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Summary of reviewsHOTEL CARNA A, located in the heart of Kumamoto City, offers guests unparalleled convenience and accessibility. The central location ensures easy exploration of nearby attractions such as Kumamoto Castle and local shopping streets with proximate tram stops and the Sakuramachi bus terminal facilitating seamless transportation.
Guests commend the hotel for its overall value, particularly extolling the variety and quality of nearby dining options. While the hotel's breakfast service garners mixed reviews—applauded for being economical but criticized for lacking variety—the dinner scene more than compensates with numerous noteworthy restaurants and izakayas in the vicinity.
Rooms at HOTEL CARNA A range from private accommodations to unique capsule rooms, all praised for their cleanliness and thoughtful design. Private rooms are highlighted for their comfort and security, especially on the women's floor. Capsule rooms surprise guests with their spaciousness and amenities, such as individual air conditioning and storage spaces. However, some guests noted inconveniences like noisy ventilation and small room sizes.
The hotel's cleanliness is consistently praised with a spotless environment extending from dormitories to public bathhouses. Daily amenities such as fresh pajamas and towels enhance the stay. While some areas like bathrooms received occasional criticism, the general sentiment reflects meticulous upkeep.
The hotel staff are largely lauded for their politeness, friendliness and willingness to assist, despite occasional language barriers. Guests appreciate the staff’s helpful nature, making interactions pleasant and accommodating.
Nightlife enthusiasts find HOTEL CARNA A ideally positioned to enjoy Kumamoto’s vibrant scene with numerous nightclubs, bars and restaurants nearby. Despite the noise from the bustling downtown, the hotel's central location and comfortable rooms offer a restful retreat post-night out.
However, a notable drawback is the inconsistency in the Wi-Fi service with frequent complaints about weak and unstable connections. Similarly, the quality of the beds, particularly the thin mattresses, affects some guests' sleep quality, although the privacy curtains and available amenities are appreciated.
In summary, HOTEL CARNA A excels in providing a clean, centrally located and generally comfortable stay in Kumamoto City, making it a preferred choice for visitors keen on exploring both day and night activities. While there is room for improvement in breakfast variety, Wi-Fi stability and bed comfort, the hotel's overall benefits make it a valued accommodation option. Show more
Read review summaries for all categories
Capsule Hotel near Nightlife Spots
Room Types
Standard Double RoomThe double room features air conditioning and an electric kettle, as well as a shared bathroom boasting a shower. The unit has 1 bed.
Standard Twin RoomThe twin room offers air conditioning, an electric kettle, as well as a shared bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Capsule Room for Male - Lower Level The unit has 1 bed.
Capsule Room for Male - Upper Level The unit offers 1 bed.
Capsule Room for Female - A - Lower LevelThe unit has 1 bed.
Capsule Room for Female - A - Upper LevelThe unit has 1 bed.
Capsule Room for Female - B - Lower LevelThe unit has 1 bed.
Capsule Room for Female - B - Upper LevelThe unit has 1 bed.
Capsule Room for Female - C - Lower LevelThe unit has 1 bed.
Capsule Room for Female - C - Upper LevelThe unit offers 1 bed.
Guest Reviews
7.4
Good
Location
HOTEL CARNA A enjoys an enviable location right at the heart of Kumamoto City, placing guests within walking distance of numerous attractions, shopping areas and dining options. This central positioning is frequently praised for its convenience, making it easy for visitors to explore the bustling downtown area, Kumamoto Castle and nearby shopping streets. The proximity to both tram stops and the Sakuramachi bus terminal ensures straightforward access to the wider city, making transportation a breeze.
Guests are particularly appreciative of the various eateries and cafes in the vicinity, adding to the overall convenience and enjoyment of their stay. For those seeking a mix of leisure and activity, the hotel’s location near a lively shopping district and nightlife area proves most advantageous. Additionally, the hotel features practical amenities like a large public bath and sauna, complementing its already favorable setting.
