Swiss-Belhotel Kuantan
Kuantan
3.80040800,
103.34093700
,
Jalan Tanjung Lumpur 1, Perkampungan Tanjung Lumpur
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Summary of reviewsSwiss-Belhotel Kuantan offers an exceptional experience largely praised by guests. The hotel, strategically nestled on Tanjung Lumpur, provides breathtaking sea views and easy beach access, making it a serene escape from Kuantan City's bustle. Its proximity to popular dining spots, especially the renowned Ana Ikan Bakar Petai restaurant, along with local attractions and markets, adds to its appeal. The area combines tranquility with convenience, being just a short drive from the city center, thus offering an ideal spot for both relaxation and exploration.
The hotel's breakfast buffet stands out for its wide variety of delicious local and continental options, often considered a highlight of the stay. Guests appreciate the fresh, ample choices and fantastic views from the breakfast venue. Despite some minor areas for improvement like more fruit selection and better crowd management, the overall breakfast experience is highly satisfying.
Dining options at the hotel include an on-site café and restaurant that caters to various tastes, including western food and beer. The rooftop bar and sky bar restaurant are particularly popular for their ambiance. Though some guests mention higher food prices and occasional inconsistencies in quality, the culinary offerings, especially fresh seafood and room service dishes like patin tempoyak are generally well-received.
Rooms at Swiss-Belhotel Kuantan are consistently noted for their spaciousness, cleanliness and comfort. Guests appreciate the large room sizes, which are particularly family-friendly and the spectacular sea views. Minor issues with air conditioning and shower curtains do not significantly detract from the overall positive impression of room quality, comfort and beautiful décor.
Cleanliness is generally satisfactory with well-maintained rooms and common areas, though there are occasional remarks about specific cleanliness issues that require attention. The efficient housekeeping team mostly ensures a tidy environment, contributing to a pleasant stay, despite some isolated cases of less thorough room sanitation.
The hotel staff is highly regarded for their friendliness, helpfulness and professionalism. While there are few criticisms regarding slow maintenance responses and occasional lapses in customer service from certain staff members, the overall experience with the staff is quite positive, enhancing the welcoming atmosphere of the hotel.
The Wi-Fi service has mixed reviews; while some guests find it strong and speedy, others experience connectivity problems, particularly in rooms and higher floors. Improvements in the network would enhance the guest experience.
The gym facilities, though accessible, are insufficiently maintained with broken equipment and limited operational hours, which need urgent attention. However, the pool area receives positive feedback for its family-friendly environment and enjoyable amenities for children, despite being occasionally overcrowded and needing better maintenance.
Swiss-Belhotel Kuantan is highly recommended for families, thanks to its spacious family rooms with sea views, a popular children's pool area and strong family-friendly policies. Minor issues with access cards or the lack of cooking equipment do not significantly impact the positive family experience.
The beds at the hotel receive largely favorable comments for their comfort, though some guests mention issues with stained or smelly linens and uncomfortable mattresses. Overall, the beds contribute positively to a restful sleep experience.
While there are some mixed opinions on whether the hotel meets four-star standards due to maintenance issues, many guests describe it as a first-class experience consistent with international hotel chain expectations. Swiss-Belhotel Kuantan's combination of scenic location, comfortable facilities and friendly service creates a memorable stay for both business and leisure travelers.
Categories
The hotel's breakfast buffet stands out for its wide variety of delicious local and continental options, often considered a highlight of the stay. Guests appreciate the fresh, ample choices and fantastic views from the breakfast venue. Despite some minor areas for improvement like more fruit selection and better crowd management, the overall breakfast experience is highly satisfying.
Dining options at the hotel include an on-site café and restaurant that caters to various tastes, including western food and beer. The rooftop bar and sky bar restaurant are particularly popular for their ambiance. Though some guests mention higher food prices and occasional inconsistencies in quality, the culinary offerings, especially fresh seafood and room service dishes like patin tempoyak are generally well-received.
Rooms at Swiss-Belhotel Kuantan are consistently noted for their spaciousness, cleanliness and comfort. Guests appreciate the large room sizes, which are particularly family-friendly and the spectacular sea views. Minor issues with air conditioning and shower curtains do not significantly detract from the overall positive impression of room quality, comfort and beautiful décor.
