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Summary of reviewsAdena Beach Resort is renowned for its outstanding location, situated near a pristine private beach with fine white sand. The beachfront property offers stunning sea views and easy access to the shore, making it highly appealing to beach lovers and families alike. Its strategic position ensures that guests can conveniently visit nearby eateries, grocery stores and self-laundry services, while also being close to Kuantan city. The tranquil and vibrant environment, complemented by well-kept and spacious surroundings, enhances the resort's appeal.
The breakfast at the resort generally garners positive feedback for its diverse and tasty offerings with a delightful spread that caters to various appetites. Despite some concerns over limited menu options and occasional overcrowding, the majority of guests find the breakfast experience satisfying. Dinner reviews are more mixed with the Puteh Beach Bar receiving high praise for its food quality and ambiance. However, other dining options, such as the cafe near the beach and in-room dining, tend to fall short of expectations, indicating room for improvement in variety and quality.
Accommodations at Adena Beach Resort are spacious and comfortable with many guests appreciating the clean and well-maintained renovated rooms. However, there are inconsistencies in cleanliness and maintenance, including issues with dusty or stained furnishings and outdated fixtures. Noise from ongoing renovations and a lack of amenities in some rooms also detract from the overall experience.
The resort's cleanliness receives mixed reviews. While many guests compliment the cleanliness of the rooms and common areas, others point out problems with dust, stains and occasional pest issues. More consistent housekeeping and maintenance, particularly for the swimming pools and common areas, are needed to ensure a consistently positive guest experience.
Staff service at Adena Beach Resort is generally characterized by friendliness and helpfulness with many guests highlighting the politeness and attentiveness of the employees. However, issues with efficiency and responsiveness, particularly at the front desk, are noted, along with occasional room mix-ups and slow service.
Wi-Fi connectivity at the resort is another area with varied feedback, as some guests experience satisfactory coverage while others face poor signal strength and slow internet speeds. Enhancing Wi-Fi access, especially in rooms and chalets, would significantly improve the guest experience.
The pool area at the resort receives praise for its size and family-friendly features, though there are calls for better maintenance and cleanliness. The beautiful and well-kept beach remains a standout feature, offering a range of activities and a child-friendly environment that appeals to families.
Parking at Adena Beach Resort is generally convenient and ample, though it can become congested during peak times, indicating a need for better management and potential expansion.
Overall, Adena Beach Resort excels in its strategic location, comfortable accommodations and beautiful beach surroundings. While there are areas for improvement in cleanliness, maintenance, dining options and service efficiency, the resort remains a popular destination for families and beach enthusiasts seeking a relaxing and engaging coastal experience. Show more
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Hotel near The Beach
Situated on the coastline of Pantai Balok, this family-friendly beachfront resort offers a cozy and unforgettable stay. It provides a range of family-friendly facilities, including a swimming pool for kids and sports activities. The resort has spacious rooms and chalets suitable for families and couples.
Family Friendly Hotel
Located on Balok Beach, this resort offers a variety of accommodation options and family-friendly facilities. The tranquil environment combines modern comforts with traditional aesthetics, making it ideal for families looking to relax and rejuvenate.
Hotel with Swimming Pool
As a beach resort, it's reasonable to expect that the hotel offers a well-maintained pool, providing a relaxing experience for guests.
Outdoor Pool
Hotel with Parking
Adena Beach Resort provides free private parking onsite. Guests can also find nearby parking if the onsite car park is full, offering flexibility.
3-Star Hotel
Located near the beach, this resort offers a relaxing environment with amenities such as a swimming pool and on-site dining. Its proximity to the sea and recreational facilities makes it suitable for leisure travelers seeking a getaway.
Hotel with Outdoor Pool
This resort offers an outdoor pool facility. It provides beach access and a relaxing environment for guests.
Hotel for Honeymoon
Cheap Hotel
Room Types
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 2 beds.
