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Summary of reviewsHotel Spax Kusatsu stands out with its advantageous location, providing guests a serene retreat near Kusatsu's natural attractions. Its strategic position allows easy access to nearby onsen parks and the town’s main street, while maintaining a peaceful atmosphere. The elevated setting offers scenic views, adding to the appeal of the traditional ryokan experience.
Guests at Hotel Spax Kusatsu consistently praise the dining experience, especially the breakfast and dinner. Both meals feature a delightful array of traditional Japanese flavors presented with care and attention to detail. The variety of dishes and generous portions leave guests satisfied and eager for their next culinary experience. The hotel’s commitment to delivering authentic Japanese cuisine is a prominent feature that enhances guests’ stays.
The rooms at Hotel Spax Kusatsu are well-regarded for their spaciousness and cleanliness. Visitors enjoy the comfortable accommodations, which blend traditional and modern elements in Japanese-Western style rooms. Although there are occasional mentions of minor cleaning issues, the overall ambiance remains inviting and aesthetically pleasing. Recent renovations have further elevated some rooms, combining charming views with contemporary comfort.
Maintaining cleanliness is a priority at Hotel Spax Kusatsu, with well-kept rooms and facilities frequently highlighted by guests. The hot springs and common areas receive applause for their excellent upkeep, contributing to a clean and pleasant environment.
The hotel's staff is a key element in creating a welcoming atmosphere. Both local and international staff members are praised for their exceptional service and hospitality. Their friendly and courteous demeanor consistently enhances guests' experiences, from check-in to dining interactions. The staff's dedication to guest satisfaction is reflected in their thoughtfulness and willingness to assist, making Hotel Spax Kusatsu a preferred choice for visitors seeking a memorable stay in Kusatsu. Show more
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Categories
Ryokan with Free Wi-Fi
Hotel Spax Kusatsu offers free Wi-Fi, ensuring guests can stay connected. It also features a swimming pool, providing additional recreational options.
Ryokan with Parking
Hotel Spax Kusatsu offers parking facilities, allowing guests to conveniently park their vehicles on the premises.
3-Star Ryokan
This hotel features access to a sauna, hot spring bath, and public bath. Guests appreciate the helpful staff, excellent customer service, and convenient location near downtown and restaurants.
Ryokan with Indoor Pool
This ryokan features an indoor pool and an open-air bath for relaxation. Guests can enjoy a sauna, hot spring bath, and public bath. Ski storage space is available, and skiing can be enjoyed nearby.
Ryokan with Swimming Pool
Indoor Pool
Small Ryokan
Room Types
Deluxe Twin RoomThe spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a bidet. Featuring a balcony, this twin room also offers an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room features air conditioning, a safe deposit box, a flat-screen TV and a balcony. The unit offers 2 beds.
Japanese-Style RoomThe spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. This family room features a safe deposit box, an electric kettle, a flat-screen TV and a balcony. The unit offers 5 futons.
Room with Tatami AreaThe spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this family room also provides a safe deposit box, an electric kettle and a flat-screen TV. The unit has 2 beds and 2 futons.
Guest Reviews
8.0
Very Good
Location
Hotel Spax Kusatsu enjoys an advantageous location, offering guests proximity to Kusatsu's natural wonders while maintaining a comfortable distance from the hustle and bustle of the central areas. The hotel is conveniently situated near a park with a natural hot spring, providing easy access to relaxation opportunities without being overwhelmed by tourist crowds. Visitors appreciate the hotel's strategic yet tranquil position, close enough to reach the main street and attractions like the Yubatake and Nishi no Kawara Park within a pleasant stroll. At less than a ten-minute walk from the bus station, guests find it easy to explore the surrounding areas.
While situated a little further from the downtown core, the hotel's elevated position offers scenic views that enhance the overall experience. The remote setting allows guests to enjoy a peaceful retreat with a beautiful exterior, making it an ideal choice for those seeking a lovely ryokan experience near the center of Kusatsu Onsen Village. The location offers a blend of accessibility and seclusion, perfect for exploring the various onsen parks and soaking in the serene atmosphere of Kusatsu.
