7,258,491 hotelsin 60 categories
Small, 3-Star Hotels in Kuala Lumpur
200+ HOTELS IN AND AROUND KUALA LUMPURMost popular user searches in Kuala Lumpur: skyscraper hotels, hotels with infinity pool, hotels near golf courses, family friendly hotels and 5-star hotels.
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$
+12
Info
Categories
Small
3 Star
Parking
EV charging stations
$
+11
Info
Categories
Small
3 Star
Sustainability Journey
$
+11
Info
Summary of reviews
Chambers Suites KL enjoys a prime location in the heart of Kuala Lumpur, offering easy access to iconic landmarks such as the Petronas Twin Towers and Menara KL Tower. The hotel is conveniently near transportation options, shopping centers, supermarkets and a wide variety of dining establishments, including local street food and multiple nearby malls.
The rooms at Chambers Suites KL are highly regarded for being clean, spacious and comfortable with stunning views of the city's key landmarks. Guests appreciate the well-equipped accommodations, which include amenities like Netflix and functional kitchen spaces, despite minor usability issues. Both families and business travelers find the calm and quiet atmosphere suitable for a comfortable stay.
Cleanliness at the hotel is generally praised with guests frequently noting the modern, tidy and spacious environment. While the overall impression is positive, some guests have noticed occasional disorganization and incomplete cleaning in certain areas.
The staff at Chambers Suites KL receive mixed reviews. Many guests highlight the friendly and helpful nature of specific staff members, such as Hafiz and commend the security team for their respectful and supportive demeanor. However, some dissatisfaction exists with the reception process and occasional unprofessional behavior.
Free WiFi has been a point of improvement for the hotel, as connectivity issues have been reported, affecting guests' ability to use certain amenities, including Netflix.
The swimming pool is a standout feature, receiving high marks for its maintenance and inviting atmosphere. Guests find it a comfortable place to relax despite occasional crowding. Additionally, the on-site gym complements the recreational offerings at the hotel.
Parking at Chambers Suites KL is appreciated for its convenience with guests noting the ample and accessible space. However, logistical concerns, such as the need for a room card to access the parking and the parking lot's height, have been mentioned.
Overall, Chambers Suites KL is a top choice for travelers seeking a centrally located, comfortable stay in Kuala Lumpur with clean rooms, excellent facilities and beautiful views enhancing the guest experience.
The rooms at Chambers Suites KL are highly regarded for being clean, spacious and comfortable with stunning views of the city's key landmarks. Guests appreciate the well-equipped accommodations, which include amenities like Netflix and functional kitchen spaces, despite minor usability issues. Both families and business travelers find the calm and quiet atmosphere suitable for a comfortable stay.
Cleanliness at the hotel is generally praised with guests frequently noting the modern, tidy and spacious environment. While the overall impression is positive, some guests have noticed occasional disorganization and incomplete cleaning in certain areas.
The staff at Chambers Suites KL receive mixed reviews. Many guests highlight the friendly and helpful nature of specific staff members, such as Hafiz and commend the security team for their respectful and supportive demeanor. However, some dissatisfaction exists with the reception process and occasional unprofessional behavior.
Free WiFi has been a point of improvement for the hotel, as connectivity issues have been reported, affecting guests' ability to use certain amenities, including Netflix.
The swimming pool is a standout feature, receiving high marks for its maintenance and inviting atmosphere. Guests find it a comfortable place to relax despite occasional crowding. Additionally, the on-site gym complements the recreational offerings at the hotel.
Parking at Chambers Suites KL is appreciated for its convenience with guests noting the ample and accessible space. However, logistical concerns, such as the need for a room card to access the parking and the parking lot's height, have been mentioned.
Overall, Chambers Suites KL is a top choice for travelers seeking a centrally located, comfortable stay in Kuala Lumpur with clean rooms, excellent facilities and beautiful views enhancing the guest experience.
