Scarletz Suites KLCC by MyKey
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsScarletz Suites KLCC by MyKey is highly acclaimed for its prime location in the heart of Kuala Lumpur. Guests appreciate its proximity to major landmarks like the Petronas Twin Towers, shopping centers and dining areas, making it an ideal choice for both business and leisure travelers. Public transportation is easily accessible and the convenience of nearby eateries and street food markets enhances the overall appeal.
The suites themselves receive commendations for their spaciousness and modern design, complete with luxurious amenities and kitchen facilities that contribute to a homely feel. The rooms are praised for their comfort, stylish interiors and breathtaking city views from large windows. Despite occasional issues with sound insulation and maintenance, the overall sentiment toward the rooms is positive, emphasizing their high level of comfort and modern luxury.
The cleanliness of the suites presents a mixed picture. While many guests highlight the clean and comfortable environment with well-maintained rooms, others point out inconsistencies in housekeeping services, noting occasional lapses like dirty towels and unclean bathrooms. Despite these issues, the modern and stylish design of the apartments often compensates for the cleanliness shortcomings.
Guest feedback about the staff is varied. Many guests commend the friendliness and helpfulness of the reception team, particularly singling out individual staff members for exceptional service. However, some guests report experiencing rudeness and slow responses, indicating a need for better training and efficiency among the staff. Overall, the staff's welcoming demeanor leaves a favorable impression on many visitors.
The WiFi service at Scarletz Suites KLCC is generally reliable with positive reviews highlighting the strong and fast connection provided by separate routers for each room. Though some guests encounter connectivity issues, the WiFi is sufficient for activities like video calls and streaming, thereby meeting most guests' internet needs effectively.
The rooftop pool is a major highlight, offering stunning panoramic views of the city, particularly the KLCC and Petronas Towers. Guests are captivated by the experience, despite occasional overcrowding and minor cleanliness issues. The rooftop pool remains a memorable feature of the hotel, providing an exceptional vantage point for relaxation and enjoyment.
Parking facilities receive mixed reviews. While some guests appreciate the nominal fees and availability of parking spaces, others find the spaces limited and narrow with an inconvenient system requiring payment at the lobby before exiting. The acceptance of only cash payments and the need for more parking spots are noted areas for improvement.
Beds at Scarletz Suites are generally comfortable with guests praising the cleanliness and comfort of the bedding. However, there are inconsistencies in bed sizes and firmness with some guests finding them too small or hard. Despite these issues, the overall quality of sleep is regarded positively by most visitors.
Finally, the hotel is a prominent choice for honeymooners, offering romantic decor, stunning views and special touches like flower arrangements in the suites. The ambiance and location are ideal for a romantic getaway, making Scarletz Suites KLCC a preferred destination for couples celebrating their special moments.
In summary, Scarletz Suites KLCC by MyKey offers a strategically located, luxurious and comfortable stay with some room for improvement in housekeeping and staff efficiency. Its standout features like the rooftop pool and romantic settings for honeymooners make it a compelling choice for visitors to Kuala Lumpur.
Categories
The suites themselves receive commendations for their spaciousness and modern design, complete with luxurious amenities and kitchen facilities that contribute to a homely feel. The rooms are praised for their comfort, stylish interiors and breathtaking city views from large windows. Despite occasional issues with sound insulation and maintenance, the overall sentiment toward the rooms is positive, emphasizing their high level of comfort and modern luxury.
The cleanliness of the suites presents a mixed picture. While many guests highlight the clean and comfortable environment with well-maintained rooms, others point out inconsistencies in housekeeping services, noting occasional lapses like dirty towels and unclean bathrooms. Despite these issues, the modern and stylish design of the apartments often compensates for the cleanliness shortcomings.
Guest feedback about the staff is varied. Many guests commend the friendliness and helpfulness of the reception team, particularly singling out individual staff members for exceptional service. However, some guests report experiencing rudeness and slow responses, indicating a need for better training and efficiency among the staff. Overall, the staff's welcoming demeanor leaves a favorable impression on many visitors.
