Hotel Sunroute Kumagaya Station

Kumagaya 36.13836100, 139.38808200 , Sakuragi-cho 1-100 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Sunroute Kumagaya Station offers an exceptional location right in front of Kumagaya Station, praised by guests for its incredible convenience for travel and accessibility. Despite its central location, the hotel maintains a quiet and tranquil environment, enhancing the comfort of guests. The proximity to various amenities such as convenience stores and dining options further elevates the guest experience, making it an ideal choice for both convenience and affordability.

The breakfast service at the hotel receives mixed reviews. The Japanese set meal and items like delicious bread and miso soup are well-received, but the Western breakfast buffet tends to disappoint with a limited menu and slow replenishment. Nevertheless, staff service is acknowledged for its multilingual capabilities and attention to detail, ensuring a smoother dining experience.

Guest rooms at Hotel Sunroute Kumagaya Station are consistently praised for their cleanliness and comfort with many highlighting the spaciousness and modern decor of the rooms. Amenities such as chargers and toiletries are readily available and the entire hotel is free from cigarette smells. Minor issues with occasional maintenance did not significantly detract from the overall positive impression of the hotel’s cleanliness.

The staff are a significant asset to the hotel, consistently impressing guests with their courteousness, friendliness and willingness to assist with various needs. The front desk team, in particular, receives high marks for their helpfulness and thoughtful behavior, contributing to a comfortable and pleasant stay.

Despite its many positives, the hotel’s free Wi-Fi service has notable issues with many guests reporting unstable connections and weak signals in certain rooms. This can be a drawback for those who require reliable internet access during their stay.

Beds and bedding at the hotel are highly appreciated for their comfort, contributing to a good night's sleep. Guests frequently praise the spacious bathtubs, quality pajamas and cleanliness of both the beds and the bath areas.

Overall, Hotel Sunroute Kumagaya Station stands out for its prime location, cleanliness and exceptional staff service, making it a reliable and affordable choice for travelers. While the Wi-Fi service receives criticism, the hotel's other attributes make it a highly recommended option, particularly for business travelers and those prioritizing accessibility and comfort during their stay.
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3-Star Hotel
Situated near Kumagaya Station, this hotel offers easy access to transportation. It provides comfortable accommodations and is suitable for travelers exploring Kumagaya.

Accessible Hotel

Room Types
Single Room A - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

Single Room B - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV, soundproof walls, a tea and coffee maker and a carpeted floor. The unit has 1 bed.

Single Room A - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Single Room B - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a tea and coffee maker and a carpeted floor. The unit has 2 beds.

Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a tea and coffee maker and a carpeted floor. The unit has 2 beds.

Twin Room with Extra Bed - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV. The unit has 3 beds.

Single Room with Bathroom Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Single Room with Bathroom Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Single Room with Bathroom Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV, soundproof walls, a tea and coffee maker and a carpeted floor. The unit offers 1 bed.

Single Room with Bathroom Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV, soundproof walls, a tea and coffee maker and a carpeted floor. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel Sunroute Kumagaya Station is exceptionally well-located, garnering consistent praise for being right in front of Kumagaya Station. Guests repeatedly emphasize the convenience of the hotel's proximity to the station, making it ideal for easy travel and accessibility. Despite its central location, the hotel manages to maintain a quiet and tranquil environment, ensuring a comfortable stay.

The convenience extends beyond the mere nearness to the station. The hotel is near various amenities, including a convenience store and dining options, which further enhances the overall guest experience. Additionally, the hotel's location receives accolades for being straightforward and easy to navigate, especially beneficial for those arriving late or in adverse weather conditions.

The overall sentiment suggests that the location is not only advantageous for transport but also fosters a sense of value and affordability. The combination of great access, reasonable pricing and a comfortable setting makes Hotel Sunroute Kumagaya Station a highly recommended choice for travelers seeking both convenience and comfort.

Breakfast
Hotel Sunroute Kumagaya Station offers breakfast options catering to both Japanese and Western tastes, though guest reviews indicate mixed experiences. Some guests found that the Japanese set meal was consistently tasty and fulfilling, adding a complementary variety to the breakfast choices. Additionally, the delicious bread and miso soup received positive remarks from multiple patrons.

However, the Western breakfast buffet garnered less favorable feedback with critiques pointing to a limited menu that lacked diversity and slow replenishment. Items such as scrambled eggs, macaroni salad and certain grilled fish dishes failed to impress, described as underwhelming for the price. Furthermore, some guests noted that the buffet items seemed to decrease over time and felt the offering was meager overall.

The service by staff, including their multilingual capabilities, was appreciated, ensuring a smoother dining experience. Despite the negatives, several guests still enjoyed their breakfast, highlighting its fulfilling nature and satisfactory quality. The atmosphere of the dining area also received compliments, although a few suggested improvements could be made in selection and maintenance to better meet expectations.

Rooms
Hotel Sunroute Kumagaya Station offers rooms that are consistently praised for their cleanliness and comfort. Many guests highlight the spaciousness of the rooms, which often feature large beds, desks, armchairs and a small table, making them suitable for both work and relaxation. The rooms are quiet and provide a calming atmosphere, ensuring a restful stay.