Categories
Small
3 Star
Pool
Outdoor Pool
$
+10
Info
Categories
Small
3 Star
Honeymoon
$
+3
Info
Summary of reviews
B Hotel Kuala Lumpur, situated in the heart of Chinatown, is widely appreciated by guests for its perfect location, offering easy access to the city's vibrant street life, markets, and cultural landmarks. The hotel provides a serene retreat amidst the bustling streets, complemented by cozy and well-furnished accommodations that showcase thoughtful design and premium quality. Guests consistently praise the strategic location, allowing seamless exploration of nearby attractions and eateries.
Breakfast at B Hotel is regarded as a delightful experience with Malaysian-style culinary options, providing guests a taste of local flavors. The setting of the breakfast venue enhances the dining experience, although the variety might be limited for those seeking international selections. The restaurant staff are known for their friendliness, adding extra touches such as complimentary coffee and treats.
Rooms at the hotel feature chic decor and modern amenities, including movie projectors, adding a unique charm to the stay. While room sizes are modest, their cleanliness and comfort are consistently praised, offering efficient space utilization and cozy bedding that ensures a good night's sleep. Guests also appreciate the cleanliness of the hotel, noting the immaculate rooms and stylish modern interiors that contribute to a welcoming environment.
Staff at B Hotel are commended for their professionalism and friendliness, creating a hospitable environment where visitors feel genuinely valued. Their attentiveness enhances the overall experience, making the stay memorable.
Additionally, the hotel's reliable and speedy WiFi, exceptional spa services, and comfortable beds contribute to the overall positive guest experience. The spa provides quality massages in a beautifully set atmosphere, while the beds ensure restful sleep aided by cozy mattresses and pillows. B Hotel Kuala Lumpur offers huge value for money, combining modern facilities with an excellent quality-price ratio, making it a favored choice for those seeking both relaxation and exploration in Kuala Lumpur.
Breakfast at B Hotel is regarded as a delightful experience with Malaysian-style culinary options, providing guests a taste of local flavors. The setting of the breakfast venue enhances the dining experience, although the variety might be limited for those seeking international selections. The restaurant staff are known for their friendliness, adding extra touches such as complimentary coffee and treats.
Rooms at the hotel feature chic decor and modern amenities, including movie projectors, adding a unique charm to the stay. While room sizes are modest, their cleanliness and comfort are consistently praised, offering efficient space utilization and cozy bedding that ensures a good night's sleep. Guests also appreciate the cleanliness of the hotel, noting the immaculate rooms and stylish modern interiors that contribute to a welcoming environment.
Staff at B Hotel are commended for their professionalism and friendliness, creating a hospitable environment where visitors feel genuinely valued. Their attentiveness enhances the overall experience, making the stay memorable.
Additionally, the hotel's reliable and speedy WiFi, exceptional spa services, and comfortable beds contribute to the overall positive guest experience. The spa provides quality massages in a beautifully set atmosphere, while the beds ensure restful sleep aided by cozy mattresses and pillows. B Hotel Kuala Lumpur offers huge value for money, combining modern facilities with an excellent quality-price ratio, making it a favored choice for those seeking both relaxation and exploration in Kuala Lumpur.
Categories
3 Star
Small
Spa
$
+7
Info
Categories
Small
3 Star
Spa
$
+4
Info
Summary of reviews
BRYQS Hotel provides a strategically advantageous location near KL Sentral, which is ideal for travelers requiring convenient access to public transportation and local attractions. This includes the bustling area of Little India with its variety of dining options and calm nighttime ambiance. Although some find the walk to KL Sentral lengthy and less comfortable, particularly for solo female travelers, the overall appeal of the hotel's location is largely positive. Additionally, its proximity to landmarks like the Petronas Towers, Chinatown and various malls makes it a popular choice for both tourists and business travelers.
