Royale Chulan Kuala Lumpur
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Summary of reviewsRoyale Chulan Kuala Lumpur enjoys a prime location in the heart of the city, close to major attractions like Pavilion Mall, Petronas Twin Towers and KLCC Park. The hotel's strategic placement near bustling shopping and dining districts, along with its proximity to MRT stations, adds to its appeal for both leisure and business travelers.
Guests frequently praise the extensive and well-prepared breakfast buffet, which offers a rich variety of dishes mainly catering to Asian preferences. Featuring local and international cuisines, highlights include Tosai, Idli, Prata and nasi lemak. The breakfast buffet is noted for its quality and diversity, although some guests suggest a need for more Western and Arabic options.
The hotel’s Warisan Cafe receives high marks for its dinner offerings, particularly the buffet, which boasts a range of delicious Malaysian dishes and standout items like their chocolate cake. Though on the pricier side, the quality and variety make it worthwhile.
Royale Chulan's rooms are spacious, clean and comfortable with large and well-appointed bathrooms. While some guests mention minor issues with air conditioning and the need for updates, the overall consensus leans positive with comments on the comfortable beds, modern amenities and views of the Petronas Towers.
Cleanliness is generally well-regarded with common areas and rooms typically well-maintained. However, some guests have observed occasional lapses in room cleanliness, particularly concerning carpets and linens.
The staff at Royale Chulan Kuala Lumpur is frequently lauded for their exceptional service, characterized by attentiveness, friendliness and professionalism. While there are occasional comments about inconsistent service, the overall impression is one of high-quality hospitality.
WiFi service is mostly strong and stable, although some guests have experienced intermittent connectivity issues.
The gym is well-equipped but could benefit from updates and better maintenance. The outdoor pool, featuring a kid’s pool, is a highlight for many guests, described as spacious and inviting, though some feel it requires better upkeep.
Parking facilities are generally secure and convenient, though improvements in lighting and clearer directions would enhance guest satisfaction. Valet services are appreciated, but parking charges and system inconveniences are noted.
The hotel is notably family-friendly, offering services and amenities that cater well to families, such as a well-maintained kid’s pool and spacious family rooms, making it an ideal choice for travelers with children.
In summary, Royale Chulan Kuala Lumpur receives high marks for its location, breakfast offerings, spacious and comfortable rooms and exceptional staff service. While there are areas for improvement, particularly in cleanliness and facilities like the gym and pool, the hotel provides a pleasant and value-for-money stay.
Categories
Guests frequently praise the extensive and well-prepared breakfast buffet, which offers a rich variety of dishes mainly catering to Asian preferences. Featuring local and international cuisines, highlights include Tosai, Idli, Prata and nasi lemak. The breakfast buffet is noted for its quality and diversity, although some guests suggest a need for more Western and Arabic options.
The hotel’s Warisan Cafe receives high marks for its dinner offerings, particularly the buffet, which boasts a range of delicious Malaysian dishes and standout items like their chocolate cake. Though on the pricier side, the quality and variety make it worthwhile.
Royale Chulan's rooms are spacious, clean and comfortable with large and well-appointed bathrooms. While some guests mention minor issues with air conditioning and the need for updates, the overall consensus leans positive with comments on the comfortable beds, modern amenities and views of the Petronas Towers.
Cleanliness is generally well-regarded with common areas and rooms typically well-maintained. However, some guests have observed occasional lapses in room cleanliness, particularly concerning carpets and linens.
The staff at Royale Chulan Kuala Lumpur is frequently lauded for their exceptional service, characterized by attentiveness, friendliness and professionalism. While there are occasional comments about inconsistent service, the overall impression is one of high-quality hospitality.
WiFi service is mostly strong and stable, although some guests have experienced intermittent connectivity issues.
The gym is well-equipped but could benefit from updates and better maintenance. The outdoor pool, featuring a kid’s pool, is a highlight for many guests, described as spacious and inviting, though some feel it requires better upkeep.
Parking facilities are generally secure and convenient, though improvements in lighting and clearer directions would enhance guest satisfaction. Valet services are appreciated, but parking charges and system inconveniences are noted.
The hotel is notably family-friendly, offering services and amenities that cater well to families, such as a well-maintained kid’s pool and spacious family rooms, making it an ideal choice for travelers with children.
In summary, Royale Chulan Kuala Lumpur receives high marks for its location, breakfast offerings, spacious and comfortable rooms and exceptional staff service. While there are areas for improvement, particularly in cleanliness and facilities like the gym and pool, the hotel provides a pleasant and value-for-money stay.