Deluxe Triple RoomThe spacious family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Beach ChaletThe spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. This family room features a wardrobe, an electric kettle, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit has 2 beds.
Presidential SuiteProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious family room provides air conditioning, soundproof walls, a minibar, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Family Garden ChaletThis spacious chalet consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned chalet provides a flat-screen TV with cable channels, a minibar, a seating area, an electric kettle as well as garden views. The unit offers 3 beds.
Garden Chalet TwinThe spacious twin room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Garden Chalet King The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 1 bed.
BEACH CHALET POOL VIEWThe spacious chalet features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with pool views, this chalet also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
BEACH CHALET SEAVIEWThe spacious chalet has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with sea views, this chalet also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit offers 2 beds.
Courtyard Chalet The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Courtyard Family Chalet The spacious family room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Premium Family RoomThe spacious family room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
BungalowThis bungalow features air conditioning, a TV and garden views. The unit has 3 beds.
Guest Reviews
7.4
Good
Location
Adena Beach Resort boasts a prime location that consistently receives positive feedback from its guests. The resort is superbly situated near a private, clean beach with fine white sand, making it an ideal destination for beach lovers. The beachfront property provides direct access to the shore, allowing guests to enjoy beautiful sea views and even catch the sunrise. Many reviews highlight the convenience of the resort's proximity to various amenities, including eateries, food stalls, grocery stores and self-laundry services.
Its strategic position also makes it easy to access the main road and Kuantan city, which is just a short drive away. The location is described as perfect for families with easy access to both the beach and the swimming pool. The surrounding area is vibrant yet serene, offering a laid-back atmosphere that complements the resort's landscape and facilities.
Guests appreciate the peaceful and beautiful environment, noting the well-maintained and spacious nature of the resort. With plenty of seating to relax and soak in the scenery, the location stands out as a strong point of Adena Beach Resort. It's the resort's excellent positioning by the beach, combined with its easy accessibility to various attractions and restaurants, that makes it a favorite among visitors.
Breakfast
Adena Beach Resort offers a breakfast experience that generally receives positive remarks from guests. Many reviews highlight the diversity and deliciousness of the offerings, praising the tasty food and reasonable pricing. The buffet breakfast is described as delightful with a good spread and lots of choices, including popular dishes like nasi lemak and fried kuey teow. The variety is often noted as satisfying, providing numerous options for different morning appetites.
While there are several mentions of the breakfast being superb, awesome and even marvelous, some reviews indicate room for improvement. Issues such as limited menu options, lack of variety and occasional delays in replenishing the food are pointed out. Additionally, the breakfast area can get crowded, resulting in long queues and cramped dining spaces, a concern especially in times like the COVID pandemic.
Despite some mixed feedback regarding the simplicity and occasional mediocrity, overall sentiments lean towards a positive breakfast experience at the Adena Beach Resort, making it a worthwhile aspect of the stay for many guests.
Dinner
Adena Beach Resort offers a variety of dining experiences with mixed reviews from guests. The highlight is the Puteh Beach Bar, which is highly praised for its incredible food, generous portions and reasonable prices. This beachside spot is the perfect place to relax and enjoy a meal, especially with its stunning sunset and full moon views.
Breakfast at the resort is generally well-received, described as tasty with a delightful and fantastic spread, although some updates could provide more variety. On the downside, dinner options can be hit or miss with some guests noting that the food at the cafe near the beach was not tasty and in-room dining meals were particularly disappointing.
While the resort's restaurant offers decent food, there is room for improvement, especially with the lunch service and menu variety. For those seeking off-site dining, there are convenient nearby options including local dine-in shops and food delivery services to the hotel.
Overall, the dining experience at Adena Beach Resort has its strengths, particularly at the beach bar, but there is potential for enhancement in variety and quality across other dining options.
