Kuching, Lot 285, Off Jalan Sultan Tengah, Block 2 Salak Land District1.729295,110.313896(Show on Map)
8.2
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
'The Culvert' offers a serene retreat nestled amid lush forests and perched on a hill with sweeping sea views, harmoniously blending with its natural surroundings. This hideaway exudes tranquility, providing a calm environment perfect for relaxation. The unique location on a peninsula offers breathtaking views of both the Santubong mountain and a private beach, making it highly appealing to nature enthusiasts. Easy access to local attractions like the Sarawak Cultural Village and nearby beaches further enhances its allure.
Guests appreciate the peaceful and private atmosphere, often likening the experience to a dreamlike jungle retreat. Two well-maintained swimming pools, excellent facilities and friendly staff contribute to an overall exceptional stay. The atmosphere makes it particularly suitable for couples and anyone looking to unwind in a breathtaking and natural setting.
Breakfast receives generally favorable reviews with a mix of Western and Asian dishes. Items like fried rice, scrambled eggs and omelets are particularly praised for their taste and quality. However, some guests noted limited variety and suggested expanding the selection to include more diverse options like cheese, ham and dairy products. Despite these critiques, many find the breakfast buffet satisfactory, complemented by friendly service.
Dinner reviews are mixed. While the food is often described as delicious and well-prepared, the menu's limited variety and repetitiveness, along with higher-than-local-standard prices, are commonly pointed out. Although the portions are generally adequate, the high prices and limited choices slightly mar the otherwise positive dining experience.
The rooms are beautifully designed and intimate but are often mentioned as small and somewhat cramped, posing challenges for storing luggage and moving around. Despite these constraints, guests appreciate the cleanliness, modernity and private atmosphere. Amenities like toothbrushes and combs add convenience, though issues with air-conditioning noise and occasional mosquitoes have been noted.
Cleanliness is generally lauded with the overall premises and swimming pools often described as pristine and inviting. However, some have reported issues with areas needing better housekeeping, such as stained bedsheets, dusty common areas and bathrooms requiring more diligent cleaning. Addressing these concerns could significantly enhance guest experiences.
The staff receives high praise for their friendliness, helpfulness and attentive service, often going above and beyond to assist guests. This exceptional service adds greatly to the hotel's warm and welcoming atmosphere.
WiFi availability receives mixed feedback with strong connections in central areas but inconsistencies in more remote rooms. The gym, while equipped with various machines, is currently undergoing renovation and maintenance issues like non-functional equipment and lack of air conditioning have been highlighted.
Two beautiful swimming pools set within the scenic environment provide a perfect relaxation spot with fantastic views particular to the infinity pool. The pools are well-maintained and add to the overall appeal, though occasional noise and minor maintenance issues have been mentioned.
The intimate setting of 'The Culvert' makes it more suitable for couples rather than families with young children, due to limited space and specific facility constraints. Comfort is ensured with highly praised bedding, although there are mentions of occasional cleanliness issues with bedding.
Overall, 'The Culvert' shines as a romantic and serene retreat ideal for couples and nature enthusiasts, offering a unique yet luxurious experience enveloped in natural beauty. With improvements in variety and housekeeping, it has the potential to deliver an even more outstanding guest experience.
Categories
Golf
This resort in Santubong is a short drive from Damai Golf & Country Club. It provides a comfortable stay for golf enthusiasts looking to play at the nearby course.
Sustainability Journey
Hotels and resorts with a focus on integrating with nature, like The Culvert appears to, often have inherent eco-friendly design and practices to minimize their environmental footprint.
Honeymoon
Offering a unique experience with rooms set in converted culvert pipes amidst lush greenery, The Culvert provides a serene environment perfect for honeymooners. With a private beach and Mount Santubong as a backdrop, it offers privacy and natural beauty.
Romantic
Offering unique accommodations in repurposed culverts, this resort provides a quirky and intimate experience. The serene location and novel design make it a memorable choice for couples seeking something different.
Outdoor Pool
This resort features two outdoor infinity swimming pools, offering stunning views of Mount Santubong. Guests can also enjoy a poolside bar and direct access to a private beach area, providing a comprehensive leisure experience focused on the water.
Family
Pool
Outdoor Pool
Gym
Business
Parking
Room Types
Deluxe RoomThe pool with a view and sauna are the special features of this double room. The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The double room features soundproof walls, tumble dryer and garden views. The unit offers 1 bed.
Deluxe Double Room with Sea ViewThis double room has a soundproofing.
Suite with Sea ViewThis suite features soundproofing.
King SuiteThis is a Beach Front Suite.
The room is accessed via 120 steps each way (uphill/downhill).