Cleanliness is generally satisfactory with well-maintained rooms and common areas, though there are occasional remarks about specific cleanliness issues that require attention. The efficient housekeeping team mostly ensures a tidy environment, contributing to a pleasant stay, despite some isolated cases of less thorough room sanitation.
The hotel staff is highly regarded for their friendliness, helpfulness and professionalism. While there are few criticisms regarding slow maintenance responses and occasional lapses in customer service from certain staff members, the overall experience with the staff is quite positive, enhancing the welcoming atmosphere of the hotel.
The Wi-Fi service has mixed reviews; while some guests find it strong and speedy, others experience connectivity problems, particularly in rooms and higher floors. Improvements in the network would enhance the guest experience.
The gym facilities, though accessible, are insufficiently maintained with broken equipment and limited operational hours, which need urgent attention. However, the pool area receives positive feedback for its family-friendly environment and enjoyable amenities for children, despite being occasionally overcrowded and needing better maintenance.
Swiss-Belhotel Kuantan is highly recommended for families, thanks to its spacious family rooms with sea views, a popular children's pool area and strong family-friendly policies. Minor issues with access cards or the lack of cooking equipment do not significantly impact the positive family experience.
The beds at the hotel receive largely favorable comments for their comfort, though some guests mention issues with stained or smelly linens and uncomfortable mattresses. Overall, the beds contribute positively to a restful sleep experience.
While there are some mixed opinions on whether the hotel meets four-star standards due to maintenance issues, many guests describe it as a first-class experience consistent with international hotel chain expectations. Swiss-Belhotel Kuantan's combination of scenic location, comfortable facilities and friendly service creates a memorable stay for both business and leisure travelers.
Family Friendly Hotel
Features a beautiful pool area suitable for children. It also has a dedicated kids' club with engaging games and activities to keep young guests entertained. The friendly staff ensures a comfortable experience for families.
Hotel with Swimming Pool
Offers an outdoor pool with city views, providing a relaxing environment for guests. It also has a restaurant and bar, making it convenient for dining and leisure.
Outdoor Pool
Business Hotel
Swiss-Belhotel Kuantan offers a range of business-friendly amenities such as meeting rooms, a business center, and high-speed internet. Its location in Tanjung Lumpur provides a tranquil environment while remaining accessible to Kuantan's business district.
Hotel with Parking
Swiss-Belhotel Kuantan provides free parking space for visitors traveling by automobile. They also offer valet parking services.
Accessible Hotel
This hotel offers wheelchair accessible rooms designed for comfort and convenience, featuring accessible amenities such as wider doorways and grab bars in the bathroom. It also provides a wheelchair-accessible pool and public washroom.
Hotel with Gym
This hotel features a fitness centre, providing guests with convenient options for exercise and maintaining their workout routines.
4-Star Hotel
This hotel offers an outdoor pool, a fitness center, and a restaurant. It is located near the beach and provides comfortable accommodations with various recreational opportunities.
Hotel with Outdoor Pool
This hotel's pool facilities receive positive feedback, especially for children. The swimming pools are described as amazing, nice and particularly enjoyable for children, who seem to adore the various water activities available, including a mini theme park and a water slide.
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Guest Reviews
Swiss-Belhotel Kuantan enjoys a highly praised location that serves as a prime asset for guests. Nestled on Tanjung Lumpur, the hotel offers stunning sea views and convenient access to the beach, providing a serene escape just outside the bustling Kuantan City. The scenic vistas from the rooms, especially those facing the sea, are repeatedly highlighted as breathtaking and perfect for capturing the sunset.
Guests also appreciate the hotel's strategic placement near popular culinary hotspots, particularly the famous Ana Ikan Bakar Petai restaurant, which is just a short walk away. The location marries tranquility with convenience, being situated close to local attractions and markets, yet just a 5-10 minute drive from the city center. This makes it an ideal spot for both relaxation and exploration.