Breakfast
The breakfast experience at Hotel Spax Kusatsu has been highly praised by guests, reflecting a delightful culinary journey centered around traditional Japanese cuisine. Many reviews highlight the deliciousness of both breakfast and dinner, noting the meals were not only plentiful but also served with attentive care. A recurring theme in the feedback is the appreciation for the wide variety of dishes offered, all marked by pleasant seasoning and thoughtful presentation. The multi-course meals are designed to satisfy guests, leaving them content and eager for their next dining experience. Hotel Spax Kusatsu’s commitment to providing authentic Japanese flavors through both buffet-style and individually explained dishes has been consistently acknowledged, making it a significant aspect of guests' stays. Overall, the hotel succeeds in providing an enriching and enjoyable dining experience complemented by excellent service.
Dinner
Hotel Spax Kusatsu offers a dining experience that consistently delights its guests, with the dinner and breakfast at the hotel receiving high praise for their delicious flavors. The meals are plentiful, featuring ample portions that leave guests satisfied. The dinner courses are not only about quantity but also about quality, with well-prepared dishes that range from elaborate and luxurious to simply excellent. The variety of the dinner menu adds to the dining experience, allowing guests to enjoy a diverse selection of flavors. Despite one mention of a salty dish that could benefit from more creativity, overall, the cooking impresses with its taste and presentation. The combination of tasty meals served in private rooms and the attentive, helpful staff further enhances the dining experience, making it memorable for visitors.
Rooms
Hotel Spax Kusatsu impresses visitors with its rooms, which are predominantly praised for their spaciousness and cleanliness. Many guests appreciate the comfortable and beautifully maintained accommodations, with several commenting on the impeccable attention to cleanliness and room design. The hotel's ability to provide a relaxing experience is highlighted by the option of Japanese-Western style rooms, offering a blend of traditional and modern elements that cater to different tastes.
While most guests are satisfied with their stay, a few have noted areas for improvement, such as occasional smudges and insufficient cleaning in certain rooms. Despite these minor issues, the staff's service leaves a positive impression, complementing the hotel's overall contemporary yet serene atmosphere.
Guests find the hotel aesthetically pleasing, with its charming exterior matched by the friendliness of the staff. Many rooms also feature lovely views, greatly enhancing the overall guest experience. Moreover, recent renovations have improved the quality of some accommodations, further contributing to the sense of satisfaction among visitors. Overall, Hotel Spax Kusatsu delivers a comfortable and aesthetically pleasing experience, with superb room conditions being a predominant highlight.
Cleanliness
Hotel Spax Kusatsu appears to take cleanliness seriously, with many guests noting that both the rooms and the overall facilities are well-maintained. The rooms are frequently described as clean, providing visitors with a comfortable environment. Guests commonly appreciate the cleanliness of the bathrooms and the facility as a whole, including the hot springs, which are praised for their excellent upkeep. However, there are occasional concerns about specific areas, such as smudges under the bed and the floor near the door, suggesting that more attention could be given in some spots. Despite minor setbacks like a small toilet and a broken washlet, the clean and inviting ambiance of the hotel largely stands out in guest reviews.
Staff
Hotel Spax Kusatsu is praised for its remarkable staff who consistently offer excellent service and genuine hospitality to guests. The reception staff, both local and foreign, receive high commendations for their polite and courteous demeanor. They are described as well-trained, considerate, and accommodating, often going out of their way to assist and ensure guests feel welcomed. Their kindness is frequently highlighted in reviews, reflecting a friendly and patient attitude in all interactions. Guests appreciate the helpfulness and dedication of the employees, noting how staff responses contribute positively to their stay. Additionally, the culinary experience is enhanced by the team's commitment, as the attention to detail and service transcends to the delightful food offered at the hotel. Overall, the hotel's staff excels in creating a warm and pleasant environment for visitors.
Yes, Hotel Spax Kusatsu has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Spax Kusatsu.
No, Hotel Spax Kusatsu doesn't allow dogs.
Yes, parking facilities are available at Hotel Spax Kusatsu.