Business Hotel
Royale Chulan Kuala Lumpur is equipped with comprehensive business facilities, including versatile meeting rooms, advanced audiovisual equipment, and professional event management teams, ensuring successful corporate functions.
Hotel with Gym
This hotel offers a fitness centre with a range of equipment and facilities for a complete workout. Personal trainers are available to provide guidance and support.
Hotel with Outdoor Pool
Features a large outdoor pool with ample space for swimming and lounging. The hotel also offers a separate children's pool and a poolside bar.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
Situated in the heart of Kuala Lumpur, Royale Chulan Kuala Lumpur offers a prime location that guests consistently praise. The hotel is strategically located near the bustling Bukit Bintang area and is only a short walk from the elegant Pavilion Mall, making it a convenient spot for shopping enthusiasts. The proximity to MRT stations like Conlay and major attractions like Petronas Twin Towers and KLCC Park enhances the accessibility, offering easy travel around the city. Guests appreciate the hotel’s central yet peaceful setting, a balance between the quietude and the city's vibrant life, providing a serene environment just off the city's hustle and bustle. The surrounding area is replete with shopping malls, diverse dining options and lively bars, making it a perfect locale for both leisure and business travelers. Despite the limited sidewalks in some parts of the city, the hotel's location remains a standout feature, ensuring that most key destinations in Kuala Lumpur are within comfortable walking distance.
Royale Chulan Kuala Lumpur is known for its breakfast offerings, which mostly receive high praise from guests. The breakfast buffet stands out with an extensive variety of dishes, catering mainly to Asian preferences but also featuring some Western options. Guests appreciate the diversity and abundance of food, noting that the breakfast is delicious and well-prepared with high standards of quality.
There are many positive comments about the superb and amazing breakfasts with several guests describing them as the best they have experienced in hotels worldwide. The breakfast features a wide range of local and international cuisines, including Chinese, Indian, Malay and Japanese dishes. Specific mentions of delicious items like Tosai, Idli, Prata and nasi lemak highlight the rich cultural array available.
The hotel's breakfast buffet is seen as suitable even for children and the friendly staff contribute to a pleasant dining experience. Some guests, however, felt that the breakfast options could be more inclusive of Western and Arabic cuisines. There were minor complaints about the temperature of the food and the taste not meeting high expectations.
In summary, Royale Chulan Kuala Lumpur's breakfast buffet is celebrated for its variety, quality and taste, though it might benefit from expanding its offerings to better cater to all international guests.
Royale Chulan Kuala Lumpur offers a dining experience at the Warisan Cafe characterized by a strong Malaysian feel in its delicious and good food. Guests have praised the variety of foods available, highlighting the buffet dinner's diverse and luscious menu. The hotel's chocolate cake and other delectable dishes stand out as culinary delights. Although the cafe's pricing is on the higher side, the overall dining experience is deemed very good. Additionally, the breakfast buffet receives high accolades for its amazing and mouthwatering options, adding to the hotel's appeal with its good facilities and loved ballroom.
The rooms at Royale Chulan Kuala Lumpur are consistently described as spacious, providing ample space for singles, couples and families alike. Many reviews highlight the cleanliness and comfort of the rooms with particular praise for the large and well-appointed bathrooms. The suites are especially noted for their exclusivity and comfort. The decor, while showing signs of aging, doesn’t detract from the overall experience for most guests. Some rooms offer modern amenities and views of the Petronas Towers, adding to the appeal. However, it's worth noting that some guests have encountered issues with air conditioning, outdated facilities and occasional cleanliness lapses. Despite these concerns, the rooms' generous size, comfortable beds and good facilities make the stay pleasant. The hotel's location near popular attractions and its excellent hospitality and room service contribute to its positive reputation. Overall, Royale Chulan Kuala Lumpur delivers a comfortable and spacious retreat with a touch of classic elegance.
The beds at Royale Chulan Kuala Lumpur receive a mixed reception from guests, highlighting both positive and negative aspects. On the positive side, many reviews emphasize the comfort and spaciousness of the rooms, often noting that they are equipped with large, comfortable beds. Descriptions such as "huge bed," "sturdy bed," and "wide bed" frequently appear, suggesting that guests generally appreciate the ample sleeping space. Terms like "comfy bed," "comfortable bed," and "good bed" are mentioned repeatedly, reinforcing the idea that many guests find the beds comfortable for a restful night's sleep.
