Sunway Lagoon Hotel , formerly Sunway Clio Hotel
Kuala Lumpur
3.07303200,
101.60456000
,
Jalan Pjs11/15, Off Persiaran Lagoon, Bandar Sunway, Selangor Darul Ehsan, Malaysia
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSunway Lagoon Hotel, formerly known as Sunway Clio Hotel, consistently garners praise for its strategic and convenient location. Situated adjacent to the Sunway Pyramid Mall and offering easy access to the Sunway Lagoon water park, the hotel is ideal for families and leisure travelers. Guests appreciate the interconnectedness with the mall, which provides numerous shops, restaurants and services within walking distance, enhancing the overall experience.
The hotel offers spacious, clean and modern rooms with panoramic windows that provide exceptional views, especially over the city and the water park. Guests highlight the comfort and well-maintained nature of the accommodations, though occasional issues such as dirty rooms or leaking bathrooms are mentioned. The quality of the rooms contributes significantly to the hotel's appeal.
Breakfast at Sunway Lagoon Hotel receives generally positive reviews with guests enjoying the diverse selection that includes Chinese, Indian, Arabic and Western dishes. While some guests found the variety limited and repetitive, most appreciated the delicious options and the location of the buffet on the 8th floor.
Cleanliness is a standout feature of the hotel with guests frequently commenting on the spotless condition of rooms and common areas. The hotel's hygiene standards, well-kept facilities and organized layout contribute to a comfortable stay. Minor issues such as dusty carpets and mold in bathrooms were noted but did not detract significantly from the overall positive impression.
The hotel staff is highly commended for their friendliness, professionalism and attentiveness. Guests consistently highlight the exceptional hospitality, warm reception and helpfulness of the team, particularly the front desk and concierge services. Specific staff members are mentioned for their outstanding service, enhancing the guest experience.
The pool area receives mixed reviews. Guests appreciate the open-air pool on the 8th floor and its family-friendly features, though some note cleanliness issues and a need for refurbishment. The pool's depth and restrictive opening hours are additional points of concern.
Parking at the hotel is a notable drawback. Guests frequently mention high parking fees, difficulty finding empty slots and poor signage. While there are some complimentary parking options, these are inconsistently applied, detracting from the convenience of the hotel's location.
Overall, Sunway Lagoon Hotel stands out for its prime location, excellent cleanliness, comfortable rooms and outstanding staff. Despite minor issues related to breakfast variety, pool maintenance and parking, the hotel remains a preferred choice for travelers, particularly families, visiting Sunway City.
Categories
The hotel offers spacious, clean and modern rooms with panoramic windows that provide exceptional views, especially over the city and the water park. Guests highlight the comfort and well-maintained nature of the accommodations, though occasional issues such as dirty rooms or leaking bathrooms are mentioned. The quality of the rooms contributes significantly to the hotel's appeal.
Breakfast at Sunway Lagoon Hotel receives generally positive reviews with guests enjoying the diverse selection that includes Chinese, Indian, Arabic and Western dishes. While some guests found the variety limited and repetitive, most appreciated the delicious options and the location of the buffet on the 8th floor.
Cleanliness is a standout feature of the hotel with guests frequently commenting on the spotless condition of rooms and common areas. The hotel's hygiene standards, well-kept facilities and organized layout contribute to a comfortable stay. Minor issues such as dusty carpets and mold in bathrooms were noted but did not detract significantly from the overall positive impression.
The hotel staff is highly commended for their friendliness, professionalism and attentiveness. Guests consistently highlight the exceptional hospitality, warm reception and helpfulness of the team, particularly the front desk and concierge services. Specific staff members are mentioned for their outstanding service, enhancing the guest experience.
The pool area receives mixed reviews. Guests appreciate the open-air pool on the 8th floor and its family-friendly features, though some note cleanliness issues and a need for refurbishment. The pool's depth and restrictive opening hours are additional points of concern.
Parking at the hotel is a notable drawback. Guests frequently mention high parking fees, difficulty finding empty slots and poor signage. While there are some complimentary parking options, these are inconsistently applied, detracting from the convenience of the hotel's location.