The WiFi service at Scarletz Suites KLCC is generally reliable with positive reviews highlighting the strong and fast connection provided by separate routers for each room. Though some guests encounter connectivity issues, the WiFi is sufficient for activities like video calls and streaming, thereby meeting most guests' internet needs effectively.
The rooftop pool is a major highlight, offering stunning panoramic views of the city, particularly the KLCC and Petronas Towers. Guests are captivated by the experience, despite occasional overcrowding and minor cleanliness issues. The rooftop pool remains a memorable feature of the hotel, providing an exceptional vantage point for relaxation and enjoyment.
Parking facilities receive mixed reviews. While some guests appreciate the nominal fees and availability of parking spaces, others find the spaces limited and narrow with an inconvenient system requiring payment at the lobby before exiting. The acceptance of only cash payments and the need for more parking spots are noted areas for improvement.
Beds at Scarletz Suites are generally comfortable with guests praising the cleanliness and comfort of the bedding. However, there are inconsistencies in bed sizes and firmness with some guests finding them too small or hard. Despite these issues, the overall quality of sleep is regarded positively by most visitors.
Finally, the hotel is a prominent choice for honeymooners, offering romantic decor, stunning views and special touches like flower arrangements in the suites. The ambiance and location are ideal for a romantic getaway, making Scarletz Suites KLCC a preferred destination for couples celebrating their special moments.
In summary, Scarletz Suites KLCC by MyKey offers a strategically located, luxurious and comfortable stay with some room for improvement in housekeeping and staff efficiency. Its standout features like the rooftop pool and romantic settings for honeymooners make it a compelling choice for visitors to Kuala Lumpur.
Aparthotel with EV Charging Stations
Luxury Aparthotel
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
EV charging stations
Small Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Scarletz Suites KLCC by MyKey boasts an enviable location in the heart of Kuala Lumpur, making it an ideal choice for travelers keen on exploring the city's iconic attractions. With the Petronas Twin Towers just a short walk away—typically cited as a 5 to 10-minute stroll—guests find themselves conveniently close to the city's major landmarks, shopping malls and dining hotspots. The suite’s central positioning also ensures easy access to public transportation with metro stations within walking distance. Many reviews highlight the convenience of having eateries, street food markets and convenience stores nearby, which adds to the overall appeal. Whether visiting for business or leisure, the strategic location of Scarletz Suites ensures that everything from KLCC Park to high-end restaurants is just around the corner. The consistently positive reviews on the property's location make it a standout choice for those wanting to immerse themselves in the vibrant urban life of Kuala Lumpur.
Scarletz Suites KLCC by MyKey in Kuala Lumpur is highly praised for its spacious and well-equipped rooms, making it an ideal choice for both short and long stays. Guests frequently compliment the contemporary decor and modern design, noting that the rooms feel like a home away from home, complete with luxurious amenities and kitchen facilities. Large windows offer stunning views of the cityscape, adding an extra touch of allure.
The accommodations are clean, cozy and comfortable with many reviewers highlighting the spaciousness and stylish interiors. The presence of large living rooms, dining areas and big bathtubs enhances the feeling of staying in a premium suite. Specific positive mentions extend to the high-speed Wi-Fi, modern kitchen appliances and sufficient lighting that creates a warm and inviting environment.
Despite some minor issues such as occasional elevator problems, sound insulation and inconsistent housekeeping, the overall sentiment is overwhelmingly positive. Guest reviews describe the rooms as being well-maintained and beautifully decorated, often comparing the ambiance to that of being in one's own spacious apartment rather than a typical hotel room.
The location is also noted as very convenient with easy access to KLCC and nearby cafes and restaurants. Facilities like the gym, swimming pool and stunning panoramic views from higher floors contribute to the overall appeal. In summary, Scarletz Suites KLCC offers a high level of comfort and modern luxury, making it a standout choice for visitors to Kuala Lumpur.