Moreover, the hotel's proximity to various dining options and highways enhances its appeal, making it accessible for travelers. Family-friendly facilities, easy parking and spacious rooms further add to its charm. Whether you're in Kuantan for work or leisure, Swiss-Belhotel's location is noted for its scenic beauty, quiet ambiance and convenience, ensuring a pleasant stay.
Swiss-Belhotel Kuantan offers an impressive breakfast buffet that receives high praise from guests. The breakfast features a wide variety of delicious food, including both local and continental options, which many guests find to be of excellent quality. The good spread, vast selection and attractively arranged dishes cater to diverse tastes and preferences.
Several reviews highlight that the breakfast is amazing with multiple selections and delicious dishes that guests love. Aside from the quality and variety, the freshly cooked food and ample choices are frequently mentioned. The breakfast venue also boasts fantastic views, adding to the overall dining experience.
While the majority of guests enjoyed their breakfast, noting that it is often a highlight of their stay, a few mentioned areas for improvement. Some guests found the meal offerings to be basic or not up to hotel standards and suggested more variety, particularly in fruit selection and western-style options. There were occasional comments about the need for better taste or more consistent quality. Additionally, some guests pointed out logistical issues such as crowd management during busy breakfast hours and slow food replenishment.
Despite these minor drawbacks, most guests were satisfied with the breakfast, appreciating its variety, taste and the pleasant dining atmosphere. The breakfast experience at Swiss-Belhotel Kuantan is generally seen as a strong point, contributing positively to the overall stay.
Swiss-Belhotel Kuantan offers a diverse dining experience that caters to various tastes. Guests have appreciated the convenience of an on-site café and restaurant with many noting the western food and beer options available. The rooftop bar and sky bar restaurant are particularly highlighted for providing a lovely dining atmosphere.
Fresh seafood is a recurring theme with guests praising the delicious room service dishes, including the standout patin tempoyak. Additionally, the hotel is situated near numerous seafood restaurants, such as Ana Ikan Bakar, which are just a short walk away. This proximity allows guests to enjoy excellent grilled seafood and the lively local dining scene.
While the iftar menu has been noted for its ample and delicious offerings, the sahur menu appears limited in comparison. There's no buffet option for lunch or dinner, but the café remains open until 10:00 pm for those looking to order à la carte.
Some guests have expressed that the food prices are on the higher side yet do not always match the food quality with a few finding the presentation lacking. Despite this, the overall feedback points towards a satisfying culinary experience, buoyed by the nice food, service and ambiance of the hotel's dining venues. The option for beachside dining along with the city views adds to the charm of staying at Swiss-Belhotel Kuantan.
Swiss-Belhotel Kuantan offers distinctly spacious and clean rooms that promise comfort and convenience. The reviews highlight the consistently large room sizes, which cater perfectly to families and groups with amenities that enhance the stay experience. Many guests were particularly pleased with the breathtaking sea views from their rooms, enhancing the hotel's appeal.
Cleanliness is a strong point, as reiterated by numerous reviews praising the hotel’s well-maintained and inviting rooms. Comfortable beds, abundant power points and thoughtful room designs with good facilities, such as bar tables and study desks, ensure a satisfactory stay. Despite minor inconveniences such as occasional issues with air conditioning or shower curtains, the positive aspects of room comfort, space and cleanliness predominantly stand out.
Many guests also appreciate the variety of breakfast offerings and the overall convenience of location, making it a commendable choice for both business and leisure travelers. The combination of beautiful room décor, spacious interiors and stunning views creates a memorable stay at Swiss-Belhotel Kuantan.
Swiss-Belhotel Kuantan has garnered mixed feedback concerning its beds, though the majority of comments lean towards the positive. Guests have frequently described the beds as comfortable with some going as far as to call them very comfortable and conducive to relaxation. Many reviews highlight the clean and spacious rooms complemented by well-maintained, comfy beds and soft pillows.
However, not all experiences were ideal. Some guests noted issues with the beddings, such as bedsheets with yellow stains and occasional smelly or dirty sheets. A few comments mentioned that the mattresses could be hard or even sunken, while pillows were sometimes deemed uncomfortable.