Overall, Sunway Lagoon Hotel stands out for its prime location, excellent cleanliness, comfortable rooms and outstanding staff. Despite minor issues related to breakfast variety, pool maintenance and parking, the hotel remains a preferred choice for travelers, particularly families, visiting Sunway City.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel, boasts an excellent and strategic location that is highly praised by guests. Positioned adjacent to the Sunway Pyramid Mall and offering easy access to the Sunway Lagoon water park, the hotel provides unparalleled convenience for both leisure and shopping enthusiasts. The location is ideal for families with children who seek proximity to the water park and various entertainment options.
Guests appreciate the hotel's interconnectedness with the mall, which offers a plethora of shops, restaurants and services within walking distance. The immediate access to the mall and eateries, as well as the nearby Oasis Boulevard, provides a seamless and enjoyable experience for visitors.
The rooms at Sunway Lagoon Hotel are noted for their cleanliness, spaciousness and exceptional views, particularly those overlooking the city and the water park. Guests also commend the hotel staff for their friendliness and professionalism, contributing to a pleasant and hassle-free stay.
Moreover, the hotel is well-connected to transportation, making it easy for guests to explore the surrounding area. Overall, Sunway Lagoon Hotel's prime location, combined with the quality of its accommodations and services, makes it a preferred choice for travelers visiting Sunway City.
Sunway Lagoon Hotel, which was formerly known as Sunway Clio Hotel, has garnered a range of opinions regarding its breakfast offerings. Many guests commend the hotel for its great breakfast options, praising the cleanliness and the diverse selection available daily. The breakfast buffet offers a variety of Chinese, Indian, Arabic and Western dishes, appealing to different palates, including local breakfast cuisine favorites.
Several reviewers noted the deliciousness of the breakfast, highlighting specific dishes such as dim sum, Indian and Malaysian options as amazing. Others appreciated the buffet's location on the 8th floor, which adds to the overall experience.
However, some guests felt that the breakfast variety was limited and repetitive, expressing a desire for more daily changes and a more extensive selection of dairy products, including cheeses. Despite a few comments about certain items like waffles being dry and tough and repetition in items over consecutive days, many found the spread adequate with several terms like very good and excellent frequently used.
Certain reviewers emphasized that while the breakfast was simple, it still managed to be tasty with Mediterranean food receiving a nod of approval. There were also positive mentions about the atmosphere, noting friendly staff and a convenient setting.
Overall, feedback points towards a generally positive breakfast experience at Sunway Lagoon Hotel, underscored by specific areas for improvement to enhance the variety and selection further.
Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel, receives a lot of praise for its rooms. Guests frequently highlight the spaciousness and cleanliness of the accommodations, underlining how comfortable and well-maintained they feel. The rooms are described as large, bright and equipped with modern, functional fittings, often featuring panoramic windows that offer great views, including city vistas and pleasant outlooks.
The hotel's proximity to the water park adds to its appeal, making it an ideal spot for both relaxation and entertainment. Bathrooms are noted for being clean and nicely designed, contributing to the overall comfort of the stay.
However, there are occasional mentions of issues such as dirty rooms and leaking bathrooms and some guests felt that room sizes were slightly smaller compared to similarly priced options elsewhere, but still comfortable. Despite these minor concerns, the general sentiment is positive, focusing on the spacious and clean nature of the rooms, the impressive views and the overall comfort provided.
The beds at Sunway Lagoon Hotel (formerly Sunway Clio Hotel) are generally well-received with many guests praising them for their comfort. Descriptions often highlight "big beds," "king-sized beds" that are "huge and comfortable," and overall "comfortable beds." Several guests appreciated the spacious rooms paired with comfy beds. However, some reviews pointed out that bed hygiene could be improved and there were mentions of mattresses being "too soft" and in need of firmness. Despite these concerns, the consensus leans towards a positive sleeping experience at the hotel.
Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel, receives frequent commendations for its exceptional cleanliness and strategic location. Guests consistently note that the hotel rooms and common areas are very clean, tidy and well-maintained, contributing to a comfortable environment. The hotel staff also receives praise for their friendliness and efficient service, which enhances the overall experience.
Several reviews highlight the spotless condition of guest rooms, often describing them as super clean, tidy and comfortable. The hotel's proximity to the Sunway Pyramid Mall and various tourist attractions is another positive factor mentioned by multiple guests, adding to the convenience and appeal of its location. Guests appreciate the cleanliness of other facilities too, including the swimming pool, which is described as wide and safe.