Rooms
Adena Beach Resort offers mixed experiences when it comes to their rooms. On the positive side, many guests appreciate the spacious and comfortable accommodations, noting clean and sanitized areas. Rooms with sea and garden views are particularly favored, offering beautiful surroundings and a close proximity to the beach. Renovated rooms are also highlighted for their pleasant and well-maintained ambiance, adding to the overall charm of the resort. Additionally, the resort's location is praised for being convenient and offering direct beach access.
However, several areas need improvement. A recurring issue is the inconsistent cleanliness with some rooms reported as dusty, smelly or having stains on towels and bedsheets. Maintenance problems such as faulty air conditioning, broken bathroom fixtures and outdated appliances further detract from the guest experience. There are also mentions of insufficient amenities, such as a lack of refrigerators, dressing mirrors and iron/boards.
Noise levels from ongoing renovations and the lack of soundproofing in certain rooms are flagged as concerns. Guests have also commented on the poor upkeep of some family chalets, which require significant updates to meet acceptable standards. Lastly, the dissatisfaction with the quality of room service and the slow check-in process indicates areas where guest satisfaction could be significantly improved.
Overall, while Adena Beach Resort has its strengths in room size, comfort and location, attention to detail in cleanliness, maintenance and amenities would greatly enhance the guest experience.
Beds
Adena Beach Resort offers a mixed experience when it comes to the comfort and cleanliness of its beds. On the positive side, many guests find the beds large and comfortable with some admiring the coziness and the king or queen-size options. The beds are generally adequate for both couples and families with the capacity to fit two adults and two young kids. Rooms often come furnished with double and single beds, accommodating various guest needs. Visitors also commend the staff for their friendliness and efficiency during check-in.
However, several guests encountered notable issues. Bedding cleanliness is frequently cited with mentions of stained and dirty bedsheets, smelly pillows and occasional bed bugs and ants. Some guests found the mattresses too hard or lumpy and pillows either too flat or insufficient in quantity. Additionally, there were reports of rooms feeling small and sometimes harsh or insensitive in ambiance. A few guests mentioned problems with room air conditioning and a general need for better upkeep.
In summary, while Adena Beach Resort provides some comfortable sleeping arrangements and spacious beds, attention to bedding cleanliness and room maintenance could significantly enhance the guest experience.
Cleanliness
Located against the backdrop of a stunning beach, Adena Beach Resort offers a variety of amenities and experiences for its guests. Reviews about the cleanliness of the resort present a somewhat mixed picture. On the positive side, many guests noted that their rooms were clean and comfortable with spacious interiors, cozy beddings and well-maintained bathrooms. The surrounding areas and the beach also received commendations for their cleanliness, providing a pleasant environment for relaxation.
However, there are numerous areas where the resort could improve. Several guests reported that the rooms, although clean for some, were not well-maintained, suffering from dust, stains and even occasional pest issues. Other rooms appeared outdated with unclean curtains and old furniture. Housekeeping services varied with some guests appreciating the polite staff while others expressed dissatisfaction with the speed and efficiency of room cleaning. Moreover, the swimming pools, especially the children's pool, were noted to be in need of more regular cleaning due to fallen leaves and general neglect.
The resort's facilities, including common areas like the breakfast area, were generally considered clean, although some reviews pointed out dirty windows and the need for better cleanliness in the café. Balcony areas and some rooms still had leftover items from previous guests, an indication of sub-par housekeeping standards.
In conclusion, while Adena Beach Resort can offer a clean and comfortable stay with beautiful surroundings for many, there are inconsistencies in cleanliness and maintenance that need to be addressed to ensure a consistently positive guest experience.
Staff
Adena Beach Resort offers a mixed bag when it comes to staff service with a strong emphasis on friendliness and helpfulness, as noted by many guests. Numerous reviews praise the staff for their politeness, attentiveness and readiness to assist, making the overall experience pleasant for many. Specific staff members, such as Mr. Afiq, received commendations for great service and the reception staff were often highlighted for being welcoming and helpful.