Despite these drawbacks, the overall consensus suggests that the beds at Swiss-Belhotel Kuantan generally provide a pleasant and restful sleep experience. The hotel's effort to maintain cleanliness and comfort does not go unnoticed, even though there is room for improvement in some areas.
Swiss-Belhotel Kuantan has received a mix of comments regarding its cleanliness with many guests praising the hotel's clean and spacious rooms. Multiple reviews mentioned that the rooms are consistently comfortable and tidy and the surroundings are well-kept. The hotel has also been highlighted for its clean bathroom facilities, efficient housekeeping team and pristine common areas which contribute to an overall pleasant stay.
However, some guests have noted areas that require improvement. Specific issues include stray hair and dirt, permanently stained toilet seats, dusty floors and stained bed linens. Problems such as dirty fans and windows and unclean bathrooms with mold and bad odors, were also brought up. In addition, there were remarks about inconsistent housekeeping practices and a need for more thorough room sanitation and better vacuuming standards.
While the cleanliness mostly meets guests' expectations, certain instances of dust, sand and improper maintenance have detracted from a fully satisfactory experience. The hotel’s management could enhance the overall guest experience by addressing these issues and maintaining a more rigorous cleaning protocol throughout the property.
Swiss-Belhotel Kuantan boasts a generally positive reputation for its staff, who are frequently described as friendly, helpful and accommodating. Reviews highlight the staff's professionalism, politeness and willingness to assist, translating into commendable hospitality that contributes to a welcoming atmosphere. The check-in and check-out processes are often noted for their efficiency, though there are some mentions of delays and inconveniences in a few instances.
Several reviews also indicate that housekeeping and the restaurant staff do an excellent job, ensuring a pleasant experience for guests. The attentive and courteous nature of the staff extends through various aspects of the hotel, from room service to maintenance, although there are occasional remarks about slow responses from maintenance services.
Despite the overwhelming positive feedback, there are a few criticisms. Some guests have encountered issues with the front desk and pool staff, specifically noting lapses in friendliness and customer service skills. These instances, however, appear to be in the minority compared to the overall positive impressions of the staff's demeanor and efficiency.
In sum, the team at Swiss-Belhotel Kuantan is largely praised for their supportive and amiable service, contributing significantly to the hotel's appeal, even though there are areas for improvement in some isolated cases.
Swiss-Belhotel Kuantan receives varied comments regarding its Wi-Fi service. Some guests commend the Wi-Fi for being strong and speedy, enhancing their stay with seamless internet usage. The hotel also features keyless room access using Wi-Fi, adding a modern touch to guest convenience. However, many reviews indicate room for improvement. Several guests report poor connectivity, frequent problems and non-user-friendly Wi-Fi, especially in the hotel rooms. The Wi-Fi network appears to need enhancements, particularly since the Telco network can be unreliable at higher floors. Overall, while there are positive notes on the Wi-Fi's speed and functionality, there is a significant portion of guests who had less satisfactory experiences.
The gym at Swiss-Belhotel Kuantan leaves much to be desired. While the gym is accessible, the facilities are inadequate and in urgent need of repair and maintenance. Many of the weight machines and cardio equipment are broken and there is only one bench available. Furthermore, the exercise balls are flat and the overall cleanliness of the gym is lacking. Additionally, guests have noted that the operating hours for both the gym and swimming pool are too short, limiting convenience. Improvements in equipment repair and facility upkeep are necessary to meet guest expectations.
Swiss-Belhotel Kuantan's pool facilities receive a mix of feedback from guests with many highlighting positive experiences. The swimming pools are often described as amazing, nice and particularly enjoyable for children, who seem to adore the various water activities available, including a mini theme park and a water slide. The pool area is frequently praised for its beautiful, family-friendly environment and striking beach views.
On the downside, the pools are noted to be small and overcrowded, especially during peak times like school holidays. A distinct odor and instances of unclean water have been reported, suggesting that pool maintenance sometimes falls short of expectations. Additionally, the limited operational hours are a common point of dissatisfaction with guests wishing for extended access, particularly in the evening to enjoy the night views.