The hotel offers spacious rooms with big, comfortable beds and modern designs, contributing to a satisfactory stay for many guests. The inclusion of essential amenities like air conditioning, refrigerators and good shower pressure is appreciated. However, the experience is marred by issues of cleanliness and maintenance, such as dim lighting, musty smells, dirty floors and defective appliances. Reports of unpleasant odors, dampness and even insect presence are common, indicating a need for significant improvements in housekeeping and room upkeep.
Cleanliness is an inconsistent aspect at Royce Hotel. While some guests found their rooms well-maintained with clean bathrooms and fresh towels, many others reported serious concerns like cockroach infestations, dirty linens and unclean common areas. These issues reflect a broader problem with housekeeping standards, impacting the overall comfort of the stay.
Despite the mixed reviews on cleanliness, the staff generally receive positive remarks for their friendliness and helpfulness. Many guests appreciated the accommodating nature of the receptionists and other team members, which contributed positively to their experience. However, there were instances of rude and inattentive behavior from the staff, indicating inconsistencies in service quality.
Wifi connectivity at the hotel is another area with significant room for improvement. Although some guests experienced strong signals, the majority reported issues with slow, unstable or non-functional internet, often rendering it unusable during their stay.
Families may find BRYQS Hotel challenging due to the lack of privacy in bathrooms with glass walls and noise disturbances from a lively bar and non-soundproof rooms. Safety concerns were also noted, particularly for women traveling alone. Despite these downsides, the comfortable bed sizes and convenient location may still appeal to some family travelers.
The beds themselves are widely appreciated for their comfort with many guests highlighting soft and spacious mattresses conducive to a good night's sleep. However, issues like dirty and smelly bedding, sightings of bed bugs and thin pillows detract from the overall experience, suggesting the need for better maintenance and hygiene.
As a three-star hotel, BRYQS Hotel offers good value for money and maintains a decent standard, although discrepancies between advertised conditions and actual room quality, alongside noise problems, suggest it falls short of higher expectations.
For those interested in amenities, the hotel’s hot tub is largely a positive aspect with strong water pressure and functional massage features. However, some maintenance issues like wobbly faucets and non-functional buttons have been reported.
In summary, BRYQS Hotel excels in offering a prime location and comfortable rooms with generally positive feedback on staff interactions. However, it faces notable challenges in cleanliness, maintenance, wifi reliability and suitability for families, which prospective guests should consider.
The hotel offers spacious rooms with big, comfortable beds and modern designs, contributing to a satisfactory stay for many guests. The inclusion of essential amenities like air conditioning, refrigerators and good shower pressure is appreciated. However, the experience is marred by issues of cleanliness and maintenance, such as dim lighting, musty smells, dirty floors and defective appliances. Reports of unpleasant odors, dampness and even insect presence are common, indicating a need for significant improvements in housekeeping and room upkeep.
Cleanliness is an inconsistent aspect at Royce Hotel. While some guests found their rooms well-maintained with clean bathrooms and fresh towels, many others reported serious concerns like cockroach infestations, dirty linens and unclean common areas. These issues reflect a broader problem with housekeeping standards, impacting the overall comfort of the stay.
Despite the mixed reviews on cleanliness, the staff generally receive positive remarks for their friendliness and helpfulness. Many guests appreciated the accommodating nature of the receptionists and other team members, which contributed positively to their experience. However, there were instances of rude and inattentive behavior from the staff, indicating inconsistencies in service quality.
Wifi connectivity at the hotel is another area with significant room for improvement. Although some guests experienced strong signals, the majority reported issues with slow, unstable or non-functional internet, often rendering it unusable during their stay.
Families may find BRYQS Hotel challenging due to the lack of privacy in bathrooms with glass walls and noise disturbances from a lively bar and non-soundproof rooms. Safety concerns were also noted, particularly for women traveling alone. Despite these downsides, the comfortable bed sizes and convenient location may still appeal to some family travelers.
The beds themselves are widely appreciated for their comfort with many guests highlighting soft and spacious mattresses conducive to a good night's sleep. However, issues like dirty and smelly bedding, sightings of bed bugs and thin pillows detract from the overall experience, suggesting the need for better maintenance and hygiene.