While most reviews are positive, a few mention areas for improvement. Some guests reported issues such as dusty carpets, mold in the bathroom and unpleasant smells from the toilet floor trap. Despite these occasional setbacks, the majority of reviews favor the hotel's hygiene standards and organized layout.
Overall, Sunway Lagoon Hotel stands out for its cleanliness, well-maintained rooms and prime location, making it a preferred choice for visitors to the area.
Sunway Lagoon Hotel impresses with outstanding customer service and a highly commendable staff. Reviews frequently mention the exceptional hospitality provided by the team, highlighting their friendliness, professionalism and attentiveness. Guests appreciated the warm reception and consistent recognition from the staff, making their interactions pleasant and personal. The front desk and concierge services received particular praise for their efficiency and helpfulness with staff taking the initiative to cater to the needs of families and other guests.
The staff’s professional demeanor, combined with their readiness to assist and provide information, adds a layer of comfort to the stay. Specific members, such as Johnny and Mr. Mahendaran, were noted for going above and beyond in their service, whether by offering prayer rooms or assisting with local travel information. Housekeeping and phone operators also contributed positively, although a minor incident with room service was mentioned.
Overall, the staff at Sunway Lagoon Hotel are depicted as friendly, attentive and committed to providing an excellent guest experience, contributing significantly to the hotel's positive reputation.
The pool area at Sunway Lagoon Hotel, formerly Sunway Clio Hotel, has received mixed reviews from guests. On the positive side, many guests appreciated the open-air pool on the 8th floor, describing it as amazing and a lovely place to cool down. It features distinct areas for babies and toddlers, making it a hit with families. The pool itself is beautiful, wide and safe and the surrounding environment is kept very clean. Additionally, the salt pool has also been praised by guests.
However, some guests mentioned issues such as the pool being dirty with noticeable algae. The pool's depth is limited to 1.1 meters, which may not be ideal for all swimmers and its opening hours are restrictive, closing by 7 pm. There were also comments about the pool needing refurbishment and some found the pool area a bit tired. Despite these drawbacks, the unique offerings like the rooftop terrace and easy access to the mall make the pool an attractive feature of the hotel.
Sunway Lagoon Hotel, previously known as Sunway Clio Hotel, offers a convenient location with excellent access to key attractions like the shopping mall and Sunway Lagoon. Guests appreciate the proximity to these destinations as well as the cleanliness of the mall and attentive staff. However, parking at the hotel presents some challenges.
Guests frequently mention high parking fees and the inconvenience of having to pay for parking, which is not included in the room price. The car park is shared with the nearby mall, making it challenging to find an empty slot, especially on weekends. Signage in the basement parking area is reportedly poor, adding to the confusion.
While there are some positives, such as complimentary parking for repeat customers and free parking on checkout day, these benefits seem to apply inconsistently. Overall, guests find parking difficult and costly, which detracts from the overall convenience of the hotel's prime location.
Sunway Lagoon Hotel is an ideal destination for families, offering a beautiful establishment that caters especially well to those with children. Its prime location provides easy access to the popular Sunway Lagoon water park, making it a convenient choice for a family getaway. The proximity to a mall adds to the convenience, allowing for relaxed shopping and dining experiences.
The hotel is praised for being suitable for families of all sizes, including groups there for family weddings. Many guests highlight the family-friendly amenities and excellent service from the hotel staff, which contributed to a wonderful family stay. While there was a concern about the cleanliness of the swimming pool, the overall feedback on the hotel’s family appeal remains very positive. Additionally, the option to upgrade to a family room ensures that larger groups feel comfortable and well-accommodated.
Location Show Map
Location
Guests appreciate the hotel's interconnectedness with the mall, which offers a plethora of shops, restaurants and services within walking distance. The immediate access to the mall and eateries, as well as the nearby Oasis Boulevard, provides a seamless and enjoyable experience for visitors.
The rooms at Sunway Lagoon Hotel are noted for their cleanliness, spaciousness and exceptional views, particularly those overlooking the city and the water park. Guests also commend the hotel staff for their friendliness and professionalism, contributing to a pleasant and hassle-free stay.
Moreover, the hotel is well-connected to transportation, making it easy for guests to explore the surrounding area. Overall, Sunway Lagoon Hotel's prime location, combined with the quality of its accommodations and services, makes it a preferred choice for travelers visiting Sunway City.