Despite these drawbacks, the pool continues to be a major highlight for families staying at the hotel, offering ample fun and excitement for children. The facilities, while in need of some renovations and better crowd management, still provide a good experience for guests looking to relax and enjoy their stay.
Swiss-Belhotel Kuantan is an excellent destination for families, offering a range of amenities that cater specifically to those traveling with children. The hotel boasts spacious and comfortable family rooms, many of which provide stunning sea views and come equipped with two bathrooms, ensuring plenty of space for everyone. Families can enjoy a clean and welcoming environment with comfy rooms structured to accommodate large groups.
The pool area is a standout feature for younger guests, featuring a dedicated children’s pool reminiscent of a mini-theme park. This family-friendly pool area, although sometimes crowded, is highly popular with kids who love to splash around and play. While the pool can get busy, it remains a reliable attraction for keeping children entertained.
Additionally, the hotel demonstrates strong family-friendly policies, as evidenced by swift handling of any issues, such as a crying baby, ensuring a peaceful stay for all guests. Breakfast offerings are good, adding to the overall family-friendly comfort of the experience.
Despite a few minor issues with access cards and the absence of cooking equipment in family rooms, the overall sentiment remains highly positive. Swiss-Belhotel Kuantan emerges as a prime choice for a comfortable and enjoyable family vacation with excellent facilities that ensure both parents and children have a memorable stay.
Swiss-Belhotel Kuantan presents an overall satisfying experience, generally aligning with its four-star rating. Guests describe the hotel and staff as first class, consistent with the expectations of an international hotel chain. However, some feel that the facilities are not well maintained and fall short of four-star standards of cleanliness. There are mixed reviews regarding whether the hotel’s offerings justify its four-star price. Despite this, many guests still report an excellent experience and commend the quality of stay, facilities and service.
The Swiss-Belhotel Kuantan is highly regarded among business travelers for its suitability for work-related stays. The hotel features well-maintained business services and offers a conducive environment for conducting business. Guests find the front office staff to be exceptionally friendly, often going out of their way to assist with business needs, such as sending copies of invoices for company claims.
Rooms in the hotel are well-designed and notably neat, making them ideal for a business trip or even a couple's getaway. The size of the rooms is perfect, especially for those needing a quiet and comfortable space to work or have meetings.
However, some guests have pointed out that rooms near the rooftop bar can be noisy. It is advisable to request a room away from this area to avoid any disturbance. Also, ongoing renovations have been mentioned as a source of noise, potentially affecting those who need quiet during the day.
Overall, the Swiss-Belhotel Kuantan is recommended for business travelers due to its excellent facilities, strategic location near work areas and exceptional staff service, despite some minor concerns about noise in certain sections of the hotel.
Swiss-Belhotel Kuantan receives positive remarks for its overall accessibility. Guests noted that the hotel is accessible, including facilities such as the gym and family areas. The convenient location is also a highlight with easy-to-navigate areas and the ability to park directly in front of the room. Guests appreciated the politeness and friendliness of the staff, who contribute positively to the accessible environment.
However, there are areas needing attention. Some experienced difficulty with the access cards for elevators and room entry, suggesting improvements for smoother access. Feedback also indicates that the cleanliness of the stairs leading to the parking lot could be better and there are calls for enhancements in the electric elevator and lobby areas for a more seamless experience.
Overall, Swiss-Belhotel Kuantan is recognized for its accessible design and supportive staff with room for minor improvements to enhance the guest experience further.
The outdoor pool at Swiss-Belhotel Kuantan garners positive reviews for its pleasant and beautiful ambiance, offering various activities that cater well to both children and adults. The pool is described as huge and fun with a dedicated kids' pool and a water slide that children particularly enjoy. Many guests mention how much their kids loved the water splash features and had a great time. The pool also boasts a sea view, adding to its appeal.
However, it is noted that the pool can get too crowded at times and there are some safety concerns regarding the deck. Cleanliness issues were pointed out in the nearby toilets. Overall, guests find the outdoor pool satisfying, enjoyable and a major highlight of their stay at the hotel.