Guest Reviews
8.2
Very Good
Review Summaries
Location
Nestled amid lush forests and perched on a hill with sweeping sea views, 'The Culvert' offers a serene and stunning retreat. Boasting a unique position on a peninsula, the hotel integrates seamlessly with its natural surroundings, providing a tranquil environment perfect for relaxation. Rooms are beautifully modern and clean, affording breathtaking views of the Santubong mountain and the private beach below.
The location is ideal for nature enthusiasts, offering proximity to the Sarawak Cultural Village and local attractions such as Damai and Permai beaches. Guests appreciate the peaceful and private atmosphere, often describing it as dreamlike and akin to a unique experience in the jungle. The scenic environment of the hotel is frequently cited as a highlight, providing Instagram-worthy views that include both mountain and sea landscapes.
While it is around 2 kilometers away from Kuching city and may seem remote, this seclusion adds to the peaceful charm, making it a worthwhile escape from the hustle and bustle. Additional amenities such as two swimming pools, well-maintained facilities and friendly staff contribute to an exceptional stay.
A strategic location for those ready to explore nearby hiking trails or simply bask in nature's beauty, 'The Culvert' is highly recommended for couples and anyone looking to unwind in a breathtaking and natural setting.
Breakfast
Breakfast at The Culvert receives generally positive remarks from guests, highlighting its quality and taste. Many appreciated the inclusion of local dishes and a simple spread that caters to both Western and Asian preferences. The omelets and specific breakfast items like fried rice, fried mee and scrambled eggs were particularly praised.
However, there were consistent mentions of limited variety and the need for a more extensive selection, especially for the price charged. Suggestions included adding more diverse options such as cheese, ham and dairy products and including additional stations for eggs, waffles or pancakes. Some reviews pointed out that the breakfast could be repetitive and could use more fruits and vegetables.
Despite these critiques, many guests found the breakfast to be good enough with some even describing it as excellent. The breakfast buffet was frequently noted as a nice inclusion, complemented by good and friendly service from the staff. While a few experienced issues with food variety and occasional mishaps, the overall sentiment reflects a satisfactory, if somewhat basic, breakfast experience.
Dinner
The dining experience at The Culvert receives mixed feedback from guests. While many praise the food as delicious, amazing and excellent, it is also noted that the menu is surprisingly limited, often leading to repetitiveness during an extended stay. The portions are generally considered small and the prices are higher than local standards, prompting some guests to label the restaurant as overpriced.
The lack of variety is a recurring theme with guests wishing for more options and mentioning that the menu for lunch and dinner remains the same. Despite these criticisms, some reviews highlight that the servings are adequate for two people and commend the food prepared by the chef.
Although the limited food and bar options are a downside, the quality of the food itself is generally well-received. However, the overall dining experience is marred by the high prices, limited choices and occasional unavailability of menu items.
Rooms
The Culvert offers a unique and intimate stay with its beautifully designed rooms, though there's a recurring mention of limited space. Despite being cozy and tidy, the rooms are often described as very small, making it challenging for guests to move around or store luggage comfortably. Some visitors noted the need to crawl over the bed to access the bathroom, highlighting a potential inconvenience, particularly for elderly guests or those with mobility issues. The bathrooms are generally appreciated, although there are occasional critiques regarding cleanliness and difficulty in adjusting the shower's hot water.
Amenities like toothbrushes and combs are thoughtfully provided, adding a touch of convenience. While the rooms are small, they are well-maintained and offer a clean and private atmosphere. The air-conditioning can be noisy and there are reports of mosquitoes in some rooms.
The breakfast is both decent and tasty, enhancing the overall experience. The two available pools provide an excellent way to cool off and the superb views, although considered pricey by some, add to the appeal. Ultimately, The Culvert delivers a memorable experience for those who value cleanliness and a unique ambiance over spacious accommodations.
Beds
The beds at The Culvert have received numerous positive remarks from guests regarding their comfort and quality. Many describe the beds as very good, comfortable and even super comfortable. The mattresses have been particularly praised for their softness and high quality, making for a restful night's sleep. Guests also appreciate the pillows, noting their comfort as well. However, there are some downsides mentioned. Some guests found the bed sheets and pillow to be smelly and one review pointed out a super dusty bed at check-in. Additionally, the bed size seems to pose issues for families with comments noting that the beds are small and not safe for children. Storage space around the beds is also limited with guests having to place suitcases beside or under the bed. Despite these concerns, the overall sentiment suggests that The Culvert prioritizes comfortable bedding for its guests.
Cleanliness
The Culvert boasts a beautiful environment with scenic views that would delight any traveler. The hotel's design and ambiance often draw descriptions like a dream with well-maintained and aesthetically pleasing surroundings. Friendly and accommodating staff further enhance the welcoming atmosphere, contributing to a generally positive guest experience.