Breakfast
Several reviewers noted the deliciousness of the breakfast, highlighting specific dishes such as dim sum, Indian and Malaysian options as amazing. Others appreciated the buffet's location on the 8th floor, which adds to the overall experience.
However, some guests felt that the breakfast variety was limited and repetitive, expressing a desire for more daily changes and a more extensive selection of dairy products, including cheeses. Despite a few comments about certain items like waffles being dry and tough and repetition in items over consecutive days, many found the spread adequate with several terms like very good and excellent frequently used.
Certain reviewers emphasized that while the breakfast was simple, it still managed to be tasty with Mediterranean food receiving a nod of approval. There were also positive mentions about the atmosphere, noting friendly staff and a convenient setting.
Overall, feedback points towards a generally positive breakfast experience at Sunway Lagoon Hotel, underscored by specific areas for improvement to enhance the variety and selection further.
Rooms
The hotel's proximity to the water park adds to its appeal, making it an ideal spot for both relaxation and entertainment. Bathrooms are noted for being clean and nicely designed, contributing to the overall comfort of the stay.
However, there are occasional mentions of issues such as dirty rooms and leaking bathrooms and some guests felt that room sizes were slightly smaller compared to similarly priced options elsewhere, but still comfortable. Despite these minor concerns, the general sentiment is positive, focusing on the spacious and clean nature of the rooms, the impressive views and the overall comfort provided.
Beds
Cleanliness
Several reviews highlight the spotless condition of guest rooms, often describing them as super clean, tidy and comfortable. The hotel's proximity to the Sunway Pyramid Mall and various tourist attractions is another positive factor mentioned by multiple guests, adding to the convenience and appeal of its location. Guests appreciate the cleanliness of other facilities too, including the swimming pool, which is described as wide and safe.
While most reviews are positive, a few mention areas for improvement. Some guests reported issues such as dusty carpets, mold in the bathroom and unpleasant smells from the toilet floor trap. Despite these occasional setbacks, the majority of reviews favor the hotel's hygiene standards and organized layout.
Overall, Sunway Lagoon Hotel stands out for its cleanliness, well-maintained rooms and prime location, making it a preferred choice for visitors to the area.
Staff
The staff’s professional demeanor, combined with their readiness to assist and provide information, adds a layer of comfort to the stay. Specific members, such as Johnny and Mr. Mahendaran, were noted for going above and beyond in their service, whether by offering prayer rooms or assisting with local travel information. Housekeeping and phone operators also contributed positively, although a minor incident with room service was mentioned.
Overall, the staff at Sunway Lagoon Hotel are depicted as friendly, attentive and committed to providing an excellent guest experience, contributing significantly to the hotel's positive reputation.
Pool
However, some guests mentioned issues such as the pool being dirty with noticeable algae. The pool's depth is limited to 1.1 meters, which may not be ideal for all swimmers and its opening hours are restrictive, closing by 7 pm. There were also comments about the pool needing refurbishment and some found the pool area a bit tired. Despite these drawbacks, the unique offerings like the rooftop terrace and easy access to the mall make the pool an attractive feature of the hotel.
Parking
Guests frequently mention high parking fees and the inconvenience of having to pay for parking, which is not included in the room price. The car park is shared with the nearby mall, making it challenging to find an empty slot, especially on weekends. Signage in the basement parking area is reportedly poor, adding to the confusion.
While there are some positives, such as complimentary parking for repeat customers and free parking on checkout day, these benefits seem to apply inconsistently. Overall, guests find parking difficult and costly, which detracts from the overall convenience of the hotel's prime location.
Family
The hotel is praised for being suitable for families of all sizes, including groups there for family weddings. Many guests highlight the family-friendly amenities and excellent service from the hotel staff, which contributed to a wonderful family stay. While there was a concern about the cleanliness of the swimming pool, the overall feedback on the hotel’s family appeal remains very positive. Additionally, the option to upgrade to a family room ensures that larger groups feel comfortable and well-accommodated.
Yes, Sunway Lagoon Hotel , formerly Sunway Clio Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sunway Lagoon Hotel , formerly Sunway Clio Hotel.
No, Sunway Lagoon Hotel , formerly Sunway Clio Hotel doesn't allow dogs.
Yes, parking facilities are available at Sunway Lagoon Hotel , formerly Sunway Clio Hotel.
Yes, Sunway Lagoon Hotel , formerly Sunway Clio Hotel has a gym.
Location Show Map
More Options