Swiss-Belhotel Kuantan appears to be an ideal setting for a romantic getaway. Many guests have found it perfect for a romantic weekend or holiday with rooms specifically highlighted for their romantic ambiance. The hotel seems to cater well to honeymooners, offering comfortable accommodation with enchanting views that couples find particularly pleasing. Whether for a brief escape or a special honeymoon, the overall experience is consistently described as romantic and comfortable.
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Location
Guests also appreciate the hotel's strategic placement near popular culinary hotspots, particularly the famous Ana Ikan Bakar Petai restaurant, which is just a short walk away. The location marries tranquility with convenience, being situated close to local attractions and markets, yet just a 5-10 minute drive from the city center. This makes it an ideal spot for both relaxation and exploration.
Moreover, the hotel's proximity to various dining options and highways enhances its appeal, making it accessible for travelers. Family-friendly facilities, easy parking and spacious rooms further add to its charm. Whether you're in Kuantan for work or leisure, Swiss-Belhotel's location is noted for its scenic beauty, quiet ambiance and convenience, ensuring a pleasant stay.
Breakfast
Several reviews highlight that the breakfast is amazing with multiple selections and delicious dishes that guests love. Aside from the quality and variety, the freshly cooked food and ample choices are frequently mentioned. The breakfast venue also boasts fantastic views, adding to the overall dining experience.
While the majority of guests enjoyed their breakfast, noting that it is often a highlight of their stay, a few mentioned areas for improvement. Some guests found the meal offerings to be basic or not up to hotel standards and suggested more variety, particularly in fruit selection and western-style options. There were occasional comments about the need for better taste or more consistent quality. Additionally, some guests pointed out logistical issues such as crowd management during busy breakfast hours and slow food replenishment.
Despite these minor drawbacks, most guests were satisfied with the breakfast, appreciating its variety, taste and the pleasant dining atmosphere. The breakfast experience at Swiss-Belhotel Kuantan is generally seen as a strong point, contributing positively to the overall stay.
Dinner
Fresh seafood is a recurring theme with guests praising the delicious room service dishes, including the standout patin tempoyak. Additionally, the hotel is situated near numerous seafood restaurants, such as Ana Ikan Bakar, which are just a short walk away. This proximity allows guests to enjoy excellent grilled seafood and the lively local dining scene.
While the iftar menu has been noted for its ample and delicious offerings, the sahur menu appears limited in comparison. There's no buffet option for lunch or dinner, but the café remains open until 10:00 pm for those looking to order à la carte.
Some guests have expressed that the food prices are on the higher side yet do not always match the food quality with a few finding the presentation lacking. Despite this, the overall feedback points towards a satisfying culinary experience, buoyed by the nice food, service and ambiance of the hotel's dining venues. The option for beachside dining along with the city views adds to the charm of staying at Swiss-Belhotel Kuantan.
Rooms
Cleanliness is a strong point, as reiterated by numerous reviews praising the hotel’s well-maintained and inviting rooms. Comfortable beds, abundant power points and thoughtful room designs with good facilities, such as bar tables and study desks, ensure a satisfactory stay. Despite minor inconveniences such as occasional issues with air conditioning or shower curtains, the positive aspects of room comfort, space and cleanliness predominantly stand out.
Many guests also appreciate the variety of breakfast offerings and the overall convenience of location, making it a commendable choice for both business and leisure travelers. The combination of beautiful room décor, spacious interiors and stunning views creates a memorable stay at Swiss-Belhotel Kuantan.
Beds
However, not all experiences were ideal. Some guests noted issues with the beddings, such as bedsheets with yellow stains and occasional smelly or dirty sheets. A few comments mentioned that the mattresses could be hard or even sunken, while pillows were sometimes deemed uncomfortable.
Despite these drawbacks, the overall consensus suggests that the beds at Swiss-Belhotel Kuantan generally provide a pleasant and restful sleep experience. The hotel's effort to maintain cleanliness and comfort does not go unnoticed, even though there is room for improvement in some areas.
Cleanliness
However, some guests have noted areas that require improvement. Specific issues include stray hair and dirt, permanently stained toilet seats, dusty floors and stained bed linens. Problems such as dirty fans and windows and unclean bathrooms with mold and bad odors, were also brought up. In addition, there were remarks about inconsistent housekeeping practices and a need for more thorough room sanitation and better vacuuming standards.