As a three-star hotel, BRYQS Hotel offers good value for money and maintains a decent standard, although discrepancies between advertised conditions and actual room quality, alongside noise problems, suggest it falls short of higher expectations.
For those interested in amenities, the hotel’s hot tub is largely a positive aspect with strong water pressure and functional massage features. However, some maintenance issues like wobbly faucets and non-functional buttons have been reported.
In summary, BRYQS Hotel excels in offering a prime location and comfortable rooms with generally positive feedback on staff interactions. However, it faces notable challenges in cleanliness, maintenance, wifi reliability and suitability for families, which prospective guests should consider.
Categories
3 Star
Small
Family
$
+12
Info
Summary of reviews
Expressionz 48th floor Sky Pool is strategically located, providing easy access to Kuala Lumpur's attractions with affordable taxi rides. Guests appreciate proximity to the city center and nearby facilities like a convenient store. While walking might be inconvenient due to the lack of nearby metro or train stations, the overall location is deemed favorable for exploring the city.
The rooms are generally spacious, comfortable and well-equipped with modern amenities such as mini fridges, microwaves and streaming services like Netflix and YouTube. Visitors enjoy the luxurious feel and stunning views, particularly of the Petronas Towers. Despite occasional issues with cleanliness and maintenance, the rooms are often seen as good value for money.
Cleanliness receives mixed reviews. Many guests note the rooms are cleaned daily, resulting in a generally tidy and pleasant environment. However, there are reports of specific cleanliness problems like stains, cobwebs and dirty sheets, indicating some inconsistency in housekeeping standards.
Staff members are frequently praised for their friendliness and helpfulness. The reception and desk staff receive commendations for their willingness to assist and provide good service. Although a few guests encountered uncooperative or disinterested staff, the majority of reviews reflect a positive experience with the team, making the hotel an inviting option for families.
The rooftop infinity pool is a standout feature, offering breathtaking views and a visually stunning environment. Despite requiring an additional fee for access and some access issues, the pool's overall beauty and cleanliness make it a highlight. Additional pool facilities on the 8th floor also receive positive remarks.
Parking is considered functional and reasonably priced, though some guests suggest the cost could be lower and availability can occasionally be an issue. The parking's convenience, especially for services like Grab, adds to the overall appeal of the hotel.
Finally, the main beds are described as comfortable and supportive, enhancing guests' overall stay. Although sofa beds receive less favorable feedback, the primary sleeping arrangements are well-regarded, ensuring a restful experience for most visitors.
Overall, Expressionz 48th floor Sky Pool provides a comfortable and well-located accommodation option with luxurious amenities, impressive staff service and exceptional views, particularly appealing for both leisure and family stays.
The rooms are generally spacious, comfortable and well-equipped with modern amenities such as mini fridges, microwaves and streaming services like Netflix and YouTube. Visitors enjoy the luxurious feel and stunning views, particularly of the Petronas Towers. Despite occasional issues with cleanliness and maintenance, the rooms are often seen as good value for money.
Cleanliness receives mixed reviews. Many guests note the rooms are cleaned daily, resulting in a generally tidy and pleasant environment. However, there are reports of specific cleanliness problems like stains, cobwebs and dirty sheets, indicating some inconsistency in housekeeping standards.
Staff members are frequently praised for their friendliness and helpfulness. The reception and desk staff receive commendations for their willingness to assist and provide good service. Although a few guests encountered uncooperative or disinterested staff, the majority of reviews reflect a positive experience with the team, making the hotel an inviting option for families.
The rooftop infinity pool is a standout feature, offering breathtaking views and a visually stunning environment. Despite requiring an additional fee for access and some access issues, the pool's overall beauty and cleanliness make it a highlight. Additional pool facilities on the 8th floor also receive positive remarks.