However, some reviews point out issues that detract from the overall experience. A few guests commented that the beds were too loose or too low and that pillows were too soft, indicating varying personal preferences in bed firmness and pillow support. Some reviews mentioned rough or dusty bed linens, which could affect guest satisfaction.
In summary, while the beds at Royale Chulan Kuala Lumpur are often lauded for their size and comfort, there are instances where guests have found them to fall short of expectations.
The Royale Chulan Kuala Lumpur offers a mixed experience when it comes to cleanliness. The positive feedback often highlights the clean and spacious rooms, which many guests find to be comfortable and well-maintained. Several reviews commend the hotel for its generally clean areas, including the lobby and common spaces, which are often noted to be bright and welcoming. The hotel's high cleanliness standards are appreciated, adding to an overall comfortable and relaxing atmosphere.
However, the reviews also reveal areas where the hotel falls short. There are consistent mentions of poorly cleaned rooms with dirty carpets, stained linens and dusty surfaces, particularly near windows. Some rooms were reported to smell of cigarette smoke and bathrooms occasionally had issues such as mold, wet floors from leaks and broken showers. Housekeeping seemed to be inconsistent with several guests noting insufficient towel supplies and a lack of replenished toiletries.
Despite the dated appearance of some rooms, which could benefit from renovation, the hotel manages to maintain a clean environment overall. Improvements in thorough cleaning and maintenance could significantly enhance guests' experiences at this otherwise well-located hotel.
The staff at Royale Chulan Kuala Lumpur consistently receive high praise for their exceptional customer service. Reviews mention a welcoming and friendly atmosphere with staff being described as attentive, accommodating and helpful in resolving issues. Guests appreciate the prompt and professional assistance they receive, both at the reception and throughout the hotel. The staff’s kindness and courteousness contribute significantly to the positive experiences of the guests, making them feel valued and well-cared-for. Some guests noted inconsistencies with occasional comments about unfriendliness or inexperience, but these instances seem to be the exception rather than the rule. Overall, the hotel's staff are described as a major highlight, providing excellent and five-star service, contributing to a pleasant and memorable stay.
The WiFi experience at Royale Chulan Kuala Lumpur has mixed reviews with a prevailing positive tilt. Many guests highlighted the internet as fast and stable, describing the WiFi signal as super strong and the connection as smooth. There were mentions of WiFi causing no issues and providing good internet service throughout their stay. However, there were instances reported where the WiFi kept dropping or was poor, suggesting some inconsistency in connectivity. Despite these occasional setbacks, the general sentiment leans towards a satisfactory and impressive internet experience.
The gym at Royale Chulan Kuala Lumpur has received mixed feedback from its guests. On the positive side, many have appreciated the presence of a well-equipped and large gymnasium with several machines. This feature stands out in comparison to other amenities, such as the spacious rooms and the traditional feel of the hotel. However, there are remarks suggesting that the gym could benefit from some maintenance and updates, as it is described by some as dated and difficult to use. In comparison to other facilities like the swimming pool and the convenience store, the fitness center seems to lag behind slightly in terms of user experience. Overall, while the gym offers a substantial range of equipment, there is room for improvement in its upkeep and modernization.
Nestled in the heart of Kuala Lumpur, Royale Chulan Kuala Lumpur offers a swimming pool experience that seems to resonate well with its guests. Much of the feedback revolves around positive notes with frequent mentions of a large, superb and magnificent pool. Families have appreciated the kid's pool which comes fully equipped with all necessary facilities. The outdoor pool area is lovely and pleasant, providing a variety of amenities that enhance the overall experience. Guests found the pool inviting and the opening hours convenient.
While many appreciated the pool's spaciousness and cleanliness, some highlighted that the pool area could benefit from more attention. Specific concerns included uncomfortable loungers, occasional cloudy water and moments where poolside management was lacking, indicating the need for better infrastructure and service. Pool bookings to control crowd levels were mentioned, reflecting an effort to manage user experience effectively.
Despite minor drawbacks, the general consensus points towards enjoyable and comfortable swimming sessions, making the pool a significant highlight of the stay at Royale Chulan Kuala Lumpur.
The parking situation at Royale Chulan Kuala Lumpur receives a mix of reviews but leans towards a generally positive outlook. Guests appreciate the safety of the parking facilities, frequently mentioning that parking is safe and secure. The basement parking area is noted for being huge and providing ample space, while convenience is highlighted by the effectiveness of valet parking services. Many guests find parking to be easy and the facilities to be good with some mentioning significant improvements in the parking situation.
