Riverside Boutique Hotel
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Summary of reviewsRiverside Boutique Hotel in Kuantan is highly regarded for its prime location, offering guests convenient access to the city's attractions, eateries and essential services such as pharmacies and convenience stores. Positioned centrally, it serves as an ideal base for both leisure and business travelers.
The breakfast experience at the hotel is generally well-received, praised for its tasteful simplicity and cleanliness. Guests enjoy options like nasi lemak accompanied by fresh juice. Although the selection is limited, most find it satisfactory. Some suggestions for improvement include expanding the menu and enhancing staff interactions.
Rooms at Riverside Boutique Hotel offer a mixed experience. Guests appreciate the spacious and comfortable accommodations, particularly the king-sized beds and renovated washrooms. However, there are occasional mentions of smaller, cramped rooms and issues with cleanliness such as dust, mold and inadequate lighting.
Staff interactions contribute positively to the guest experience with many reviews commending the friendliness and helpfulness during check-in and check-out. The front office team is noted for being approachable. Despite these positive aspects, some guests encountered lapses in service quality, including occasional moody or rude behavior from certain staff members.
Beds at the Riverside Boutique Hotel, especially the king-sized ones, are consistently praised for their comfort and size. Guests often highlight the beds and pillows as key contributors to a restful night's sleep.
Overall, Riverside Boutique Hotel offers a favorable stay with its strategic location, comfortable beds and generally friendly staff. Improvements in room cleanliness and breakfast variety could further enhance the guest experience.
Categories
The breakfast experience at the hotel is generally well-received, praised for its tasteful simplicity and cleanliness. Guests enjoy options like nasi lemak accompanied by fresh juice. Although the selection is limited, most find it satisfactory. Some suggestions for improvement include expanding the menu and enhancing staff interactions.
Rooms at Riverside Boutique Hotel offer a mixed experience. Guests appreciate the spacious and comfortable accommodations, particularly the king-sized beds and renovated washrooms. However, there are occasional mentions of smaller, cramped rooms and issues with cleanliness such as dust, mold and inadequate lighting.
Staff interactions contribute positively to the guest experience with many reviews commending the friendliness and helpfulness during check-in and check-out. The front office team is noted for being approachable. Despite these positive aspects, some guests encountered lapses in service quality, including occasional moody or rude behavior from certain staff members.
Beds at the Riverside Boutique Hotel, especially the king-sized ones, are consistently praised for their comfort and size. Guests often highlight the beds and pillows as key contributors to a restful night's sleep.
Overall, Riverside Boutique Hotel offers a favorable stay with its strategic location, comfortable beds and generally friendly staff. Improvements in room cleanliness and breakfast variety could further enhance the guest experience.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi in all rooms and public areas. It features a library, meeting rooms, and a 24-hour front desk. LCD TVs with cable channels and free toiletries are standard amenities.
Cheap Hotel
Riverside Boutique Hotel provides budget-friendly accommodation with a touch of boutique style. Its location and essential amenities make it a reasonable option for budget travelers.
Hotel for Adults Only
The boutique nature of this hotel suggests a focus on personalized service and a quieter atmosphere. Its location offers a peaceful retreat, more suited to adults seeking a relaxed environment.
Small Hotel
Located on Jalan Teluk Sisek, this hotel offers a charming boutique experience with a focus on comfort and style. Its smaller size allows for personalized attention, creating a cozy and inviting atmosphere for guests. The hotel's riverside setting adds to its appeal.
Accessible Hotel
Guest Reviews
Riverside Boutique Hotel boasts a highly praised location that makes it an excellent choice for travelers. Positioned centrally in Kuantan, guests appreciate its strategic placement which provides easy access to the city's attractions and amenities. The hotel is comfortably close to Menara Kuantan, Tanjung Lumpur and the city center, making it convenient for sightseeing and business trips alike.
Visitors highlight the proximity to various eateries, coffee shops and restaurants, all within walking distance. Essential services like pharmacies and convenience stores such as 7-Eleven are also nearby, ensuring that necessities are always at hand. Additionally, the central location facilitates easy parking and quick access to shopping malls.
Overall, the location not only enhances the convenience of exploring Kuantan but also offers a comfortable and strategic base for both leisure and work-related stays.
The breakfast at Riverside Boutique Hotel receives a variety of feedback, mostly positive, highlighting its simplicity and tastefulness. Guests generally find the breakfast good with delicious options such as nasi lemak served with fresh juice. Though described as basic, it's noted as quite tasty and clean. The breakfast's affordability adds to its value and the staff are usually considered nice and attentive.
However, some reviews point out that the selection is limited with only a few options available. While the quality and presentation are praised, a common suggestion is the addition of more choices to enhance the dining experience. The breakfast is served from 7:30 am, but some guests had negative experiences with specific items like boiled eggs and mentioned that staff interactions could improve. Overall, the breakfast at Riverside Boutique Hotel is found to be good with room for some enhancements in variety and service.
