, adding variety to fitness routines. The pool adjacent to the gym is equally remarkable, complemented by excellent service. Together, the gym and pool facilities provide a well-rounded recreation experience for guests, supported by friendly and helpful staff.
The Renaissance Kuala Lumpur Hotel & Convention Centre offers an impressive pool experience that stands out as a significant highlight among guests. The pool is widely praised for its size, accommodating both serious swimmers and those looking to unwind. The expansive area is often described as vibrant and imaginative, with numerous fun elements like water slides and a dedicated children’s space, which makes it particularly child-friendly. Families find the addition of a playground and mini waterpark to be a fantastic complement, ensuring entertainment for kids while providing relaxation for adults. The pool ambiance is inviting, with many noting the beautiful and spacious setup, complete with cozy lounging areas and a clean environment, providing a perfect oasis within the city. Even amid occasional overcrowding during peak times, the pool remains a preferred spot, especially with its long operational hours from early morning until late evening. This, coupled with striking views of the Twin Towers, enhances the overall poolside experience, reinforcing its appeal as a key feature of the hotel.
The Renaissance Kuala Lumpur Hotel & Convention Centre truly stands out as an ideal choice for families, offering a comfortable and enjoyable experience. With great facilities tailored for kids, guests often praise the hotel's family-friendly environment. The spacious Bay Room provides ample space, making it a suitable option for family stays. Parents and children alike find delight in the well-maintained swimming pool area, which includes a child-only zone with fun water slides, adding to the excitement of any staycation. The mini water park within the premises is a highlight, contributing to the hotel's reputation as the best in Kuala Lumpur for families with young children.
The positive experiences extend beyond the amenities, with helpful and friendly staff enhancing the family-friendly atmosphere. Many guests appreciate the additional features like connecting rooms and extra beds at no extra cost, emphasizing convenience and comfort. The picturesque views, especially of the KL Tower, add an extra touch to the already pleasant accommodations. The hotel’s excellent location and quiet, spacious rooms contribute to a memorable family experience, making it a must-stay destination for anyone visiting Kuala Lumpur with children.
Renaissance Kuala Lumpur Hotel & Convention Centre garners mixed impressions from its guests, with notable positive experiences highlighting its commendable five-star service and quality. Guests frequently praise the hotel's family-oriented atmosphere and express satisfaction with its breakfast offerings, aligning well with the expectations of a five-star establishment. The hotel’s affordability is also seen as a true advantage for visitors seeking a luxurious experience without breaking the bank. Its location, combined with the quality of food and amenities like the pool and club area, is often pointed out as a key element of an enjoyable stay, contributing to memorable holiday experiences.
However, some guests note certain shortcomings, particularly regarding the restaurant services, which seemingly do not align with the five-star expectation. Additionally, issues like slow wifi connection, along with surprise inconveniences, detract from the overall experience. While the hotel receives numerous accolades for its beauty and the excellence of its staff, some reviews suggest a discrepancy between the hotel's five-star rating and the experiences of exclusivity and luxury that some visitors anticipate. Consequently, there's a mix of sentiments, with some guests considering alternative accommodation options for future visits. Overall, while many guests find the stay commendable, others feel there is room for improvement to truly represent a five-star standard.
Renaissance Kuala Lumpur Hotel & Convention Centre is an ideal destination for business travelers seeking efficient and professional services. The hotel boasts well-equipped function rooms and excellent business lounge facilities, making it a perfect setting for business meetings. Guests consistently praise the responsiveness and attentiveness of the staff, noting their readiness to promptly address any needs or concerns. Access to exclusive areas like the club and business lounges enhances the convenience for business guests, whether traveling for work or combining business with leisure. The hotel staff's exceptional service and friendly demeanor contribute to a seamless and enjoyable experience, with thoughtful gestures such as arranging an extra bed at no additional cost further highlighting their commitment to guest satisfaction.