The overall consensus from guest reviews of Scarletz Suites KLCC by MyKey points to the beds being mostly comfortable, facilitating a good night’s sleep for many. Descriptors such as very comfortable, super comfortable and comfy are frequently used, portraying generally positive experiences. Guests also praise the cleanliness, highlighting clean bedsheets and bedding that is both comfortable and pleasant.
However, some inconsistencies do arise. Several visitors found the beds too small, particularly for two individuals with references to the bed being very small or the smallest double bed ever seen. Additionally, there are mixed opinions on the firmness of the mattresses – some guests describe them as perfect and not saggy, while others describe them as very hard and uncomfortable. There are also isolated reports of bed sheets being stained or having shoe prints and complaints about the pillows being either too hard, too high or flat.
Despite these drawbacks, many guests emphasize the comfort of the bed and appreciate the quality of sleep they were able to get, suggesting that the bed quality might meet general expectations but could benefit from more consistency in size and support.
Scarletz Suites KLCC by MyKey offers a mixed bag of cleanliness experiences. On the positive side, many guests complimented the spacious, modern and stylish rooms, which were often described as clean and comfortable. The apartments themselves were noted to be well-maintained with clean towels and bed linens provided and the overall environment was considered very clean, creating an inviting atmosphere from the lobby to the rooms.
However, numerous reviews pointed out significant shortcomings in the cleanliness and housekeeping services. Many guests were dissatisfied with the lack of daily cleaning services, noting that rooms were sometimes only cleaned once a week or not at all during their stay. Complaints about stained and smelly towels, dirty floors, unclean bathrooms and dust and dirt in various areas were recurrent. Specific issues such as bed bugs, mold and stale odors were also reported, indicating poor maintenance and cleaning oversight. The exterior windows and common areas like elevators and pools also received criticism for their cleanliness standards.
Ultimately, while the property has the potential to provide a clean and comfortable stay, the inconsistency in housekeeping services and attention to detail significantly detracts from the overall experience. Improvements in routine cleaning and better maintenance practices are necessary to meet the expectations set by the otherwise modern and well-designed suites.
At Scarletz Suites KLCC by MyKey, guest feedback about the staff presents a mixed picture. On the positive side, many guests found the reception staff to be friendly, knowledgeable and helpful with several noting that they were always ready to assist with any questions or issues. Visitors frequently praised individuals like Ryan and other named staff members for their exceptional service and helpfulness. The bellboys and morning concierge staff were also highlighted for their professional and friendly demeanor. Overall, many guests felt the staff was welcoming, attentive and proactive in creating a pleasant stay experience.
However, there are notable areas in need of improvement. Some guests experienced rudeness and inattentiveness from both the reception staff and the pool staff. Issues were reported regarding slow check-in processes, unprofessional behavior and a lack of basic training among some employees. Communication problems were also a recurring theme with some guests indicating difficulty in reaching staff or getting timely responses to their requests.
Housekeeping and maintenance issues were another concern with reports of delayed responses to cleaning requests and maintenance problems not being addressed promptly. Some guests felt the reception team was overwhelmed and not as friendly or efficient as expected.
Despite these challenges, the helpful and attentive demeanor of many staff members left a positive impression on several guests, suggesting that with some improvements in training and service consistency, the overall experience could significantly improve.
Guests of Scarletz Suites KLCC by MyKey have varied experiences with the WiFi service. While some encountered issues such as intermittent connectivity, bad or weak signals and occasional downtimes, many others reported positive experiences with fast, strong and reliable WiFi. Guests particularly appreciated the separate WiFi routers for each room, which contributed to the stable and high-speed internet connection. The WiFi was generally good enough for activities like Zoom calls with video and streaming on smart TVs with Netflix provided was an added bonus. On the whole, though there were instances of poor connectivity, numerous guests found the WiFi to be efficient and capable of meeting their internet needs effectively.
Scarletz Suites KLCC by MyKey offers a rooftop pool experience that has captivated many guests with its stunning city views, located on the 47th floor. The infinity pool, frequently mentioned for its fantastic vantage points, provides a remarkable sight of the KLCC and the Petronas Towers, making it a highlight for visitors. Many reviews emphasize the pool's beauty and the refreshing experience it offers with several noting its incredible and exceptional views, especially during a morning swim or a relaxing evening.
