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A swirl of mist mingles with mystery and myth; against silent rolling hills this is the perfect highland destination filled with trails, tales and traditions.
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Summary of reviewsCameron Highlands Resort, a member of Small Luxury Hotels of the World, has garnered acclaim for its historic charm, elegant décor and strategic location. Guests appreciate the resort's proximity to key attractions like strawberry farms, tea plantations and the golf course directly opposite. The scenic views and convenient access to Brinchang and Tanah Rata enhance the stay. However, some visitors mention noise from the main road as a drawback, especially during busy periods.
The breakfast experience at the resort stands out for its diverse and delicious offerings, catering to both local and international tastes. Guests enjoy a variety of options, from classic English breakfasts to local dishes, served in a beautiful dining hall with attentive service. While the breakfast generally receives high praise, a few reviews suggest that the menu could offer more variety for longer stays.
Dinner at Cameron Highlands Resort is well-received for its pleasant atmosphere and exceptional service. The resort's main dining venues, Gonbei and the Dining Room, serve very good to exceptional food with highlights including the Chinese hotpot and typical English dishes. However, some guests feel that the dinner menu could include more Asian options and that the high prices do not always match the quality of the food.
The resort's rooms are celebrated for their spaciousness and luxurious ambiance, blending traditional colonial charm with modern comforts. Many rooms feature large balconies with picturesque views. Despite occasional mentions of small bathrooms, old furnishings and road noise, the overall sentiment is positive with guests noting the tasteful décor, comfortable beds and high-quality maintenance.
Cleanliness at the resort is consistently praised with guests highlighting the well-maintained, fully serviced rooms and the sparkling interiors. The attentive and friendly staff further enhance the cleanliness and orderliness throughout the property, making it a commendable choice for travelers seeking comfort and hygiene.
The staff at Cameron Highlands Resort are frequently lauded for their friendliness, helpfulness and professionalism, contributing significantly to the resort's warm and welcoming atmosphere. Specific employees, like Anji, Ravi and Santosh, receive special mentions for their exceptional service. The personalized touches and dedication to guest comfort elevate the overall experience.
The free wifi at the resort receives mixed reviews. While some guests find the service fast and reliable, others report slow and choppy connectivity, particularly in guest rooms. Despite this, the resort’s other facilities, such as the gym, spa and conference rooms, help compensate for the inconsistent internet service.
The resort's spa is a highlight, offering unique strawberry-themed treatments and highly praised massages in a beautiful, well-maintained setting. However, some guests have faced challenges with availability, suggesting that the resort could benefit from more actively promoting its spa services.
The gym facility receives mixed feedback with some guests finding it well-equipped and adequate, while others note the need for improvements and updates. Specific issues include non-working equipment and a lack of towels, indicating that the gym could enhance the overall guest experience with better maintenance.
The resort caters well to families, offering upgraded family rooms and junior suites. Guests appreciate the family-friendly facilities and activities, although some found the presence of children disruptive to the tranquility. Nonetheless, the resort is generally seen as a lovely retreat for family gatherings and memorable stays.
Golf enthusiasts will find the resort's location advantageous with easy access to a beautifully maintained golf course. The spacious rooms with balconies provide stunning views of the lush greens, further enhancing the appeal for those looking to combine relaxation with golfing activities.
Overall, Cameron Highlands Resort evokes a five-star ambiance with its impressive high-ceilinged rooms, quality dining options and top-notch service. While there are areas for improvement, such as the dinner menu variety, wifi connectivity and gym facilities, the resort excels in delivering a luxurious and memorable experience.
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