Overall, HOTEL CARNA A stands out for its excellent accessibility to major sights and central city attractions, coupled with good value for money, making it a popular choice for travelers looking to explore Kumamoto.
Breakfast
The breakfast experience at HOTEL CARNA A garnered mixed reviews from guests. On the positive side, many appreciated the inclusion of breakfast within the lodging price, noting it provided excellent value for money. Some found the breakfast simple yet satisfactory with fresh-cooked items and just the right portion sizes. It was particularly pleasing to those conscious of budget, as it offered an affordable start to the day.
However, there were a number of criticisms. Several guests felt the breakfast options lacked variety with suggestions for more vegetables, fried eggs and spreads for bread. There were mentions of poor quality and low appeal with some describing the offerings as plain or akin to kids’ meals. A specific incident involved hygiene concerns regarding someone handling food without gloves. Another disappointment stemmed from repeated cancellations of breakfast service, attributed to health issues among staff or COVID-19 restrictions.
Overall, while the breakfast included at HOTEL CARNA A is appreciated for its value, many guests feel there's room for improvement in both quality and variety to enhance their dining experience further.
Dinner
'Hotel Carna A' is conveniently located near a variety of dining options, making it an ideal choice for food enthusiasts. Guests have highlighted the presence of numerous good restaurants, izakayas and bars in the vicinity, providing ample choices for both casual and fine dining. Additionally, there are several convenience stores nearby, perfect for quick snacks or essentials. For those preferring to stay close, a pub-style restaurant for dinner is within walking distance. While there were mentions of limited seating availability, the abundance of nearby eateries and convenience stores enhances the overall dining experience at 'Hotel Carna A'.
Rooms
Hotel Carna A offers a diverse range of rooms that cater to various preferences, enhancing the stay for different types of travelers. The accommodation has garnered praise for its clean, comfortable and well-designed rooms. Guests particularly appreciate the private rooms for their beauty and comfort, far exceeding expectations more often than not. Privacy and security are well maintained with the women's floor specifically noted for its perfect security settings and ample spaces, making it a standout feature.
The capsule rooms, a unique offering, have surprised many with their spaciousness and comfortable bedding. Each capsule is thoughtfully equipped with a TV, individual air conditioning, lighting, headphones and storage space for luggage, striking a balance between privacy and practicality. The presence of large public baths, saunas and well-maintained women-only powder rooms add to the hotel's appeal, providing a touch of relaxation and peace.
However, it's not all flawless. Some guests have pointed out issues such as loud ventilation in the capsule areas, the inconvenient location of bathrooms on a separate floor and the absence of microwaves or additional amenities. Additionally, despite the generally spacious feel, some rooms and capsule spaces have been described as small or hot and dry.
Overall, Hotel Carna A impresses with its clean, spacious and well-equipped rooms, making it a reliable choice for travelers seeking comfort and convenience in Kumamoto City. The blend of private and shared capsule accommodations, along with meticulous attention to cleanliness and security, makes it a commendable option for different types of guests.
Beds
The reviews of the beds at HOTEL CARNA A display a mix of experiences with a noticeable tilt towards discomfort due to the quality of the mattresses. Many guests remarked that the mattresses were extremely thin, often likened to lying directly on the floor, which led to issues with discomfort and difficulty sleeping. Some even mentioned that the beds were either too hard or too soft, adding to their discomfort.
While the capsule beds were occasionally described as comfortable, others noted that beds in shared rooms and futons were generally hard, thin and led to a lack of support. There were comments about the futons being heavy and some mentioning that the pillows were a bit hard. A few guests pointed out aging equipment and noisy ventilation systems in capsule rooms, along with some disturbance from light and noise.
On the positive side, the beds had curtains for privacy, the space around them was appreciated and some guests found the futon to be very comfortable. The hotel provided sleepwear, towels and other facilities, which were noted as complete. Additionally, the front desk staff were responsive to requests, such as changing bed assignments promptly for guests with specific needs.