However, there are areas that could use enhancement. The parking charge is a common point of contention; some guests believe it should be waived entirely. Additionally, the parking system is seen as inconvenient by some with confusing car park directions and lighting adding to the frustration. There are mentions of the parking area being dark and somewhat intimidating. Despite these hiccups, the availability of free basement parking for motorcycles and the general adequacy of the parking facilities help balance the overall experience. In essence, while there are a few drawbacks, the positive aspects of the parking situation at Royale Chulan Kuala Lumpur seem to outweigh the negatives.
Nestled in the heart of Kuala Lumpur, Royale Chulan is a haven for families seeking a comfortable and enjoyable stay. The hotel has garnered praise for its exceptional family-friendly atmosphere and services, making it a preferred choice among those traveling with children.
One of the standout features is the well-appointed kids' pool, complete with all necessary amenities to keep the little ones entertained and safe. The rooms, described as clean and comfortable, have been noted for being particularly accommodating to families with several options like family triple rooms available.
Families seem to frequent the hotel and it's clear that the establishment is largely visited by those with children. The hotel’s dedication to providing adequate family services and facilities ensures that everyone, from kids to parents, feels well-catered to. This includes thoughtful complimentary offerings from the hotel that have brought joy to many children.
While staying at Royale Chulan, guests can expect an environment that is not only suitable but welcoming for families, making it an ideal spot for a long, enjoyable stay with family members of all ages.
Royale Chulan Kuala Lumpur offers an advantageous location for those interested in exploring the city's vibrant nightlife scene. Guests have praised its close proximity to various nightlife venues, making it convenient for evening entertainment. The hotel is centrally located, providing easy access to nearby nightlife hotspots and ensuring that guests can effortlessly experience the local nightlife facilities.
Royale Chulan Kuala Lumpur has garnered mixed reviews regarding its five-star status. Several guests have commended the hotel for offering great value akin to a five-star venue with fantastic five-star quality services and facilities. Some guests have praised their stay as an excellent five-star experience, highlighting the overall good quality of the services.
However, there are numerous remarks pointing out that the service and cleanliness levels fall short of five-star expectations with some reviewers suggesting the services should align more with what is expected from a five-star hotel in Malaysia. While there are positive mentions of the hotel's five-star aspects, the contrasting opinions indicate room for improvement in meeting consistent five-star standards.
Royale Chulan Kuala Lumpur proves to be an ideal choice for business travelers, offering a quiet yet convenient city center location. The hotel's well-equipped business facilities and comprehensive business amenities cater perfectly to the needs of professionals. Travelers find the business environment and services adequate with excellent business center support and professional staff providing good management. The hotel's business-friendly atmosphere and convenient location amplify its suitability for business trips and purposes.
Royale Chulan Kuala Lumpur receives positive feedback regarding its accessibility for guests with disabilities. Guests frequently highlight that the hotel is accessible and beautiful with no barriers to entry. The location is easily accessible and conveniently situated, often described as centrally located. Proximity to local attractions and facilities is another advantage, as many points of interest are within walking distance. These features make Royale Chulan Kuala Lumpur a commendable choice for travelers seeking comfort and convenience. However, there are occasional comments noting inaccessibility, suggesting that while generally good, some areas may require attention.
The outdoor pool at Royale Chulan Kuala Lumpur has received high praise from guests, notably for its spacious and clean environment. Families particularly appreciate the large pool, as it provides ample space for relaxation and swimming activities with children. The inviting and excellent swimming pool is often described as wonderful, lovely and great, offering a serene setting for leisure. Many guests highlight the cleanliness and the uncrowded nature of the pool, making it a pleasant experience. In addition, the poolside rooms add an extra layer of convenience, allowing easy access to the impressive pool. The lovely surroundings of the pool only enhance its appeal, making it a standout feature of the hotel.
Royale Chulan Kuala Lumpur is highly regarded by guests for its exceptional amenities tailored specifically for honeymooners. The hotel offers delightful honeymoon packages and provides superb service that enhances the romantic experience. Guests appreciate the specialized honeymoon services and often mention the pleasant ambiance suited for newlyweds. Many have enjoyed upgrades to the deluxe honeymoon suites, noting the thoughtful touches that made their stay memorable. Despite a few reviews without specific mentions, the general consensus highlights the hotel's dedication to creating a perfect honeymoon experience.