Parking is considered functional and reasonably priced, though some guests suggest the cost could be lower and availability can occasionally be an issue. The parking's convenience, especially for services like Grab, adds to the overall appeal of the hotel.
Finally, the main beds are described as comfortable and supportive, enhancing guests' overall stay. Although sofa beds receive less favorable feedback, the primary sleeping arrangements are well-regarded, ensuring a restful experience for most visitors.
Overall, Expressionz 48th floor Sky Pool provides a comfortable and well-located accommodation option with luxurious amenities, impressive staff service and exceptional views, particularly appealing for both leisure and family stays.
Categories
Small
3 Star
Pool
Outdoor Pool
$
+11
Info
Summary of reviews
Sentral Suites KL Sentral by The Cynefin garners positive reviews for its spacious and well-appointed accommodations. The suites feature large rooms with floor-to-ceiling windows that offer magnificent views. Guests appreciate the separate bedroom and living areas, which include a dining room and a fully equipped kitchen with basic utensils, a refrigerator, stove, oven and washing machine. Despite the limited kitchen utensils, the overall ambiance is comfortable and home-like, further enhanced by tasteful decor and comfortable furniture.
Accommodation includes two sizable bedrooms and two bathrooms, which are noted for their cleanliness and comfort. The check-in process is straightforward and convenient, contributing to a seamless arrival experience. Minor issues like a slight odor in the toilet or the absence of certain bathroom amenities such as shampoo have been mentioned but do not significantly detract from the overall positive experience. The spacious and clean environment makes it a great value for its price.
Cleanliness is a strong point at Sentral Suites with many guests highlighting the high standards of hygiene in rooms and bathrooms. While some occasional issues like shower troubles or the presence of cockroaches were noted, the overall sentiment remains positive, reflecting the hotel's commitment to maintaining a clean and comfortable environment.
The pool area receives consistent praise for its cleanliness and well-designed space. Guests find the pools beautifully maintained and appreciate the safety measures in place, making it an ideal spot for relaxation. The gym facilities complement this, enhancing the overall appeal and affordability of the stay.
Parking at Sentral Suites is well-designed and efficiently managed, which many guests find advantageous. Despite occasional confusion and difficulty, the parking experience is generally positive. The combination of accessible parking and attractive pools adds to the overall satisfaction of the stay.
In summary, Sentral Suites KL Sentral by The Cynefin provides spacious, clean and comfortable accommodations, featuring appealing amenities such as a well-maintained pool area and convenient parking, making it an attractive option for travelers.
Accommodation includes two sizable bedrooms and two bathrooms, which are noted for their cleanliness and comfort. The check-in process is straightforward and convenient, contributing to a seamless arrival experience. Minor issues like a slight odor in the toilet or the absence of certain bathroom amenities such as shampoo have been mentioned but do not significantly detract from the overall positive experience. The spacious and clean environment makes it a great value for its price.
Cleanliness is a strong point at Sentral Suites with many guests highlighting the high standards of hygiene in rooms and bathrooms. While some occasional issues like shower troubles or the presence of cockroaches were noted, the overall sentiment remains positive, reflecting the hotel's commitment to maintaining a clean and comfortable environment.
The pool area receives consistent praise for its cleanliness and well-designed space. Guests find the pools beautifully maintained and appreciate the safety measures in place, making it an ideal spot for relaxation. The gym facilities complement this, enhancing the overall appeal and affordability of the stay.
Parking at Sentral Suites is well-designed and efficiently managed, which many guests find advantageous. Despite occasional confusion and difficulty, the parking experience is generally positive. The combination of accessible parking and attractive pools adds to the overall satisfaction of the stay.
In summary, Sentral Suites KL Sentral by The Cynefin provides spacious, clean and comfortable accommodations, featuring appealing amenities such as a well-maintained pool area and convenient parking, making it an attractive option for travelers.