Despite these positive aspects, several reviews mention issues with the efficiency and responsiveness of the staff. Guests frequently noted slow service at the reception with some interactions described as rude or unhelpful. There were also comments about the reception causing room mix-ups and handling check-ins and check-outs slowly. Furthermore, the hotel seems to face staffing shortages, leading to delays or unfulfilled requests for amenities like irons or towels.
Housekeeping received mixed feedback; while some found the staff accommodating, others reported poor attitudes and issues with room cleanliness. The management has been urged to improve training and hire more staff to maintain service quality.
In summary, while many guests appreciate the friendly and polite nature of the Adena Beach Resort staff, there are notable concerns about the speed and efficiency of service, particularly at the front desk. Enhancements in staffing and training could significantly improve the overall guest experience.
Wi-Fi
Guests at Adena Beach Resort have varied experiences with the wifi connectivity at the hotel. Some reviewers found the wifi access satisfactory within their rooms, while others reported no internet coverage at all, mentioning specific rooms like room 318. Common issues include poor signal strength, slow internet speeds and overall inadequate wifi coverage. Several guests noted that wifi was simply not available during their stay. Despite these concerns, the feedback on staff response was generally positive; guests indicated that the staff were promptly informed and notified about the wifi issues. However, improvements in wifi coverage, especially in the rooms and chalets, are suggested to enhance the guest experience.
Pool
Adena Beach Resort's pool area garners mixed reviews from guests, balancing between commendations and areas needing improvement. The expansive size of the main pool is frequently appreciated, described as large, wonderful and a favorite spot for many guests. Families particularly note the presence of a kids’ pool, although some feel it could benefit from being larger and better maintained to accommodate the number of children.
Cleanliness is a recurring theme with a segment of guests commending the pool for being clean and well-kept. However, several others report issues with maintenance, noting that the pool was often dirty with some even mentioning green algae and instances when the pool area was closed for renovations or repairs. The depth of the pool is another concern for parents of younger children with comments indicating it may be a bit too deep for the very young.
There are calls for more attentive poolside staff, as guests have observed that the pool area could be better supervised and cleaned more regularly. Yet, the pool's positioning and its views are generally liked and it’s highlighted as a top spot where kids enjoy swimming and playing.
Overall, while the pool at Adena Beach Resort holds potential and has features that many guests enjoy, there’s clear feedback suggesting need for consistent cleanliness and better child-friendly amenities to make it a top-notch attraction.
Beach
Adena Beach Resort boasts a beautiful and conveniently located beach that overwhelmingly impresses its guests. The resort features a private beach with easy access and stunning sea views, described as beautifully maintained and ideal for families. Many visitors appreciate the clean, white sandy shores and the variety of activities available, such as ATV rides, horse riding, jogging and beach volleyball, making it a versatile destination for all ages. Several reviews highlight the Puteh Beach Bar as a standout spot to unwind, offering picturesque sunset views and a lively atmosphere.
Despite its minor distance, which is easily walkable, guests consistently note that the short trek to the beach is well worth it due to its beauty and the peaceful, well-kept surroundings. The beachfront property ensures direct access and several reviews emphasize the soft sand and the child-friendly environment, which provides added safety for young visitors.
The resort's clean environment extends beyond the beach to the overall surroundings, leaving a positive impression on guests. Some minor drawbacks were noted, such as occasional issues with cleanliness and facilities, but these were far outweighed by the positive aspects.
Overall, the beach at Adena Beach Resort is celebrated for its convenience, cleanliness, beauty and the wide range of activities available, making it a prime choice for beach enthusiasts and families seeking a relaxing yet engaging coastal experience.
Parking
Adena Beach Resort offers a generally positive parking experience with many guests praising the ample and convenient parking areas available. The car park is notably large, providing easy access to units and the chalets, making it relatively straightforward for visitors to find a space. The hotel has free parking and no additional charges are incurred for using the parking facilities.
