Located in a prime area in Kushiro, the ANA Crowne Plaza Hotel by IHG offers guests a beautiful and convenient setting. Positioned directly in front of the bustling port, the hotel provides guests with mesmerizing ocean views and easy access to the city’s landmarks such as the Nusamai Bridge and Fisherman's Wharf MOO. This ideal location allows guests to explore nearby culinary delights, including a famous robatayaki restaurant and a variety of charming eateries, enhancing the hotel experience with vibrant local flavors.
The breakfast experience at the hotel is highly praised, featuring a buffet that impresses guests with its excellent variety and quality. Utilizing local ingredients to enrich flavors, the breakfast surpasses expectations with its selection and is complemented by attentive and excellent staff service. This commitment to quality is reflected in the superior dining experience noted by visitors.
Guest rooms are consistently highlighted for their cleanliness, spaciousness, and comfort. The rooms offer stunning views of the seaside and port, allowing guests to enjoy breathtaking sunrises. Accommodations are spacious by Japanese standards, with ample space for luggage and well-equipped amenities. Bathrooms are equipped with large bathtubs, adding to the comfort and relaxation of the stay. While room layout and furniture arrangement could see some improvement, the overall experience adheres to the high standards synonymous with ANA Crowne Plaza, enhanced by delicious meals and exceptional service.
A standout feature of the hotel is its exceptional staff, often described as enthusiastic and attentive. Guests frequently commend their kindness, helpfulness, and friendly demeanor, with staff going above and beyond to ensure a pleasant stay. Their dedication to providing detailed assistance and their warm, welcoming attitude significantly enhance the overall hotel experience.
The accommodations are also praised for their comfortable beds, contributing to a restful night’s sleep. While a few guests noted the bed size as being too large for the room, overall satisfaction with the bedding remains high, particularly with the quality of the pillows. Combined with convenient parking, these features contribute to a welcoming and enjoyable stay.
Akan Yuku no Sato Tsuruga is a highly regarded destination that excels in offering serene natural beauty alongside exceptional hospitality. Nestled beside the picturesque Lake Akan, the hotel boasts stunning views accessible from both its generous rooms and the public bath facilities. The location serves as a superb base for exploring local attractions such as the Ainu Village, with easy access to transportation for seamless navigation. Guests particularly appreciate the tranquility of the surroundings, ideal for relaxation and winter activities.
The hotel impresses with its diverse and delicious dining options, especially its breakfast and dinner offerings. The breakfast buffet is notable for its wide variety and high-quality dishes, with fresh selections such as mixed vegetable and fruit juices enhancing the meal. Dinner similarly delights guests, presenting an extensive buffet selection across Japanese, Chinese, and Western cuisines. Both meals contribute significantly to the overall satisfaction of guests.
Accommodations are praised for their spaciousness, cleanliness, and stunning lake views, complemented by Japanese-style decor contributing to a tranquil atmosphere. Despite occasional mentions of older facilities, the rooms generally meet expectations for a serene stay. The hotel's dedication to cleanliness is consistently highlighted, maintaining immaculate facilities including a bathhouse open 24 hours.
Hospitality at Akan Yuku no Sato Tsuruga is outstanding, with staff noted for their friendly and professional demeanor. They are commended for attentiveness and enthusiasm, though language barriers are sometimes mentioned. However, the presence of English-speaking staff ensures international guests are catered to effectively.
Parking, while located offsite, is efficiently managed with a shuttle service, addressing concerns about distance. Beds and futons receive praise for their comfort, balancing Western and Japanese preferences, and contribute to a restful experience in the spacious rooms.
Overall, Akan Yuku no Sato Tsuruga combines natural beauty, dining excellence, and attentive service, making it a preferred destination for guests seeking comfort and relaxation amidst picturesque surroundings.
Hotel Route-Inn Kushiro Ekimae garners consistent praise for its exceptional location, cleanliness and staff service, solidifying its reputation as an excellent choice for travelers. Its strategic position directly in front of Kushiro Station offers unparalleled convenience, making transportation and navigating local attractions, like Kushiro Washo Market, straightforward and accessible. Guests frequently commend the hotel's stunning town views and its accessibility from the nearby airport bus.
The complimentary breakfast is another highlight, frequently described as delicious and boasting a wide variety of options, including stir-fried vegetables and shrimp. Despite occasional shortages and a somewhat narrow venue, the breakfast experience is enhanced by the friendly and refreshing demeanor of the staff and the comfort of ample seating.
Cleanliness is a standout feature with guests consistently noting the pristine condition of the rooms and facilities. The well-maintained public bath and the professional, detail-oriented cleaning staff further contribute to a comfortable and pleasant stay.
Staff members are celebrated for their kindness and accommodating nature, from the courteous front desk personnel to the delightful restaurant staff. Their efforts to provide attentive and responsive service, despite language barriers, leave a lasting positive impression on guests.
While parking is available and generally convenient, it comes with some limitations, such as occasional full occupancy, a narrow layout and a fee. However, these minor drawbacks are offset by the overall convenience of the hotel's location.
Feedback on the beds is generally positive with many guests finding them comfortable and conducive to a good night's sleep. While opinions on firmness vary, the majority appreciate the large beds and comfortable pillows, although some comments indicated issues with bed hardness and mattress dips.
In summary, Hotel Route-Inn Kushiro Ekimae excels in providing a convenient, clean and welcoming environment, supplemented by a satisfying breakfast and a professional, friendly staff, making it a highly recommended option for visitors to Kushiro.
Hotel Gozensui offers a delightful experience for guests, especially those visiting Lake Akan. The hotel's prime location by the lake is a significant attraction, providing guests with breathtaking views that make them feel as though they are almost on the water. This proximity allows easy access to a range of local attractions and natural wonders, making it an ideal spot for exploring the region's beauty.
Breakfast and dinner at Hotel Gozensui have been generally well-received. While the breakfast buffet has garnered mixed reactions, those who appreciate Japanese cuisine find it abundant and delicious. Dinner, appreciated for its individually prepared dishes, is frequently highlighted for quality and flavor, enhancing the overall dining experience which is further elevated by the picturesque lake views.
The rooms at Hotel Gozensui offer stunning vistas of Lake Akan, adding to a serene atmosphere that is both tranquil and culturally enriching. Guests find the spacious, traditional Japanese-style rooms comfortable and clean, despite some signs of aging decor. Recent renovations have maintained this high level of comfort. The onsite onsen adds another layer of relaxation to the stay, although minor issues like water pressure have been noted.
Cleanliness is a hallmark of Hotel Gozensui, with the facilities consistently praised for their upkeep despite the establishment’s vintage charm. This attention to hygiene ensures a pleasant stay, even as some aspects of the facilities show their age. The staff stands out for their exceptional service, receiving high praise for their warmth, friendliness, and dedication. This welcoming atmosphere contributes significantly to a positive, accommodating experience for guests.
Overall, Hotel Gozensui blends scenic beauty, cultural charm, and excellent service, making it a preferred choice for those seeking a nostalgic yet comfortable retreat by Lake Akan.