However, overall, the dominant theme was the discomfort caused by the thinness and hardness of the mattresses, affecting the overall sleep quality for the guests at HOTEL CARNA A.
Cleanliness
Nestled in central Kumamoto, HOTEL CARNA A stands out for its remarkable cleanliness and attention to detail. Guests consistently praised the hotel for maintaining a spotless environment, from the female dormitory, which was described as very clean and intimate, to the well-kept shared bathrooms and toilets. Daily amenities, including fresh pajamas, towels and a set of cosmetic tools, further contribute to an impression of meticulous care.
Visitors reiterated that every corner of the hotel, from the capsules to the communal areas, exudes cleanliness. The public bathhouse, frequently highlighted, is both beautiful and pristine, maintaining a sense of serenity late into the night. The showers are thoroughly cleaned, ensuring a comfortable and pleasant experience for all guests.
However, a few areas garnered mixed reviews, particularly the bathroom and water areas. Some reviews indicated that these zones occasionally fell short of cleanliness expectations. Despite these minor issues, the general consensus underscores the hotel's dedication to hygiene and environmental upkeep.
HOTEL CARNA A not only promises clean and tidy accommodations but also offers a comfortable and convenient stay in the heart of the city, enhanced by the friendly and helpful staff.
Staff
The staff at HOTEL CARNA A receive mixed but largely positive feedback from guests. Many guests commend the hotel staff for their politeness, friendliness and helpfulness, which significantly enhances the experience. Politeness is highlighted, particularly among both male and female employees with some guests noting efficient and prompt responses. The reception staff are frequently described as welcoming, smiling and capable, even though the language barrier is a common remark with several guests noting that English proficiency is lacking. Despite this, the use of tools like Google Translate manages to bridge the communication gap effectively in many instances.
There are mentions of variability in service quality with some staff members perceived as rude or cold, especially at the front desk. A few reviews mention negative attitudes and indifferent demeanor, which slightly mar the otherwise positive sentiments. Complaints about the shared restroom's low temperature and loud air conditioning sound hint at minor discomforts outside the staff's behavior. Overall, the accommodating nature, willingness to assist with matters like baggage storage and sightseeing tips and generally positive interactions shine through in the majority of guest experiences.
Wi-Fi
Hotel Carna A has received mixed feedback regarding its Wi-Fi service. While there are mentions of stable Wi-Fi, the majority of reviews highlight several issues. Guests frequently experienced weak and unstable connections with some unable to connect at all. There were also complaints about the Wi-Fi frequently disconnecting and being slow. Additionally, the hotel did not provide clear instructions or information about the Wi-Fi, leading to further frustration for guests. Overall, while Hotel Carna A has certain positive attributes, guests may find the Wi-Fi service lacking and in need of improvement.
Nightlife
HOTEL CARNA A boasts an enviable location that makes it an excellent choice for those looking to explore the vibrant nightlife of Kumamoto. The hotel is situated right in the bustling downtown area, placing guests mere steps away from a lively assortment of nightclubs, bars and various dining options. With its central position, it's incredibly convenient for both enjoying late-night drinks and accessing nearby shopping areas. Guests appreciate the proximity to entertainment spots and the overall convenience of being close to numerous restaurants and department stores.
The rooms themselves are well-regarded for their beauty and comfort, offering a comfortable retreat after a night out on the town. Although the area can be quite noisy due to the activity and people returning from their night escapades, the hotel's prime location in the heart of the city more than compensates for this minor inconvenience. Additionally, guests can enjoy a leisurely bath and relax after a night spent in the energetic nightlife district of Kumamoto.
Overall, HOTEL CARNA A provides a strategic base for travelers keen on diving into the city's vibrant night scene while still enjoying easy access to essential amenities and transport links.
No, HOTEL CARNA A doesn't have any pool.
No, a spa isn't available at HOTEL CARNA A.
No, HOTEL CARNA A doesn't allow dogs.
No, parking facilities aren't available at HOTEL CARNA A.