Many visitors appreciate the overall clean premises and especially commend the pristine swimming pool, describing it as clean and inviting. When it comes to accommodation, guests often praise the rooms for being tidy and the beds for being comfortable. However, numerous reviews also highlight areas needing improvement.
Several guests have noted issues with cleanliness, particularly pointing out problems such as stained or dirty bedsheets, dusty public areas like the gym and library and an overall need for better housekeeping practices. The cleanliness of the bathrooms has also been criticized with complaints about dirty bathtubs, public toilets with unpleasant odors, clogged drains and even occasional insect infestations.
Some practical concerns have been drawn to the hotel's attention, including poorly functioning air conditioning and lighting, tight room spaces and inadequate storage for clothes. A few isolated incidents reported include flooding in the bathrooms, leaking air conditioners and miscellaneous rubbish left from previous guests.
In summary, while The Culvert excels in aesthetic appeal, comfort and friendly service, a consistent emphasis on improving cleanliness across various aspects would significantly enhance the guest experience.
Staff
The staff at The Culvert have earned high praise for their friendliness and helpfulness, contributing significantly to guests’ positive experiences. Many guests highlighted the exceptional service provided by specific team members, noting instances where staff went above and beyond to assist. Descriptors such as friendly, super friendly and welcoming appeared frequently, underscoring the consistently warm reception guests received.
The staff's accommodating nature was evident with many reviews emphasizing their readiness to help with any questions or needs. Several guests appreciated the courteous and polite demeanor of the staff, adding a layer of comfort and reassurance during their stay.
Cleanliness and attentive behavior were also noted, suggesting that the team maintains high standards of hospitality. While a few reviews mentioned the need for improvement in motivation and occasional requests having to be made for services, the overall sentiment remained overwhelmingly positive with references to their kindness and approachability.
Ultimately, the guest feedback paints a picture of a hotel where the staff significantly enhance the overall experience through their exceptional service, making The Culvert a place where visitors felt well cared for and welcomed.
Wi-Fi
Guest opinions on the WiFi at 'The Culvert' are mixed. Many visitors praised the WiFi connection, describing it as mostly great and highlighting its availability in key areas like the reception and restaurant. However, some reviews indicated inconsistencies, such as intermittent connections and slow speeds at times. Additionally, the WiFi coverage was noted to be weaker or non-existent in more remote rooms of the hotel. While the WiFi is generally good in central areas, it may not be as reliable in all parts of the property.
Gym
The Culvert hotel offers a range of facilities, including a gym, which has a variety of equipment available. However, guests have mentioned that the gym and library are currently under renovation and the maintenance of these areas has been lacking. Specific issues noted include a lack of cleanliness, non-functional gym rooms and equipment like the treadmill needing repairs. Additionally, there is no air conditioning in the gym or library and the sauna service is not yet available. Despite these issues, the hotel still provides access to amenities like pools and other gym equipment with a hope that the gym, sauna and spa will be operational soon.
Pool
Nestled within the tranquil embrace of the rainforest, The Culvert boasts not one, but two spectacular swimming pools, each providing an oasis of relaxation and leisure. Guests repeatedly praise the amazing views from the pool areas, which overlook a stunning private beach. The infinity pool, in particular, is highlighted as fantastic, seamlessly blending with the natural surroundings to create an unforgettable experience.
The pools serve as perfect spots to chill and cool off, accommodating all guests. These pristine facilities are complemented by beautiful scenery and a serene, relaxing atmosphere. Though some guests mention occasional noise and minor maintenance issues, these concerns appear to be outweighed by the overall positive feedback about the pool areas.
The clean and refreshing pools, coupled with the breathtaking views and lovely location, make The Culvert's swimming offerings a noteworthy highlight of any stay. Whether looking to unwind or enjoy an invigorating swim, visitors will find the pool facilities conducive to a memorable and enjoyable experience.
Family
The Culvert presents a unique and intimate accommodation experience, ideal for couples seeking a cozy retreat amidst nature. However, families bringing young children or larger groups may face challenges due to limited space and specific facilities' constraints. While some small families have had enjoyable stays, others noted issues such as small beds, lack of essential amenities like a water boiler and certain safety concerns for young kids. The resort, characterized by its close-to-nature environment and snug atmosphere, seems most suited to adults and couples looking for a special night rather than a family-friendly vacation spot.
Romantic
The Culvert is hailed as a beautiful, romantic retreat perfect for couples, especially those on their honeymoon. It's a place to relax and unwind, surrounded by nature, providing a unique yet luxurious experience. The spacious and cozy accommodations, paired with an amazing swimming pool, create a picturesque setting ideal for memorable photos. With its serene ambiance, The Culvert is highly recommended for honeymooners and anyone looking to experience a romantic getaway.
FAQ
Yes, The Culvert has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Culvert.
No, The Culvert doesn't allow dogs.
Yes, parking facilities are available at The Culvert.