Categories
Small
3 Star
Pool
Children's Pool
Outdoor Pool
$
+2
Info
Summary of reviews
Sleeping Lion Suites in Bukit Bintang, Kuala Lumpur, stands out for its prime location, offering easy access to significant shopping areas like Pavilion, Lot 10 and Sungei Wang and landmarks such as the Petronas Towers. Its modern design is complemented by new facilities, including a rooftop pool with stunning skyline views. The hotel features clean and comfortable rooms, friendly staff and convenient access to public transportation, making it an excellent choice for both leisure and business travelers.
Although Sleeping Lion Suites doesn’t provide a traditional breakfast, guests appreciate the adjacent café that offers delicious matcha, coffee and pastries. Despite some guest preferences for an on-site breakfast, the café remains a satisfactory alternative for most. The area around the hotel is abundant with restaurants and cafes, ensuring that dining options for breakfast, lunch and dinner are easily accessible even though in-house dining services are absent.
Rooms at Sleeping Lion Suites are praised for their cleanliness, modern design and amenities. Guests enjoy the spacious and organized layout, comfortable beds and pillows and impressive city views. Though occasional issues with room size, air conditioning, noise and layout have been reported, the rooms provide good value for money. The hotel’s cleanliness is consistently commended, despite minor issues noted such as faint sewage smells in bathrooms and dusty corners.
The hotel staff stand out for their friendliness and helpfulness, significantly enhancing the guest experience. Although there are isolated remarks about slower response times, the overall impression is that the staff is accommodating and professional. The gym, pool and sauna facilities receive positive feedback, particularly the rooftop infinity pool, which provides a luxurious experience with breathtaking city views. While some guests find the pool water slightly cold, the overall pool experience is excellent.
Parking facilities are appreciated for their ample space, though some guests find the daily RM10 fee and shared access with a shopping center to be drawbacks. Family-friendly amenities such as infinity pools, a gym, garden and playground contribute to a pleasant environment for guests with children, despite some limitations in room space for larger families.
Beds are generally considered comfortable, though preferences for firmness vary among guests with some finding them too hard or soft. Overall, the comfort and cleanliness of the beds receive positive mentions.
In terms of value, Sleeping Lion Suites offers affordable and competitive pricing, making it a suitable option for budget-conscious travelers. While some limitations exist, such as the need for better WiFi and soundproofing and improvements in reception service, the cleanliness and cost-effectiveness of the rooms make it a practical choice. The hotel's accessible location near major attractions further enhances its appeal.
Overall, Sleeping Lion Suites excels in offering a well-located, clean and comfortable stay with modern amenities and friendly service, despite a few minor inconveniences.
Although Sleeping Lion Suites doesn’t provide a traditional breakfast, guests appreciate the adjacent café that offers delicious matcha, coffee and pastries. Despite some guest preferences for an on-site breakfast, the café remains a satisfactory alternative for most. The area around the hotel is abundant with restaurants and cafes, ensuring that dining options for breakfast, lunch and dinner are easily accessible even though in-house dining services are absent.
Rooms at Sleeping Lion Suites are praised for their cleanliness, modern design and amenities. Guests enjoy the spacious and organized layout, comfortable beds and pillows and impressive city views. Though occasional issues with room size, air conditioning, noise and layout have been reported, the rooms provide good value for money. The hotel’s cleanliness is consistently commended, despite minor issues noted such as faint sewage smells in bathrooms and dusty corners.
The hotel staff stand out for their friendliness and helpfulness, significantly enhancing the guest experience. Although there are isolated remarks about slower response times, the overall impression is that the staff is accommodating and professional. The gym, pool and sauna facilities receive positive feedback, particularly the rooftop infinity pool, which provides a luxurious experience with breathtaking city views. While some guests find the pool water slightly cold, the overall pool experience is excellent.
Parking facilities are appreciated for their ample space, though some guests find the daily RM10 fee and shared access with a shopping center to be drawbacks. Family-friendly amenities such as infinity pools, a gym, garden and playground contribute to a pleasant environment for guests with children, despite some limitations in room space for larger families.