Despite the pool's magnificence, it does have some drawbacks. Commonly noted issues include the pool being overcrowded and occasionally noisy, which detracts from the overall relaxation. Additionally, some guests found the pool to be small and at times, cold or even dirty. The limited availability of sunbeds and towels also posed some inconvenience.
Overall, the pool remains a significant attraction due to its rooftop location, luxurious design and the breathtaking panoramic views of Kuala Lumpur it offers. While there are some areas for improvement, its positive attributes certainly make it a memorable feature of the Scarletz Suites KLCC.
Scarletz Suites KLCC by MyKey offers a mix of convenience and challenges when it comes to parking. Notably, easy parking and affordable fees are common highlights with some guests mentioning a nominal charge of RM5 per entry, particularly favorable discounts for guests and even instances of free parking. However, the overall parking experience isn't without its drawbacks. Several reviews point out that parking spaces are limited and narrow and the system requires validation and payment at the lobby each time before exiting, which some found inconvenient. Issues during weekends and a need for more parking spots have also been raised. Additionally, the facility only accepts cash payments and some guests have noted the hassle of paying for parking each time. Despite these downsides, the availability of parking, even though not free, has been described as manageable and with fair fees.
Scarletz Suites KLCC by MyKey boasts a rooftop pool that continuously impresses its guests. Described as incredible, breathtaking and world-class, the pool on the 47th floor offers stunning views, particularly of the iconic KLCC. Guests are thrilled by the night view, which adds an extra layer of enchantment. The infinity pool is frequently highlighted for its fantastic, spectacular and heavenly qualities.
While there are mentions of the pool being small and sometimes crowded, the overall consensus leans heavily towards the positive. Visitors appreciate the bonus of having such a facility, emphasizing the clean design and the lovely atmosphere. This rooftop haven is often cited as the absolute highlight of the hotel experience, making it a highly recommended feature for anyone considering a stay.
Whether enjoying a swim or simply soaking in the views, the rooftop pool at Scarletz Suites KLCC creates unforgettable moments, solidifying its place as a standout attraction.
Scarletz Suites KLCC by MyKey stands out as a top-choice destination for honeymooners, praised for its romantic and beautiful decor that sets the perfect mood for couples. The suites, particularly the honeymoon suite, offer unbeatable and stunning views, including a breathtaking scene from the bathroom, which adds an extra touch of luxury to any romantic stay. The facility excels in creating a romantic ambiance with special touches like flower arrangements in the suites and beautifully arranged rooms that are deemed perfect for a honeymoon getaway. The location of the suites is ideal for honeymooners, providing a picturesque and perfect spot for a romantic vacation.
Despite some initial hitches, the overall facility meets expectations, ensuring a memorable and charming experience. The rooftop provides an additional space for couples to enjoy the beautiful city views. Even though a deposit is required for booking the honeymoon suite, guests felt the romantic setting and views made it worth it. Scarletz Suites KLCC proves to be a perfect place for honeymooners looking for a romantic and beautiful stay.
Location Show Map
Location
Rooms
The accommodations are clean, cozy and comfortable with many reviewers highlighting the spaciousness and stylish interiors. The presence of large living rooms, dining areas and big bathtubs enhances the feeling of staying in a premium suite. Specific positive mentions extend to the high-speed Wi-Fi, modern kitchen appliances and sufficient lighting that creates a warm and inviting environment.
Despite some minor issues such as occasional elevator problems, sound insulation and inconsistent housekeeping, the overall sentiment is overwhelmingly positive. Guest reviews describe the rooms as being well-maintained and beautifully decorated, often comparing the ambiance to that of being in one's own spacious apartment rather than a typical hotel room.
The location is also noted as very convenient with easy access to KLCC and nearby cafes and restaurants. Facilities like the gym, swimming pool and stunning panoramic views from higher floors contribute to the overall appeal. In summary, Scarletz Suites KLCC offers a high level of comfort and modern luxury, making it a standout choice for visitors to Kuala Lumpur.
