Kuantan3.80435700,
103.31855500,
E2324-2326, Jalan Dato'wong Ah Jang, Pahang(Show on Map)
6.9
Rated
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsArenaa Batik Boutique stands out for its prime location near Hospital TAA in Kuantan, which guests frequently commend for its convenience and accessibility to the city center, dining places and convenience stores. The hotel's location makes exploring the city hassle-free, contributing to its reputation as a convenient choice for both short stays and city explorations. Though parking can sometimes be limited, the strategic placement is widely appreciated and considered good value for money.
The rooms in Arenaa Batik Boutique are well-received for their cleanliness and comfort, offering beautiful city views and aesthetically pleasing decorations. Many guests appreciate the unique and classic decorations with some noting a Japanese-inspired design that adds to the cozy ambiance. The rooms are well-maintained and thoughtfully designed with spacious bathrooms enhancing the overall experience. Despite minor grievances about room assignments and occasional odors, the majority of reviews highlight the rooms as an attractive option for a pleasant stay.
Cleanliness at the hotel receives mixed feedback. While many guests note areas for improvement, such as dusty rooms, musty smells and issues with bed linen and towels, there are positive comments about good water pressure in showers and functioning toilet facilities. However, the hotel could benefit from enhancing its housekeeping services to address maintenance issues like leaking taps and broken fridges, ensuring a more consistently clean environment.
The staff at Arenaa Batik Boutique are generally praised for their helpfulness and friendliness. Positive experiences include memorable interactions with front desk and concierge staff, particularly during check-in and checkout. While there are occasional reports of unfriendly behavior and unmet room requests, the overall sentiment towards the staff is favorable with many guests highlighting the attentive and polite service they received.
In summary, Arenaa Batik Boutique is favorably regarded for its strategic location, comfortable and well-decorated rooms and generally friendly staff. Despite some areas needing improvement in cleanliness and specific service aspects, the overall experience at the hotel is positive, making it a commendable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Room Types
Deluxe Twin RoomLarger, air-conditioned room features 2 single beds, a flat-screen satellite TV and safe. Private bathroom includes a hairdryer and rain shower.
Family RoomLarger, air-conditioned room features 1 queen and 1 single bed, a flat-screen satellite TV and safe. Private bathroom includes a hairdryer and rain shower.
Honeymoon SuiteSpacious, air-conditioned suite features 1 king bed, seating area with sofa and carpeted flooring. Also comes with a flat-screen satellite TV and safe. Private bathroom includes a hairdryer and rain shower.
Tatami Room ( Hollywood Twin- Combined Beds) Air-conditioned room features a futon mattress for 2, a flat-screen satellite TV and safe. Private bathroom includes a hairdryer and rain shower.
Guest Reviews
6.9
Rated
Location
Arenaa Batik Boutique boasts a prime location that guests frequently highlight in their reviews. Nestled near Hospital TAA in Kuantan, the hotel allows easy access to the city center and a range of nearby amenities, including dining places and convenience stores. Its strategic placement makes exploring the city hassle-free with many key spots being just a short distance away. While the location receives consistent praise, some guests note that parking can be limited. Nevertheless, the overall sentiment is that the hotel's position is convenient for both short stays and city exploration, offering good value for money.
Rooms
Arenaa Batik Boutique offers a comfortable and aesthetically pleasing experience for its guests. The rooms receive high marks for their cleanliness and comfort, complemented by beautiful city views. Many guests appreciate the unique and classic decorations with some noting a Japanese-inspired design that enhances the cozy ambiance. The rooms vary in size, but even the smaller ones are seen as reasonably priced and well-designed. Spacious bathrooms add to the overall appeal. Despite some minor grievances about room assignments and occasional odors, the general consensus points to a well-maintained and thoughtfully designed space, making it an attractive option for a pleasant stay.
Cleanliness
Arenaa Batik Boutique has received mixed reviews regarding its cleanliness with many guests highlighting areas for improvement. Common complaints include rooms being dusty and musty, bathrooms with clogged floors and issues with bed linen and towels not being adequately cleaned. Guests have often found the floors dirty and noticed smells, both of mustiness and cigarette smoke, which added to their discomfort. Additionally, maintenance issues like leaking water taps and broken fridges have been reported but not promptly resolved. However, there are a few positive notes, such as the good water pressure in showers and functioning toilet facilities. Despite some mentions of prioritized cleanliness, it is clear that the hotel could benefit from a thorough review and enhancement of its housekeeping services.
Staff
The staff at Arenaa Batik Boutique generally receive positive remarks for their helpfulness and friendliness. Guests frequently mention the staff as being good and the front desk personnel as friendly, especially during check-in. There are specific instances where staff have gone above and beyond, such as a memorable morning staff member who positively impacted a guest's experience during checkout. The concierge service is noted for being exceptional, which adds to the overall positive interactions.
However, there are a few areas needing improvement. Some guests found the staff service to be subpar with reports of unfriendly behavior and limited smiles from the front desk staff. Additionally, not all room requests were fulfilled as expected, such as providing a queen bed instead of two singles, which indicates room for improvement in accommodating guests' preferences.
While there are occasional negatives, the overall staff experience at Arenaa Batik Boutique leans more towards the positive with helpful and friendly interactions being the most highlighted.
No, Arenaa Batik Boutique doesn't have any pool.
No, a spa isn't available at Arenaa Batik Boutique.
No, Arenaa Batik Boutique doesn't allow dogs.
No, parking facilities aren't available at Arenaa Batik Boutique.