Riverside Boutique Hotel receives mixed feedback regarding its rooms. Many guests appreciate the spaciousness and comfort of some rooms, particularly the king-sized beds which are described as very comfortable. The renovated washrooms in certain rooms are a positive highlight. Cleanliness is noted by some, along with the hotel's convenient location and helpful staff.
However, not all reviews are favorable. Several guests mention that some rooms are quite small with a few even describing them as cramped or without windows. Issues with room cleanliness, including dust and cobwebs, have been pointed out. Additionally, concerns about insufficient lighting and inadequate electricity in some rooms are mentioned. While the hotel has both spacious and well-maintained rooms, experiences seem to vary significantly.
Riverside Boutique Hotel consistently receives praise for its beds, highlighting their comfort and considerable size. Guests often mention the bed and pillows as a notable aspect of their stay, describing the beds as huge, comfy and particularly comfortable. The king-sized beds, in particular, are frequently mentioned for their exceptional comfort. Overall, both the beds and the pillows contribute significantly to a restful night's sleep, making the accommodations at Riverside Boutique Hotel a standout feature for those valuing a good night's rest.
The Riverside Boutique Hotel offers a mixed experience when it comes to cleanliness. Guests have praised the spacious, clean and tidy rooms, highlighting a generally clean environment and modern decor. The friendly and helpful staff also receive commendation, enhancing the overall ambiance.
However, there are recurring issues with cleanliness, particularly in the bathrooms. Many reviews mention mold on the walls, dusty floors and dirty toilet areas. Some guests found the rooms and towels not up to standard, while others noted smelly and stuffy conditions, compounded by a weak air conditioning system.
In summary, while the hotel scores points for its spacious rooms and friendly staff, there is significant room for improvement in maintaining consistent cleanliness, especially in the bathroom areas.
At Riverside Boutique Hotel, the housekeeping team maintains high standards of cleanliness and displays good manners. Many guests have appreciated the friendliness and helpfulness of the staff during both check-in and check-out processes with several noting the staff's overall friendly demeanor. The front office (FO) team also receives positive remarks for being helpful and approachable.
However, there have been some inconsistencies in the experiences shared by guests. While the general staff friendliness is commended, some guests have encountered moody or rude behavior, particularly from the reception counter. A few reviews highlight instances of unfriendliness and lack of assistance from certain staff members, including the restaurant crew. Despite these occasional lapses, the positive mentions of the staff's helpfulness and friendliness suggest that many guests still feel warmly welcomed during their stay.
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Location
Visitors highlight the proximity to various eateries, coffee shops and restaurants, all within walking distance. Essential services like pharmacies and convenience stores such as 7-Eleven are also nearby, ensuring that necessities are always at hand. Additionally, the central location facilitates easy parking and quick access to shopping malls.
Overall, the location not only enhances the convenience of exploring Kuantan but also offers a comfortable and strategic base for both leisure and work-related stays.
Breakfast
However, some reviews point out that the selection is limited with only a few options available. While the quality and presentation are praised, a common suggestion is the addition of more choices to enhance the dining experience. The breakfast is served from 7:30 am, but some guests had negative experiences with specific items like boiled eggs and mentioned that staff interactions could improve. Overall, the breakfast at Riverside Boutique Hotel is found to be good with room for some enhancements in variety and service.
Rooms
However, not all reviews are favorable. Several guests mention that some rooms are quite small with a few even describing them as cramped or without windows. Issues with room cleanliness, including dust and cobwebs, have been pointed out. Additionally, concerns about insufficient lighting and inadequate electricity in some rooms are mentioned. While the hotel has both spacious and well-maintained rooms, experiences seem to vary significantly.
Beds
Cleanliness
However, there are recurring issues with cleanliness, particularly in the bathrooms. Many reviews mention mold on the walls, dusty floors and dirty toilet areas. Some guests found the rooms and towels not up to standard, while others noted smelly and stuffy conditions, compounded by a weak air conditioning system.
In summary, while the hotel scores points for its spacious rooms and friendly staff, there is significant room for improvement in maintaining consistent cleanliness, especially in the bathroom areas.
Staff
However, there have been some inconsistencies in the experiences shared by guests. While the general staff friendliness is commended, some guests have encountered moody or rude behavior, particularly from the reception counter. A few reviews highlight instances of unfriendliness and lack of assistance from certain staff members, including the restaurant crew. Despite these occasional lapses, the positive mentions of the staff's helpfulness and friendliness suggest that many guests still feel warmly welcomed during their stay.
No, Riverside Boutique Hotel doesn't have any pool.
No, a spa isn't available at Riverside Boutique Hotel.
No, Riverside Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Riverside Boutique Hotel.
No, Riverside Boutique Hotel doesn't have a gym.
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