Beds
However, some inconsistencies do arise. Several visitors found the beds too small, particularly for two individuals with references to the bed being very small or the smallest double bed ever seen. Additionally, there are mixed opinions on the firmness of the mattresses – some guests describe them as perfect and not saggy, while others describe them as very hard and uncomfortable. There are also isolated reports of bed sheets being stained or having shoe prints and complaints about the pillows being either too hard, too high or flat.
Despite these drawbacks, many guests emphasize the comfort of the bed and appreciate the quality of sleep they were able to get, suggesting that the bed quality might meet general expectations but could benefit from more consistency in size and support.
Cleanliness
However, numerous reviews pointed out significant shortcomings in the cleanliness and housekeeping services. Many guests were dissatisfied with the lack of daily cleaning services, noting that rooms were sometimes only cleaned once a week or not at all during their stay. Complaints about stained and smelly towels, dirty floors, unclean bathrooms and dust and dirt in various areas were recurrent. Specific issues such as bed bugs, mold and stale odors were also reported, indicating poor maintenance and cleaning oversight. The exterior windows and common areas like elevators and pools also received criticism for their cleanliness standards.
Ultimately, while the property has the potential to provide a clean and comfortable stay, the inconsistency in housekeeping services and attention to detail significantly detracts from the overall experience. Improvements in routine cleaning and better maintenance practices are necessary to meet the expectations set by the otherwise modern and well-designed suites.
Staff
However, there are notable areas in need of improvement. Some guests experienced rudeness and inattentiveness from both the reception staff and the pool staff. Issues were reported regarding slow check-in processes, unprofessional behavior and a lack of basic training among some employees. Communication problems were also a recurring theme with some guests indicating difficulty in reaching staff or getting timely responses to their requests.
Housekeeping and maintenance issues were another concern with reports of delayed responses to cleaning requests and maintenance problems not being addressed promptly. Some guests felt the reception team was overwhelmed and not as friendly or efficient as expected.
Despite these challenges, the helpful and attentive demeanor of many staff members left a positive impression on several guests, suggesting that with some improvements in training and service consistency, the overall experience could significantly improve.
Wi-Fi
Pool
Despite the pool's magnificence, it does have some drawbacks. Commonly noted issues include the pool being overcrowded and occasionally noisy, which detracts from the overall relaxation. Additionally, some guests found the pool to be small and at times, cold or even dirty. The limited availability of sunbeds and towels also posed some inconvenience.
Overall, the pool remains a significant attraction due to its rooftop location, luxurious design and the breathtaking panoramic views of Kuala Lumpur it offers. While there are some areas for improvement, its positive attributes certainly make it a memorable feature of the Scarletz Suites KLCC.
Parking
Outdoor Pool
While there are mentions of the pool being small and sometimes crowded, the overall consensus leans heavily towards the positive. Visitors appreciate the bonus of having such a facility, emphasizing the clean design and the lovely atmosphere. This rooftop haven is often cited as the absolute highlight of the hotel experience, making it a highly recommended feature for anyone considering a stay.
Whether enjoying a swim or simply soaking in the views, the rooftop pool at Scarletz Suites KLCC creates unforgettable moments, solidifying its place as a standout attraction.
Honeymoon
Despite some initial hitches, the overall facility meets expectations, ensuring a memorable and charming experience. The rooftop provides an additional space for couples to enjoy the beautiful city views. Even though a deposit is required for booking the honeymoon suite, guests felt the romantic setting and views made it worth it. Scarletz Suites KLCC proves to be a perfect place for honeymooners looking for a romantic and beautiful stay.
Yes, Scarletz Suites KLCC by MyKey has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Scarletz Suites KLCC by MyKey.
No, Scarletz Suites KLCC by MyKey doesn't allow dogs.
Yes, parking facilities are available at Scarletz Suites KLCC by MyKey.
No, Scarletz Suites KLCC by MyKey doesn't have a gym.
Location Show Map
More Options