The Royale Chulan Kuala Lumpur consistently delivers a luxurious experience characterized by an authentic and opulent ambiance. Guests frequently highlight the grandiose setting and five-star standards that elevate their stay. The hotel boasts exceptional luxury amenities and a cozy yet luxurious feel, ensuring comfort and elegance throughout. Visitors can expect a grand and extravagant atmosphere, meeting high expectations typical of five-star hotels. Overall, the Royale Chulan Kuala Lumpur embodies the pinnacle of luxury and sophistication, offering a remarkable five-star experience.
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Location
Breakfast
There are many positive comments about the superb and amazing breakfasts with several guests describing them as the best they have experienced in hotels worldwide. The breakfast features a wide range of local and international cuisines, including Chinese, Indian, Malay and Japanese dishes. Specific mentions of delicious items like Tosai, Idli, Prata and nasi lemak highlight the rich cultural array available.
The hotel's breakfast buffet is seen as suitable even for children and the friendly staff contribute to a pleasant dining experience. Some guests, however, felt that the breakfast options could be more inclusive of Western and Arabic cuisines. There were minor complaints about the temperature of the food and the taste not meeting high expectations.
In summary, Royale Chulan Kuala Lumpur's breakfast buffet is celebrated for its variety, quality and taste, though it might benefit from expanding its offerings to better cater to all international guests.
Dinner
Rooms
Beds
However, some reviews point out issues that detract from the overall experience. A few guests commented that the beds were too loose or too low and that pillows were too soft, indicating varying personal preferences in bed firmness and pillow support. Some reviews mentioned rough or dusty bed linens, which could affect guest satisfaction.
In summary, while the beds at Royale Chulan Kuala Lumpur are often lauded for their size and comfort, there are instances where guests have found them to fall short of expectations.
Cleanliness
However, the reviews also reveal areas where the hotel falls short. There are consistent mentions of poorly cleaned rooms with dirty carpets, stained linens and dusty surfaces, particularly near windows. Some rooms were reported to smell of cigarette smoke and bathrooms occasionally had issues such as mold, wet floors from leaks and broken showers. Housekeeping seemed to be inconsistent with several guests noting insufficient towel supplies and a lack of replenished toiletries.
Despite the dated appearance of some rooms, which could benefit from renovation, the hotel manages to maintain a clean environment overall. Improvements in thorough cleaning and maintenance could significantly enhance guests' experiences at this otherwise well-located hotel.
Staff
Wi-Fi
Gym
Pool
While many appreciated the pool's spaciousness and cleanliness, some highlighted that the pool area could benefit from more attention. Specific concerns included uncomfortable loungers, occasional cloudy water and moments where poolside management was lacking, indicating the need for better infrastructure and service. Pool bookings to control crowd levels were mentioned, reflecting an effort to manage user experience effectively.
Despite minor drawbacks, the general consensus points towards enjoyable and comfortable swimming sessions, making the pool a significant highlight of the stay at Royale Chulan Kuala Lumpur.
Parking
However, there are areas that could use enhancement. The parking charge is a common point of contention; some guests believe it should be waived entirely. Additionally, the parking system is seen as inconvenient by some with confusing car park directions and lighting adding to the frustration. There are mentions of the parking area being dark and somewhat intimidating. Despite these hiccups, the availability of free basement parking for motorcycles and the general adequacy of the parking facilities help balance the overall experience. In essence, while there are a few drawbacks, the positive aspects of the parking situation at Royale Chulan Kuala Lumpur seem to outweigh the negatives.
Family
One of the standout features is the well-appointed kids' pool, complete with all necessary amenities to keep the little ones entertained and safe. The rooms, described as clean and comfortable, have been noted for being particularly accommodating to families with several options like family triple rooms available.
Families seem to frequent the hotel and it's clear that the establishment is largely visited by those with children. The hotel’s dedication to providing adequate family services and facilities ensures that everyone, from kids to parents, feels well-catered to. This includes thoughtful complimentary offerings from the hotel that have brought joy to many children.
While staying at Royale Chulan, guests can expect an environment that is not only suitable but welcoming for families, making it an ideal spot for a long, enjoyable stay with family members of all ages.
Nightlife
5 Star
However, there are numerous remarks pointing out that the service and cleanliness levels fall short of five-star expectations with some reviewers suggesting the services should align more with what is expected from a five-star hotel in Malaysia. While there are positive mentions of the hotel's five-star aspects, the contrasting opinions indicate room for improvement in meeting consistent five-star standards.
Business
Accessible
Outdoor Pool
Honeymoon
Luxury
Yes, Royale Chulan Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Royale Chulan Kuala Lumpur.
No, Royale Chulan Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Royale Chulan Kuala Lumpur.
Yes, Royale Chulan Kuala Lumpur has a gym.
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