Beds are generally considered comfortable, though preferences for firmness vary among guests with some finding them too hard or soft. Overall, the comfort and cleanliness of the beds receive positive mentions.
In terms of value, Sleeping Lion Suites offers affordable and competitive pricing, making it a suitable option for budget-conscious travelers. While some limitations exist, such as the need for better WiFi and soundproofing and improvements in reception service, the cleanliness and cost-effectiveness of the rooms make it a practical choice. The hotel's accessible location near major attractions further enhances its appeal.
Overall, Sleeping Lion Suites excels in offering a well-located, clean and comfortable stay with modern amenities and friendly service, despite a few minor inconveniences.
Categories
3 Star
Small
Family
$
+11
Info
Categories
Small
3 Star
Family
$
+11
Info
Categories
Small
3 Star
Sustainability Journey
$
+7
Info
Summary of reviews
ECO HOTEL at Bukit Bintang enjoys a prime location in the heart of Bukit Bintang, making it a highly convenient base for visitors. It is just a few steps from the Fudu subway station, facilitating easy navigation through the bustling city. A variety of shopping options, including Lalaport and Berjaya Times Square and numerous food outlets are within a short walking distance. Proximity to major attractions like KLCC and tourist destinations, as well as event venues such as Zepp, enhances its appeal. Overall, its central location ensures easy accessibility to major hotspots.
The hotel rooms are generally clean and comfortable with amenities like mini fridges and religious accessories adding a considerate touch. However, some rooms lack windows, which may be a drawback for those who prefer natural light. While the beds are comfortable, there are concerns about soundproofing and occasional noise disturbances from other rooms and common areas. Room size varies with reports of some rooms being very small and cramped. Maintenance issues such as dirty floors, poor upkeep and ineffective air conditioning are noted. Booking inconsistencies also emerge with some guests not receiving the room type they initially reserved.
Cleanliness is a strong point at ECO HOTEL with guests often praising the tidy rooms and spacious bathrooms. Despite occasional issues with sticky floors and cigarette odors, the standard of cleanliness remains generally high.
Staff interactions are mixed; many guests find the staff friendly, supportive and polite, contributing positively to their overall stay. However, some negative experiences with front desk services are reported, including poor customer service, irresponsibility and dishonesty. While there are commendable staff members providing excellent service, inconsistencies at the reception are noted.
In summary, ECO HOTEL at Bukit Bintang offers a strategic and highly convenient location, clean and comfortable rooms and generally friendly staff, although there are areas needing improvement such as soundproofing, room maintenance and reception services.
The hotel rooms are generally clean and comfortable with amenities like mini fridges and religious accessories adding a considerate touch. However, some rooms lack windows, which may be a drawback for those who prefer natural light. While the beds are comfortable, there are concerns about soundproofing and occasional noise disturbances from other rooms and common areas. Room size varies with reports of some rooms being very small and cramped. Maintenance issues such as dirty floors, poor upkeep and ineffective air conditioning are noted. Booking inconsistencies also emerge with some guests not receiving the room type they initially reserved.
Cleanliness is a strong point at ECO HOTEL with guests often praising the tidy rooms and spacious bathrooms. Despite occasional issues with sticky floors and cigarette odors, the standard of cleanliness remains generally high.
Staff interactions are mixed; many guests find the staff friendly, supportive and polite, contributing positively to their overall stay. However, some negative experiences with front desk services are reported, including poor customer service, irresponsibility and dishonesty. While there are commendable staff members providing excellent service, inconsistencies at the reception are noted.
In summary, ECO HOTEL at Bukit Bintang offers a strategic and highly convenient location, clean and comfortable rooms and generally friendly staff, although there are areas needing improvement such as soundproofing, room maintenance and reception services.
Categories
Small
3 Star
Sustainability Journey
$
+6
Info
Categories
Small
3 Star
Honeymoon
Categories
2
Map