However, during peak times or busier periods, parking can become congested and limited spots can be a challenge. Some guests mention the need for better management and expansion of the parking area. There are specific mentions of allocated parking areas, but these too can become full, resulting in some guests having to find parking on their own. Despite these occasional issues, the parking is generally seen as easy and convenient, though improvements could enhance the overall experience.
Family
Adena Beach Resort emerges as an excellent choice for families looking for a serene and enjoyable getaway. The resort is praised for being particularly suitable for families, boasting spacious family villas and chalets that ensure comfort and privacy. Families can expect a range of activities tailored for varying age groups, from kids to teenagers, ensuring everyone has an enjoyable time. The presence of a clean and appealing playground, along with a kid-friendly beach and pool, makes it a hit for young children.
The resort offers a family-friendly environment, perfect for holidays, gatherings and vacations. Many guests have highlighted the enjoyable family fun activities available and the positive family vibes throughout the stay. The setting provides a calm and peaceful ambiance, ideal for family relaxation.
Additionally, the resort’s location near the beach adds to the convenience and overall experience. The family gardens and spacious rooms make it a good spot for those looking for a satisfying family time. Guests have also appreciated the ample parking, easy check-in process and the good spread of meals provided.
However, some areas require maintenance and could benefit from more options to meet diverse family standards. Despite these minor setbacks, the majority of reviews indicate that families, particularly those with young children, had a wonderful and memorable holiday experience at Adena Beach Resort.
3 Star
Adena Beach Resort, while positioned as a three-star accommodation, offers a budget-friendly option for travelers. Many guests agree that it provides good value for money, particularly considering its clean beach and friendly, polite and helpful staff. The resort is well-suited for those looking for simple amenities and an affordable price point.
The facilities and overall experience, however, have received mixed feedback. While some visitors noted the improvements and appreciated the standard for a three-star resort, others felt that the facilities and service fell short of this rating. Concerns were raised about the outdated rooms with mentions of issues such as shower drainage problems and occasional cleanliness lapses. Furthermore, some guests reported that the resort could use further upgrades to meet the expected three-star standards.
Despite these drawbacks, the location of Adena Beach Resort makes it a viable option for budget-conscious travelers, particularly those making reservations through booking platforms. The combination of good vicinity and friendly service can compensate for its limitations, making it a decent choice for a getaway if expectations are managed accordingly. However, for those seeking a romantic escape or premium amenities, alternative accommodations may be more suitable.
Outdoor Pool
Adena Beach Resort offers a variety of swimming pools, appealing to both adults and children. The pools come in different sizes and depths, making them versatile for various swimming needs. One notable feature is the dedicated kids' swimming pool, which is safe for young guests. The outdoor pools are generally well-liked for being spacious and clean with several guests appreciating the surrounding area's tidiness.
However, some reviews point out issues with maintenance, noting that a few pools were closed or had accumulated leaves. While the resort has a large pool that attracts positive remarks, there are also mentions of smaller pools that might feel cramped. Overall, the pool experience at Adena Beach Resort is generally positive, but it could benefit from more consistent upkeep and cleaning to ensure all pools meet guest expectations.
Honeymoon
Adena Beach Resort boasts a variety of accommodations that cater to honeymooners. Many guests highlight the honeymoon rooms as spacious and comfortable. The honeymoon suites are noted for their romantic ambiance, making them ideal for couples. Although some reviewers mention rooms that may not be perfectly suited for honeymooners, the overall atmosphere remains inviting and cozy. Adding to the romantic charm, the resort features fireworks displays, particularly during the New Year, creating a memorable backdrop for a special stay. While chalets at the resort are more suitable and recommended for large families, the honeymoon-specific accommodations stand out for their comfort and romantic setting.
Yes, Adena Beach Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Adena Beach Resort.
No, Adena Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Adena Beach Resort.