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Comfort CUBE PHOENIX S Kumamoto

Kumamoto , Higashi-ku Shinnabe 4-7-5 Stay Shinnabe (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsComfort CUBE PHOENIX S Kumamoto presents an enticing option for travelers seeking tranquility and convenience slightly removed from the bustling city center. The hotel's strategic position between a JR station and a bus station offers quiet surroundings and easy access to nearby attractions, including the majestic Mount Aso. Although it requires a short walk from Kumamoto Station, the area provides essential amenities such as restaurants and supermarkets, making dining and shopping convenient. The presence of ample parking and a washing machine further enhances the convenience for guests, contributing to restful stays with comfortable beds in a serene environment.

The accommodations are appreciated for their spacious and cozy setting, with generous apartment sizes allowing for relaxation. Thoughtful room layouts and effective ventilation offer a bright and welcoming atmosphere. Many guests find satisfaction in the range of available amenities, creating a pleasant and quiet ambiance. Despite occasional observations regarding cleanliness, such as minor housekeeping oversights and pest issues, the positives of a spacious and well-equipped environment generally outweigh these concerns.

While the cleanliness of the hotel meets basic standards, there is room for improvement in certain areas. The tidy bedrooms, coupled with a new kitchen sink, foster comfort, despite some challenges like cobwebs, mold, and musty smells in specific areas. Small details, such as privacy from short curtains and minor maintenance issues, provide opportunities to enhance the overall cleanliness and order.

The staff at Comfort CUBE PHOENIX S Kumamoto consistently earns praise for their efficiency and friendliness. Guests commend the staff's quick and helpful communication, contributing to a smooth and reassuring experience. The team's proactive approach and professional demeanor foster a welcoming atmosphere, with their readiness to address concerns promptly standing out as a highlight of the stay.

The hotel also offers free parking, facilitating easy vehicle access and complementing its convenient location for exploring Kumamoto's natural beauty and attractions. Positioned right in front of the hotel, the parking provides a hassle-free experience for guests, despite its narrow design. This practical amenity, combined with spacious accommodations and fast Wi-Fi, supports a comfortable and enjoyable visit for travelers seeking convenience and serene escape in Kumamoto.
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Apartment with Free Wi-Fi

Offers free Wi-Fi, ensuring guests can stay connected. The apartment-style accommodations provide a comfortable and private environment.

Cheap Apartment

This apartment-style accommodation provides essential amenities and a comfortable stay. It offers a budget-friendly option for travelers seeking a more independent experience.

Apartment with Parking

Room Types

Apartment This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has air conditioning, a washing machine, a flat-screen TV and a balcony. The unit has 2 beds.

About Comfort CUBE PHOENIX S Kumamoto

License: 指令（生衛）第49号

Guest Reviews

7.4

Good

Location

Comfort CUBE PHOENIX S Kumamoto offers a unique setting that appeals to travelers seeking tranquility and convenience outside the bustling city center. Positioned between a JR station and a bus station, the hotel benefits from its quiet surroundings, away from crowded areas. This location proves advantageous for guests with a car, as it allows easy access to explore nearby attractions, including the breathtaking Mount Aso.

Though slightly removed from Kumamoto Station—approximately a 10-15 minute walk—the area offers practical amenities within a short distance, such as restaurants and supermarkets, satisfying essential needs. The presence of a huge supermarket and various shops ensures guests have plenty of choices for dining and shopping.

For those traveling light or looking for longer stays, the availability of a washing machine is a convenient benefit. The peaceful environment contributes to restful nights, with surprisingly comfortable beds that enhance the value of the accommodation. While the road might be narrow, careful maneuvering allows for manageable parking. Overall, this location merges the beauty of the surroundings with quietude, making it suitable for those wanting a serene retreat with accessible conveniences.

Rooms

Comfort CUBE PHOENIX S Kumamoto offers a comfortable and well-equipped accommodation experience for guests seeking a spacious and cozy environment. Many visitors appreciate the generous size of the apartments, which provide ample room to unwind. The layout of the rooms is thoughtfully designed, enhancing the living experience with brightness and effective ventilation. Several guests have expressed satisfaction with the number of amenities available, affirming that the apartments have everything one might need for a pleasant stay. The rooms tend to promote a quiet ambiance, adding to the overall comfort and satisfaction of the visitors.

However, there have been observations regarding housekeeping and cleanliness, which occasionally detract from the experience. A few guests have pointed out issues such as hair and dirt on the floors, and some have noted the presence of fruit flies and an unpleasant smell in the bathroom. Despite this, the positives of a spacious and well-furnished environment seem to outweigh these concerns for many travelers.

Cleanliness

Comfort CUBE PHOENIX S Kumamoto offers guests a generally clean and well-maintained accommodation experience. The spacious rooms and clean beds contribute to a comfortable stay, complemented by a new kitchen sink that enhances the feeling of cleanliness. Despite being an older establishment, there is a notable sense of order and tidiness throughout the apartment.

However, some areas fall short of the desired sanitary standards. Issues such as cobwebs in the hallway, mold on the shower curtain, and improper cleaning practices have been noted. The bathroom's condition, with its old fixtures and signs of wear, detracts from an otherwise neat appearance, while the musty smell emanating from certain areas, such as the sink, can be off-putting.

Small details, like a dusty humidifier tank, an unclean refrigerator, and privacy challenges due to short curtains, are areas that could benefit from improved attention. The occasional unpleasant encounter with pests and issues like misaligned ceiling boards further highlight the need for better maintenance. Overall, while Comfort CUBE PHOENIX S Kumamoto delivers a basic standard of cleanliness, there are clear opportunities for enhancing the overall sanitary conditions.

Staff

At Comfort CUBE PHOENIX S Kumamoto, the staff's performance stands out for its efficiency and friendliness. Guests frequently highlight the staff's quick and helpful communication, both over the phone and via email, which ensures a smooth and reassuring experience. The team's ability to address concerns promptly, from managing the auto lock system to providing thorough explanations during check-in, has been praised for its professionalism and kindness. The seamless nature of interactions, whether through messages or personal contact, reflects the staff's dedication to guest satisfaction. Their proactive approach, including reaching out to confirm check-in details, contributes to a welcoming atmosphere. Overall, the staff's excellent service and courteous demeanor make a positive impression on visitors.

Parking

Comfort CUBE PHOENIX S Kumamoto offers travelers a convenient base for exploring the breathtaking landscapes of Aso and the surrounding mountains, especially for those journeying by car. Guests consistently praised the availability of free parking, which allows for easy and unrestricted access to their vehicles without the need for staff interaction. This feature adds to the overall ease and comfort of the stay, with parking situated conveniently right in front of the hotel. While some reviewers noted that the parking lot is narrow, the inclusion of free parking remains a appreciated amenity, especially for those planning daily excursions or exploring local attractions like nearby supermarkets. Overall, this practical perk complements the spacious rooms and fast Wi-Fi, making it a suitable choice for those seeking hassle-free accommodations in Kumamoto.

No, Comfort CUBE PHOENIX S Kumamoto doesn't have any pool.

No, a spa isn't available at Comfort CUBE PHOENIX S Kumamoto.

No, Comfort CUBE PHOENIX S Kumamoto doesn't allow dogs.

Yes, parking facilities are available at Comfort CUBE PHOENIX S Kumamoto.

No, Comfort CUBE PHOENIX S Kumamoto doesn't have a gym.

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