While the cleanliness mostly meets guests' expectations, certain instances of dust, sand and improper maintenance have detracted from a fully satisfactory experience. The hotel’s management could enhance the overall guest experience by addressing these issues and maintaining a more rigorous cleaning protocol throughout the property.
Staff
Several reviews also indicate that housekeeping and the restaurant staff do an excellent job, ensuring a pleasant experience for guests. The attentive and courteous nature of the staff extends through various aspects of the hotel, from room service to maintenance, although there are occasional remarks about slow responses from maintenance services.
Despite the overwhelming positive feedback, there are a few criticisms. Some guests have encountered issues with the front desk and pool staff, specifically noting lapses in friendliness and customer service skills. These instances, however, appear to be in the minority compared to the overall positive impressions of the staff's demeanor and efficiency.
In sum, the team at Swiss-Belhotel Kuantan is largely praised for their supportive and amiable service, contributing significantly to the hotel's appeal, even though there are areas for improvement in some isolated cases.
Wi-Fi
Gym
Pool
On the downside, the pools are noted to be small and overcrowded, especially during peak times like school holidays. A distinct odor and instances of unclean water have been reported, suggesting that pool maintenance sometimes falls short of expectations. Additionally, the limited operational hours are a common point of dissatisfaction with guests wishing for extended access, particularly in the evening to enjoy the night views.
Despite these drawbacks, the pool continues to be a major highlight for families staying at the hotel, offering ample fun and excitement for children. The facilities, while in need of some renovations and better crowd management, still provide a good experience for guests looking to relax and enjoy their stay.
Family
The pool area is a standout feature for younger guests, featuring a dedicated children’s pool reminiscent of a mini-theme park. This family-friendly pool area, although sometimes crowded, is highly popular with kids who love to splash around and play. While the pool can get busy, it remains a reliable attraction for keeping children entertained.
Additionally, the hotel demonstrates strong family-friendly policies, as evidenced by swift handling of any issues, such as a crying baby, ensuring a peaceful stay for all guests. Breakfast offerings are good, adding to the overall family-friendly comfort of the experience.
Despite a few minor issues with access cards and the absence of cooking equipment in family rooms, the overall sentiment remains highly positive. Swiss-Belhotel Kuantan emerges as a prime choice for a comfortable and enjoyable family vacation with excellent facilities that ensure both parents and children have a memorable stay.
4 Star
Business
Rooms in the hotel are well-designed and notably neat, making them ideal for a business trip or even a couple's getaway. The size of the rooms is perfect, especially for those needing a quiet and comfortable space to work or have meetings.
However, some guests have pointed out that rooms near the rooftop bar can be noisy. It is advisable to request a room away from this area to avoid any disturbance. Also, ongoing renovations have been mentioned as a source of noise, potentially affecting those who need quiet during the day.
Overall, the Swiss-Belhotel Kuantan is recommended for business travelers due to its excellent facilities, strategic location near work areas and exceptional staff service, despite some minor concerns about noise in certain sections of the hotel.
Accessible
However, there are areas needing attention. Some experienced difficulty with the access cards for elevators and room entry, suggesting improvements for smoother access. Feedback also indicates that the cleanliness of the stairs leading to the parking lot could be better and there are calls for enhancements in the electric elevator and lobby areas for a more seamless experience.
Overall, Swiss-Belhotel Kuantan is recognized for its accessible design and supportive staff with room for minor improvements to enhance the guest experience further.
Outdoor Pool
However, it is noted that the pool can get too crowded at times and there are some safety concerns regarding the deck. Cleanliness issues were pointed out in the nearby toilets. Overall, guests find the outdoor pool satisfying, enjoyable and a major highlight of their stay at the hotel.
Romantic
Yes, Swiss-Belhotel Kuantan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Swiss-Belhotel Kuantan.
No, Swiss-Belhotel Kuantan doesn't allow dogs.
Yes, parking facilities are available at Swiss-Belhotel Kuantan.
Yes, Swiss-Belhotel Kuantan has a gym.
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