Amenities such as chargers and toiletries are available and the entire hotel, including the rooms and corridors, is free from cigarette smells. Despite a few minor issues reported, such as the occasional broken toilet seat or mold on a shower curtain, the overall impression is that the hotel maintains a high standard of cleanliness.

The modern and compact décor adds to the coziness and the hotel's proximity to the station, along with numerous nearby shops, further enhances its convenience for travelers. Built as recently as 2014, the property appears new and well-maintained, making it a reliable choice for those seeking a comfortable and neat lodging experience.

Beds
Hotel Sunroute Kumagaya Station receives high praise for its beds and bedding. Guests frequently mention the comfort of both the beds and the pillows, contributing to a good night's sleep without any complaints of back or waist pain. The rooms are spacious, even when fitted with three beds, which adds to the overall comfort. The cleanliness of both the bed and the bath is evident, enhancing the stay experience. Guests appreciate the spacious bathtubs and the quality of the provided pajamas. The firmness of the mattresses aligns well with the preferences of many visitors, ensuring a restful sleep. Overall, the excellent bed setup at this hotel seems to be a standout feature that guests consistently enjoy.

Cleanliness
Hotel Sunroute Kumagaya Station has garnered a favorable reputation for its cleanliness, as echoed through numerous guest reviews. Visitors frequently highlight the cleanliness and comfort of the rooms, noting that they are very clean, comfortable to stay in and even provide a calming atmosphere. The hotel's position near the station and overall sparkling clean appearance also contribute positively to guest impressions. Water facilities and room interiors are often mentioned for their thorough cleaning and many guests felt that the rooms, baths and other amenities maintained a high standard of cleanliness.

While the majority of feedback is positive, a few guests noted some areas for improvement. Issues such as mold on the shower curtain, odor issues and a few instances where cleaning was not as meticulous as expected were mentioned. However, these occurrences seem to be the exception rather than the rule with many visitors appreciating the hotel's consistent sense of cleanliness and overall atmosphere.

In conclusion, Hotel Sunroute Kumagaya Station impresses with its clean, comfortable and well-maintained facilities, making it a recommendable choice for those prioritizing cleanliness during their stay.

Staff
Hotel Sunroute Kumagaya Station offers an exceptional experience thanks to its dedicated and courteous staff. Guests have consistently praised the politeness, friendliness and helpfulness of the front desk team, noting their excellent customer service and thoughtful behavior. Staff members are commended for their willingness to go the extra mile, such as lending chargers, accommodating special requests and even personally assisting guests with elevator usage. The team, both new and established, demonstrates a commitment to creating a welcoming and quiet environment, making sure each guest feels valued. Whether it’s the kind and considerate male staff members or the responsive female staff at breakfast, the focus on attentive service is evident throughout the hotel. Additionally, specific personnel like Mr. Hara have been highlighted for their exemplary service. The efforts of the staff contribute significantly to a comfortable and pleasant stay, leaving a lasting positive impression on guests.

Wi-Fi
Hotel Sunroute Kumagaya Station offers Wi-Fi to its guests, but the overall service appears to have significant issues. Many guests found the connection to be unstable, as it often disconnected quickly or dropped entirely. Some rooms particularly suffer from weak signals, making the Wi-Fi completely unusable in certain areas. Additionally, the speed of the Wi-Fi tends to be slow and there are periods when it doesn't work at all. Instructions for connecting to the Wi-Fi are not straightforward, which has led to confusion among travelers. Overall, those needing reliable internet access might face challenges during their stay at this hotel.

3 Star
Hotel Sunroute Kumagaya Station offers a reasonably priced and comfortable stay, akin to an entry-level travel lodge. The cleanliness and comfort levels of the rooms receive positive feedback and guests appreciate the beautiful views from their rooms. The hotel's prime location in front of the station adds convenience for travelers. While some minor issues such as occasional weak WiFi and a desire for a larger bath were noted, the overall value and affordability of the hotel make it a reliable choice for visitors.

Business
Conveniently located right in front of Kumagaya Station, Hotel Sunroute Kumagaya Station stands out as a reasonable choice for business travelers. The close proximity to public transit and a 24-hour front desk enhance its appeal. The front desk staff, noted for their excellent English skills, ensure smooth communication for international guests. The hotel offers a quiet environment, making it conducive to work and rest. It's especially recommended for business trips due to its combination of low cost and cleanliness. However, guests have occasionally faced issues with the wifi connection. Despite this, the hotel remains highly recommended for business meetings and stays.

Accessible
Hotel Sunroute Kumagaya Station is highly praised for its excellent accessibility, especially for those with disabilities. The hotel's prime location, being just a minute’s walk from the train station, ensures easy transportation access. This ease of access extends to nearby convenience stores, restaurants and malls within the station building, making it quite convenient for guests. Though the hotel operates at a reasonable price and provides standard amenities expected from a good business hotel, it is its unrivaled proximity to the station that stands out most prominently among guest reviews.


No, Hotel Sunroute Kumagaya Station doesn't have any pool.

No, a spa isn't available at Hotel Sunroute Kumagaya Station.

No, Hotel Sunroute Kumagaya Station doesn't allow dogs.

No, parking facilities aren't available at Hotel Sunroute Kumagaya Station.

No, Hotel Sunroute Kumagaya Station doesn't have a gym.

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