The Renaissance Kuala Lumpur Hotel & Convention Centre impresses with its modern and elegant design, exuding a luxurious feel throughout its grand premises. The first-class service provided by the welcoming staff ensures that guests feel comfortable and well-cared for, with every need expertly tended to. The hotel is distinguished by its classy interior design and offers sophisticated accommodations that reflect its 4.5-star rating.
Guests particularly enjoy the benefits of Club Level Lounge access, especially from the higher floors which provide stunning views. The proximity to iconic landmarks like the Twin Towers and convenient transit options like the Monorail Station adds to the appeal of this centrally located hotel. Relaxation is easily found at the resort-style pool, inviting a serene getaway amidst Kuala Lumpur's bustling sights and shopping areas. Though the restaurant services may fall short of the lofty 5-star standards, the overall experience at this exquisite hotel leaves a lasting impression.
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Location
Breakfast
While the breakfast is lauded as fabulous and superb, some visitors recommend arriving early to avoid waiting for seating. The breakfast service runs from 6 am to 11 am, offering ample time to enjoy the diverse spread. Efficient staff contribute positively to the dining experience by providing attentive service, including tea, coffee, and refills. Despite occasional comments regarding inefficiency, the overall consensus is that the buffet breakfast is among the best, with great quality and a large selection. Situated near the iconic Petronas Twin Towers, the hotel offers not only a strategic location but also a memorable culinary indulgence every morning.
Rooms
Beds
Cleanliness
The attentive and welcoming staff further enhance the experience, contributing to the clean and comfortable hotel environment. Despite some mentions of the hotel showing signs of age, the positive emphasis is on a clean, safe, and well-arranged setting that feels modern and comfortable. While minor issues are occasionally noted, such as the need for room renovations or isolated cleanliness lapses, the overall feedback remains overwhelmingly positive, emphasizing a clean retreat with excellent service.
Staff
Wi-Fi
Gym
Pool
Family
The positive experiences extend beyond the amenities, with helpful and friendly staff enhancing the family-friendly atmosphere. Many guests appreciate the additional features like connecting rooms and extra beds at no extra cost, emphasizing convenience and comfort. The picturesque views, especially of the KL Tower, add an extra touch to the already pleasant accommodations. The hotel’s excellent location and quiet, spacious rooms contribute to a memorable family experience, making it a must-stay destination for anyone visiting Kuala Lumpur with children.
5 Star
However, some guests note certain shortcomings, particularly regarding the restaurant services, which seemingly do not align with the five-star expectation. Additionally, issues like slow wifi connection, along with surprise inconveniences, detract from the overall experience. While the hotel receives numerous accolades for its beauty and the excellence of its staff, some reviews suggest a discrepancy between the hotel's five-star rating and the experiences of exclusivity and luxury that some visitors anticipate. Consequently, there's a mix of sentiments, with some guests considering alternative accommodation options for future visits. Overall, while many guests find the stay commendable, others feel there is room for improvement to truly represent a five-star standard.
Business
Luxury
Guests particularly enjoy the benefits of Club Level Lounge access, especially from the higher floors which provide stunning views. The proximity to iconic landmarks like the Twin Towers and convenient transit options like the Monorail Station adds to the appeal of this centrally located hotel. Relaxation is easily found at the resort-style pool, inviting a serene getaway amidst Kuala Lumpur's bustling sights and shopping areas. Though the restaurant services may fall short of the lofty 5-star standards, the overall experience at this exquisite hotel leaves a lasting impression.
Yes, Renaissance Kuala Lumpur Hotel & Convention Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Renaissance Kuala Lumpur Hotel & Convention Centre.
No, Renaissance Kuala Lumpur Hotel & Convention Centre doesn't allow dogs.
Yes, parking facilities are available at Renaissance Kuala Lumpur Hotel & Convention Centre.
Yes, Renaissance Kuala Lumpur Hotel & Convention Centre has a gym.
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